I wanted a compact printer immediately and chose best buy thinking there would be more choices. Plenty of choices but NO INVENTORY. Was going to pay $380.00 but had to use the bathroom for one minute. The only one was being cleaned. I asked to use it for a quick minute but attendant said NO. I asked how long B4 it was done and was told NO IDEA. I walked to front of store, explained what happened then said Ill patronize another store where Im able to use a bathroom. Went next door, used a bathroom, bought the printer I was looking for, saved myself $300.00. Added printer ink, paper and other stuff. One too many issues with other Best Buys too. The End of them for me.

Although the store floor is quite clean, the mens restroom is not. I was shocked by the condition of the bathroom. It was dirty and in my opinion, looks not to have been cleaned in quite some time. Towel dispenser was broken. At least they threw a roll of paper towels on top, Ill give them that. Unsanitary.

Customer service is pretty much null and void. Indifferent and impersonal. Just visited this location today and was met with absolutely no concern for the fact that I might have a little difficulty in maneuvering through the self service device. Who thought of this concept anyway? Apparently it works for the associate who was having a conversation with someone when I walked in and continued to converse even though I was trying to figure things out at the mathisle. By the way, other than the person she was holding a conversation with, there was absolutely no other customer in the area. To me, that exhibited where her priorities lie. Incidentally, this is not the first time Ive experienced this at this location or this chain. Priority is definitely not the customer. Where oh where has interpersonal communication and customer appreciation gone😨?????

Absolutely terrible customer service. Was there to buy office supplies to help organize bills, receipts and such since we are new home owners. I stood at the cash register for 5-7 minutes with no one in sight to help me check out. Im not going to stand there and wait. I would rather get my stuff from Walmart since that was my next stop.

Ran into poor customer service from the young lady in the photo department a couple of weeks ago. Not friendly at all. Went back to the store today to purchase a few items and she made eye contact and immediately walked away. I was looking for another staff member to help me out but there was nobody else around. This place has truly gone down hill.

I cant praise this store enough. We recently shipped an expensive item from this store and FedEx lost track of it. After it missing for over 2 weeks, Robert and Stacy spent a good portion of an afternoon working to track it down. They worked above and beyond expectation to help me. I highly recommend this Glen Carbon Office Depot/Office Max store. Thank you Robert and Stacy!

Placed an order on 2/14/21 to be ready on 2/15/21 for me to pick up. Came by around noon on 2/16/21 the store is closed because of the weather. Although the sign in the window states opening late. Checked the website and its showing closed the rest of the week. Open Sat-Sun-Mon 10 to 3pm. Then closed the rest of the weekMeanwhile all the rest of the stores around it are open for business.Completely unprofessional for a business catering to businesses.I can understand opening late, but the parking lot and main roads are clear and down to the pavement.I guess they could care less about working.

I was way out of my element when Nicholas took over and made it all painless..great team at Edwardsville..Glen Carbon

This was a wonderful experience the lady who helped me she stayed with me the whole way through not because she was thinking I was shoplifting but because she wouldnt make sure I got everything I needed and it was really nice to have like escort service Glen Carbon is a manager and I wish I would have grabbed the girls name that was helping me this tonight thank you guys for the wonderful experience and I should have mentioned a great deal that I got on the printer the little portable printer like Ive always wanted

This store is great. Very very helpful. I bought an expensive printer and needed assistance trying to get the printer ink figured out. Robert took so much time figuring it out and fixed it! He was so pleasant and didn’t give up.

My daughter and I wanted to make prints of some of her artwork. Stacy helped us and was amazing! Super helpful and friendly. We really appreciated all the extra effort she put into making sure the prints came out just how my daughter wanted.

I went to the Edwardsville location. And the associate Stacey was very patient and respectable with what I needed to do. She took great care and helping me get all of my prints exactly the size that I needed. I will definitely return to that store. She was very nice

A typical experience with most of the run of the mill items you would need for an office setting. The staff are friendly, the place is clean, and its relatively quiet for the type of place it is. There are probably better choices for certain items, but for a majority of people - this place will have what youre looking for. If it doesnt, Best Buy is right down the road.

Helpful staff. Great selection. Used a coupon and got a great deal.

I had to get some images scanned and they were very quick and easy to work with as well as the scans were very cheap and high-quality. Would gladly come again.

Robert & Stacy ... these two people, at the Glen Carbon, IL Office Max, are the reason why I shop here. I can trust them and I know they truly are helping me find the best options for what our ministry needs. Trust is hard to come by anymore, but not here! Robert & Stacy are what makes this store so attractive. They speak truth, and they are truly trying to educate you on whats best for your business, or ministry as is in my case.Thank you so much for all your help. I so appreciate you both, and now that I know you are both there, we will continue to shop here.Shaunalyn Boad, PresidentAmazing Grace at Logan PlaceEdwardsville, Illinois

Picked up print product and it was damaged. Employee was rude/not helpful. Tried to purchase things in the store but couldnt get anyone to ring me up.

The visit was fine. The person who assisted was very polite and professional. It was a good experience.

Workers very nice offer there help as soon as you walk thru the door..

Great friendly staff! Very willing to help.

Love their print department. Very friendly and helpful

Excellent service...always there to help you!

Go to The UPS Store for printing. They are friendly, courteous, and quick. All the things that gentleman at Office Max was not.

Better choices for school supply than some other stores in town.

Very clean and clutter free. Staff was helpful.

I called at 3:30 on a Monday to have a 10 page powerpoint deck printed out for Tuesday morning. I was told they needed 24 hours. WTH kind of place has that many printers and cant print out ten pages. They said that was the case whether I emailed it or came it with it on a memory stick.

Great selection but store is starting to show age

Had just what I needed, company purchase card saved $70

Very Knowledgeable people work their.

The staff were awesome, Thanks!

Stales staff was very helpful, very polite.

Staff arent great, if you want something done quick dont do it here, but I dont know where else you would go. Go here earlier than you think you need to I guess

Personnel were very helpful and accommodating.

They were very helpful!!

Very friendly staff, and answered all if our questions.

Different office and school supply options

Great customer service!

Limited options for retail but the have a lot of services, to include printing and shredding.

Very helpful staff

For all your hard to find office needs.

Great Store!

Good selection.

Nice people

Great selection

Prices are high, but has all the basics.

Everything office...

Location

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