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GameStop
11436 W Broad St, Glen Allen, VA 23060, United States
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GameStop
Comments
Pa
Review №1

Excellent people! I had a great experience trading in my old xbox one x for a series x.

Fr
Review №2

Staff were very friendly and helpful. Decent inventory. Store was organized and it was easy to find what I needed.

St
Review №3

Jimmy was amazing! I intended to buy one pre-owned game. After talking with him for at least 30 minutes and him sharing his expansive knowledge won me over and $175 dollars later and a membership, we will definitely be going back more and calling ahead to see if Jimmy is working! Great Job, THANKS!

Gy
Review №4

All ways very friendly staff and very knowledgeable! Every time I walk in Im greeted like Im family! My favorite gamestop in town!

Sh
Review №5

Absolutely love this GameStop! My 7 month old son picked out his first plush by himself and the staff clapped and cheered him on. They even cut off the tags for him!

Bi
Review №6

Manager and staff are super nice! Store is one of the cleanest and most organized of all the gamestops that I have been to. I definitely will be coming back soon to buy more games!

Ad
Review №7

This GameStop has been here forever since I can remember. They have a really good selection of games compared to other nearby stores and staff is friendly and helpful and would rather you buy a good game then a bad one.

Qu
Review №8

Best. GameStop. Ever. Jesse is freaking awesome and this will forever be my home store ❤️

Ja
Review №9

Big thank you to Bill my PS4 crashed and I went in to replace it. It was almost closing time and helped me greatly by telling me to come trade in my broken pro for a new one. Thanks again Bill!!!

kh
Review №10

Employees are woefully unaware of the meaning in stock. The store itself is great. Went to buy a switch and none are in stock only at the warehouse. In stock means to have readily available for purchase in store.

Br
Review №11

Cool staff!😎

Ge
Review №12

Excellent customer service

Co
Review №13

Jimmy is a huge asset to this team it’s the reason I’ll keep coming back!

Da
Review №14

The people working at GameStop are always helpful and courteous in my experience. Usually pretty well stocked with used hardware and games.

Re
Review №15

No wonder this is a Prestige GameStop. So clean and organized. The manager is extremely nice, and definitely knows what he is talking about.

Co
Review №16

Great place to get games and game accessories.

Ki
Review №17

Good collections. Even pre used they have good quality game discs

Co
Review №18

Exchanged Xbox controller with no problem. Highly Recommend

Ra
Review №19

Wwwwvvvv

Fa
Review №20

Great place but spent 3$ for gacha that wasnt worth it so felt ripped off

An
Review №21

The staff here are very kind and helpful and the selection of games are good for most consoles.

Jo
Review №22

Decent selection. No one tried to help us, but I wasnt looking for anything in particular anyway

Mi
Review №23

Very informative staff, knew their product well. Manager on duty was a great help.

Be
Review №24

Never will I buy a game or enter this establishment again. The guys that work there have no clue how to deal with customers and hang up on ppl, because they can’t answer tough questions. Absolutely ridiculous!!!

St
Review №25

The best gamestop in my books!!! Staff is amazing and always helpful.

Br
Review №26

Great service as always. My go to location.

Fa
Review №27

Preordered item a month in advance to make sure I didnt miss it on day one. I finally come to pick it up but guy here (Brian) wont honor the order price. His excuse? The promotional price is from weeks ago... but the item came out today. So was I supposed to come and get it when it didnt exist yet? That doesnt make sense. Then he says I shouldve gotten it shipped but it didnt say anywhere on the site that the price was for shipping. If the site allows me to preorder for pick up and I have my order number and my price then you obviously have to honor the price. Otherwise whats the point of preordering? That doesnt make sense. Is it really worth it to lose a customer for not honoring a price that you set? Why do you sell items at promotional prices that you wont honor? What do you gain by pissing off customers?

Go
Review №28

As often as my kids are here, I feel like I should own stock in GameStop

Mi
Review №29

Good store, always friendly and seeing what they can do to help. Kinda crowded though due to the small space and many merchandise stands.

La
Review №30

Best GameStop Ive ever gone to. Best customer service (Brian) and extremely knowledgeable

Di
Review №31

Great customer service!!!

Ga
Review №32

I have gone but sixteen dollars is a lot for a game

Je
Review №33

Staff was very helpful and friendly

Li
Review №34

Prices are reasonable when it comes to used games.

M
Review №35

The guy at this store is so rude and has no customer service skills. I live about 20 mins west of this store but drive by it and go to the one on Parham-so much better!!

Ma
Review №36

Was a great place but it has been shut down by the building owner....everything was transfered to the other store over by walmart

Cl
Review №37

Excellent staff. Good selection

De
Review №38

Knowledgeable and friendly employees. Manager makes it a habit to get to know customers by name

Al
Review №39

Best GS around. Store manager is the best.

Fa
Review №40

Great service and I feel welcome when I go here

Da
Review №41

Always friendly, most items in stock.

Mi
Review №42

Very cool staff.

Li
Review №43

Employees are always super helpful and informative. 👍👍

Al
Review №44

Excellent staff and good value.

CU
Review №45

You can a deal on games anywhere. This store doesnt save gamers any money or offer any perks you cannot get any where else.

Co
Review №46

Great service, nice employees and very informative.

Ty
Review №47

Horrible customer service, I was on hold for 15 minutes then they hung up on me

Tr
Review №48

Found games not carried in my area!!

Ma
Review №49

The staff was your typical sweaty, neck bearded, dwellers lacking social skills or a modicum of customer service.

Ju
Review №50

Helpful staff

Ka
Review №51

Always a good time

Ca
Review №52

Always friendly and knowledgeable

Je
Review №53

Amazing employees!

Mi
Review №54

A little overpriced

Sm
Review №55

Friendly staff

ma
Review №56

Service was awesome

Jd
Review №57

Normal game store

De
Review №58

Great

Ra
Review №59

Good

Li
Review №60

GameStop

Information
25 Photos
60 Comments
4.2 Rating
  • Address:11436 W Broad St, Glen Allen, VA 23060, United States
  • Site:https://www.gamestop.com/store/us/va/glen-allen/4758/short-pump-village-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 804-360-8057
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • GameStop9853 Brook Rd #105, Glen Allen, VA 23059, United States