My last visit was awesome because the employees were very friendly even though they were about to close especially that cashier with the pretty, long nails. Shes great at customer service. Sometimes I get mean employees here but this time was delightful, fast and easy. I went on September 1st at 7:30 pm.

Needed to replace my makeup, so I hit up my favorite store. Wont lie, it was very expensive doing so! However, if you want quality products, you have to invest in yourself Ladies.Love my Mac lipstick! Oooh La La!

Friendly staff and super helpful...so happy to be recognized by staff ..

The staff are always so nice & helpful!

Extremely friendly and helpful. Not snobby like the dept. Store made me feel welcome

This was quite a nice place! Totally loved it!

Easy to get a haircut/style appointment

Very clean and professional ran business would recommend

First shopping experience for makeup and at Ulta. Great location. Not a large selection for African American/Black people, price in store didnt match price online. Available selections were sparce, but overall still fun to look around and explore offerings

Limited in-store products and rude customer service. Spent a while looking for a product without receiving any assistance from any employee. Check out also took longer than it should’ve. 3 employees helping one customer at checkout look for an item while they had everyone in line wait. Stay home and just shop online. Save yourself the frustration and time.

Very rude, employees at every station and when I asked for help they just point at a direction. Luckily a different employee who was at a register noticed me looking lost came and helped me out.

Benefit brow-bar is outstanding. Stephanie’s technique is flawless. Love Michelle from the salon. She is very detailed oriented and my hair looks and feel great.

Love the large selection of brands

This is a nice alternative to the higher end shops. Nice helpful staff, good selection of brand name products & drug store lines. One stop shopping for various beauty care needs. Store is clean & bright and well organized.

These five stars go out to that sweet employee with glasses who helped me grab a sample of mac foundation!! i didn’t catch her name but it was probably the best interaction in the store! employees are almost always rude, never greet you and don’t show any sign of curiosity!

Huge selection of drug store and higher end make up. Hair salon, hair products, hair appliances, make up brushes, sponges, tools, etc. This has become my new go-to-store. No more running to the department store or the mall. They probably have whatever youre looking for and great package deals right now during the holidays.

Love that everyone is so friendly and Joseph was so helpful with my skin care products that i got what I needed it...Thank you Joseph.

Love the collection in store. Everything is awesome. Great values and travel sizes available too!

They offer you everything you need! The only thing I don’t like is how expensive the makeup is compared to other places. Target has he exact same products for $2-$15 less

Girl at benefit counter was sweet and helpful. Other store employees treated you as if you were going to steal just because i was browsing the store looking for new things to try out. Its really sad cuz i spent about $100 and they still treated me poorly. I guess i didnt spend enough?

I was overwhelmed at first, but began to feel that I was in a candy store with all of the choices. Staff was friendly and helpful. Store is well organized.

This ulta is well kept and has people who are willing to help. Love it here

Hairstylist working was helpful with my choice of product even though she was busy with a customer at the time! 2/26/20

Beautiful

I love Ulta! So many different brands and the staff are always friendly and helpful!

Friendly and courteous services in all departments. I especially love the fact that they now sell MAC products.

Great hair salon service for color and cut!

This is a very very large makeup store. And their prices are good for being a large Makeup Company. They carry high-end makeup and also regular drugstore LOreal makeup Etc.They carry all things from makeup to make overs they have stuff for your hair they have I think a small amount of stuff for your nails they have makeup all things girly, sparkly, glittery awesomeness!

Staff is friendly and helpful. Always lots of items on sale racks.

Jessica is a queen! She went above and beyond for me in choosing the perfect gift for my girlfriend!

Girlfriend and daughter love it. As long as theyre happy, Im happy

Love the store enjoyed the rewards program. I was able to wow my sis on her bday under $40 bucks thanks to my reward build up. Yay!

Well....my wife certainly loves it...but that have a pretty decent mens cologne section!

Although it was a weekend, I had my questions answered and the staff was helpful and courteous overall.

The staff helped me find my perfect foundation shade. And they were so much fun

Love that I can purchase my cosmetics locally instead of traveling to San Jose or having to purchase online!

Lots of interesting items from perfumes to makeup n plus

Sonia is really easy to talk. She help me make the right decisions regarding my stlye

Colors! Toys! Glitter! Nice people!

Place to go for beauty products.

Wife loves this place no matter what city its in.

Love it as always. My favorite makeup store

Huge selection. Great deals but you gotta search

Love shopping here. Huge selection and very helpful staff!

The worst customer service ever. Nobody helps you and the cashier are horrible. I do NOT recommend this Ulta store.

Love the makeup but customer service needs to be improved.

Had a wonderful cut and formal updo preformed by fantastic stylist Ashlynn. We brought an inpritaion photo and she was able to replicate it with ease. She was a great communicator and even had great pointers on how we could replicate it on our own. I really couldn’t say enough good things about our experience. Thanks Ashlynn!

Great service. Clean store and helpful staff.

A lot of goodies for all pockets and excellent taste

All prodct in stock and staff is very helpful..

Always clean and organized. Good service, great selection.

Worst experience ever , not a good environment, bad service, workers are just following you watching your every move, like if you cant afford anything in there and your going to steal it, didnt make me feel comfortable , felt judged,couldnt even finish looking around, i know what getting help feels and is like , & i didnt get none of that there, very rude , wouldnt bother with this place

If you can avoid this specific Ulta altogether then that would be to your benefit. I went in yesterday to the MAC station at this ulta store at 10:30 a.m I walked in and looked around and all the workers were talking and didn’t greet me, and when I found the MAC station the one girl who was working it was doing her own make up and looked annoyed when I asked her to match me. I told her I’ve had bad experiences and everywhere I go they aren’t giving me the right color for my skin tone, and she started putting different foundation colors on me. After three, she showed me one that looked perfect for my skin (using as little communication as she possible could) and she grabbed the box and gave it to me. She didn’t offer me a pump which I didn’t need I knew, and when I got home it was hard to get the foundation out of the bottle AND it’s completely orange and not the right foundation at all. Now I have $40 dollar makeup that is orange. I don’t expect much from a beauty store in Gilroy but if you’re desperate just go to San Jose.

Every time I go into this parricular ULTA location all the beauty advisors go above and beyond to help me with whatever it might be that Im looking for. They are able to answer any questions that I might have and recommend products. Love going there whenever I can make the 30min drive unlike the other closest ULTA location which is also 30mins away but opposite direction.

Great place to shop at associates very friendly and helpful 😎

My appointment on sunday very convinent, Michelle did an excellent job!! on my hair color and cut my hair looks great today.!!!...was leary at first being it was the first appt. with her..but so happy with the results...thank you Michelle see you at my next hair appoinment:)

Dont listen to the ulta ladies in San Marcos, TX! Every time I go in there to get foundation they try to make me get a different kind and Ive had to go back and return 2 different foundations because its not what I wanted! I just go in to buy the one I want to try and they always try to persuade you into a lower rated foundation so weird!

I had my bangs dyed a dark blue for 60$ and it came out within a week. Worst place ever. 😤 I also specifically asked them if it was permanent and she said it was.

The workers are always very helpful.

A little pricey but good selection and staff (for the most part)

Great if you love used makeup. Ulta, as a chain, is awesome, but this particular location is gross. Its not Ultas fault, its the staff who isnt monitoring their product. Rude people love to visit this location and try on all the non-tester makeup. You have to check everything you buy there for lip and fingerprints. Disgusting. Another issue, which is this Ultas fault, is the endcaps at the front of the store. They get heated up by the sun which bleaches/melts the makeup. Definitely avoid all the Essence products, which get the brunt of the torture.

Horrible experience. And most of the employees have attitude problems. Completely unprofessional. The Cashier Butterfly was kind.A♡

Employees are nice, very helpful with finding products and making suggestions

Nice, clean. Prices way too high for what you get.

Live this place great deals

Great customer service. Huge variety of products for men and women!

Very pleasant staff...

I got everything that I wanted to get plus more.

Buy a perfum fine fantastic

Great range of products, helpful staff

Made my daughter happy

Staff was very helpful!

Stacie, my hair stylist, is awesome!

Love this place awesome inventory

Got my done here and absolutely loved it!!!!!

Lots of good bargins

They stood behind there product and took care of a return that we had an issue with

Polite and helpful employees

Helpful staff and great selection

Manger was so rude when asked her if her employees job was to follow me around the store. I couldnt even shop bc one of the girls kept following me every area i went to. So disappointed.

Very helpful staff 😍

Love it ♥️

Vert helpful staff

Need help? Just look for ladies in black. Then stand back as they ignore you.

Quite a lot of items were sold out.

My favorite store in the world

Love this place and the staff

Perfect place for my wife

My wife.loved it

Make a membership. Its worth it

The Ulta has a lot of products. The staff is usually friendly but theyre usually pretty busy at this location so dont expect to get somebody immediately. But overall everyone there knows what theyre talking about. And if they dont guess what they will send it to the right person

Great customer service

Its make-up for women...ehh...

Everything you need for makeup

Service is fast.

Worst place ever don’t recommend this place at all . I had the worst experience the workers here are horrible felt like they were racist or something made me feel like I was going to steal something when they didn’t even give me a bag to begin with ! I hate this place never going back .

Sometimes staff is a hit and miss with being friendly and the testers are usually gross.

Much too expensive.

Lots of supplies. Lots of brands.

Loved the hospitality