Do not go to the Copy and Print Center. Yes, about 2 years ago their Copy Center used to be the premier place to go, however management has gone far below downhill. I went in to get a spiral bind done and saw a sign saying that the employee was out to lunch. So I went to ask a cashier for help and she explained that she could do it for me, but she had to ask permission to see if she could. Keep in mind there was no one in line and there was another cashier to cover the front. But then the Ops manager came out and told me she could help and as we walked back to the Copy Center I told her what I needed. She looked at me and told me she didnt know how to do it and that I had to wait until 5:15PM (I was there at 4:36). I had previously worked in the Copy Center of this same store and we never left the department closed. Or at least the managers were trained to do basic jobs. I left furious. The spoke to Marian, the store manager. She told me that I could come back and they could put me into the system and if I wanted the job done within the next hour I would have to pay a rush fee which would be 15% additional to the charge of the bind. This used to be a customer focused store, but now they only care about getting the most money out of you.
Excellent service, friendly employees, clean store, plenty of parking
Go to the Printing Spot down the road. Much better service.
Went in to get help on printing out a 5x7 card for a recipe. I am not good on computers and asked the lady for help at the counter. She said she couldnt help me and that whatever I needed printed would have to be typed out already. I know that the copy and print lady couldve helped me make something because Ive had it done here before and Ive seen them do something like this with other customers before. She couldnt even help me type up something that wouldve taken her maybe less than 5 minutes. There were no customers and she just showed me the worst customer service Ive received in a while. Ive been coming to this store since I was a kid and have given a lot of money to this store for me to be treated this way by an employee, Ive also had a few run ins with the Manager mariane, shes the rudest lady Ive ever come across, this store use to be focused on customer service when Michael was around now its purely all about how much money can they bring in.
I really like this place there is the best things to buy and I buy color pencils and paper here
Except for the fact that you have so much stuff that I can totally use, whats not to like...😁Your cashiers are so smart and talented. They were very helpful too!
With staples in Hollister closing, this is our closest office supply option. I was able to order a printer for pick up. Although they hadnt pulled it from the shelf, they had to on a trolley within 5 minutes. They also brought it out and to the car for me, which was appreciated.
Poor service on print out department they where should be more helpful for people not familiar with the self printing system they have as well as payment
Always helpful, neat, and well organized store. Some good deals, but dont always have the printer ink that I need.
Its a Staples. This one is better stocked than most. 5 stars from me specifically because they have the larger sodastream cylinders available.
Efficient and friendly staff and a very clean establishment!!
The past two times Ive gone here, for the printing department, I have not liked the service. The people working act like they dont know anything. In order to print anything, you have to buy a bundle of paper...then theyll do it for you. They never have the paper I need and Im not buying a bundle of paper when I can go somewhere else and buy them individually. Haha this is the last time Ill go here to print out my school work. Itll be cheaper too.
That was easy!
Excellent customer service. They do awesome laminations.
They have alot of stuff and the service is good
Attentive staff in the printer section of the store.
The employee it hall me it was exelen he did a good job
Very good costumer service and is easy to find anything.
Helpful staff fair prices
Every time ive needed printing or business cards made they have come through for me. Kevin the Tech Guy is a great asset, hes very sharp.
Nice store..nice staff
It seems whenever I go there for labels, they dont have what I want. I had to order themThey will ship them to my house for free.
The staff was great help!!! Excellent customer service!!!
This place is Okay, I guess - a rip-off. I just bought a ruler set the other day for $2.50 and gave it to my grandson, today I bought the same item for $2.99.
Staff were great
Self service printing takes too long
Print and copy center is slow and their service sucks
That was Easy!!! :)
Great service
This place sucks!
Great.
Only staples around
Very bad they charge you for doing a job and if you do it before 2 pm it is ready that day but not the next day until 1 week later and they dont speak