Connor always takes care of me and always no matter what gets me the item that I’m looking. What a great guy and excellent addition to Vivid Racing! And to top it all Vivid Racing racing always has cheaper prices then the other online car part sellers out there. That’s my opinion! Go Connor and Vivid Racing you guys ROCK!!Yours Truly,4x4 Racer Mike

Vivid Racing was a breath of fresh air for me in sourcing the absolute best wheels and best fitment for my new A90 Supra.Boris was a pleasure to work with and was instrumental in helping me dial in the right staggered setup and best offset for an aggressive stance without rubbing. Thanks to him, we secured one of the last sets of Gram Lights in Sputter Blue for my specific bolt pattern and required offset. He also gave me an excellent price and made the whole buying experience a breeze. Kuddos my friend.Ill be back for more parts soon guys, thanks so much and keep up the amazing work over there!

They are awesome! Dan is the best and can help you figure out which route to go with whatever you need for your build. I myself will be using vivid for everything I can as they truly care about there customers and what they do. Makes all the difference. Thanks again vivid team! Appreciate all you do for me!

Thomas was amazing... I had a minor set back with my wheel choice and He helped me find one suitable to my liking... i was on the verge of giving up and requesting a refund... But Thomas was respectfully persistent on getting me the right wheels before that conclusion... He was calm and showed excellent customer service...I will definitely be shopping again in the near future. Thanks again Thomas. Preciate it... My Brother is going enjoy his birthday present...

Ryan was great this afternoon. Very courteous, and thorough. Assured me the items I purchased were the correct parts to install on my vehicle. Also, made the transaction between us safe with the use of PayPal; thus an extra security measure to verify my identity. Needed the items shipped to a different location (completely different state) than my billing address. I appreciate the extra measures taken to protect the transaction.Vivid Racing offered the same products as Full Race, but at a discounted price. Wanted to buy from Full Race initially, but I like to save money. Vivid Racing helped me do that. This leaves more resources for the next mods!!!Thanks again, Ryan. I’ll be giving you a call for a Full Race CAI next!!!

By far the worst company I have dealt with. I dont think Ive ever written a review on a company but this was bad. Purchased a product that said it was for my vehicle. Received weeks later after I was told it was in stock and would be at my location within 5days. Received part to find out it wasnt compatible, was told that it was, sent photos showing that it was and still gave me issues in returning the item. Ordered a replacement item once again that they stated was in stock to find out again it was taking weeks to come in. Never received tracking, couldnt get a hold of anyone, customer service was useless stating they would send tracking information by end of day, never received it. Requested refund for the second item and was denied. Finally came the next day so I wanted to return it because had already replaced it. Paid for both items to be shipped back about two weeks ago. I called Monday and they confirmed they received the part back and I should have my refund by end of week. I call today (end of week) to talk to someone who has roosters singing into the phone it sounded like. Couldnt figure out where my package went or the status of refund. Got transferred to someone else who couldnt find any information either. Who apparently couldnt find any emails, recent phone calls, or orders returned in the file. So once again by far the worst company Ive purchased from. Will not be ordering from them again and Ill be calling once again next week to get a status on refund.

First off I wanna say thanks Olivia C for helping me look for a new Clutch replacement! I didn’t end up getting the a kit as they had none in stock to pick up same day as I needed one before the weekend, she followed up with me the next day that she managed to get one next day delivered if needed, I appreciate you a lot! But I ended up picking up a clutch elsewhere already, I know I didn’t purchase anything but Olivia’s outstanding customer service and patience just made my day! And I will be coming back for future parts when the time comes!

Eric with vivid racing great to work with. Def quick to respond, and kept me in the loop. Waited 4months for them to arrive from Japan. Def recommend. Pricing was good, and the customer service was top notch. Thanks Eric!

Ordered brakes on Oct 1st, 1 week later, sent them an email no response. 2 weeks after my order called and was told I would have shipping within 24-48 hours. 2 weeks after the initial phone call still no shipping confirmation. Had to cancel. Sorry when something says in stock, it should ship within a week. Lost my business

Great costumer service, Everyone that I spoke to was very helpful!! I’ve only ever heard great things about Vivid and they stand true. That’s why I chose to by my Momo wheels through them!

Extremely Professional! Great communication both via phone and email. Very knowledgeable when seeking advice. Parts are top notch! Overall, pleasure to do business with!

I made a order of a set of wheels that were out of stock and on back order and they quickly informed me that they’d have to be made then shipped from Japan so I wouldn’t be wondering where they were for forever. I decided not to get them and they tried there best in finding a solution to get me a set of wheels that I would like and enjoy. They emailed me and gave me a call and John was super easy and pleasant to talk to over the phone in helping me with this.There customer service is top of the line! I highly recommend getting what you need from here and they earned a lifelong customer with me!

Luis was more than helpful in working with me on purchasing a set of Gforce Outlaw Axles for my C5Z! Price matched any online vendor and was quick to reply via email or phone, unlike the competitors, to answer any questions i had pertaining to sales. Will definitely be making future purchases with Vivid in the future!!

10/11/21, ordered two very hard to find motorcycle helmets: 5 stars for even having them in stock. Same day, received email that the order had processed and would ship soon: 5 stars for the speedy processing. Web site was pretty good: 4 stars for that. Can’t give complete review until i have product in hand.

My son loves the purchase. It arrived ahead of time, was well packaged and it fit very nicely as described. We highly recommend Vivid Racing to anyone.

Had some issues with finding availability of a certain rim I wanted for a jeep wrangler sport. Tried ordering a set of 5 of one, only to find out that they were a discontinued style. So tried emailing to go through some different options. My phone rings and its a sales rep from vivid racing! He said that it would be easier just to talk. I was completely impressed with the level of customer service. That doesnt happen much these days. So we figured out a different set and Im completely happy with the way it turned out. I would recommend this company to anyone.

(Lost my other email, so Im posting on this one) Bought the Origin Lab Racing Line rear bumper for my s13 Silvia back in March, with a supposed ship date of late July, didnt come, then again in August, didnt come, now I finally got it in October. Surprisingly no breaks or cracks.Although they do need to work on contacting customers about shipping time delays.

Took some time to get to someone that could handle my issue, but I was treated fairly , honestly, and quickly once I reached that person with the authority to handle my issue. Thank you Rudy! Much Appreciated!!

Absolutely the best experience I have ever had purchasing aftermarket equipment for my 2013 Ford Fusion. Noel was awesome!

What a place! The best! .... I described what I needed and received a very informative, professional email. These folks are hooked up; meaning: they are a well-oiled machine; they have quality parts, excellent, friendly and professional customer service. They not only found me a beautiful Hood Deflector (a FormFit) that I really needed for my VW Alltrack but they treated me like I was the only customer they had - which of course you know is not true .... it is just vivid protocol. Theyre fabulous - I would recommend them to all my racing friends - yes .... I have driven a race car for seven years. This company represents that you still can find the top-of the line necessary parts and at such reasonable prices ... I promise you - you WILL be surprised!!!!!!! Why? do some comparison on line and youll see this is the only place to shop. They welcomed me in like family - and they will do the same for you. Please stop here first! I am so glad I connected with them after looking for my part at many competitors. And the customer service is A #1!!!! Think Im kidding - no I dont work for VividRacing but Id love to. Check out the pix of what a Formfit Deflector (bugs, rocks, etc) looks like from VividRacing and what the others have to offer!!!!! ............ Check out my 2019 VW Alltrack with my new Formfit Deflector installed ... frontal view and side view - this is the most beautiful (tall in formfitting heighth) deflector Ive ever seen. So worth it. Dont go anywhere else -- Go to VIVID RACING - it even has an embossed FORMFIT logo on the upper right side with the leaf inbetween the words FORM FIT. Everybody is asking me where I got this. I havent had any bugs stick to this fabulous deflector or any rocks. Thank you VIVID RACING!!!!!!! Youre #1!

Reflash of my 2017 R1200RT ECU, turn around time was reasonably fast, power increase is noticeable from the throttle. Thank you Luis!

Bought a bug deflector shield for my Nissan Kicks which no other vendor had. It fit perfect and looks great! Price was good and I received it in a reasonable amount of time. Thank you

Thank you very much again Luis of vivid racing for your help and your assistance for my order. Highly recommended.

The customer service at Vividracing is great. ordered a custom body kit. still being made. havent received it yet. but have been kept up to date on everything. just purchased new wheels and have been kept up to date on that as well. cant wait to get them both delivered.

Ryans service was old school like when you used to get good service with good follow up and delivery like you wanted very happy new customer thanks for the help getting the BEAST ready to hit the trail

The product I received is not what I ordered. After a week or two of back and forth a replacement was sent that was still incorrect. After several more communication attempts I was informed that the version of the product I ordered is no longer made. At that point requested a partial refund of some kind to make up for the discrepancy between what I ordered and what I received.I have followed up twice via email and have tried to call three times since then, and have not received a response. I have also been unable to reach anyone by phone after holding for an extremely long time on multiple occasions.The only time I was ever able to reach someone in person was when I initially called to find out if the product I wanted to order was in stock. I was told yes, it was in stock and would ship within a day or two...which clearly was not true. The item I did receive didnt even ship for a couple of weeks after I ordered, and when I got it it was incorrect.This whole process has been a mess and I am extremely disappointed in this company. I still have not received any kind of resolution on my incorrect item issue, and if I dont hear back soon Im going to have to file a PayPal dispute. I want to give Vivid as many chances as is reasonable to make this right, but Im running out of patience.

Ordered Item on Jan 23, was told that I would get it in may because it was Special order Called back in October to get a refund and they denied me. Had to issue a chargeback.When you call them they try to make it seem like they are actual car people, but its someone who is incompetent and cannot tell you straight answers. While on hold, they tell you that emailing them is the best way to contact. I am still waiting for a response months later.Frankly, this is a sad excuse for customer service, and while I believe they have many happy customers, this seems to me like a classic case of a business running with barely enough qualified staff to handle what they are getting. But hey thats what makes money right?

I emailed them late Wednesday night about some product info, they responded right away Thursday morning, and I placed my order Thursday evening. Would definitely recommend these guys, their product knowledge is phenomenal and I couldnt have asked for better service. I was talking with Luis till almost midnight! Top notch!!!

High quality, much more comfortable foot position. A must have for most drivers. Easy install.

So far so good, specially finding a tool I need for my Toyota celica ST202c RHD I imported from Japan and no shops or stores could help me locally. Thanks Guys. Got exactly what I needed and will definitely be doing more business in the future for my other Toyota celica ST205 GT-4. Thanks 👍

Eric, the sales rep, was very helpful. I was a little disappointed that the website didnt reflect the actual price of the product. It was actually around $300 more. They also offer a military discount which I was unable to take advantage of. The reason offered was there is no room to discount the item, we sell it for the price we pay from the manufacturer. It is a made to order product coming from Japan. Shipping is also very expensive due to the size of the item. Vivid Racing is the only distributor in the US for this product, and its cheaper than ordering direct from Japan. Overall, Im satisfied!

Worked with Austin and its been a great experience fast response and order fulfilment. thanks again Austin and vivid

Blake answered all my questions right away and made me feel comfortable before hitting confirm. 100% would do business again!

Very professional and prompt service. I was super impressed and wish more companies operated like vividA+++

This is my first time buying aftermarket parts for my car and the team member from Vivid who contacted me through email was helpful and thorough in making sure I was taken care of.

Placed an order for a motorcycle helmet over two weeks ago and still haven’t gotten my promised shipping information or back order status. Customer service phone line is no help(it goes dead after the automated spiel) and the customer service email address never got back to me after three separate attempt. My credit card was charged immediately so now I’m out over $160. I keep getting delivery confirmation emails but still no package. My advice: choose a different site.

I had some issues with my order that led to my axle back being on backorder till the end of the year but my guy Thomas from the sales department took good care of me. Found a product of similar value that was available and within 4days it was delivered! Great service 👏🏾

Suuuuuuper fast processing, they got my order shipped fast, they give your email to Norton anti virus so that’s great to get spammed by, on top of the insane 3 extra email vivid sent asking to subscribe to their YouTube channel.

The performance specialist,Eric, provided great customer service. He had quick responses to my questions and got me a discount with free shipping.

I normally don’t do reviews but I feel inclined to do so because of the level of service I have received in dealing with Vivid Racing. I’ve made a couple of purchases now and was in contact through these processes with one of their representatives, Nick, who has been extremely helpful in getting me the correct parts for my car and giving great attention to my needs. He even went out of his way to speak with one of the manufacturers to ensure I was purchasing the correct size intake for my horsepower goals and getting that set up for me even when the size I needed wasn’t on their website. If I could give more stars I would.

Waited over 4 months for one my products, never received any tracking info. very poor responses to my emails. Stung me extra for shipping To restock their warehouse from the supplier. Now waiting for a refund on the other products as I need to source other more reliable means

Nothing but awesome and helpful customer service! I ordered something that was considered special order without knowing about any wait time for that special order. They immediately reached out to me and told me and asked me if I wanted to continue. They even changed the address to my new one due to the longer wait time. So it was smooth and very easy!

Love the new tires. They fit great.

John Fitzpatrick helped me with a miscommunication during my order process. He kept a great line of communication with me and did a great job getting the issue resolved! I received my roof rack and am so very excited to get it installed. I will definitely be using Vivid Racing again. Thank you John.

Well worth the wait. Great job. My car sounds great, and looks even better!! Thanks guys

Very negative customer experience. Purchased an item in May that was only delivered in August after delaying the deliver date multiple times. Item was delivered and deposited without signature and got stolen or lost. This was mid August. 4 weeks later I still have no update from vivid and by checking in I figure out that there was never done anything since the vendor takes only 2-3 days to reply. I wait now for 4 weeks without any update. I cant recommend ordering with vividracing. You will wait forever and receive no service when something goes wrong with your order. Invest your money in more trustworthy and local vendors. Cheers

Had what I wanted. But was honest on the ETA, send me a cost of the wheels. And turned out to have a set lucky me! Eric thanks for everything

A great shopping experience for my automotive needs. Vivid had what I was looking for and handled concerns with my order quickly. Will definitely be buy from Vivid again in the future.

Product arrived quickly and in perfect condition. Very pleased with transaction.

Garbage customer service. I called in april for a followup on an order I placed for a customer back in March. I spent 1 hour on hold, only for it to hang up on me. I called back a week later, same thing, no answer and a hang up after an hour. I then went onto their website and tried using the chat feature to get an update on my order. I was sent an email from the person helping me, which had the online sales team attached to it, stating that I needed an update. 2 weeks go by with no response. I kept trying these methods well into late may or early June. I was so frustrated that I wanted to cancel the order. I sent an email to the sales team stating that I was upset at the quality of service and was indeed looking to cancel. No response..... My customer also tried to get a hold of someone there and he had the exact same problem. The part arrived late September....I will never purchase anything from Vivid Racing and would not recommend anyone else to do so. Once they have secured your money for a sale, they will not provide additional service to you and seemingly dont seem to care about your concerns!! I would give 0 stars if i could.

Crazy fast shipping, ordered and delivered within 2 days. Tail lights look great and 100% functioning. Rated 4/5 due to some cosmetic defects. Some scuffing on the edges of both tail lights and the right tail light leaves more gap to the body than the left. Nit picky stuff but Im able to look past it. Overall positive experience with this purchase.

I bought a set of custom rims through Ryan and Im thrilled with them. I got a square deal on an awesome set of rims, and they arrived about a week earlier than promised. Great experience!

Got exactly what I needed, great prices, they made the transaction and the waivers really easy, shipping was fast, good communication. Not much else you could want out of the transaction. And now my exhaust slaps.

Extremely helpful, communicative, friendly, great customer service. Making you aware of shipping expectations due to manufacturing delays. Great product selection and prices. Hands down the best place to shop for automotive parts.

Tyler was awesome. He spent 20min talking me through options, Vivid product offerings, competitor options (which he was professionally unbiased of), and told me honestly when he didn’t know the answer to a question. I will definitely be buying from him/Vivd again.

Ryan McFarlin over at vivid has been such a resource for me and my build! Hes very quick to respond with any questions I have or anything I need. I highly suggest working with him and Vivid!

Great products!! Great pricing!! Pleased with my purchase and will be back 🤜🤛

I placed an order for Wilwood Aero4 rear calipers 10 days ago for my C6 and they delivered on time AND when no other vendor had them. I will definitely use them for more of my track day needs.

Nick Cline was GREAT. Amazing customer follow up. Notice to other businesses......client retention matters. Get some software...(Like Vivid has) I did NOT get paid to write this.

Excellent experience with all the hands that have helped me and how amazing there product is! Top notch for sure! I will definitely be buying more parts from here!

These guys are awesome! My orders was processed in a very timely manner. They keep you up to date with your tracking number and everything to do with your order.

You guys are awesome! Always responding to my messages & giving me information about my order. My order got delayed a few times & every time I message to ask the same question, you guy always always reply back in a professional way. Very kind & helpful staffs. THANK YOU DAN! :). Very Satisfied with the customer service.

Great customer service, good pricing, and wide selection of performance products.

I am new to the whole self-tuning business and had many questions. Sam was very patient - answered them all - made sure I had no issues installing my tune - and the best part is that it made a big difference in my 2016 4runner - and even took the mileage from 17.1 to 17.4 - a bonus!

Helped me find/order the perfect wheels for my M2 Competition. Photo is my mock-up of what they should look like!!

Awesome prices and amazing customer service what’s not to like???

Luis P. , Was great from his customer care, product knowledge and just all around pleasurable experience. Bought 4 wheels for my wifes car, toren TR-76, they were delivered in pristine condition. Luis went out his way to get me free shipping, by finding a distributor in my home state. Thank you!

The best customer service I have experienced in this industry. Nick made sure I got my parts right away!

Had such a pleasure dealing with Patrick England. He went above and beyond getting me parts for my Nissan R35 GTR. I ordered my Voltex swan neck 7.5 and some JUN parts and he absolutely made sure I was notified every step of the way even after business hours. Super knowledgeable and definitely knows his stuff. My parts came in less than a week which is astonishing. You peeps want real customer service? - Pat England is your guy. Thanks again brother. 🙏💯

Great customer service! They always get back to you. Rare trait these days. I always recommend them. Great service and great prices. What more do you want?

I wish there was a negative star because 1 star is being too nice! I placed an order online. I never received any update on shipping status. The order was sent via FEDEX and required a signature. I got a text from FEDEX that the package was delivered. I never received the package. I contacted this company via email and was given a tracking number which confirmed delivery. I have made multiple attempts to contact this company, phone calls, emails, live chat on the website. NOTHING!!! Don’t waste your time or money! They have horrible customer service.

DO NOT ORDER FROM THESE POEPLE! They will rip you off! We bought white seats that came off-white and were dirty! Hand prints all over them. When we tried to get help they told us it’s not their problem and to just get them cleaned! We spend $900 on some seat and that’s what is said! We paid the shipping to return them and exchange for new seat. First they accused us of only returning one seat ( they come in one box!) Then we were told the new seats were in stock, it’s not been 5 months and don’t have the new seats! Last we asked about the credit for the difference and they said they already issued it. The new seats were $500 but they were only giving us $154 back!

Drop shipper was a little slow, but all items were received and Vivid Racing was great at communicating. Will definitely be shopping here again. Also, EBC pads and rotors should be on every car in America. Just saying.

Thanks to Tyler, I am getting my Titan7s for less than I have seen anywhere. It is a CivicX forum member special. These did not arrive quickly due to the supply chain issues in the world right now. Well worth waiting for forged wheels at about 60% of the cost of almost all other competitors.

Ended up not having what I was looking for in stock but contacted me immediately (I appreciate them being on top of things) so I could source from somewhere else in a timely manner. Thumbs up

Absolutely amazing customer service! They really show that they care about getting you what you need and truly value your business. Very happy I went through them with my purchases.

Good selection, fast shipping and easy installation! Only thing I could think of is refining the instructions. They seems to be not exactly worded right.

John is a solid rep. He’s in contact every step of the way so far and has been pleasant to work with. Highly recommend him.

Vivid Racing was very helpful until I needed help resolving an issue with an incorrect part that I received. I sent photos as requested to demonstrate exactly the wrong part that I received. After that, I was ignored and my emails were not responded to and I have since then had to order the correct part from another website. I would not recommend Vivid Racing to anyone due to poor customer service both online and over the phone. My issue was never resolved.

First time dealing with this merchant and had zero issues. Chris Kolodzinski was very helpful and returned my calls promptly. Great service and pricing on parts for my Lexus.

Awesome place to buy parts. Very responsive and fast. Top quality parts and service

Just ordered a manifold and tuner cable. Got an email quick for order update. Great products! Quality for sure.

Very informative and knowledgeable about the products along with being super helpful ! I will definitely be getting back with Eric on future purchases. I kinda stumbled upon vivid and I’m glad I did now because some more business will come from me.

I absolutely love this place! Will be getting all of my car parts and accessories from Vivid Racing and nowhere else. Quality and customer service was amazing! Thanks Vivid Racing!

Vivid is a awesome company great workers and fast and easy costumer service. I called about a part I ordered and from the start of the call to the end it was only 11 minutes witch was awesome. I alway check them first to see if they have the part I need just because of their awesome support and how professional they are I recommend them to anyone asking me about where to get parts.

Ive dealt with many aftermarket suppliers and Vivid Racing is the worst experience Ive had. Customer service and Shipping have given me nothing but a bad experience. Presently dealing with my situation and going on 5th week of getting no where.

My purchase was made through a third-party and there were items left out of my order. Vivid racing did everything in its power worked extremely hard until those items were in my possession. Outstanding customer service was given in addition to professionalism, respect and support. I would not hesitate to order from them again and again.

A great group at Vivid thus far. Timely communication and knowledgeable individuals. Once the product arrives I’ll update......soonUpdate - all products as promised and as advertised …… let the fun begin!!

Great online parts shop. Really willing to go above and beyond with service and able to give great prices.

Connor was extremely helpful and told me upfront my items were on back order and one had to be built. I’ve read the negative comments and come to the conclusion that people are saying things about this company that are not true. Every automotive supplier at this time is back ordered and delayed that’s unfortunately our new normal thanks to covid. I would recommend Vivid Racing to anyone they are my new go to performance warehouse. Thanks vivid keep up the good work.

Friendly and helpful staff made ordering a breeze!

Eric G. helped me with ordering my Rohana wheels for my car. He was straightforward with all of my questions and answered them honestly, quickly, and professionally. It was extremely easy and hassle free experience. I would absolutely recommend Vivid Racing, and I’ll be using them again for my next wheels and my other car.

I ordered wheels off of their website, and two days later got an email that said those wheels were no longer available. So I spent another two days researching wheels and selected another set of wheels on their website in replace of the ones they said they were out of stock. Two days later got another email that said those were out of stock as well. I asked for my order to be canceled and it will take me at least a week to get my money back. I would not recommend doing business with this company.

Rob is the best! Always so easy doing business with Vivid Racing. Highly recommend!

I placed an order on 7/16/2021, I did not get a confirmation until 5 days later. After 10 days I could not get anyone to respond to my emails to later be told the product won’t ship until 8/1/2021 witch was an estimated date. It’s sad you can get better customer service from company’s over seas then from company’s in my own back yard.

My experience with vivid racing was grate they were helpful and even though my part was on back order I still got it earlier then expected

Awesome awesome awesome. Ordered a cold air intake, and a ported throttle body. I was too excited about my build and accidentally ordered the wrong intake. Frank was able to help me get the right intake and refunded my original order within just a few minutes. Great guys and gals at Vivid racing. I will 100% keep giving them business!

Worked with Austin in live chat. He was quick to help verify product and availability. He also got me an invoice and order processed while were chatting and getting my product faster than expected with free shipping. This was not the first place i checked but the only place having what i was specifically looking for. This will definitely be the first place i check next time. Highly recommend.

Overall good customer service and product variety. I wish they had more staff available to make inquiry response time quicker!

Excellent Service ! No problems.They know their stuff.