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A-1 Smartphone & Tablet Repair
4124 Williams Dr #101, Georgetown, TX 78628, United States
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A-1 Smartphone & Tablet Repair
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Pu
Review №1

I’m beyond happy with the service I received from Amanda & Chris! They communicated with me while my laptop was being examined and repaired, and turned around the repair in record time. Being a small business myself, I understand the challenges of meeting customers’ needs, so I REALLY appreciate the service I received. Support our local small businesses. They need us & we need them!!

Jo
Review №2

My 3 year old IPhone 8 battery wouldn’t hold a charge. I checked and found that I could get it replaced at the Apple Store (Austin) for $50. Found A1 Smartphone and Tablet here in Georgetown, who did the replacement quickly and professionally for the same price. No driving to Austin? Yes, please. Totally pleased with the experience.

Br
Review №3

I am BLOWN AWAY by the customer service and professionalism of A1 phone repair. Took my husbands iPhone 11 for a screen repair and it was affordable and quick. They did an excellent job and the screen looks and works amazing! I expected them to be too busy for me, since I came in later in the day, and they took the phone anyways and we’re done in just a few hours. I love supporting small businesses, and this place has my business forever!!

Sh
Review №4

Took my computer there today for a hopeful quick fix - they couldnt fix it today, but talked me through how I might be able to. SUPER HELPFUL! IT WORKED! Thank you for the consideration and great customer service!!

Jo
Review №5

If you are looking for a place to get your phone fixed and enjoy your time there I highly recommend this place! Super friendly 👍

Ga
Review №6

Great company. Fair prices, work well done, fast, and friendly. They are now my go to for service.

Mi
Review №7

I was at a work conference out of town when my wife texted me that one of the kids iPhone screens was totally fouled up. From OUT OF TOWN, I tried to setup a repair at a big box store, only to find their hours were inconsistent and very high.I looked for alternate solutions and came across A-1. They could do the repair the next day, first thing in the morning. I setup the repair and left them to it.During the process, I was kept informed via text, and when an issue arose (the necessary screen was available), was given the option to proceed or wait. I opted to continue, and now my kiddo has a black screened iphone, with a white button. Which they love.Would DEFINITELY return for future service if needed!

Wi
Review №8

I left a radio/ cassette player with them as it did not work. They found out that the power cord was loose and fixed it. No charge! Great folks.

la
Review №9

Wonderful!! My cat who is up for adoption haha knocked my phone off the table broke not only my glass screen saver but the screen itself A1 to the rescue Chris took the time to repair both while I waited!! I really didn’t expect such customer service but that’s what they do ! I wouldn’t go anywhere else they are the best even though they didn’t want to adopt the cat

gu
Review №10

...LOVED how quickly they got by water logged iPhone working again. They saved me some money but saved me TONS of time being without an operational phone. I VERY much recommend going to them BEFORE you go to a Apple store or even do an insurance claim to have it replaced. Theyll treat you right!

Al
Review №11

Amazing, & very honest. Job well done. Highly recommended to anyone who wants their phone or tablet done correctly. This is most definitely the place..

Sh
Review №12

Love these folks. Mandy and Chris have taken care of my whole families phones. They have done an awesome job for years.

St
Review №13

Great experience. I needed some soldering done on a car part. They did an excellent job and saved me about $800 in a replacement part.

Je
Review №14

Super friendly and competent servive. Prices were reasonable. We will be coming again for any phone issues!!

Ka
Review №15

Excellent service. Amanda is awesome

Sh
Review №16

I was visiting from Germany and broke the screen on my phone. With only two days before I was to fly back home they were able to get the screen ordered and repaired ASAP! Super easy and efficient and very friendly! Will definitely send any broken item to A-1 for repair! Thanks so much!!!

Ma
Review №17

I dont do 5 stars very often, but the service and willingness to work with me was outstanding!! Super fast turn around, granted they had my screen in stock but still.... Highly recommend.

Ad
Review №18

I needed a new screen for iPhone. I was told it wouldn’t be ready that day because of people in front of me. The next morning I received a call saying it was done. A-1 smartphone and tablet repair is worth going to if you need fast, friendly service for a good price this is the place to go! Highly recommend!

Wa
Review №19

Very nice and considerate. Got my phone fixed very quickly. Definitely recommend their services.

De
Review №20

Very professional service with excellent quality and a good value. Thank you for your great service on our laptop.

RO
Review №21

Amanda:Thank you so much for your professional and excellent service. I have recommended countless prospects to your Company.

Ty
Review №22

I read all of the 5 star reviews on this company and contacted them for an issue I was having with my phone; an issue I was concerned could not be fixed. The phone was not responding to battery charger, reboot attempts, factory resets, etc. Amanda answered and IMMEDIATELY put my mind at ease with her positive attitude and confidence in the problem and solution. Needless to say, Im writing this review on the phone that they repaired. Completely satisfied.

Ra
Review №23

A1 Phone Repair is the best Phone Repair place I have ever been to! They are quick, they arent ungodly expensive like most repair places so they definitely have the best prices!! The entire staff is friendly and helpful and it feels like you are dealing with people and NOT automated robots designed to fix phones and collect money. I would recommend this place to anyone who wanted their phone fixed!! And I have done so to many of my friends and family members!! They are the BEST of the BEST and you can quote me.Love all Yall at A1 stay amazing friends!!

Am
Review №24

My husband damaged his brand new trolling motor, and the owner was able to repair it quickly and with little notice. He stopped what he was working on to take care of the motor and did a great job. He was professional, courteous, and we would definitely recommend him to anyone needing repais involving microwelding.

Pa
Review №25

Excellent service, did a great job with quick turn around and were so pleasant to work with!

Pr
Review №26

They have tooken around 3 months for my phone to be ready and it was a little problem and they said it was ready like 4 days ago and now they have it in pieces when we tried going for it, so how does that work exactly?

La
Review №27

We have used this company twice for batteries. They are super fast and very nice folks. Much cheaper than replacing your phone!

Bi
Review №28

Spent the time to check my iPhone battery. It was not holding a charge. Replaced it and works just fine. A+

Da
Review №29

My cell phone had a swollen battery causing my Samsung S9 Plus case to separate. I was concerned that permanent damage to my case had occurred but A-1 Smartphone and Tablet was able to replace my battery and reassemble and re-glue my case without any further hardware or additional costs required. They use a status reporting system that enabled me to track on-line the phone’s repair status Their detailed guidance on properly charging my phone’s battery should improve its life, and I no longer leave the phone on the charger overnight or if there is more than 20% capacity remaining.They are honest and reliable, and highly recommended.

Mi
Review №30

I had a cracked screen on my iPhone took it in to them in the morning they quoted me a price so that they would have it done that afternoon and they did screen looks great so looks great very pleased with them they also emailed me their progress during the day.

Du
Review №31

Amanda was a genuine pleasure to work with friendly, knowledgeable and most important effective. This quality of service is never found atBB, AT&t, Apple, ect...and no lines.We all benefit when we support our small businesses and local economies.

De
Review №32

This company is the best! The customer is over the top! My iPhone was not working, the touch screen was no longer responding and it would lock up when I was able to access the front page. Amanda and her team did their very best to fix it, unfortunately it was not to be. The phone was too jacked up to retrieve anything. I will always go to A1 and drive the distance from San Marcos to Georgetown for this kind of customer service!!!!!

Sh
Review №33

I’ve gone to these guys a few times now and each experience has been great 👍🏼 Always professional and pleasant to work with AND they have a quick turn around time.

fr
Review №34

Great people to do business with!

Co
Review №35

So friendly and very knowledgeable.

Es
Review №36

They are quick with repairs and reasonably priced. Kind and understanding staff, very helpful to those who dont grasp technical details.

Ji
Review №37

If you have a phone problem, this is the place to go, hands down. Amanda is very helpful, and is patient with non-techy senior citizens. Pricing was very reasonable and she works hard to have happy customers. We came away totally satisfied.

Ro
Review №38

The staff at A-1 are incredibly friendly and helpful. I had the screen replaced on my sons IPhone. I brought it in a few mi s after they opened and within an hour and a half they had it finished. I am incredibly pleased with A-1 and will bring and all electronics that need repaired to them. I highly recommend A-1 and will tell everyone I know about them.

Ni
Review №39

Ive had the pleasure of doing business with A-1 twice now due to my 2 young boys being rough with their tablets. I went to a different store to begin with & wish I knew about A-1 beforehand. They are very friendly, professional and respectful of knowing how much has been invested in prior repair vs value of item. There was no charge to inspect & repair cost was very reasonable. They also have great communication with text & email updates. Highly recommend this business!

Do
Review №40

Great service i had a problem with the glass that was just replaced on my phone and they replaced at NO CHARGE . Very happy and i would return to them for future service .

Je
Review №41

Went in to have the screen on my iPhone replaced. They took one look at it and told me it wasn’t the screen but the screen saver. Took maybe two minutes to replace. While I was there another guy walks in with an iPhone with no sound. They took a look and with the aid of some tiny tweezers they had his sound back on and didn’t charge him.Totally would recommend.

Ja
Review №42

This is the only place my wife and I take our phones for repair. Nice mom and pop shop instead of some corporate giant. They always try to complete the repairs as quickly as possible, most times on the same day. Great prices to boot. Highly recommended.

Bi
Review №43

Good location for us,. Friendly and knowledgeable people. Timely service. Great results. Highly recommend.

Li
Review №44

Awesome job! I took in an older computer that turned out to be beyond repair. Hank helped me choose a new one, then transferred all the precious photos and music stored on it to the new one. Since I’m not good at the sort of thing, he took the time to give me several tutorials on the new computer! Hank went above and beyond! I highly recommend this store!

Bo
Review №45

I thought the issues with my iPhone were going to require a new phone purchase. They performed very affordable repairs within a couple of hours and all is good. I would definitely see A-1 Smartphone Repairs before considering having to purchase a replacement new phone.

Ka
Review №46

Awesome!! The techs are smart and work pretty fast, and the owner is a wonderfully friendly individual. Just coming in to drop off my console and get acquainted made my day. I couldnt even find another tech repair place that would replace a busted hdmi port on my ps4, and they fixed it in a flash. I could not give a high enough recomendation. 5000 stars!!!!! Thank you!

Ch
Review №47

Absolutely the best customer service in this industry. Amanda was very helpful and knowledgeable. There were able to fix my phone in a timely manner despite a FEDEX shipping issue outside their control. I am a home inspector and I do all my inspection on my phone as well as all my networking and scheduling. They made sure I was without my phone for the shortest period possible. Thanks for a wonder job Amanda and Chris.

Jo
Review №48

Amanda is the most delightful and knowledgeable person to help me with my cell phone.She had to order in a screen for my my Samsung Galaxy S9+, which took a day. Once I dropped off my phone, it was fixed very quickly - just a few hours.Their price to fix it was competitive with other places I called.

Je
Review №49

A-1 put a new battery in my aging iPhone 6S Plus. Very reasonable price, good advice on getting the most out of the new battery, and very friendly people. Plus a quick turnaround. Id use them again without reservation.

Ma
Review №50

I needed to replace the battery in my phone and was leaving town in 2 days. I phoned late one afternoon and Yes, they could replace the battery, they had one in stock, and if I could come in the next morning, they could replace it in about 30 minutes! Mission accomplished the next day & I could depart on my travels as scheduled.

Ri
Review №51

Excellent people, Excellent service

Ca
Review №52

They repaired the screen in my iPhone about a year ago and I was only without my phone for a few hours. They recently repaired an Android tablet it was done sooner and cheaper than they quoted! I will go back again and have recommended to friends!

Ma
Review №53

These specialists are absolutely the best. I was enamored at how they paid so close attention to me, my phone, did their best to fix, and finally, conclusively (and I swear it, after many avenues at attempts and failures) told me I probably should get a new phone - it was dead. Yet still, I was offered one last option of sending it to one of their associates, but I said no. And while waiting, Amanda at the front desk gave me so many tips on keeping up with my iphone. Truly free information. I paid no fee as they are a no fix, no fee basis. They do accept tips which I failed to do and I dont not feel right about it. They gave me so much. This is the place to go, but go between Monday and Thursday; they are quite busy on Fridays and Saturdays.

ja
Review №54

This place has been very helpful and worked very hard to fix my phone. They had very friendly service and they were very good people

Ge
Review №55

I am an officer stationed at Fort Hood, Texas, about an hours drive from A-1 Smartphone and Tablet Repair. I have an iPad Pro 12.9 1st Gen. I needed to fix the cracked screen but did not want to spend too much on the repair. So, I took it to a place near the base. They did a botched job replacing the screen to where the iPad did not work anymore. They gave me a lame excuse, saying it was a risk fixing it. I then took it to A-1, driving the hours distance and thinking it was going to be a waste of time. I did not want to give up on my iPad because of all the material I have on it. Hank at A-1 looked at it and told me no problem...well fix it. He didnt mention anything about a risk or the likes. The price for the repair was also great. A week later, I had my iPad Pro working like new. These guys know their stuff. Like having a good mechanic and a good lawyer, A-1 are my go to guys for any future computer repairs. To such an extent that when I leave Fort Hood, Texas for my home in New Orleans, I will rather mail them any and all computers/iPhone/iPad, etc., when I need repairs. These guys are that good.

Da
Review №56

I had a computer emergency and they were do helpful. They stopped and made a diagnosis for me and helped me with options. Friendly, fast, and exceptionally knowledgeable

Br
Review №57

Hands down THE BEST cellphone repair company! Their knowledge and customer service is top notch. I am so very thankful for their knowledge and assistance.

Pa
Review №58

I am satisfied with the service and they are pleasant to work with.

Ch
Review №59

By far the most reputable, friendly, and efficient repair shop in Georgetown!! They have a wonderful environment to make you feel at home, wonderful and helpful personalities, and were able to fix my phone for a fraction of the cost that it would have been to purchase a new phone!! I’m very pleased with their service and will refer their business to friends and family in the future!!!

Ma
Review №60

These folks are amazing. I called in with a boot loop issue on my iPhone 7 and Amanda knew immediately what the issue was and the steps I needed to take to get it repaired/replaced under warranty through Apple, even though my warranty ended 2 months ago. She could have easily said to come in and have the motherboard replaced, but not her. She is EXTREMELY honest, friendly, and very knowledgeable. I will definitely be referring people to them and will use them in the future should I need repairs. Thank you so much!!!

Te
Review №61

The owners are very eager to help with any questions.

Mi
Review №62

Most friendly, knowledgeable people around. 😀

Ke
Review №63

Great customer service! Friendly, convenient and fixed the same day! What more can you ask for? I highly recommend them!

No
Review №64

I was unaware of this business until it was recommended to me when I lost the audio on my iPad. They are great owners, very knowledgeable and reasonable in charges. I will definitely use them again when needed.

{J
Review №65

Chris & Amanda are awesome! So down to earth ! Ive used their services on many occasions. They explain everything on my level of lack of knowledge of this new technology. I love their home based business. I love sitting on their front porch chit chatting about everything. Its so nice where they live . I respect their privacy as it is their home . They are honest as to let me know if they would be able to fix whatever I took in , but they can do it all! I have complete faith in anything they do and I trust them both 100%! I consider both them awesome friends!

wa
Review №66

Great service! Reasonable price! Quick turnaround!

Je
Review №67

My wife and I have used A-1 probably a dozen times over the past couple years and they have ALWAYS been very good, fixed the products and been fairly priced!If you have a phone or tablet problem - give them a try, you wont be disappointed!!

Je
Review №68

These guys are incredible. So down to earth, honest. And good at what they do. They fixed my cracked screen in under an hour. Chris even gave me a screen protector for no charge. They are a growing small business because they treat people right and were very affordable as well.They are easy to access off Williams Drive as well. They diagnose whats going on with your phone and will usually address the repair while you wait. They could not have been easier to work with and my work is fixed. It was a painless process with A-1.

Z-
Review №69

Great customer care. Professional service with a smile! Highly recommend!

Co
Review №70

Five stars is not enough!!! What a wonderful experience from start to finish. Fast, friendly, affordable, & accommodating! My autistic son broke the screen on his iPad that he uses for communication. They not only understood the situation but rushed the order through so we could get back on track at home. Wonderful, wonderful people! Thank you thank you thank you!!! 🙏🙏🙏

Ju
Review №71

These people were amazing, my 16 year old took her phone in with a cracked screen and once they opened it up realized there was more damage intertionly that it wasnt even worth fixing. Very honest people and has that small home town feeling in there business. Highly recommend them for any of your electronic needs.

Je
Review №72

Chris and Amanda are the absolute best in the biz. Ive never worked with a service company that stands more behind their work than A-1 Smartphone and Tablet Repair. For the past month or so, theyve worked diligently to fix my iPhone 6 Plus. As it turned out, the main board was essentially fried/ not fixable. Chris was able to get it close to fixed, and he even sent the phone to experts in California and Florida to have it evaluated as part of his diagnosis. His goal was to find a solution no matter what it took. Once he discovered it was not fixable, Chris and Amanda refunded me 100% for all repairs that I had paid for. They did not have to do that, but they did. They could have easily handled it differently because they invested a lot of time and effort/resources into repairing my phone - and they got it close but since they couldnt deliver all the way, they refunded ALL the repairs. They are a class act. They are honest. They are doing it right as a small business, and I will send anyone in Central Texas to them for cell phone repairs.

P&
Review №73

I was really impressed with the knowledge and care for the repair of the cell phone I brought to them. I am only giving 4 stars because I wasnt prepared for the 2 days it took. I feel it might have been a miscommunication. But once I called to check on it they were quick to get the phone completed. The service was great and very friendly. I will continue using them.

ta
Review №74

The team here has met my expectations and have far exceeded them. I brought in a new S8+ and they were able to do repairs the other shops couldnt perform. Fast and professional with the kindest hearts. They even offered me a loaner phone. I will definitely be back for anything concerning a repair I need on my cell. Thank you A-1!!!

Mo
Review №75

I took a fairly shattered phone screen to them for repair, and they did an excellent job at a cost lower than most other places around town. They were really fast and friendly. I hope I don’t bust my phone again, but, if I do, I’ll be back.

K
Review №76

Chris and Amanda were able to save my phone after i briefly fell in the lake with it while fishing. Their price was reasonable and they were so friendly/kind. I can never thank them enough for restoring memories of my kids that i can never get back! Highly recommend them to anyone!

To
Review №77

Quick and easy and very respectfull of social distancing. Easy, Quick and great price

Kr
Review №78

Chris and Amanda are wonderful. Good people who run a good business. Highly recommend

Ka
Review №79

Excellent service! They really care about getting your device fixed, and making sure you are happy! Fixed my phone in a few hours (They could have been faster, but they had a lot of repairs)! I picked it up the next day, and the screen is brand new! Thank you!

Da
Review №80

Dropped off my wife’s iPhone, broken screentook my wife to lunchPhone was ready for pick!good as new !Best price also.Best part of it..I did t have to drive to AustinAnd stand 5 hours in apple store.Thanks again guys great job!

Be
Review №81

Chris and Amanda are running a 5 star business in every way. They are kind, genuine, down to earth people who make the perfect team. They fixed my brother and Is phones in a matter of hours and did a great job. I am so happy I found them! They are worth every penny and have some of the best rates in town! Forget the big companies for your repair, put your money towards this local small business instead! Thanks again for everything you two!

Kr
Review №82

Amanda and Chris took perfect care of me and my phone! They are quick, price effective, and excellent business owners. They were an absolute pleasure to do business with. I will be a repeat customer and I will recommend them to my friends and family.

TH
Review №83

My wife and I are retired, and not the most savvy electroteckky people. A-1 keeps us up and running with a smile and fast, efficient service every time. They are THE BEST phone repair business anywhere!

Me
Review №84

The owners and so knowledgeable and helpful! They provided excellent costumer service and fixed my phone brilliantly. Highly recommend to everyone!

Ja
Review №85

Fast, reliable service, most of which can be completed while you wait. They have been accommodating after hours where other merchants in this trade would lock the door in your face. Clearly owned with pride and joy and operated efficiently with hand and heart. By far the absolute best prices on repairs Ive ever encountered. Their skill at electronic repair is not limited to smartphones and tablets, and even host the ability to micro-solder components, if necessary. Not the type to unnecessarily replace entire components for financial gain. I trust them for any phone or peripheral repair.

Jo
Review №86

Very friendly and super helpful

Te
Review №87

EXCELLENT !!!The best service I have received from any business in GeorgetownI dropped a cell phone in my dogs water bowl at 7:30pm and called A-1. By 8:15pm I had my phone back in excellent condition and they charged me 60% LESS than the quote they gave me over the phone (try getting that anywhere else)Theses people are technically excellent, very personable, dedicated to your satisfaction, and honest. This is my first time to be a customer of A-1 and I will use them exclusively from now onI HIGHLY RECOMMEND A-1

g
Review №88

They fixed my phone in a matter of hours,unfortunately this is the second phone that I have to repair, but this is the place to go if you need your smart phone or tablet repaired

Me
Review №89

These folks are awesome. They went above beyond to fix my s5 charging port when I couldnt even get a return email or call from several other companies. Chris & Amanda spent the extra time explaining what the problem was and how to avoid it in the future. I already have plans to take a broken tablet to them next week, so I will definitely refer my friends & family to them. Thanks you guys, you rock!

Ca
Review №90

Amanda and Chris are awesome. They are parient, knowledgeable, efficient and friendly. It is refreshing to work with people who truly know the technology and can explain it to us who are limited in that sphere.I highly recommend them.

Sa
Review №91

The staff is very friendly, knowledgeable and professional. They do not give seniors The Look when we dont understand or know technology - a pleasure to do business with them!!!

Di
Review №92

Cannot find a better service than A-1! Ive been to them twice. Once for a shatter screen and once because my screen was falling off. Both times, they were quick, reliable and extremely pleasant to work with. Love their new location!Dont go anywhere else if you need your tablet or cell phone repaired.

Mi
Review №93

The company is amazing and extremely customer oriented. I will definitely be returning if any of my electronics need repairs. Would highly recommend to anyone!

De
Review №94

Amanda and Chris are the best. Even though my phone could not be fixed they continued to help me after to get another phone. I highly recommend them . I am adding 5 more stars to give them a perfect 10.

da
Review №95

Dropped iphone in toliet; saved and repaired all parts affected. Service was fast, effective, and professional. No issues since repaired.

Co
Review №96

Friendly, same day service. Reasonable pricing for iphone screen.

ca
Review №97

Very nice people very affordable I will be back to repair other phones .. ✅⭐⭐⭐⭐⭐

Gu
Review №98

Excellent service. They were very professional and got my iPhone screen fixed within 30 minutes. I would recommend them to anybody looking for great quality and customer service.

Bi
Review №99

Very nice people and very capable with cell phones. Also very reasonable charges for their services.

Pu
Review №100

Best local smartphone repair. Have used over 6 times in past 3 years and always very open and honest about each repair. Their reliable, affordable and VERY easy to work with.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:4124 Williams Dr #101, Georgetown, TX 78628, United States
  • Site:http://www.a1phonerepairs.com/
  • Phone:+1 512-937-2355
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronic parts supplier
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
From the business
  • Identifies as women-led:Yes
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