Town Square Floors
2100 N Austin Ave, Georgetown, TX 78626, United States

Review №1

Great customer service! Did floors in 3 rooms to match my new house floors. My husband said they did a better job than the builders. Definitely recommend

Review №2

The staff was excellent….the installation team was the best I have ever dealt with. I’m very strict with my opinion but this experience was excellent.

Review №3

Best flooring store for 20 plus years. We use No one else

Review №4

We hired TS to replace our upstairs carpet with wood. TS came out to measure twice. At installation, we were told TS did not order enough bull nose molding for the stairs. TS blamed the issue on our stairs being longer than normal, TS did not want to admit it was their fault for not measuring the stairs.The stairs were rigged until the new stair molding was to come in. We were promised the molding would come in on Monday of the following week. We never heard from TS on Monday, we received a call on Wednesday, and TS said FedEx lost the wood molding.It is crazy to think a flooring company would not measure stairs, it is also hard to believe TS when they say they will follow up and you do not hear from them. TS is not inexpensive, so it would be fair to assume customers would receive great customer service, this has not been the case at all!

Review №5

Dont know on what basis positive reviews are written; i called thrice to discuss the business options; but store team Rey (not sure i got the correct name) kept on disconnecting the call without even listen to what i am saying. with this attitude i decided to drop-off this store name from my list.

Review №6

When you walk into their showroom you are immediately greeted by friendly faces. We are about to do our 3rd project with them and I couldnt imagine using another company. Their installers are by far the best I have seen (which are many) and the quality is there. Robin helped me pick out the tile and it was BEAUTIFUL! I dont think there is a better company around!

Review №7

Great quality floors! Very professional and thorough on installation.Great customer service and very responsive. HIGHLY recommended!

Review №8

Very friendly. Very helpful.Absolutely love the floors put in our sons room. Our son has severe allergy problems and we have been trying to replace his carpet for years. We have been disappointed by several companies. Town Square made the process easy from start to finish.The installers were great. They asked me which way I preferred to have the hardwood laid, even showed me before putting it down.Everyone is great. Highly recommend this company.

Review №9

I cannot recommend these people highly enough. Philip came over, took some measurements and gave me an estimate based on the cost of an average tile so I could make a decision.The team that did the installation were real professionals. They must have done this a thousand times before. They knew what to do and exactly how to do it. When they were through I had a beautiful, flawless installation.

Review №10

Love this place! Owner has a huge heart! For a family in need, he loaded up a whole role of new carpet, and delivered it, so the kids wont have cold floors during the winter!

Review №11

After getting several quotes, I decided to go with Town Square based on pricing, schedule, best product options, and reputation. They pulled up my old tile flooring and installed new flooring for my entire downstairs. They did a fantastic job, and I am very please with their work. Phillip is extremely helpful and friendly.

Review №12

Great service from start to finish... wonderful showroom, salesman and installation..Could not be more pleased.. Price competitive as well..

Review №13

July 2021: I wanted to share with you all that our floors are beautiful and easy to care for! Everyone who visits us these past 5+ years exclaim over them including commenting on their flawless installation! We have referred many folks to you all! We also appreciate that you all are a great reference source for other professionals in the building and trades industry! You all are a great family and great company! Thank you!December 2019: Phillip, Carl and I wanted you to know that we continue to marvel at our hardwood floors that TOWN SQUARE FLOORS installed December 2015! They provide a gorgeous elegant ambiance to our homes interior and are easy to care for!December 2015: our TOWN SQUARE FLOORS experience was exceptional! The showroom is immaculate, warm & welcoming! We knew we wanted hardwood floors but needed a lot of assistance in learning the differences among the many choices available! Philip was an articulate communicator, unflappable and patient with our tedious questions! Phillip provided thoughtful responses and valuable assistance! The very nice, energetic and talented demolition & installation team, Russell and Caleb, pulled up all the carpet and tile, carefully prepped the floors and installed the hardwood in three days, from prep to completion! Their cleanup and debris removal was flawless and their expertise in all facets from beginning to end is exceptional! We are thrilled with the results! We have already referred friends to Town Square Floors!

Review №14

We recently had some flooring done through Town Square Floors, and we were very pleased! Deleise helped us pick the product that would work for us, and we were happy with the outcome. The customer service was great! We will use this company in the future when we need more flooring, and highly recommend it. Thank you, Ray and staff.

Review №15

Told them how I wanted it done they did it their way and now have not finished the job. I ccx will be hiring someone else to do so.

Review №16

Town Square Floors was fantastic when we moved to Georgetown from New York 8 years ago. They did all the carpet and tile work for the new home we built and provided outstanding quality and service. When I needed a small job done recently, they were extremely accomodating and such a pleasure to deal with. I highly recommend them!-Katy

Review №17

From the owners to the office staff to the installers, top rate service. Sometimes they even recommend a less expensive means to an end which is so appreciated. The best.

Review №18

Great folks to work with. Great selections.

Review №19

I have used Town Square Floors for a number of projects, both large and small, over the past 13 years. We have always worked with Philip and every experience was outstanding. Workmanship is excellent, and they stand behind it.

Review №20

We are in the process of getting rugs and carpet from them. Robin, Delise and Ray have been wonderful in helping us to decide what we needed. Im allergic to wool so needed other kind of component. They were very experienced with non-wool selections. The premade rugs came quickly. One was wrong color (manufacturer error) Ray was at my door in 30 minutes to take it and reorder correct rug. The 9x12 piece is carpet we had cut to size and bound. Has been 2 weeks, not due to s for 4-6 weeks more, but it came in quickly and is at binder. So probably will be a 3 week delivery. Very nice to have something come in before due date.The rugs are excellent quality! Will definitely use them again and recommend to friends.

Review №21

Expert help, great show room, local folks friendly

Review №22

Town Square Floors did the job exactly as they quoted and actually completed the job 2 days early. Experienced, professional and honest; exactly what we were told about this company and precisely what we received from Town Square Floors. Thank you!!!

Review №23

Moving to Georgetown Texas from Maryland we bought a house that needed some things done. Among them was having the old carpet pulled out and hardwood floors put in. We got some quotes from a few places, and chose Town Square Floors. Not because they were the lowest price, but because they were the best.From the get-go, Town Square Floors was a highly professional business to deal with. Our contact was Phillip, who was extremely knowledgable about the product and helpful with advise that was welcome. Not only was the sale a good experience, but the installation was done in a very prompt and professional manner.When shortly after the installation , we had a small flood from a washing machine malfunction, Town Square Floors was immediately forth coming with advise on how to deal with the aftermath, and that advise saved most of the flooring. Only about 6 planks of the hand scraped hickory flooring had to be repaired, and the same installation team that did the initial instal did the repair/replacement of the damaged wood. Again, in a fast and professional manner. When they were done, it was as if nothing had ever happened.I recommend Town Square Floors for any floor jobs that your home may need. It has the feel of a small family business because that is exactly what it is. Walking into Town Square Floors, you have the feeling that you are among friends, instead of some large franchise that just happens to sell flooring. I will not hesitate to use them again for any flooring job that I need done.Thank you Town Square Floors, and thank you Phillip!Carl Levitan.Georgetown, Texas.

Review №24

Great people to help you!

Review №25

Frienly helpful staff.

Review №26

Excellant. Very friendly and professional.

Review №27

This company damaged my home on multiple occasions and made no effort to make repairs. This company made multiple harassing phone calls even after the bill was paid. Two checks for materials had to be written because their office cannot stay organized. The lack of respect this company has for individuals and their homes does not deserve even one star.

38 Photos
4.6 Rating
  • Address:2100 N Austin Ave, Georgetown, TX 78626, United States
  • Site:
  • Phone:+1 512-863-2867
  • Carpet store
  • Tile store
  • Flooring store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Repair services:Yes
  • Service guarantee:Yes
  • Wi-Fi:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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