user
Oser Paint & Flooring
1250 Paris Pike, Georgetown, KY 40324, United States
Appearance
Comments
De
Review №1

Osers is the best! They were all extremely helpful when I was trying to pick out the flooring. The luxury vinyl planks & the carpet look beautiful together. Installers were very prompt, very efficient, did excellent work, cleaned up everything, and were nice and polite. Im extremely pleased with all aspects of them. They will be doing the 3 bedrooms when Im ready. Highly recommend this long time local business.

Jo
Review №2

Had a great experience from start to finish. Very helpful with helping me pick out what type of flooring. Very patient and very knowledgeable are the two things that really stood out. The flooring I wanted was on back order so it took a couple weeks for install but I cannot fault them for that. When the floor came in they called and set up an install time. They said they would show up at about 8am and be done about 4:30. They showed up right on time and finished right on time. Installers were very professional and very efficient. Floors look great. Only complaint I could possibly have would be my walls did get marked up in a few places but soap and water fixed. Appreciated the thank you card as well. Was happy to support a local business over big box. Very happy customer and will definitely be reaching out to them on my next project.

Ma
Review №3

Ive worked with a lot of different contractors and subs in my career, and Oser was a gold standard example of how a contractor should do business. What stuck out to me was timely communication - always prompt and all deliverables were ahead of schedule. On top of that, their pricing is well within industry standards. I could not recommend this company enough!

Do
Review №4

This family operated business was a pleasant experience from start to finish. We completely replaced carpet with LVP and we wanted a professional installation. The Oser team met our expectations. I highly recommend -- you wont be disappointed.

Ed
Review №5

Oser Paint & Flooring installed 1200 square feet of vinyl flooring in our basement. Everything was great from start to finish. Todd was very professional and thorough in visiting out house & explaining the process and the estimate. Both Todd and Laura gave us great advice in assisting with our flooring choice when visiting their store. And their installation team was prompt, thorough, and polite when laying the floor. We are extremely happy & recommend Oser Paint & Floor to everyone!

Ma
Review №6

Extremely pleased with Oser Paint & Flooring both with service and products. We have purchased laminate flooring and carpet from them. For both instillations the installers were prompt, courteous and professional. The products are high quality. We highly recommend Oser for your next home improvement.

Pa
Review №7

Very friendly and helpful, with competitive prices. We bought carpet for our upstairs bedrooms, and they look great! Highly recommend Oser Paint & Flooring to anyone looking to improve the look and functionality of their home.

Ma
Review №8

Todd Oser and his team are truly amazing from start to finish. Their customer service is beyond anything we’ve experienced. From the moment we entered the building, we were met with a fantastic staff that made sure we were completely satisfied from selecting our hardwood floors to checking in while the job was being completed by their contractors, to following up after completion to make sure we were 100% satisfied with the result. Oser Paint and Flooring went above and beyond and we will continue using them in the future and we highly recommend this wonderful team. Thank you Todd Oser and the team at Oser Paint and Flooring.

Mh
Review №9

I want to say that I used this service for my house flooring , honest and worth it. I want to thank Todd for his quick respond when it needed. They do not charge you till they finish the project and their time line mostly accurate.

bu
Review №10

I cannot recommend Oser flooring enough. The staff in the store were extremely friendly, knowledgeable, and really seemed to want to help us find the right flooring for my house. I never felt any pressure to buy something more expensive- it was a very laid back process. The installation was very smooth and professional. Even with the flooring going down in my entire house and me working from home, it was quick and minimally invasive. It is well worth it to work with these people- top quality service, installation, and product.

Da
Review №11

Incredibly friendly, great pricing, and high-quality carpet. We moved here from out of state, and they didnt need a deposit -- amazing.

Ca
Review №12

Oser was straightforward with pricing and very professional in all communications. They followed up on the installation and fixed any issues that weren’t perfect. Highly recommend for any flooring project, especially Luxury Vinyl Plank.

Ka
Review №13

We have used oser multiple times and each time they are amazing! Installers were great and had it done quickly. Definitely will be using them again!

Cr
Review №14

Professional sales and installation staff. The carpet we purchased looks great and we were thrilled with the service.

El
Review №15

I had a great experience installing new vinyl and carpet flooring with Oser Flooring. Todd listen to what I wanted and was very knowledgeable in helping me pick out the floors. The installation crew did a phenomenal job. I would highly recommend them to anyone. From start to finish, working with Oser Flooring was a breeze. I LOVE my new floors!!

Ke
Review №16

Wow! Wow! Wow! We are in love with our vinyl plank flooring and thankful for OSER Paint and Flooring. They were helpful every step of the way, even giving us gifts, calls and handwritten notes. The installers were professional, kind, took care of our furniture and cleaned everything beautifully. My family enjoyed talking with the installers, and they were kind to my young son who was enamored with the installation. The job took two days, which is what was communicated. The price was very fair. We will be back! Thank you!!

Am
Review №17

Oser took time to make sure I was satisfied. They took the time to listen to my questions and went out of their way to make sure everything was right. I highly recommend this company.

Mi
Review №18

Great experience with Oser Paint. Selection, installation and purchase of new carpet was accomplished on time by courteous professionals.

Ri
Review №19

I was recommended to Oser Paint and Flooring by a coworker, for flooring in my basement. After getting a quote from them and a couple other stores in town the experience and customer services was above any. Larry, I believe was his name, came out and measured and was extremely helpful and knowledgeable. I then went into the store and received excellent help in choosing the flooring for my needs. I also was in a time crunch to get the bathroom completed and they were able to fit me in to there schedule so that I could complete my basement project sooner. All the work was done on time and with friendly and professional service. I will use Oser for any other projects and recommended them to anyone.

Co
Review №20

Oser Paint & Flooring did a wonderful job. They’re friendly, helpful, and accommodating. We highly recommend.

Ke
Review №21

Genuinely just the best products and service around. Dont waste your time going to a big box store or anywhere else. This is the way buying flooring should be!

Re
Review №22

Oser Paint & Flooring deserves ALL the stars. I was impressed with their variety/quality of stock, patience with me in the show room and dedication to helping install vinyl planking in our entire home. They let me take home multiple large (2x3) sample displays (as opposed to the big box stores 4 squares) to find the right product. Mr. Oser came to our home to measure and addressed all of my concerns within a couple of days of asking for an estimate. In no time the product was in and their install team was motivated (never saw them take a break), clean, and gave all the attention to the details. Things other flooring installers often leave for painters were taken care of too, like caulking and touching up quarter round/nail holes/cracks. If you want an easy, smooth experience go with Oser. You wont be disappointed. Instead of getting the run around with phone calls and what employee may/may not be around (as happens with big box stores) you get the phone answered within one ring, are never transferred, and get treated like the neighbor you are because its a local hometown business. Support local and go with Oser!

Di
Review №23

Tremendous! Patient while I picked out my carpet. The estimate was correct and all-inclusive. Helped me find the right product for high use with my pets in mind. Install was clean and quick and all furniture was moved back perfectly. And wouldn’t you know it, two hours after they left my puppy accidentally stained the new carpet. I cleaned with cold water and dabbed and just like they said, and it came right out. I’m already planning finishing the upstairs. Great company with beautiful easy to clean product!

La
Review №24

Oser installed both our carpet and hard floors who lily and they look amazing. Thank you!

Ja
Review №25

Great and timely service! Staff is friendly and kept me in the loop of the process. Floor installers did a nice job as well! Floor looks great!

Re
Review №26

My flooring is absolutely beautiful. The man who come in and did everything done a fantastic job in a very timely manor, Don is his name, was very nice and helpful. Would reccomend them to anyone.

Ch
Review №27

Todd was great. He worked with us until we found what we liked. He helped us pick through a variety of options from carpet to vinyl to tile before we were happy with a choice. Thanks for being patient Oser Paint and Flooring!!

Ma
Review №28

Excellent carpet installation! From start to finish everyone I came in contact with was friendly and professional. They were able to get my home carpeted on a very tight schedule and I couldn’t be more pleased. I recommend Oser highly!

Do
Review №29

Excellent customer service with personal attention. I would definitely recommend them to anyone planning future flooring and painting projects!

Je
Review №30

Oser flooring provided a quick estimate, fair price and their work was superb. They were able to stick to their timeline even with additional work. The employees were professional and friendly. They went above and beyond to make sure I was happy, provided great costumer service. I am beyond happy with my new flooring!

Ru
Review №31

Such friendly, professional folks!!! Super impressed with the staff working in the office as well as the folks who installed my new carpet!!! Certainly will recommend anyone to use this business for their flooring and painting needs!!

Da
Review №32

At Osers Painting they are professional, affordable and took the time to go over the many flooring options. Replaced the entire upstairs carpet in one day! They are the best in town.

Tr
Review №33

Excellent family owned business. Prompt service and they don’t leave until you are satisfied. Quality work and materials. Have used them for two big jobs and was very pleased with the results.

Tr
Review №34

Easy to work with. Quickly took care of us. Use Oser flooring.

Sa
Review №35

Great service. I lovemy carpet. The office staff and installers are all very kind and professional. This is a great family ran business. Will definitely use them again.

Br
Review №36

Great crew, very fast and cleaned up well. They also do a final walk through with you.

Mi
Review №37

Great experience. Efficient and very helpful. We were able to get great recommendations that met our specific needs. Installations went smoothly and workers always showed right on time and did a great job. Wonderful place. Highly recommend.

Ly
Review №38

Wonderful! Can not say enough good things!!! They were priced competitively, comparable to other places. Easy to work with! Great selection and assistance with that selection!! Great financing options! And their installation process was top notch!!! They installed my floors quick, did a great job, and were respectful and kind! Wonderful local business!!!

Ri
Review №39

Very fair price, great to work with, met all deadlines and very patient while we looked through many options of flooring. We could not be more pleased.

Pa
Review №40

Did a great job explaining our options and installing our carpet.

Di
Review №41

It was awesome felt like they value my business would not go any where else for paint and flooring , thanks so much for all your belp

Ki
Review №42

Excellent to work with! Super friendly and did a great job installing our new flooring. Very pleased and would definitely recommend!

Am
Review №43

I loved every aspect of working with Oser. They explained all the floor options with patience. They offered easy flexibility for coming out for quotes and work. The price is very reasonable. The work was wonderful and well done. I will be using them again and highly recommend them.

Gr
Review №44

Oser did an amazing job from start to finish. Very professional in all aspects and wonderful to work with! Their customer service and products/work were top notch and we couldn’t be more pleased with how the carpet turned out. 10/10 recommend for anyone looking to get new flooring!

Da
Review №45

The entire staff is so knowledgeable, helpful and courteous! And the install team was second to none! We will recommend Osers to everyone that we know for all of their flooring needs!

Br
Review №46

Great customer service. The owners are awesome people and support our community in many ways. Highly recommend.

Ja
Review №47

The experience I had with Oser Paint and Flooring was great. They helped us pick the carpet we were looking for and explained everything we had questions about. The carpet was installed in good time and looks wonderful. We are very satisfied!

Ca
Review №48

Excellent service from consultation to installation and beyond! Wonderful family owned company! Will use again for all my flooring and painting needs!

Sa
Review №49

Great service! Family that runs this business is very nice and the work was high quality and done fast. Best price in town doesnt hurt.

Je
Review №50

Excellent customer service! Buy local!

Re
Review №51

Oser has replaced almost every floor and carpet in my house over the years! The latest was my laundry room. It looks great!

Mi
Review №52

Great experience with Oser Flooring. Todd was great to work with on pricing and the install team was fantastic and fast. Highly recommend Osers to anyone. Youll be glad you did.

Th
Review №53

Super company. Very friendly family oriented. Put in my new flooring very quickly. They are VERY accommodating and go out of their way to satisfy the customer. I highly recommend Osher. They go out of the way to make sure their customers are happy. 😊

Hu
Review №54

Workers were on time and professional. Worked quickly but with attention to detail. Noticed a couple of plumbing issues we needed to address. Todd was fantastic to work with through the entire process and was willing to work with us on the financing to get what we wanted. Highly recommended.

Do
Review №55

Without a doubt the best flooring place in Georgetown, Kentucky. Great products, great prices, and great customer service.

Am
Review №56

We bought flooring for the whole house. We received top notch service before, during, and after the sale. Pricing was better than big box stores and flooring was better quality. Installation team was efficient and professional. Can’t stress enough how positive the whole experience was. Oser Flooring is HIGHLY recommended.

He
Review №57

The process from beginning to end was great with Oser flooring. They came quickly to evaluate and put a quote together and less than 2 weeks later we had rugs put in quickly and neatly! Quote was spot on and everyone was great to work with!

Pa
Review №58

Todd did an outstanding job at helping us select our flooring and develop our plan. When it was time for installation, Melvin and Sierra did a fantastic job, even going above and beyond in some areas. The job took just as long as Todd estimated it would.

Ta
Review №59

Oser Paint and Flooring did an excellent job laying carpet for us in 2 of our bedrooms and closets. We had carpets laid in 2010 but didn’t do 2 of our bedrooms. When we finally decided to lay new carpet the one we have now was no longer available. Todd helped me choose one that was close to our other carpet. We’ve always had excellent service from Oser Paint and Flooring. I would highly recommend them to everyone.

Jo
Review №60

We had a wonderful experience with Oser from start to finish. Larry came out right away after my call and provided a detailed estimate for an entire house re-floor, half carpet and half hardwood. Todd communicated with us promptly over the phone and via email every step of the way, and was able to accommodate a hectic schedule. The estimate for materials and labor was very competitive, and I was really pleased with the selection on hand in the showroom.The install team was professional and FAST - what I thought would be a 5 day job was done in 2. I was blown away by the quality of their work, especially given that they were getting through almost 100 sq ft per hour. They even went above and beyond and removed cabinetry in the kitchen, when the fridge was blocked by the additional 1/4 of floor height. They did an excellent job of cleaning the house before they left, and returned very quickly to resolve some very minor issues that cropped up.My wife and I are both incredibly pleased with the quality of the flooring and the install as a whole, and our house feels brand new. Thank you for a job well done Larry, Todd, Rodney, and team!

Ki
Review №61

I cant say enough wonderful things about Todd, Don and the entire operation at Oser Paint & Flooring. We recently purchased a new home and I wanted new carpet since my 2 year old spends a lot of time playing on the floor. We had previously used another company at our prior home and werent pleased at all. I went looking for a new carpet company and loved the reviews I read regarding Oser Flooring. Todd came to our new home and gave us a quote...he even fit us in to his tight schedule so that our master suite would be done before we moved into the new home. He has been wonderful to work with. Don, the installer, was incredibly helpful, kind and talented at his profession. Our carpet looks amazing!! I am thrilled! We have done a full basement, stairs and master suite so far...cant wait to call Oser Paint & Flooring back for our entire upstairs after we finish renovations. Call Todd!! You will be so glad you did!

Br
Review №62

The Oser crew is top notch. They are honest, kind and helpful from the planning stages of a product to the finish. They have such a friendly service that you will think you have been family friends forever. Thank you Todd and crew for all you do!

Am
Review №63

Our floors turned out great! Highly recommend!! They are a wonderful family owned business and we are so happy with our floors.

Ma
Review №64

Todd and Oser painting is top notch, this is our second time using them and it’s been awesome. No worries and recommend them to anyone for their flooring needs.

Me
Review №65

When is was time to update our floors we immediately knew we hoped to work with Oser Paint and Flooring! We loved that they are local to our community. When we walked in they were so helpful with us about our options and scheduled to come out and measure - they got our estimate to us quickly and we were able to have all of our new flooring installed in less than 48 hours! We were pleased with the price point, the service, and the attention they gave us. They installation crew was efficient, professional and kind. Everything was looked over by several people before it was complete which meant so much to us - just that extra attention to detail. We highly, highly recommend Oser Paint & Flooring - they were an absolute dream team to work with on such a big project!

Sh
Review №66

Todd, Donna and Larry are great to work with. With my paints and choosing my carpet. Thanks.

Jo
Review №67

We had another company not show up for estimate when we were scheduled to meet them so we went in to Oser and they helped us pick out our floor and gave us an estimate the same day. The floors look amazing. We would for sure work with them again and recommend them to everyone we know.10/10 all around.

ja
Review №68

Best experience Ive ever had with a purchase like this. Oser was patient with our numerous questions and willing to go the extra mile for us. The workers who came out were professional and friendly. They moved our furniture and never once commented on our horrible cleaning skills.🤣I would recommend them in a heartbeat for anyone looking to redo their floors.A huge thank you to Todd and his team for making a huge project seem easy.

Su
Review №69

Great communication. Great product. Good workmanship. Didn’t realize what I would need to do to finish up the project! Love Oser Paint!

Me
Review №70

We have had multiple flooring projects completed by Oser. We are very pleased with our laminate wood floors and vinyl wood basement flooring. They are friendly and complete orders quickly.

An
Review №71

Oser’s went above and beyond to help me find the flooring I wanted - and to make sure it was the right quality and grade for my basement. I highly recommend them!!

Ma
Review №72

My husband and I always love to shop locally when we can. We knew when we decided to do our floors that we wanted to work with Oser. They did not disappoint us. We had to change the installation date because of other work that we were having done in our home, and there were very understanding. Our floors are amazing and I would HIGHLY recommend Oser Flooring to everyone I know.

Ve
Review №73

I highly recommend Oser Paint and Flooring! Amazing customer service. Reliable and true to their word. Todd Oser is great to work with. I love the carpet choice and the speed of service was excellent. The staff that laid the carpet was friendly and knowledgeable. I will DEFINITELY be using Oser Flooring again in the near future! 😊

Sa
Review №74

Very professional. Fair price, great people to work with. Love the personal service!

J
Review №75

Todd was extremely helpful at the store; letting us check out samples and taking our time to decide the right flooring. A 2-man team removed old tile and replaced the flooring in our bathroom and laundry rooms in one day. My kind of home improvement!

Da
Review №76

Great family owned business! Great communication, pricing, and very knowledgeable. Also have to compliment the installers who were an absolute pleasure to have in our home. We will definitely do business with Todd and family again! Just one more reason to always shop local!!

Rh
Review №77

The work crew arrived on time and actually finished ahead of time. Very pleased with the results!!!

Gl
Review №78

Oser flooring was great to work with: accommodating to schedule changes, on time, courteous, and professional installation.

St
Review №79

They had the best price, great service, answered all our questions, professional in every aspect and left us very happy with our purchase.

Gr
Review №80

Oser P&F was a perfect partner in my flooring project. I have used them multiple times and the result has always been on time and as quoted. Todd and company are easy to work with and will assist as necessary from selection of product all way through installation and cleanup. Their installer(s) have always been courteous and professional. Thank you for a job well done!

Gl
Review №81

Todd and everyone at the store was super friendly and helpful which carried straight over to the installers. Great experience from beginning to end. We will definitely be back for any future flooring

An
Review №82

Oser just recently installed new carpet at our office. We were extremely please with the pricing and service. Installation crew was also nice to work with, and did a great job cleaning up after the project. They were all very accommodating to working around our schedule as to impact business as little as possible. We would recommend OSER to anyone for commercial or residential work. Todd and his father are wonderful!

Ma
Review №83

Best flooring experience I have had! I highly recommend this family owned and centered company!!!

Re
Review №84

We had a wonderful experience with Oser Flooring after having a drawn out battle with Lowes to try to get carpet in one small room. The staff members were friendly and easy to work with! They handled the small project professionally and completed the job in a very timely manner. We are very pleased with this experience and will continue to use Oser in our future home projects!

An
Review №85

Great family business! Todd was great to work with as was everyone else involved! I am very particular and they dealt with all of my OCD issues very well. Our vinyl plank flooring looks great! Thanks!

Jo
Review №86

Todd and his staff are simply amazing. This is our 2nd time using Oser for carpet laying and I am so happy with our end results. Their prices are reasonable and the quality of the product is right on. I know we will still continue our business with Oser. If you want that one on one help with questions and answers, then Oser is the place for you. They care about you and your needs. Thanks Oser Paint & Flooring!

Ma
Review №87

Their customer service is very much of the “southern hospitality” care. Their response time and turnover time from in-home measurements for the estimate, to the estimated bill, to finalizing the project was perfect! Their schedule was very accommodating to ours. I was really impressed with their prices for the Core-Tec flooring in comparison to two other places locally!!

Mi
Review №88

Can’t say enough! Always a pleasure to work with Oser Flooring, quick and reliable quotes, excellent service and workmanship and of course great products. Always our go to for our flooring needs!

Mi
Review №89

Great people to work with, easy installation process!

Br
Review №90

Oser was great, they are reasonably priced and offered great options and recommendations for our floors. They were also great at communicating throughout the process and when we had any issue or question, they addressed it immediately.

He
Review №91

Easy to pick carpet, schedule installation and great prices for white glove install. Nice free vaccum on top

RE
Review №92

They did some repair work on our carpet & flooring & went above & beyond. Would for sure recommend

Su
Review №93

I have used Osers for many many years and they have always been fair and very reliable. Good guys!!

Je
Review №94

Great folks to deal with and the installer was on time and did a great job.Will definitely will use this company in the future.Thanks

Da
Review №95

Professional installation of a quality product. Well satisfied with the flooring and work that was done.

Su
Review №96

I was very pleased with Oser Paint & Flooring when I had my new carpet installed. The crew of three arrived right on time and were very professional as they went about their work, from moving my furniture around, to removing my old carpet,to installing my new carpet and finally replacing my furniture perfectly in place. I was very impressed with their work the entire time. They were totally professional and the finished product couldnt have pleased me more.

Ke
Review №97

This is why you shop and buy local. From our first visit until the job was completed we were treated like a customer not a number. All our flooring and paint needs will be filled at Osers from now on.

Da
Review №98

Kept me updated as to when service would be completed. Very professional and great people.

Je
Review №99

Love these guys! Highly recommend them

Sa
Review №100

We replaced ALL of the flooring in our house. From picking out everything with Todd to the installers placing in the house, we are so happy with the products and service we received. Thank you again, Oser Paint and Flooring!!

Information
24 Photos
100 Comments
5 Rating
  • Address:1250 Paris Pike, Georgetown, KY 40324, United States
  • Site:https://www.oserpaintandflooring.com/
  • Phone:+1 502-863-4771
Categories
  • Carpet store
  • Flooring store
  • Flooring contractor
  • Paint store
  • Window treatment store
  • Wood and laminate flooring supplier
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations