I absolutely loved my experience working at Don Hewlett Chevrolet!! The customer service here is top tier. We felt welcomed here when we first stepped foot in the door. I was so excited to work with Keith and Brett, they really did a really job and I totally appreciate them. I love my new car so much I will most definitely be back trust me.JOB WELL DONE GUYS !!

I haven’t bought a vehicle from anyone but my Brother in 30 years. Don HEWLETT made the experience like dealing with a friend or family,seriously! From Moses,Roy, Mike. Honest fair and worked very hard to get me in my beautiful red Colorado. I truly love it. Thanks to Mr. HEWLETT for hiring great people. You have a customer for life.

You normally have fabulous customer service in the Oil Change department, However- I am not sure if the team was overwhelmed or lack of staff but it took longer than normal for someone to come out and greet me, then the lady was not as friendly just rushed through, and normally someone comes and recommends service to vehicle, that didnt happen. It was nice that it was only about a 35-40 minute wait- but I wonder if my inspection was done half fast. I am hoping my next experience will be what makes your dealership different, but if service is not improved I will definitely need to look elsewhere. Thank you!

Don Hewlett went above and beyond to exceed my every expectation throughout the entire service process. Jacob Watson did an exceptional job proving how much he valued my trust. There are closer Chevrolet dealers that could have done the work but Don Hewlett is worth the extra time spent when you expect the very best!

Omg Ryan was so amazing. Just when I was about to give up God sent me your way. I didn’t think I was going to be able to get the car of my dreams but he made that happen for me. He was so patient and understanding of my situation and I truly appreciate him for that. Please continue doing what you do because you are great at what you do.

Several things always standout at Don Hewlett Services: 1) Unbelievable promptness. The car went in within 5 minutes of my arrival. 2) The Senior Technician kept me in the loop constantly on nature of work required with good counsel. 3) I had asked for an annual auto inspection and scheduled service. This was an extensive service - and it took 1-1/2 hours to complete. 4) They returned the car to the front door - completely washed. Really the best in the business from my perspective.

Sales consultant Jose Luis Valdez was very helpful and patient throughout the entire process. I have already passed out his cards to all my family and friends. Best customer service Ive received at a dealership.

We have used Don Hewlett Chevrolet twice in the past five years.Once for fender vendor and again recently when the alternator went out on my sweethearts Chevy truck.No complaints here, professional friendly service and they got us in and out very quickly and the truck was fixed in a very timely manner considering, with even a printout of everything that was done including explanations on why it was acting the way it was and not running right.For a dealership this is definitely a place to go if you want a knowledgeable staff that really knows their business, like to get you in and out and has friendly professional service and they seem to genuinely want to help you with answering all of your questions and getting your car worked on and back and working order. Great place!

I had my Silverado in for an air bag recall and alignment. They did a great job with the alignment and a decent job with my air bag recall. I had some electrical tape hanging down under my glove box from the air bag recall service but no big deal. What I was not impressed with was the Multi-Point Inspection. They tried to sell me almost $1,000 in parts and services that I did not need.I am a truck guy myself and had just changed all the fluids recently and knew they were good to go. My service advisor had text me and said they checked and I needed front and rear differential fluid changed along with a transmission flush and both cabin/engine air filters, and a throttle body cleaning. I knew they did not even check these fluids as if they did, it would not have been suggested and my truck is old enough to not even have a cabin air filter! I had also just done my throttle body cleaning last week and am confident its not dirty yet a week later.Overall the techs seem to do decent work but are pushed to sell parts based on mileage, not vehicle condition. Having worked in a few dealerships myself, I know they do this to save time on the line with inspections and make more money. All that taking the short cut did was make me not want to come back and trust them. Probably a good shop otherwise.

Always nice & professional. But, definitely pricey this time for my oil change $20 more. Apparently Don Hewitt went up on his prices. Overall though good. Thank you.

This service is one of my best! It covered all that I had requested and did it in a timely, professional manner. You cant ask for more!NB

At first we bought a used 2018 truck. Off the lot the truck did not smell, however after bringing it home for a day, a smell of cigarette was present in the truck. Being non smokers this was unacceptable as this is going to be the family vehicle. The dealership recognized this and took the vehicle back, and searched for a sufficient replacement for me. They found a brand new Silverado 1500 LT that we loved and ending up taking home. So all in all, the dealership corrected the issue. I highly recommend Don Hewlett. Chase Bass our salesman always kept in contact with me, as we were waiting an extra 2 weeks or so for the new vehicle to arrive.

Shawn Wilson our main sales person was great to deal with. She is super friendly, knowledgeable, and provided a pressure free buying experience. Although we didnt get the price of the car we were hoping for thats not a reflection on her since she tried her best to work with management to help us with price negotiations. The management team I felt was not very flexible on price negotiations, which was a disappointment. Would have given it a 5 star review if we got the car for the price we wanted but such is life.

Just bought a truck here over the weekend. The sales person, Michael Hood, was a pleasure to work with. I feel he was honest and easy to work with. The car buying process is usually a painful experience for me, but Michael made it so much better. Dare I say fun?! I will definitely be going back next time I’m in the market for a vehicle.

Wouldve liked to be able to do more remotely and have the vehicle delivered but they want you to come to the dealership so they can offer you accessories and add-ons to the sale. Other than that it was an easy enough process.

Everyone at Don Hewlett was very friendly and helpful in this car buying experience. When I called into see if the truck was still on the lot, Ronnie Bradford helped me out immensely. And although he wasnt able to help me at the moment, he made sure I was well taken care of when I came in to meet with Phillip Davis. Phil was awesome, personable and great to work with. It was unlike any other car buying experience Ive had. It is especially tough these days finding/buying a vehicle. Phil went out of his way to make sure I was well taken car of and got into the truck that I wanted. He was helping me like he was buying the truck for himself. I will definitely be back for future purchases with Phil, and any one that I can push his way.

We stood out there for a good period of time before someone was willing to come and help they also put a bar up where you cant drive in you can only walk considering it was a hundred degrees outside that wasnt good

Jim took great care in helping us with our 2017 Z06 Corvette. The service department helped explain the tire pressure monitor system and adjusted the camber and alignment to be more comfortable instead of the racing setup it comes with. Got us ready for our long trip to Colorado.This team is fantastic and look forward to the future care of our Corvette.Mark and Cheryl

The staff was amazing they really looked out for me like I was their family I really appreciate all there help and I would recommend them to everyone 🙂

My husband and I have moved further away but, I always come back to Don Hewlett for oil changes because they are the best in service and all of the staff are amazing.

Had a great experience here with Chase! We started talking over the phone since I was out of state at the time and he assured me that I would be able to get the car I was looking for. As soon as the car came in I got the call, the process was very easy and him and Buddy from finance gave me all the time I needed to make sure the numbers were correct. I would buy again from this dealership!

Kaitlynn,She was wonderful and very helpful throughout Our service to Our truck. The downside was the outrageous quote We were given for an AC repair on Our truck. Close to $4,000.00 dollars for a truck that barely cost Us $9,000.00 didnt make sense. BUT again Kaitlynn was great throughout the process! Thank You very much again Kaitlynn for all Your assistance through the service process. Thank You thank You!

We had a great team working with us to get everything done Cesar did fantastic making sure we were taken care of

Had a great experience here with Shawn Wolfe. Staff was very friendly, the sales manager was very nice and upfront about everything we spoke about. Very happy with our Diesel Grand Cherokee! Definitely recommend. Shawn was very nice a thoughtful throughout the duration of our visit. 10/10

The car buying experience was so simple at Don Hewlett Chevrolet. Orlando made the process so easy. He was very professional during the whole thing. He explained everything well and would ask questions if we did not. Working with Orlando in sales and Jeff in finance was a wonderful experience. They are knowledgeable and help you through all of the procedures. The up sells were items that made sense for the vehicle and if we declined they did not pressure us to make purchases. A great experience all the way around. Our next car will definitely come from here.

Second visit with our second auto for brakes and general review of car. Brakes were completed and work like new and at competitive pricing compared to auto shops in the neighborhood. Difference is certified mechanics, GM Parts and a Service Rep Jacob Watson who really knows what he is doing. I will continue to be a loyal customer of Hewlett going into the future because of the great customer service and results of maintenance competently completed.

After a bad experience at a dealer closer to us, i reached out to Don Hewlett Chevrolet. After talking with Ronnie on the phone and confirming they had several of the model I was looking for, which is tough during the shortage we decided to make the hour long trek to Georgetown. Ronnie was off the day we came but he referred us to Abraham. Abraham went above and beyond to get us into what we were looking for. The entire staff was respectful, polite, and helpful. They did not try to squeeze in hidden fees or charges, they did not try to push extended warranties. It was quick and smooth process. We will definitely return for any car buying needs.

Dan and Buddy were the best and made sure we got what we wanted in the budget wanted. Dan was on it when following up with us while waiting for a truck to come in and Buddy worked his magic on the finance piece to help us.After a pretty bad experience at Covert Chevrolet and their price gouging it was nice to come to a dealership that didn’t try to pressure us into a deal and that added additional fees to the deal that were not even discussed until we noticed and questioned.We would definitely buy again from Don Hewlett and tell anyone we know looking for a new vehicle to go there.Thank you for making our purchase a pleasurable experience.

Brenda Howell from the Georgetown Don Hewlett Chevrolet Buick, helped us since we got there! She was very attentive, while I was waiting in the my car she immediately came and assisted me. She was very helpful till we got the an amazing car, and with very good payments. I recommend 100% Brenda Howell when coming to this dealership!

Horrible I waited and waited for nothing being told over and over again that they would get me into the vehicle with no problems. After running my credit 3 to 6 times and destroying what Ive been busting my chops building up they did nothing but cut me off completely like I was a lost cause. Thanks Don Hewlett

Got a good deal on Buick. People were great and very helpful.

I purchased a BRAND new 2020 Silverado (only 7 miles) and have had SEVERAL issues since week one!This dealership had been incredibly disappointing in handling the repairs necessary to ensure a safe vehicle which forced me to go to GM legal to address the issues; after 9 months of: wasting my time, attempting repairs, false narratives and a ton of phone calls they eventually corrected the issue.The worst part is they have good local folks working there in various departments whom are limited in their ability to help but all in all, I cannot recommend nor promote this horrible experience to anyone ..........

Charles was amazing in helping me find my truck. Couldn’t have asked for a better experience or a better vehicle. Thanks for all of the help and knowledge, and getting me in something I love!

Ian helped me and he was very knowledgeable, nice and professional. One of the few places I have been in the past several months that provided excellent customer service. You guys have definitely earned a new customer. I feel that the your staff went above and beyond for me and that is rare...especially in todays climate. Thank you.

They low balled me and my family on a trade in . Our car is valued around 14,000 to 16,000 and they new my pay off was only 9,000 so that’s what they offer us this deal ship is not looking out for anything but a profit please be careful here! The sales manager that was rude and disrespectful and treated us like we didn’t have a brain she just wanted to ack like she knew what she was doing but the real manager was waiting in the background seeing if we would take the bait. I loss all respect for this dealership! Hope no one else fall for the despicable treatment WOW. All we wanted was to be treated fairly if dignity an respect

Very good service! everyone was so sweet and patient with me! ad it was my first time getting my own car they did well to explain the process as we went along and i’m very happy with the car i got!

Had a FABULOUS experience here!! Shawn our sales woman listened to what I was looking for and found it for me within minutes! Less than 24 hours later(they had inspect and clean it) I was driving off the lot in our new Tahoe! From managers,sales to finance it was a seamless transaction and everyone was awesome!! Definatelly will be buying all of our vehicles from here!! Thank you!!

Katlian, was awesome. Very professional and courteous. She gets a 10 out of 10.

Highly recommend coming here. Staff was patient, professional, not pushy, answered all our questions. They stayed late to close the deal for us and when we came back with buyers remorse Noemi, Joe, Roy all worked to make sure we got in the vehicle that was right for us and got us best deal. Will definitely come back.

Jeff Sawisch does a great job of working with you and tries to make everything as easy as possible.

Great service! I Dropped of my Buick and they had all the service done in about an hour. Everyone was professional and had a great experience. I will be back when next service is due.Thank you All,Nate

Kaitlynn and team were outstanding with communication and expectations. I absolutely will recommend to everyone I know to use Hewlett Chevrolet based on my experience with the Service Department alone. Nothing but top tier service. Great job!

Really enjoyed my experience! Not your typical auto dealership ride... Garrett and Jared are awesome!! They really worked hard to help me find the right truck for me. Thank you both!

M Champion was my service advisor and was awesome. He kept me informed, gave me options and helped me decided what needed done now and helped me plan for future services. Thanks for your help!

Shannon Wolf was so easy to work with! I drove over 5 hours to purchase from him and this dealership and the whole process went very smooth! If you are in the market for a new/used vehicle and are looking for someone with compassion and motivation then Shannon is your guy!

The staff were courteous and organized. My appointment went well, but I did need to leave my truck due to the issue being the transmission. The issue was confirmed and the replacement of the transmission fluid was done and appears to have fixed my issue.However, I am concerned the issue is a known problem with the Chevy Colorados (mine being a 2018). I have less than $25k on my truck and did not expect to have any issues, especially with the transmission.I hope GM takes seriously the loyalty of its customers and works to actually resolve the issue instead of hoping the replacement of transmission fluid is going to work...at least for a while.Thank you, Don Hewlett was great.

Will was amazing- He was honest and transparent, and I fully trusted him. I have lived in Austin for 5 years and was previously so frustrated by the quality of other Chevrolet dealerships in the area. I called Don Hewlett and spoke with Will, and he calmly answered my questions and shared all of my options, not just those that would most financially benefit the dealership. I ended up making an appointment to have my car serviced, and my total bill ended up being less than he previously quoted me- This indicated me that he (and the rest of the team) were honest and conservative in their charges. I cannot explain how much these qualities meant to me, because I have not been treated with this sort of basic respect by other dealerships in the area. Thank you so much, Will!

I am a handyman. I bought my now vehicle from Don Hewlett Chevrolet in good faith believing that the extended warranty I purchased from them through General Motors would continue to be in affect and cover what was stated . the first time I had to use the warranty they canceled it, after years of having it they did offer to refund my money or purchase another policy which would exclude all pre-existing conditions. I told them that would not work for me . Its not what I bought it for in good faith I need my truck they did try to fix it.The airbag warning is still on and when you put the brakes on the back up lights come on I had the vehicle safety checked by them and it passed but as I said those two issues were not fixed which would make it not pass the safety test

You guys do a great job! Very clean waiting room with wifi, so you can get some work done. There is a coffee machine and bottled water. They get it done quickly and wash your truck/car and vacuum out the inside.

I had a great experience with John, my sales person. He answered my questions and went out of his way to make sure I got to see and test drive all the vehicles I was interested in. The whole process was painless. Everyone was friendly and not pushy - surprisingly. I had a great overall experience. Great job yall!

From start to finish, Nick at Hewlett Collision kept me informed of the process and answered all my questions. While my vehicle ended up being totaled, I fully trusted Nick and the team at Hewlett Collision to get the job done.Fingers crossed I wont need to come back with another vehicle, but if I do, Id be more than happy to work with Nick again.

The service was excellent, and the rep Srs on my vehicle completed in a timely and professional manner. My service advisor, Will Robert’s, kept me in the loop on diagnostics and repair options from bare minimum to let’s fix it all. Great job all around👍

Awesome team at Don Hewlett Chevrolet! Chase was extremely professional and courteous. Highly recommend this dealership. The team will take care of you from the moment you walk in until you leave! 10 stars!

Will, who is in the Service Dept. has been very helpful, forthcoming and accommodating. I also give Greg high marks for addressing my issue quickly and decisively.

I was greeted promptly upon arrival. The staff was friendly. Within minutes I was on the lot looking at the vehicle I wanted to purchase. The salesman went over the different aspects of the vehicle to include the sticker and what each warranty meant. The test drive went great. As they ran my credit, the salesman went over the entire approval process with me step by step. The finance rep did an excellent job going over the financing paperwork. Overall great experience.

Awesome experience -- ask for Shannon Wolf (he is great)!!Bought a used VW from Don Hewlett with low miles (60k). The price was *below* what would have been a typical price for a used car. My salesperson (Shannon Wolf) was fantastic, knowledgeable, and extremely helpful. He is a laid back but attentive guy that was on our side and used ZERO pressuring sales tactics (his only regret was that he didnt have twenty more of the same car to sell -- due to problems with chip shortage).The car has been really great, and Shannon even followed up AFTER we bought the car to check in.5/5 - would recommend to a friend.

Always a great experience at Don Hewlett! Traded in 2 vehicles for a new and a used vehicle all in the same day. Stephanie worked diligently to answer all our questions and get the deal done. The staff is always a pleasure to work with.

Great experience here with Abraham Vasquez. Staff was very friendly, the sales manager was very nice and upfront about everything. Very happy with the buying experience. Definitely recommend.

I love working with Don Hewlett Chevrolet. They take great care of my 2011 2500 Silverado. Great people to work with and very fair on price. This time it was for a recall on the airbags. They warned me that it could possibly damage the dashboard, but when I got it back, they were able to fix it without damage.

The usual excellent service I have had since I purchased my Impala in 2018. I wanted to add that one of the nice things about your staff is that they can be trusted to advise you on what you need, not what they want to do. It allows me to plan what I need to do in the future, and stay within my budget, yet keep my car running and handling like its brand new.

Phillip Davis was incredible to work with! He was up front and honest, personable, and actually listened! We came in with a specific car in mind for my wife and he took us straight to it and let us (my wife, that is) decide. No pressure to upgrade. We couldnt be happier with the prompt, simple and friendly service we received.

MEGAN MY SERVICE ADVISOR, WAS GREAT TO WORK WITH, STAYED IN TOUCH WITH ME DAILY. AWESOME JOB WILL HIGHLY RECOMMEND DON HEWLETT CHEVY SERVICE DEPARTMENT.

The shuttle was excellent, really enjoyed the drivers pleasant conversation, service was done in a very timely fashion. I tried to get the work done 6-12 months ago at the same dealership and could not get a returned phone call. glad I tried again, they are definitely back on track!

Seems like they don’t want my business. First I went to Services to get something installed into my car. They told me to go to accessories because services doesn’t do what I wanted. Then accessories tells me they don’t know why services said that since they do do what I wanted… then they said they can’t order the part and that it could take months… (I ordered and received it on my own online, got it that same week). They also told me it doesn’t require an ECU reflash. The part’s instructions literally says on the first page ECU flash required at authorized dealer.Then I went back and they couldn’t make an appointment because their “scheduling guy” isn’t there; I had talked to the manager. What kind of manager can’t schedule an appointment? They said they would call back multiple times, never did. I called and they would just transfer my calls in circles until it gets to someone that doesn’t pick up. Voicemail.The manager personally told me I would get called the following day, didn’t. So I called, no answer. Transferred calls? Voicemail. How hard is it to schedule an appointment?I’m going to a different dealer even though they can’t get me in for 2 weeks

My truck was at the dealer for 4 weeks, waiting on a wheel speed sensor, and coolant line. Supposedly the sensor is on back order. I had to go pick up my truck because I have to have it to feed cows. On the way home I decided to call henna, they have the part in stock. So for $114 out of pocket and five minutes of work my truck is fixed. I feel embarrassed to have bought my truck from Don Hewlett, in four weeks they couldn’t get done what I did with a phone call and five minutes.

Shawn over at Don Hewlett was very sweet and kind! She took her time to take us along the car buying experience. Then the finance people were so patient with us and explained everything little thing. They were even able to bet the interest rate that we came in there with!

Came in for an oil change. I was greeted with a very friendly person. Told where to go wait and asked if I wanted my car washed and vacuumed. I said yes to the vacuuming and almost exactly an hour later my car was ready and vacuumed! For my first experience at this dealership, Id say it was a very impressive experience.

My main point of contact was Jacob Watson. Since day one, Jacob was extremely helpful, knowledgeable, and absolutely went above and beyond anything I have ever experienced in a dealership. Most past experiences I have had in dealership service have been the typical out for the sale and upcharge of everything. Not this experience,We will definitely be taking our vehicles to Don Hewlett for service from now on. Thank you for breaking the mold and stereotype. You did good.

Excellent service! I live in Los Angeles but only Don Hewlett Chevrolet had the exact 2021 Silverado I was looking for. I had the pleasure of talking to Chase. He made the entire transaction a breeze from start to finish. We spoke on the phone and texted frequently. He was very quick to respond to all my annoying questions. So I flew into Austin to get my new truck. Chase stayed in contact with me the entire trip there. I also enjoyed the great service from Buddy in finance. He was great to talk to with no pressure. He adjusted for my state taxes and state registration. I highly recommend calling Chase for your next vehicle at Don Hewlett Chevrolet.

Always a pleasure, Having my assigned Representative, Alicia, is quite relaxing, She knows my situations personally in the manner that a stranger would not. I very much appreciate this in the Hewlett Family. I will be Purchasing a New Truck in approximately 2-3 years , and will definitely come to Hewlett for this. Keep up the good Work Guys. The guys that service my truck are unseen, but not forgotten, I have much respect for the few individuals that are allowed to get under the hood of MY TRUCK!

Stopped in to Service Department and Parts Department to purchase a License Plate Bracket for new Tahoe and was able to buy it (in stock) and the Service Department even installed it for me without an appointment while I waited! Bravo to the Service Department! Very nice customer waiting area with Coffee Station (free) and free bottled water! I will bring my Tahoe back here for all Service going forward! Well done!

Ian Carpenter the XPRESS SERVICE ADVISOR did and outstanding job. I went in for an oil change. There was a concern for a Chance Automatic Transmission Fluid that he took care of for me. He also said that in the tires were good but maybe in the near future I may need some as I had 48,000 + miles on the vehicle. I asked about what the charge would and he gave a printout and also advised me that before I get the tires to let them know so they would be sure to have them in stock. Since I had been receiving many prank calls about my warranty , He told me when mine would be due and how to go about getting an extended warranty. Mr. Ian Carpenter as very professional and is a credit to the Don Hewlett Family.

I brought in for an oil change. Service was okay but for the price i was hoping for a better quality of inspection with more information. Ill just change it myself next time.

Diego Garcia was awesome, I have been looking to get out of my Chevy Colorado and get into a Trailblazer and he was able to do that for me. He was diligent and I appreciate everything he did for me.

Go see Shawn Wilson. She’s great! She will go above and beyond to help you find a vehicle in your budget!

Best value for Oil Changes around. Better service, better pricing and better waiting area. Hands down.

Took care of the oil change just fineStill having issues with the brakesThe last time they messed with them they just put pads on the front. They didn’t turn the rotorsDidn’t mess with the back at allBut I was informed that I still have a couple of thousand miles left on the warrantyReally It’s an existing problem that should be covered until the issue is resolvedIf I have to pay for it after warranty I’ll take it somewhere else since you were not able to fix it before

Called to get pricing, availability and compatibility information on parts for my 2016 Suburban and the parts guy (Fernando) refused to give me a part number. Really a poor practice that has nothing to do with providing convenience or customer service to the consumer. I can plug my VIN into multiple GM Dealer websites and they’ll give me the information or I can call another dealer like I did and they’ll give it to me or I suppose I could come to your parts desk in person and get it from you when you bring the part out 🤷🏽‍♂️. Just means I’m doing my business down the street with the other dealership.

After finding that a used car had already been sold, our salesman found a new vehicle available with many of the features we were looking at for just a few thousands more. We good the new car and the sale went through smoothly. John showed us many of the new features in an orientation and were happy with our new ride and with the service.

I would like to start this review by saying this is the third brand new vehicle I have purchased from this dealership. I dropped 5k in warranties and 5k on a level kit off-road tires tint and the decked system that holds your tools in the bed of your truck. The decked system was installed wrong and was missing parts it leaked (badly) and ruined 4000$ in tools. The rest of this review will be in the photos I was emailing back and forth with with Mike from the dealership until he decided to stop responding to me. This dealership used to be awesome however it’s run poorly now and that’s coming from a business owner.

Best car sales experience I have ever had. Shawn Vieira is a great salesman - no pressure, personable, and happy to help. Process was straight forward and transparent unlike the other half dozen or so dealerships I have dealt with in the past few years. Bought my new CPO 2018 Silverado from him and will definitely be coming back in the future. Thanks Shawn #4 from Shawn #5!

Charles W. was fantastic to work with. He was knowledgeable, professional, and went above and beyond to help get me into the perfect car for my family.

Ordered my new Corvette. Easy experience. Salesperson kept me posted regarding the build status. Car arrived in a timely manner. Finance was easy and efficient. I could have not asked for a better experience.

John Gonzales, at Don Hewlett, previously sold my son his truck. It was such a smooth and easy experience we immediately thought of him when I decided to buy a new SUV for myself. We shopped the inventory on line then coordinated with John to see the Equinox I was interested in the next day.When we arrived John was pulling around from the car wash with the car. It was great! He gave me a quick walk through of the touch screen and we were off on a test drive. Only one was needed, I wanted this car. While John worked the paperwork Chris, from accessories, dropped by to brief me on future options. We drove the car home that night and returned the next day to finalize the paperwork. Brett in finance was awesome and super friendly but best of all he got me a better interest rate than my bank of 30 years!Overall this was an incredible experience and I’d strongly recommend anyone interested in a new or used purchase to visit John and the whole team at Don Hewlett. Steven Lamb

Shaun Wolfe was an incredible salesman. He was very personable and honest. He broke the numbers down line by line in front of me with no hidden fees/costs. Would 100% do business with him again.

Elias Pasos was a really nice guy. he seemed to care about more than just selling us a truck. He took a lot of time with us to make sure we were comfortable with the whole package. He really listened to what we were saying, and got us exactly what we were looking for. We have bought our share of cars in the past and you dont always find a great person helping you with the sale. My wife loves her new truck and we will go back to Don Hewlett for our next vehicle also. hopefully Elias is still there next time

I had two recalls on my 2015 silverado and they where able to take care of them same day I dropped the truck off. Overall pleasant experience for dealing with a dealer service department...

Service advisor was quite attentive to our service needs. She let us know up front what the service would cost and how long the service would take to complete. My car was ready, as promised, and came back cleaner than I left it. I would definitely recommend Don Hewlett Chevrolet Buick and will definitely return.

Amazing dealership. Beautiful location and a very experienced team of professionals waiting to help you when you arrive. Ask for Karla Castellanos as she will go above and beyond to help get you into your dream vehicle. Thank you Don Hewlett Chevrolet!

Great experience with the purchase of our 11th car from Don Hewlett Chevy. Out of the 11, we have worked with Shannon Wolfe for 6 of them. He puts you at ease, just like having your best friend with you! My daughter loved her Blue Sonic Parker. Then Shannon introduced her to her new Gray Trailblazer Tony Super happy! Highly recommend Shannon for your next car purchase!! He is our Go To Guy!

Chris Short at Don Hewlett Chevrolet went above and beyond in assisting me in purchasing a new truck. Needless to say I had to order it and the whole process was great. He verified they had the allocation available, kept up with production and shipping status, and was always very responsive to my inquiries. He assisted throughout the whole process from adding accessories after the truck arrived and all the way through the deal. I am 100% satisfied with the whole process and actually got my new truck in less than 6 weeks!

Megan S. was amazing! She went above and beyond to fix a mistake that a Service Rep made year and a half ago. She was quick to order the necessary tire and got it installed just as quickly. This was the most pleasant experience that I have had in a dealership.

Service rep, Jim was friendly and thorough. He kept us informed on the progress and got us our car back when he said it would be ready. We were also pleased with the cost. Great experience, thanks Jim.

Thank you so much John Gonzalez. We are so very happy with our new 2020 Chevy Traverse. The experience was a bit long. But so worth it.

My service Advisor Paul Conrad was great. He set realistic expectations and kept me informed.It was a great feeling to have my vehicle back all cleaned up and performing better.

Phillip Davis was once AGAIN great in helping us with our purchase of a new truck. We have purchased several vehicles from him and he is the reason we continue to go back to Don Hewlett. Its always nice to know there is NO pressure, just concern with what is best for us. Thanks, Phillip

After being a loyal D.H customer for the last 3.5 yrs we will not be returning after our last experience with Alicia in service. Horrible customer service and she never called us to let us know what was going on the 4 days our vehicle was there. I know service depts are crazy busy right now but literally the worst customer service and not satisfied with the repair out come.

Service advisor was polite and engaged, informing me on the timeline.Spend $500 on services/parts, will see if they are top quality. But from past they always do a great job and honest. They also did a great job of washing and clean up. Will come back again for sure.

Thanks for all your help. I wasnt sure what was wrong with my car but Adam listened to my description, made initial assessments and service recommendations, and ultimately properly diagnosed what needed to be repaired and coordinated it all. I also needed lots of overdue maintenance on the car and they handled that too! There was a chance Id have to leave my car for two days but the team got it done in one day! I really appreciated the speed and quality of the work. And bonus... the covid precautions are still in place, which I also appreciate. Thanks for caring about me and my safety while fixing my car!

Need I say More,, Nope!!! V6 Blazer in DeadPool Red!!! Dealer model so all the bells and some whistles. Got an excellent price on my trade in. Shawn #4 is as honest of a salesmanship as I have ever met and I have met A LOT. Will definitely come back and already told my friends to come here. Way better then the Chevy Dealer in Philadelphia for sure.