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Factory Mattress
1015 W University Ave, Georgetown, TX 78628, United States
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Factory Mattress
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St
Review №1

I went to Factory Mattress because of all the positive reviews online. I was not disappointed. I was the only customer when I entered. Lyndsey was the only one on duty, and she was very helpful. More customers came in while I was there and she juggled them all without upsetting or offending anyone, spending plenty of time helping me. After determining which mattresses were right for me (there were 4 with varied prices) I tried each one as many times as I felt necessary to make a decision. She even had good things to say about the least expensive one. I selected another one, but there was no pressure at all. Delivery was right on time and handled professionally. Highly recommended.

Ta
Review №2

Id like to start by saying thank you to Daniel for helping to make my purchase one of the best! I suffer from back issues & lately havent been able to sleep well due to multiple factors, one being my mattress. Ive done some digging online, but still wasnt quite sure what I actually needed & was hesitant to just make an online purchase. When I finally had the opportunity to check out an actual mattress store, Factory Mattress wasnt my first stop, but it should have been. From the expert care, wealth of knowledge, & compassion for understanding my specific needs as an individual and not from a sales only perspective, compared to other larger retail chains, I felt extremely confident I was makin the right decision. I didnt immediately make a purchase only for the fact I had to figure out furniture rearrangements first. Daniel & Lindsey were so friendly even remembering us the second time around, they made my dad & I feel at home. Daniel helped me figure out MY support level that I needed in a mattress & since it happened to be during their Labor Day Sales event I was even able to splurge on an adjustable base that is sure to be extra beneficial for my back issues. No question was too big or small & again Daniel was very patient explaining the process from beginning purchase to the end delivery. He even helped facilitate the delivers in moving my previous bed frame & mattress to another bedroom in order to fit my new on. I cant stress how grateful I am that we walked into their store. I highly recommend for any of your mattress needs that you make Factory Mattress your first & only stop!

La
Review №3

We have bought mattresses from Factory Mattress in the past-always a nice experience with no pressure.We were greeted as we entered the showroom. Our salesperson, Lyndsey, listened to our specific sleep needs, conducted a sleep fit analysis and spent well over an hour with us as she guided us though the process of selecting a mattress that was right for me and my husband.Lyndsey was knowledgeable, answered our questions and made note of our reactions to each bed that we tried out. She took the time to make sure we were confident in the bed that we selected.

Te
Review №4

Cannot say enough good things about Lyndsey!My girlfriend and I were walking by just to get an idea of what our mattress might be. I was dreading the encounter with the typical overwhelming sales person (I used to be one), but Lyndsey couldnt be further from that. She welcomed us in and simply asked what we wanted in a mattress (we had no idea). We were guided to test out a few options as she pointed out features and benefits of each. She was extremely knowledgeable about her products and had gained my trust. After we had decided on the mattress, there was still no pushy need to sell from her. She wrote our selection on a brochure with her info included.Lyndsey was pleasant, knowledgeable, and downright hilarious. She was the reason I called back into the store to place our order. Ask for her and you will not be disappointed.

We
Review №5

We recently moved to the area and my mom had purchased a mattress at factory mattress. After about three weeks it turned out she wasn’t comfortable on the mattress so we had to return it. Daniel was the associate that we dealt with he was absolutely fabulous. We were able to get mom another mattress with no hassles whatsoever. He was a pleasure to deal with as well as the company in general.I would highly recommend factory mattress and if you have the opportunity make sure Daniel is the one that helps you.

An
Review №6

Went in today with out having a clue on what we were looking for. Lindsey came to the rescue. She was so sweet and comforting. She made it super easy to make a decision. Lindsey explained everything, the application process was easy as well. Super pleased with her customer service.

J
Review №7

Hadnt bought mattress over 10 years. Saw reviews so I went in. Lyndsay reminded me of a car salesman. Delivery of mattress and adjustable frame, on time and quick. Derrick was nice, answered questions etc. BUT Didnt realize why you cant flip mattress cause IT IS NOT double sided. Didnt realize that. OK. Other thing if dont buy mattress protector and mattress stained warranty not valid. Stains etc have nothing to do with quality. That shouldve been 1st red flag, having you buy extras. Not forthcoming. I feel duped. MY fault. More research next time.

Pa
Review №8

Went shopping and met Lyndsey, what a great experience. Throughout the entire visit Lyndsey took her time to help, answer questions, walked through the multiple options, made a fantastic deal; and based on her, we didn’t need to look any further. Bought our New Split Cali-King on the spot. Thank you Lyndsey, have a wonderful holiday weekend

Cl
Review №9

This was my first time in a Factory Mattress store but had been heading about it for years on the radio. I walked in needing a mattress for my truck, and when I told Lyndsey what it was for she immediately knew what size I needed. She asked me a few questions about firmness and sleeping positions, and within about 10 minutes I had found the mattress I needed. She also helped me choose a pillow which I needed in a bad way. I cant say enough about Lyndseys knowledge and her really infectious personality. They now have a customer for life, Im very pleased with my purchases.

Ca
Review №10

Lindsay was so good to work with, friendly professional and very competent. I never had such a good experience buying a mattress. She is a gem. I bought my mattress at the Wolf Ranch store in Georgetown Texas. Thank you

Ma
Review №11

Phenomenal experience - one of the most helpful customer service interactions Ive ever had. Personalized sleep/mattress test explained and then offered the best matching products. Given discounts on pricing and never felt I was being pressured to make a decision. Would absolutely recommend. (I rarely write reviews - only doing so because they were so awesome.)

Ce
Review №12

Lyndsey at the Georgetown location was so wonderful to work with. We initially went in for a mattress for our spare bedroom but ended up buying a new mattress for us as well. Lyndsey was so patient with us as we looked at several mattresses. She was very knowledgeable and after talking to her and getting assessed by rightfit, we realized we were looking for the wrong mattress style for us. We will definitely recommend Factory Mattress to all our family and friends. Thank you Lyndsey for your help and knowledge!

Pe
Review №13

Went in looking for a bed for my guest room. Lyndsey is the best! No hassle or hard sale, just helping me find a great bed at a great price with quick delivery. Would definitely recommend.

Ka
Review №14

My experience was more than I expected. Daniel was so great - he took his time determining what was going to work for me based on my needs and was thorough in explaining the differences in 2 that I was debating between. Not once did I feel pressured to buy, but I felt incredibly well-informed! I left with a great mattress and a great experience! I’d definitely recommend visiting Daniel at the Wolf Ranch location!

Ri
Review №15

My fiancee and I had been mattress shopping all day we went to sleep number, mattress firm, and factory mattress. Out of the three Factory Mattress was by far the best. Lindsey was so helpful as well as funny and not at all pushy and at the end of the day we bought a mattress that suited both of our needs and was inside out price range. Thank you Lindsey for all the help 5 star is definitely deserved

Ry
Review №16

Went in looking for a guest bedroom set. The transition was quick and simple. We got a really comfortable mattress for a very reasonable price.

Ja
Review №17

Great experience. Lindsey was helpful, knowledgeable and not pushy. Great price and next day delivery. Will definitely shop at this Factory Mattress for our future needs.

An
Review №18

I literally put off buying a mattress for two years, I just did not want to deal with another mattress salesperson selling something I ended up not being happy with. My sister recommended Daniel at Factory Mattress as she found him to be knowledgeable and was extremely happy with her purchase. I was intrigued because it is just not common to get a mattress salesperson recommendation. Our buying experience with Daniel was fantastic and now I know where to go from now on. He is very knowledgeable and truly wants to help you get the right product for you in the best price range. He knows his mattresses! I also really enjoyed working with someone that truly enjoys his work and the company he works for. With all the mattress stores in Georgetown, it’s hard to know where to go. I can’t recommend Daniel and Factory Mattress highly enough!

Ro
Review №19

Lyndsey at Factory Mattress was able to get a new mattress delivered to me in 24 hours from the time I contacted her. Now thats amazing service! Also, she was very knowledgeable and efficient in helping me choose the product which met my needs.I highly recommend Lyndsey to anyone shopping for a mattress.

Mi
Review №20

Daniel was very knowledgeable and not pushy, he explained the difference in a 2 and a 3 firmness mattress. Factory Mattress was the first place we stopped at a friends recommendation and we came back the next day to buy. Daniel made us a good deal so bought 2 mattresses from him!

Ph
Review №21

Lindsey is a delightful person, very helpful and knowledgeablel. It was apparent she wanted to be sure I had all the information I needed to make the correct decision about which mattress would be best for me. You are fortunate to have her on your staff of sleep consultants!

Ja
Review №22

We had a great experience with Daniel at your Georgetown store.He was personable, knowledgeable and helped us make the best decision for us.He did not rush us. That is a big factor when choosing a mattress.He walked us through the fit right bed experience which prints out its recommendations.We went home, thought it over, went back 2 days later when we knew Daniel would be there.Paper work was easy and delivery followed the next day.Your set up/delivery guys were on time and took great care.I would give experience a full 10.Mist importantly we do love the new mattress and my husband and I chose new pillows to go with and really feel an overall improvement on waking.

Da
Review №23

Sales person , Lindsey, was very helpful but not pushy in helping us determine the type and style of the mattress we purchased. She answered all of our questions with a smile and chuckle.

Ca
Review №24

I didnt really know what I was looking for in terms of a mattress. Daniel, from the Georgetown, TX. store, helped me narrow it down but I left and looked at several other stores. I came back to Factory Mattress. They had good prices and Daniel was extremely helpful but not pushy. That was what convinced me to buy from Factory Mattress in Georgetown.

Di
Review №25

I am a repeat customer at this location. All sales reps are helpful and great at getting you exactly what you need. Even when you are in a rush and they are 2 minutes till close they will help you and not rush you. I enjoyed my experience and the quality of mattresses cant be beat.

Do
Review №26

I was dreading coming in and John was fabulous. He listened and helped me picked out a mattress without over selling. It is so nice to buy a mattress from someone I can trust. I also, love the feel and the quality

Ro
Review №27

Wonderful service, not pushy at all, just amazing people. We went in not even sure about buying a mattress but they were super kind and helpful we ended up with a better deal than we thought we could get.

Iv
Review №28

I had wandered into Mattress Factory after a Best Buy run needing to price a foam Queen for a guest room. I have to say Lindsey was a Great saleswoman!! She listened to my needs and immediately directed me back to the options that worked in my budget. I tried out multiple beds and she was patient with my dithering about. She was friendly and professional. She seemed knowledgeable and put my mind at ease about the policies and great service they provide. We had a great time picking out a mattress to work on my Murphy Guest bedroom bed. Took me a couple of visits but I was thrilled with the results!

Jo
Review №29

Had a good buying experience with Factory Mattress. Price was competitive Plus FREE delivery. Most of the other mattress stores charge about $100 for delivery and removal of old mattresses. Plus as a bonus their website had a 10% coupon that I used to pay for the box springs. Would shop their again and recommend you talk to them. Also, they are a local company.

Ch
Review №30

Great service and good prices. This is a local business and they are better than the national chains. They provide really good customer service. John helped me out alot on my purchase.

De
Review №31

We stopped in at the store in Round Rock, Tx. Marc was a great help. He made us very comfortable, and was also knowledgeable on his products. He found the mattress that was the best fit for our needs, but didn’t have it in stock. He found it at a location not too far away, and had them hold it until we got there. We walked in to the other location where we were met with the same great service. I would like to commend staff at both locations for fantastic service.

ly
Review №32

Lindsay is very friendly knowledgeable helpful lady with selecting a new Mattress.

Ka
Review №33

We had a nice visit with Daniel Weiss, store manager. He gave us the information we needed to decide which mattress would fit our needs. Very helpful and knowledgeable. Made us feel like he had all of the time in the world to assist us, even though I think we kept him after the store should have closed. We trust and value this company, thanks to Daniel and the quality of the product.

de
Review №34

Went to look for a new mattress. Did not expect to get an education in mattress and sleep theory. Daniel had us take a sleep test on a test mattress. From that we were able to focus our attention on the best mattress for us. It worked. My wife and I are very happy with our new mattress. Thanks to Daniel and Factory Mattress.

Gr
Review №35

Lindsey was absolutely perfect. She made everything so easy - highly recommend.

To
Review №36

I shopped multiple places to buy an adjustable frame and mattress. I settled on Factory Mattress and their customer service was exceptional. Daniel was very informative, always giving me options but no pressure. I went back several times as I couldn’t decide which mattress. They went above and beyond working with my timeline and a special order mattress.

La
Review №37

My husband and I were going to visit a few mattress stores today, in search of a guest room queen bed... fortunately for us, we made Factory Mattress our first and last stop. Daniel assisted us in finding the appropriate mattress, with great information and helpful incentives. I was ready to check out the next store, when he informed us that the store is and always has been family owned, and each mattress made here in Texas! That sealed the deal for us, and our new items will be delivered in just a couple days!

JM
Review №38

As always this LOCALLY OWNED store gets it right. They will get you the right bed for you. I never knew that I could have been sleeping in the wrong type of bed. Plus the wrong pillow. I love my Zero G.

Ke
Review №39

Factory mattress is awesome and so is Lindsey! I got a good mattress at a great price. I most likely will be back for the next mattress.

Li
Review №40

We stopped in at the Georgetown (Wolf Ranch) location. We were looking for a new mattress and adjustable bed frame. Lyndsey was very helpful in helping us determine the right mattress for us and adjustable bed frame. We appreciate her taking the time to find the right fit for us.

la
Review №41

The sales people were terrific, and I think I am going to like the mattress. I dont usually give 5 stars for anyone so go see these folks if you are in need of a mattress!!

Re
Review №42

My husband and I just woke up from what was probably the best nights sleep weve had in a very long time, all thanks to Manny. The service he provided was outstanding. Manny evaluated our different needs, and made suggestions on the best mattresses that we would both feel comfortable with. Manny took the time to explain the benefits of each mattress and was never pushy about a particular brand or price range. He was very knowledgable about the products and patient with our questions. We received our mattress the very next day. Overall, we had a great experience!

Jo
Review №43

Great customer service. I appreciate the mattress fit computer program. It was easy to select an appropriate mattress based on that evaluation.

Do
Review №44

I worked with Lyndsey today and she was so knowledgeable and a pleasure to work with. She answered all my questions.Previous we had a queen size Temperpedic mattress that we bought here a few years ago and loved but recently purchased a king and needed another Temperpedic mattress.I wanted to make sure I had the right mattress firmness. We went through all the options and came up with the best one.Thanks for all your patience with me and we are so excited to try the new LuxBreeze

Fe
Review №45

Best experience I’ve had buying a mattress...Daniel is very friendly and on top of his game. Will definitely return in the future!

Bi
Review №46

Daniel was very knowledgeable, and showed us a variety of choices. He did not try to upsell us that we appreciate. He was professional, personable. We highly recommend Daniel and Factory Mattress.

wa
Review №47

Fantastic time there and Lyndsey was a fantastic sales person. She made everything incredibly easy and fun!

Sh
Review №48

Very knowledge, friendly, helpful and fun. Wouldnt shop for a mattress any where else!They were patient too!

Mi
Review №49

This was one of the easiest and smoothest experiences we have had purchasing something for delivery. The person who helped us helped us find the perfect mattress and everything he said would happen with the delivery did. The delivery guys kept us informed and we knew exactly when the mattress would arrive. Overall, I would recommend Factory Mattress .

Do
Review №50

Had a great experience at the Georgetown, TX store. Our sales Rep, Manny took the time to fit us with the perfect mattress. The buying experience, price and delivery were the very best. Great Job. Many thanksDoug Wonder/Audrey GordonGeorgetown, TX 78633

Sh
Review №51

I had a great experience at Factory Mattress in Georgetown, TX. Lyndsey was wonderful and really helped me a great deal. Shes so friendly and makes you feel so comfortable. Factory Mattress has great prices and I highly recommend shopping with them.

Mi
Review №52

Excellent product selection, excellent and knowledgeable customer service. Worked with me over several visits to find the right mattress and then the right pillows. Ive not experienced a more helpful yet unintrusive sales experience in recent memory. Cannot recommend too highly.

wi
Review №53

I have purchased many mattresses over the years and my experience here was the best. Manny is a knowledgeable, understanding sales person who made us feel at ease and when the first mattress we received had a defect he went out of his way to make it better than before. I would direct anyone in the market for a mattress to stop here first and last.

Li
Review №54

I just bought my mattress & box springs at Factory Mattress. The sale consultant, Manny Palermo, made shopping for a mattress an easy, no stress experience. He asked questions to determine what I was looking for/needed in a mattress and narrowed the selections to make a choice easier. He also answered questions. He was knowledgeable, friendly and respectful. He was a little rest example of excellent customer service.

Pa
Review №55

We were well served by Daniel today at Factory Mattress at Wolf Ranch. Answered ALL our questions, fully explained options, and sold us an adjustable base. Very professional, pleasant and helpful.

Ke
Review №56

We have purchased two mattresses from this store within the past month. Our experience during the first purchase was so positive that we returned to buy our second mattress. We felt that both Manny (first visit) and Daniel (second visit) were more interested in customer satisfaction than they were in the amount of money we spent, and thats a good feeling.

Ma
Review №57

Came in an hour to them closing for the day, and the gentleman helped me quickly narrow down my selection to the best one at the right price for what I needed. He was very knowedgable and even helped me load it into my car!Great prices and great staff made this the right choice for my new mattress!

Me
Review №58

Our Experience with Lindsey was fun, exciting and joyful throughout the whole process. I highly recommend anyone and everyone to go to see Lindsey

Ma
Review №59

The first time I went to Mattress Factory, Manny helped me find the perfect Queen size mattress I wanted to buy for my daughter. I needed a Full sized mattress for my own guest room. Since all had gone so smoothly with the one I’d gotten for my daughters apt., I called Manny again. For the second time, everything went smoothly. Now a couple of weeks later, I decided to try for a third, this time King sized, mattress for myself. Again, Manny came through with flying colors. I highly recommend this young man. Courteous, helpful, cheerful, knows his stock. A thorough professional!! Don’t bother with other companies. I had a nightmare experience trying to have a Sleep Number bed. Manny made my experience a pleasant & happy one. If you’re shopping for a new mattress for yourself, don’t waste your time with anyone else. Call Manny at the Mattress Factory, Wolf Ranch location in Georgetown, Texas. You won’t be sorry. Five stars!! If I could I’d give him 10!

Do
Review №60

I had never been in any of your locations and just needed a simple low end Twin. While very busy, Lindsey spent quality time with me an was organized, friendly, knowledgeable and professional!

Ja
Review №61

Perfect buying experience same day for a little mergency replacement for gramma. Super helpful staff and had what we needed at a 4th of the price of the store three doors down.

La
Review №62

We were not sure on what mattress we needed and Daniel helped us threw all the different options because they have so many different mattress that can help so many different people ,Im sleeping so much better now, thank you Daniel

Ke
Review №63

Knowledgeable and helpful. A pleasure doing business with. Worked to find the best mattress for us.

Ne
Review №64

Our experience with Factory Mattress in Georgetown was awesome! Loved the technology that helped us narrow down a bed! Our salesman was very knowledgeable and efficient! Love that this company is local, not big box! Delivery was on time and respectful! Totally recommend!

ha
Review №65

The guy was very nice and friendly and the service was excellent they were very friendly he was funny.

Ma
Review №66

Manager was very nice and helpful. The bed we selected was in stock, so it made for an efficient and easy experience.

De
Review №67

Hands down! Best place to shop for the mattress youve always searched for. My salesperson, Manny was knowledgeable, respectful, and so patient with me. I wanted the bed of my dreams, to sleep on a cloud! He managed to meet the need!! So much, I called him today and ordered one for a guest room.

De
Review №68

Manny is the sales person who assisted me in the purchase of my new mattress. I told him my budget and he did everything he could to get me into a new mattress that was both financially doable and something that would be comfortable and long-lasting. He was very knowledgeable and knew his products. He set up delivery and that went without a hitch they were professional and on time. They took all precautions necessary to protect the customer. If youre in the market for a new mattress go to Factory Mattress in Georgetown and ask for Manny youll be happy you did I sure was!

Ch
Review №69

ABSOLUTELY WONDERFUL PROCESS! We were helped by Daniel Weiss and he was so VERY helpful in our purchase process. From the time we walked into the store, until we left... we were glad that we walked in to this store! We were able to use the RIGHTfit Mattress Technology to find the mattress for us! Very please with our purchase and if you are looking for a mattress, see Daniel and let me assist you without pressure!

Ch
Review №70

An absolutely fantastic experience (once again) buying from Factory Mattress. Daniel took great care of us, and REALLY knows his stuff. He asks various questions so he can understand your needs and then can tell you the different type of mattresses that will meet those needs. On top of all of that, we made our purchase at 6:30pm on a Thursday night and everything was delivered by 12:30pm the NEXT day (Friday). I appreciate the time and knowledge from Daniel. I was so impressed with the bed and adjustable base we bought on Thursday, I ended up buying a second adjustable frame for another bed we have on Saturday. And guess what? It will be here on Sunday! You could go to other mattress stores with pushy sales people who want to sell you whatever sale/brand they are pushing that week, or you could go to Factory Mattress and work with a sales team that actually knows what they are talking about and wants you to buy what actually meets your needs.

Na
Review №71

We just had a great mattress buying experience with Manny at Factory Mattress in Georgetown. He spent a lot of time with us and helped us select the best mattress for us. We just went in to “look” but decided we couldn’t do any better elsewhere and bought one. It is so comfortable! Lots of choices, but we liked Serta iComfort! Delivery was next day and excellent setup service. They called to follow up that all went well. It did! We would recommend this store!

Ke
Review №72

Daniel and Manny were very professional and explained the product line and options in a way that helped us to pick the best mattress for us. We really like our purchase.

Bo
Review №73

Excellent assistance helping us select a mattress that is just right for my wife and me. Lindsay was a joy to work with.

ca
Review №74

I took my 82-year-old mother in for a new mattress and Daniel was extremely helpful and setting her up with the perfect mattress !

Jo
Review №75

Manny was great!! We walked in at an unexpected busy time while he was by himself yet we still received a very high level of attentiveness. We never felt rushed or pressured into buying a mattress. He let us shop on our own and was there if we had questions. He is definitely a great asset to the company.

Ko
Review №76

Bought a mattress and two pillows from Daniel. As soon as I walked in the door Daniel was welcoming and attentive. The salesperson had a depth of knowledge not only in mattress but how they impact your sleep. Highly recommend!

Ra
Review №77

My husband and I went mattress shopping for the first time together and Lyndsey made it a breeze. She was super helpful and even made the process enjoyable!!

Ca
Review №78

The sales rep that worked with us was a perfect 10.He was knowledgeable, patient and professional.We love our new mattress and accessories!We feel very comfortable referring to the Wolf Ranch location!

Ma
Review №79

I bought a matress a year and a half ago. It started to sag in the middle and was very uncomfortable to sleep on. Mannie at the Georgetown store helped me do a warranty claim on that mattress and exchanged it for another one. He was very helpful and I really appreciated how easy they made the exchange. Thank you Mannie and Bonnie.

Da
Review №80

I am the dumbest person alive but still managed to purchase the perfect mattress thanks to Lyndsey!!! All hail Lyndsey!!!!

te
Review №81

Its very comfortable to sleep on. I like how the mattress feel by laying on it.

Ty
Review №82

Great customer service!

Ma
Review №83

Very friendly and knowledgeable staff.

Ca
Review №84

Bill was extremely pleasant to work with and very upfront and honest about pricing and fees. The transaction was speedy and this was one of the best delivery services I have ever experienced. They even wrapped my old mattress and took to garage. I will be definitely be coming back for all of my mattress needs! JOB WELL DONE!!!Update 4/27/2020 I had to take advantage of the Comfort Exchange due to the mattress being too soft. Manny was super helpful and conscientious during this Covid 19 crisis. I came in and within 24 hours had the new mattress in my home. The delivery guys are always great and on time. They came with mask, gloves and booties. The communication with this company has got to be some of the best I have experienced. Ill never shop anywhere else for a mattress!

Br
Review №85

We highly recommend Factory Mattress in Georgetown! The customer service was outstanding. Bill and Ray were great to work with and made the experience easy. Fair prices, absolutely no pressure and free delivery next day! Mario and the other delivery person were fantastic too! We knew by email, text and phone call exactly when it would be delivered.

Br
Review №86

The staff was extremely friendly, knowledgeable, and helped guide us through our mattress selection. Felt comfortable with all the precautions they are taking and feel extremely comfortable with our purchase decision.

St
Review №87

Great service! I was greeted right away and the salesperson explained products I was interested in great detail. The service was professional, friendly and extremely knowledgeable. Thank you Daniel for a great experience!

Mi
Review №88

Manny and Daniel are phenomenal. Working with them has been so refreshing. Theyve made the process of getting a new mattress so easy. 100% recommend this location with these guys.

Ri
Review №89

We placed an order with Lindsey and she was so helpful. We will definitely recommend Lindsey on advices for mattresses.

Ja
Review №90

Fantastic service from start to finish. The only local mattress store I will buy from. Love my new mattress and delivery was perfect. Daniel is fantastic, don’t hesitate to give them a look.

C
Review №91

Daniel was very friendly and helpful

Bo
Review №92

Manny was the best! Hes incredibly knowledgeable and helped us for multiple days. Thanks for everything, Manny!

Br
Review №93

Fantastic service helping us get a part for our bed that went missing in a move even though it was no longer available and an older model --- totally satisfied with the service from the Georgetown and Lakeway teams !!

Ri
Review №94

My sales person Manny was very helpful in explaining my options giving what I was looking for. Thanks Manny. I purchased a Tempurpedic firm queen mattress which I have now slept on for 3 nights. Very comfortable and good sleep. Good service, good product and excellent experience.

Sa
Review №95

Great shopping and buying experience! Sales team extremely helpful. Highly recommend this store for anyone seeking to purchase a new mattress.

De
Review №96

Ray was amazing! My mom and I came in and she was looking for a very specific pillow. Ray assisted her with trying it out and they unfortunately didn’t have it in stock. We were only in town for the weekend so Ray arranged for the pillow to be dropped off the first thing the next morning so that we could have it before we left town. Fantastic experience all around. Friendly and personable staff!

Tr
Review №97

Wonderful experience first time visiting this store.

Na
Review №98

I have always found buying a new mattress a stressful process. However, Factory Mattress has a new technology that analyzes the customers mattress comfort and style. Sleep Consultant, Manie Palmerios, patience and guidance made my two purchases an easy and smooth experience. If you are in the hunt for a new mattress be sure to check in with Manie.

Da
Review №99

I used to believe that this was the only place to get a honest deal but I was fooled. Several months ago I purchased two adjustable bases. The one for my bed was the Serta Motion Perfect top of the line with all the bells and whistles. The next day They delivered a Motion Essentials, the low end basic model. I refused delivery and through a couple phone calls was told that the Motion Essentials was in a Motion Perfect box and they didnt have any more Motion Perfect bases. The reason I purchase an adjustable base was I had surgery scheduled and wanted the base to help me recover. After several more phone calls I was told they would deliver the Motion Essentials base and when the next shipment of Motion Perfect bases arrived they would swap them out. Of course It has been 4 months and nothing. When I call nobody knows anything. The old bait and switch I paid a premium price for the lowest level base. The worst part is how foolish I feel each night when I go to bed.

Cy
Review №100

Manager was very attentive and ensured that I got the mattress that I needed. The delivery was timely and efficient. Very pleased with my purchase.

Information
36 Photos
100 Comments
4.7 Rating
  • Address:1015 W University Ave, Georgetown, TX 78628, United States
  • Site:https://factorymattresstexas.com/locations/austin-georgetown/
  • Phone:+1 512-868-5012
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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