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Pro Glass
2303 S Austin Ave, Georgetown, TX 78626, United States
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Pro Glass
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Ro
Review №1

Great service. Have had 5 vehicles fixed there including an exotic car windscreen. They are good folks.

We
Review №2

I highly recommend Pro Glass in Georgetown.They replaced the Windshield on my jeep promptly, within a few days of making my first request for an estimate. I contacted safelite and the local dealership and waited 2 months for a response prior to finding Pro Glass. While working on the replacement they even found and corrected a mistake made by the dealership from a recent repair. The staff is professional and friendly, the lobby is comfortable and clean. I would again highly reccomend this business for your auto glass repairs.

Bi
Review №3

We used Pro Auto Glass to fix the defective molding on our Ford Explorer. The windshield was cracked and Ford designed it so you need to spend more money on the molding than on the glass. Thankfully, Pro Auto Glass knew exactly what was needed and exactly how to fix it. They eagerly returned my calls for pricing and scheduled a technician to come out a few days later. They were on time and the technician was polite and got the job done to perfection. I will definitely use them again.

Co
Review №4

We have used Pro Glass for several windshield repairs and windshield replacements. They provide great customer service. Dusty the technician who came out to replace our windshield was awesome!!

j
Review №5

Great service fast and friendly. Brandon was just here and he was absolutely 💯..courteous, professional. Definitely recommend and my truck windshield looks great.

Br
Review №6

Other glass places were taking days to get back with me. Tracy at Pro Glass answered on the first ring. Had my windshield replaced the next morning and the camera recalibrated. I had my car back be noon. I will definitely take my cars there again.

El
Review №7

The owner Shane was great! They were very busy and I was in a hurry to get my RV windshield fixed so the vacation wasn’t ruined. Shane went out of his way in the blazing heat to fix the windshield and fit me in. I was extremely impressed with his customer service, pricing and work. I will only use them from now on and always be referring anyone I know to them!

ph
Review №8

They are excellent !!! Showed up on time, fast friendly & courteous. They did a professional job. Unlike Longhorn glass, who never returned calls, claiming there electricity went out for days upon days.II recommend Pro Glass, thanks Pro Glass !!!!

El
Review №9

Not into writing reviews but the service here was so excellent that I felt compelled to do so. I needed to get my windshield replaced after it suffered hail damage. I had an appointment but I got there early in the day and explained that I had another appointment later today. That’s my fault. I double booked and couldn’t change the other appointment. Was told they would try but they had a lot of cars coming in and could not guarantee anything. Fair enough. Dropped the car and went for breakfast. Car was done less than two hours later. Fantastic work and they even replaced my windshield stickers. Thank you for your prompt and excellent service, Pro Glass. I will be recommending your business at every appropriate occasion.

Ca
Review №10

Yall. This place saved my life today, and made a bad day so much better. A rock hit me this morning on IH35 and cracked my windshield. The office staff is so accommodating and Mondo is amazing. He is so freaking good at this. It looks like it never happened! Would recommend, highly. And for those of you who shop around, local is always the way to go, in my opinion. 10/10

St
Review №11

Brandon was amazing!! He was so kind and efficient! It was a quick service that allowed me to work while it was being replaced! He even was able to keep my registration sticker and parking permit from the original windshield!! They are affordable and have great service! Thanks guys and especially Brandon!!

Da
Review №12

I had a chip on my windscreen while driving on US290 behind a truck. I called my insurance company to see what to do, they suggested Safelight but it takes more than 2 weeks just to get an appointment. I didn’t want to wait that long since I only have one vehicle and the chip is located on the driver’s side. They fixed it in less than 30 minutes and told me that they’re not gonna repair the two thin arms of the chip because there’s a chance it’ll crack the whole windscreen. It’s still visible but lots better than before. Great service and reasonable price. Strongly recommend.

Jo
Review №13

They run a tight ship. Great place to have you windshield replaced

Mi
Review №14

Called them at 4pm on a thursday and received excellent service and a new windshield less than 24hrs later. Safelite had no available appointments and was 30 mins further than Pro Glass. And heres the kicker.......their prices beat their competitors by a long shot. Love the ladies and the bobblehead in the front office. Excellent staff....A+ service across the board. Thanks

Br
Review №15

Went to shopTold me to come back in 1 hour and technicianwould be back.Came back 5 min early and they told me it would be 40 minutes to get to it.They should honor what they said but didn’tThey have a right to treat customers how ever they like. I have a right to chose who I would rather deal with.They may be a great company I don’t know.Just hit me wrong.The price they gave me was very fair.

Th
Review №16

Great service from pro glass. Dusty the installer came out to my home and did a wonderful job installing my new windshield. Polite and friendly.GREAT RATES!! We will be calling this company again for all our future needs! Thank you

Ni
Review №17

I had an emergency and The owner Shane fit me in and repaired my RV window so our trip wasn’t ruined. He was great!

De
Review №18

They were quick and courteous, will definitely use them again should the need arise.

J.
Review №19

Easy communication and excellent service. Kept us updated through the whole process.

Cu
Review №20

Did an excellent job replacing the windshield in my F150. They were less expensive than the national companies and actually had the glass with the f150 logo in stocks.

Al
Review №21

Thanks Pro Glass! They came out to my job and replaced my windshield. It was quick and easy but most of all the 2 gentlemen that came out were very courteous and professional. If you are needing your next vehicle serviced, seek no further! You found the right people for the job!

sh
Review №22

Came out 2 different times, both excellent experiences you wont be disappointed! Fast service too ask for armando

De
Review №23

Fast service. They were $100 more then Safelite but they did the replacement faster.

Do
Review №24

Strongly advise this guys. Customer service professional and nice. I used them for all my cars.They know how to take care the customers.

De
Review №25

Brandon handled the installation of my windows. He showed up on-time, was very friendly and got the job done in a timely manner. He was very helpful and answered all questions I had. I will use ProGlass for any future window needs I have.

La
Review №26

Nice waiting area. Windshield was replaced in a timely fashion.

El
Review №27

Pro Glass has done great work for me on two separate occasions. Scheduling is simple with them and they complete their work in about 90 minutes

Da
Review №28

Excellent service. Quick turnaround. Great communication.

Ti
Review №29

Chris was super helpful, professional and friendly. I can highly recommend him and proglass. Also when it came to scheduling an appointment, they were very accommodating!

Da
Review №30

Pro Glass is a good 60 miles from our home in Rockdale, but we wont take any of our vehicles anywhere else! Weve brought in windows from our RV, and numerous cars over time. Got a rock chip on my 2018 F350 while in Rockport last week and nobody would work on down there it due to something about 65 degrees and sunny? By the time we got back, it had grown the length of the windshield, so I called Pro Glass when we got back. They loaded up a new windshield and sent it home with Robert W (technician) who lives out this way This morning he was here bright and early and took great care installing it in my shop and making sure the cameras were re-calibrated.Im just floored that this company goes to such great lengths for their customers. Almost looking forward to another chip (okay, not).

ta
Review №31

Talked with Shane as soon as they opened one morning and he was so helpful and got my truck in same day and out same day replacing driver side window. The whole office was so delightful, thanks guys, much appreciated

Sh
Review №32

Replaced at least 3 windshields with Proglass. Most recently, a rock chip I discovered riding shotgun with my daughter. We used their mobile service for a $75 at home repair. Great job!

R.
Review №33

Quick appointments quicker repair!

Bi
Review №34

Brendon was amazing. Prompt and helpful. He explained the process of mobile windshield replacement and was done quickly.

Sc
Review №35

Great prices and fast service. Thanks for helping me see out of my windshield again

Jo
Review №36

They are fast and the best..

Gr
Review №37

Steve, the technician, came to my house to fix my rock chip. The fix is perfect and you can’t tell it was ever chipped.These guys are prompt, professional and reasonably priced. I spent $75 to save a $1500 high tech windshield on a 2018 Audi S5. I HIGHLY recommend Pro Glass!

za
Review №38

Dusty was my technician. Not only was he extremely professional, but he was quick and efficient with my windshield replacement. I was headed to Austin for the weekend and something hit me on 35 on the way down leaving behind about a softball sized break in the windshield. I called on Thursday, and Dusty came straight to my place the very next day to replace everything. He was very precise and just all around a cool dude. I have a f150 with all the censors on the windshield, he had the old one out, and the new one in, all within an hour. HIGHLY recommend these guys, they did incredible work!

Do
Review №39

Had a rock hit my windshield today right where my TxTag is. Drove up and got right in and within 30 minutes my windshield repair was complete without destroying or removing my TxTag. Outstanding job, cant even see were the chip was and the price to repair was lower than I had expected. All the staff, from the ladies at the front desk to the technician, were friendly, polite and professional! Strongly recommend Pro Auto Glass in Georgetown, TX for your auto glass needs!

Le
Review №40

So friendly and professional! Worked with my insurance to get exactly what I wanted. Mobile service came to my home and even transferred TX Tag and registration sticker to new windshield. Installer was beyond helpful and kind. Window looks great and I would highly recommend!

Jo
Review №41

I tell you this company was completely awesome. They were nice, fast and professional. Made my windshield look like new and it didnt take long at all. I will recommend them to everyone.

An
Review №42

Very fast, effective and friendly service

Ma
Review №43

Had my windshield repaired. They explained what could happen before starting repair so I could make an informed decision. Then they did exactly what they said they would in the time they estimated. Couldnt be happier.

Ly
Review №44

I took my car to a local car was and a few days later discovered that there was an overspray on my windshield. No amount of washing or scrubbing would remove it, so I drove to Pro Glass to see if they had any suggestions. The manager, Leah, was so helpful and took the time and effort to find that the glass had actually been eaten into by the spray. This kind of service is hard to find.

De
Review №45

I just had the most pleasant experience with Pro Glass. They are very professional, FRIENDLY, and ORGANIZED. After the glass had been delivered and my appointment setup, I was stunned to see it only took less than 20 minutes to change out the glass on my sunroof. 2 guys were ON IT. It was installed, they cleaned the glass and had me on my way. I didnt even have time for my coffee to get cold!

Br
Review №46

First time there - will never go anyplace else for my glass repair!

Ji
Review №47

Very pleased with your service. Thankyou

Pa
Review №48

Had some issues at first but they sent Jerry to my house and he took care of everything. Thank you

Ty
Review №49

We were scheduled to head out on a road trip when the May 28th 2020 hail storm hit Georgetown. The front windshield of our car was in need of replacement before we could leave & the team at Pro Glass took outstanding care to get us in and out the same day among the long line of customers they had piled up. Thank you Pro Glass for helping us get out on the road safely - the new windshield worked great!

Al
Review №50

The scheduling phone call I received a quote for$200 less than what was invoiced when the job was complete. Completely taken back the gentlemen (who is very good btw) noticed and said is that not what was quoted? Me - No, not even close. He called the office and confirmed Shane would be calling to make things right and negotiate. What followed was Shane saying he did not believe I would of been quoted that, they do this every day, you must of called a different location (even though I called covert on 183 as I purchase our vehicles from them and they Told me specifically to call ProGlass in Georgetown) and that we only do OEM as the installer confirmed we also do after market even had a price for it. Shane decided he wanted to argue and say he didn’t believe (which I’m assuming makes me a liar?? Hmm) that I was quoted that. So my two options were to accept the glass as priced or put the broken glass back on. The broken glass is going back on. Again, professional Installer, great looking work and glass looked nice. This won’t effect their business but def a horrible experience with Shane specifically.

Li
Review №51

I would just like to commend Josh Joslin who just installed a front window on my sons truck . He did a stellar job, and his office called me ahead of time to let me know he was on his way. That is COMPLETE professionalism. I greatly appreciate that and just wanted y’all to know to keep up the stellar work!!!!!

ja
Review №52

Brandon did an excellent job replacing my windshield. This is the 2nd time I have used them and I will continue using them. I highly recommend Pro Glass. Thank you Brandon.

Mi
Review №53

Pro Glass did a great job replacing the windshield on my Nissan Xterra. Dusty was punctual, professional, and a pleasure to meet. I can hardly tell the difference from the original glass. The whole service took about an hour. He did the work right in my driveway and there was no extra charge for doing the work at my home. Highly recommend them if you have any damaged glass on your vehicle.

T
Review №54

Work completed on budget and on time as promised.

Je
Review №55

They were quick and professional plus the Tech replaced my registration and oil change stickers

G
Review №56

In short, they are excellent. Less than 24 hours and they came to my location and replaced my windshield. Quoted with insurance and saved almost $100 (Going with Pro Auto) all without having to get on a schedule and going without transportation. Will always recommend this team to others. Chris was awesome!

Ro
Review №57

Great service from tracy and the intaller.quick service at my location on job site. Would def recommend this glass co

sa
Review №58

Had a rock fly up onto my windshield today - creating quite a nice crack across the drivers side. I called Pro Auto and they were able to come the same day (to my house!) and replace the windshield! Price was very reasonable, and the two men were very nice and professional - and did a great job ! Highly recommend!

Be
Review №59

Contacted because they were the highest rated on Yelp. Tracey replies quickly with a good quote. Brandon came by and replaced 2 windshields. He did a great job and showed me the process. I learned something in the process. He was very careful to do a clean job and protect the car. Highly recommend them.

St
Review №60

They handled my broken windshield really well. The office staff did a great job coordinating with my insurance company and the glass folks did a good job replacing the glass.

Mi
Review №61

I work for a dealership (15 years), and have been using pro glass for close to 5 years now. I searched long and hard to find a good glass installer after multiple horror stories for my clients, rust, water leaks, broken moldings, wrong glass, you name it. I called and spoke with these guys, set them up as our preferred vendor, and they have been amazing since day one. Avoid the big names youve seen on TV, shop local, Shane and the crew are outstanding. These guys have probably replaced 200+ windshields for us. Seriously a great team.

Pe
Review №62

These people were great from the time I called for a quote to the very end. My first time using this company for my windshield replacement. I highly recommend them.

EL
Review №63

Had to replace windshield. Ins. Co. set me up with Safe Light Repair in Austin. Got a quote ($20 under my deductable). Decided to call Pro Glass and they were almost $200 less. WOW. Brandon came out the next day and was so nice and professional. Leah was very efficient setting up the appointment and calling me when the tech was on his way. Highly recommend.

Ju
Review №64

They are excellent at what they do. Customer service is top notch. I’ve used them twice, once at the shop and the other was mobile service. Both times they were punctual, courteous and very quick! I was able to go about my day in no time! Will definitely use again in the future.

Ka
Review №65

Local, friendly, professional service at a great price! Amy helped coordinate things as my sister was helping me with payment - and they were both a blessing to me! Also, Dusty came out and quickly and conveniently took care of the installation in the parking lot of my work so I did not have to take time away from the office. 100% confidence and satisfaction with this company - dont go anywhere else.

An
Review №66

I was able to get an appointment at my house the same day I called. Their quote was cheaper than everyone else I called. The guy they sent out, Jerry, was friendly and got it done fast. Fantastic place with fantastic service.

Mi
Review №67

Went in to check on repairing a chip in the windshield. I was received quickly and had a tech answer my questions. After checking with my insurance provider Pro Glass took care of the problem. Pro Glass handled the paperwork with the insurance company, In and out within 30 minutes.

He
Review №68

Very satisfied with the service

Da
Review №69

Had my windshield replaced today so it would pass inspection. I was going to call a different place, but decided to look online to see what else was available. Looked at Pro Glass in Georgetown. They had 20 reviews and they were all 5-star. Called and talked to Amy and Leah, set a time, brought it in and it was done in about an hour. Great Service! Great People! Highly recommend Pro Glass!

sm
Review №70

Just tremendous customer service. Used them several times and very satisfied. High recommend.Shane Martinez RN

Ry
Review №71

Did great job with my mercedes windshield replacement, and good price too.

Ja
Review №72

I was referred to this company from the dealership and must say, I would drive an hour just to get this level of service and expediency again. Their staff was courteous, patient, available, and I dont even think I had taken two sips of complimentary coffee when I heard, Mr. Guest, your Ford truck is ready. I highly recommend this business.

Go
Review №73

Dusty changed out my windshield about 3 weeks ago and I have to say he did a perfect job. He was even early to my appointment and after speaking with him I was confident that he was the right person for the job and I was very pleased with the workmanship, knowledge and attention to detail. The price was also cheaper than SafeLite. My car is like new again - Thank You Pro Glass and, of course, Dusty.

Ta
Review №74

Had a small issue with the trim around my windshield. Stoked by to see when a good time to come back to get it taken care of. They took it right then. Scott came out looked at it said it would only take a few minutes, 10 minutes later I was leaving. I could not ask for better more professional service.

Au
Review №75

Our biggest challenge was finding a company with a windshield for an unusual Ford model and that could provide service at my husband’s work location - about 45 miles East of Austin. They did an amazing job! You don’t have to use Safelite! Give these guys a try.

Ja
Review №76

Came to my house. Service man had been doing this job for a long time. I had a great time watching him do his magic.

An
Review №77

Silly good. The lady on the phone was super nice. They got my glass replaced same day at my work and the price was very very reasonable. Thank you!

Ba
Review №78

My car is like new...again!

Ju
Review №79

The installer arrived and finished on time for my mobile windshield replacement. He even replaced the stickers on the windshield.

Ja
Review №80

Had the best customer service experience ever! Was referred by Maxwell Ford - and the extra drive was worth it. The people at Pro Glass were the nicest and most helpful on the phone and in person. I was in and out quickly. Will definitely recommend to everyone.

Le
Review №81

Customer service at Pro Glass was exceptional. They got us back on the road after a break in while we were visiting. Angie was really helpful as well as the gentleman who cleaned up the mess and secured our car. I would highly recommend their servicesThanks again!

Pa
Review №82

I highly recommend Pro Glass.

Pe
Review №83

Super nice people and very helpful. An auto dealership referred them after the dealership refused to install a rear view mirror in my car that Id bought from them. I called ahead and 20 minutes later Pro Glass swapped out the mirrors on my windshield. I asked how much and they wouldnt take my money. Great shop! Next time I need a windshield this will be my first call.

Ja
Review №84

Went by Pro Glass today to see if they could fix a flapping piece of molding on the top of my windshield. It was sooooooo annoying.They said the molding didn’t look stock. I replied that, yes, I had some collision work done at another local business. The Pro Glass employees immediately admitted that they were partnered with the other business and that they had in fact removed my windshield during the paint repair.Then they said they would fix it at no cost.Ladies and gentlemen: this...is...how...you...do...business. Why is this so rare? I will take every car, truck and RV I own here for as long as this level of service continues.

Mi
Review №85

Brandon just finished installing a new rear glass for me on my Grand Cherokee. He did an awesome job and answered any questions I had. First class install. Would highly recommend him and Pro Glass whenever the need arises.

Re
Review №86

I have used Pro Auto Glass on several occasions, for windshield replacement and for chip repair. In every single instance their service has been on time and courteous, and the quality of the work has been exceptional. Prices have always been competitive. I have nothing to mark them down on--so five stars! Highly recommended--

Je
Review №87

Super inexpensive, came to my job and did it in a crowded parking lot. It looks perfect! Didnt have to take any time off! The guys were so nice too! Highly recommend!

fj
Review №88

Excellent job!Town North Nissan recommended them to replace my 2012 Nissan Altima Windshield. $235 for the new windshield and installation. I called, made an appointment for the next day to have the windshield replaced at my home.Technician did an excellent job, got the registration and inspection sticker transferred to the new windshield, and was quick!I did have one other quote.... for almost $700(!).

Je
Review №89

My rear passenger window had been smashed in by someone who robbed my purse. Jerry came to my location, fixed my window AND cleaned all of the smashed glass out of the back of my car! He also stressed that there may be little pieces left and to be careful with kids and pets. He definitely went beyond the normal scope of work. I will definitely use ProGlass again! Also, their prices are very competitive.

Bo
Review №90

Had an accident with a lawnmower and a rock Thursday evening. I called Pro Auto Glass the next morning when they opened and they squeezed me in the same day. They were fast and did great work good as new.Thx Pro Auto Glass.

Ch
Review №91

One phone call, and they took care of everything! They had my insurance carrier on the line, got everything approved, and schedule my windshield installation for the very next day! The installer was awesome and did a perfect job, said he had been installing windshields for 30 years!I highly recommend ProClass of Georgetown!

Da
Review №92

The staff was friendly and seemed to be knowledgeable. They told me exactly what to expect with my repair and how the damage affected the repair process. They did a good job repairing it and it didnt take too long. They even gave me a quote for a new windshield had I wanted one since the damage was directly in line of sight.Conclusion:They kept my expectations where they should have been, did not try to push any sales, gave me all the information I requested and needed to make an informed decision, and were easy to work with. Overall I was very satisfied. Edit:Had to remove a star because Ive had to go back twice for them to refill the crack. Seems like the filler wont fully adhere in the large part of the crack. It was a hard hit but if they say its fixable this shouldnt be an issue. They did not charge me for the repairs though and do warranty their work without complaint so kudos for that.

De
Review №93

Quick and very friendly. They feel like family.

Vi
Review №94

Fast, courteous and competitive. Thank you.

ke
Review №95

I am a bit late posting this review, but I cant say enough good things about this company and its staff. After some punk busted out a front windshield and two windows, I made a hurried call to get this repaired quickly. Not only were they able to squeeze me in right before the holiday, but they picked up our car on their own (saving me to tow truck expenses).Their excellent customer service didnt stop there because they were able to finish the window replacements a couple hours later. This was on the heels of a holiday weekend, and I am sure the staff wanted to start their holiday like most of the other businesses. Instead the staff stayed to ensure the windows got repaired. They could have charged extra for the rush service but they actually came in slightly under what was quoted to me. THAT is exceptional customer service!

du
Review №96

Had a broken sliding rear glass on my dodge night before christmas eve.Called Christmas Eve early afternoon and Leigh had me a price in minutes and asked is Thursday ( day after christmas )soon enough?Wow now thats small town service. Never heard back from Safelight online .

Sh
Review №97

Great guys always high quality work amd service

Jo
Review №98

After they replaced the sun roof (hail storm) the first rain arrived a few days later. My vehicle was completely soaked on the interior. I was told to drop the vehicle off and they would “get to it immediately”. As I showed up I was told that I would have to drop it off. As I tried to explain the issues I was interrupted, I felt like she considered herself burdened by my request. I tried to show her pictures of the issues and was agin cut off. It was very clear to me they do NOT care about the work they do or the customer. Be aware of where you take your vehicle! I’ll have to get the carpet and some leather (seats and arm rest) replaced. I’m sure at my expense due to complete and incompetence!

Ma
Review №99

Awesome people!!!!!!!Great job on our car.

Ch
Review №100

Excellent work. Quick and friendly. $60 for chip repair. The best value around.

Information
35 Photos
100 Comments
4.8 Rating
  • Address:2303 S Austin Ave, Georgetown, TX 78626, United States
  • Site:http://proglasstx.com/
  • Phone:+1 512-930-1365
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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