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MS PowerSports
4804 Wilkinson Blvd, Gastonia, NC 28056, United States
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MS PowerSports
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To
Review №1

Very nicely set up. May my grandson went down and looked around. Place is very clean. Has a very good inventory. I believe every type of rider could find anything. Or you can look for wheel Work horses/play toys. Sure Gibson hunting trip a whole different meaning. Staff is very nice and knowledgeable. I would definitely recommend this to anyone. The Honda we looked at was very unique.

Am
Review №2

We loved the sales and the service teams. We bought a brand new motorcycle at a GREAT PRICE! We also got our gear at great prices too! We will definitely buy our next bike here!

Ci
Review №3

If you want a super cool side by side this is the place to go. I Love my Honda Pioneer 1000

Je
Review №4

Nice place and people but super expensive to get your bike fixed.

Al
Review №5

As an almost sixty-year-old avid motorcyclist, with forty-eight years of riding experience, owning one-hundred-thirty-seven motorcycles along the way (practicing the catch & release method), I really appreciate the excellent service I receive from the staff at MS PowerSports.Just today I went by to pick up a parts order for my Kawasaki KLR650, and order some odds and ends for my Suzuki DR350. One of the parts for the twenty-one-year-old Suzuki has been discontinued, so Matt immediately offered to submit a locator inquiry through Suzuki, finding four dealers showing the part in stock. As luck would have it, the first dealer I called had the part, and now its on the way to me, allowing me to use the correct original parts. Needless to say, I am a happy boy.This is just one of countless times the staff at MS PowerSports has gone the extra mile to take care of my needs, whether it be in Parts, Sales or Service.I really appreciate it, and think you will too.I highly recommend giving the fine folks at MS PowerSports a chance to take make you a happy boy (or girl) too.

Br
Review №6

I bought my 2013 Honda Foreman from here when it was brand new. They have been very reasonable on all prices of replacement items I have purchased and fluids for regular maintenance. They have a customer for life with me. I ordered replacement fenders and splash guards and their prices were hundreds cheaper than anything I found online.

Cr
Review №7

A family member bought a new bike from there and they were very nice. They are helpful and not pushy! I liked the way they treat their customers.

Da
Review №8

Staff were very helpful and very polite. While experience was painless, will definitely shop here again.

De
Review №9

I have a 2010 Honda Ruckus that needed a tune up. Called and spoke to Dave who arranged for my scooter to be picked up. He kept in constant contact with me with regards to the necessary repairs and quoted a fair price. Fixed her up like new and delivered back to my house in perfect condition. Great service experience!

Ta
Review №10

I have to say it is very nice to walk into a store and be greeted the very second I walked in and thanked as I’m walking out. Some of the people on the opposite side of the building making sure to tell me to have a good day even though they didn’t take care of me directly. Great job guys!

Su
Review №11

Would be nice if these guys actually addressed their contact us page. If you are not going to get back to people or answer their questions, then you should not allow people to submit questions there. A little follow through would be nice. It is hard to justify spending any money there with this level of service.

To
Review №12

Stephen and the management of MS Power Sports really showed off their genuine character and concern recently in taking care of my bike. I had the bike in for a new drive belt in early June when I suffered a heart attack resulting in open heart surgery and 3 months (and counting) of recovery. MS didnt bat an eyelash when I called to inform them that I couldnt pick up the bike anytime soon. They kept the battery charged and ran the engine regularly until I was able to come get it. Cannot thank you guys enough for that. I can recommend MS Power Sports to anyone looking for a real personal approach to customer service and support!

An
Review №13

Just bought my son an ATV from here, I will buy all my cycle needs from here from now on. Staff is great, great inventory and prices much better than other area stores.

Na
Review №14

I have been very impressed with the entire staff at MS Powersports. Over the past several years I have bought two motorcycles from their sales team and Ive had a number of different bikes maintained by their service department. Most recently I had a 2002 BMW R1200C in for replacement of the clutch plate and, while talking it over with the techs, we decided to upgrade the stock 5-speed transmission to a 6-speed unit from a similar bike. They did great work and the bike is performing beautifully. The parts crew is outstanding, often having special order tires and other parts on hand within a day and ready for installation. Since they are a demo shop, you can test ride most bikes in their inventory with proper licensing and endorsements. Great people and great service.

Dr
Review №15

I’ve purchased two bikes from here and got a great deal on both. Service is great and very friendly staff.

Wi
Review №16

These guys are CAPITAL AWESOME! Everyone here is very welcoming. Super nice and the place clean as can be. Ot 5o mention great prices.

ga
Review №17

Don’t even bother with these fools go to team Charlotte Motorsport off freedom drive. They’ll get you straight with A+ survive.

Ro
Review №18

These guys are the best. The way they answered the phone immediately made me confident in their customer service approach. Steven had one of those obscure problems with my Honda engine but he kept pursuing the issue logically. He kept eliminating the obvious until he got to the root cause. My engine ran like new within an hour even though it is twenty years old. You get what you pay for. Nothing good is cheap and nothing cheap is good. Im set for another twenty years. Thank you Steven. You deserve a raise!!!

Sc
Review №19

Excellent Customer Service. Sales team was very helpful and the service team went above and beyond to fix our issue while also educating us on the repair!

Ch
Review №20

Very pleasant experience. My son purchased an atv here and he was treated with the utmost respect by these guys. They went way above and beyond to help him out. Thanks again guys. We will definitely be coming back.

Le
Review №21

Very friendly people, dont feel too pressured by them. Excellent parts department. Will be giving them more business.

Fr
Review №22

No stress from people I delt with. Asked question about car on line. Jessica responded within minutes. Chris got the ball rolling. He got me a good rate on a used car. All I had to do was go get it. Lamont was extremely courteous. Best car buying experience I have been involved with.

Je
Review №23

I love my MS Power Sports in Gastonia NC they always take care of me no matter what I need.. my M/C club all got our bikes from here. Today my inspection is a breeze as always...Thanks Guys

De
Review №24

We bought 2- 2013 Honda Rancher 4x4s. Our sales person was Hillbilly and he was GREAT! He helped my husband and I find EXACTLY what we were looking for at a GREAT price! I would highly recommend McKenney and ask for Hillbilly when you go!

Me
Review №25

Excellent staff they have always been able to answer all my question about my 2018 Honda Rebel and has always been friendly.

Gr
Review №26

Just want to give a big huge thank you to Rob and David for their endless efforts in being super helpful to my family and I. We purchased 3 Honda ATV’s from them and each time couldn’t have been a better experience. Thanks again!

Ev
Review №27

I will be buying my first Honda CBR 300 in 2 weeks from here when i have a day off from work they are very friendly and professional .Thanks Justinsmiley if your that courteous over the phone cant wait to meet you in person. Thanks again .Travis

Mi
Review №28

Great dealership. Everybody is friendly courteous and no high pressure.

Jo
Review №29

I just purchased a 2018 Kawasaki Vulcan-s 650/ bobber style bike. Love it! Thanks to David and all the folks there.

To
Review №30

Employees were so helpful. Went for parts and they got me what I needed quickly.

Le
Review №31

ITS A PRETTY GOOD PLACE TO BUY THE HONDA RUCKUS LIKE I DID ON NOVEMBER 17TH 2017 I LOVE MY RUCKUS HAVING SOME UPGRADES DONE THIS MORNING PUTTING ON A TRUNK AND A HIGH SPEED VARIATOR SUPPOSED TO INCREASE MY SPEED BY 10 TO 15 MILES PER HOUR AND I HOPE IT DOES IT? ILL UPDATE ON HERE AND LET EVERYONE KNOW IF IT DID WHAT IT SAYS ITS SUPPOSED TO WISH ME LUCK

Jo
Review №32

Nice mid sized dealership. The times that I have dealt with the sales dept were, first time ok (2014), second must more pleasant, great sales person (2017). I wish that I could recall his name, thou he is in parts now. I hate to say it, but parts service, including service check out, can be hit or miss. Some times just finding an employee can be frustrating. When you do usually the service is good. This is due to minimal staffing in parts and service, management call?

Gr
Review №33

Friendly staff and very helpful. Parts guys went over and beyond for our first visit. Thanks!

Br
Review №34

I am offically retracting what I had previously said. Bigg Thanks to Eddie and Luke for getting my wife and I set up on two bikes in a timely, professional, and cost effective manner. If you need a bike any kinda bike do yourself a favor and go see Eddie and Luke, top notch guys they will go out of their way to get you riding.

br
Review №35

MGood help with parts.

Ta
Review №36

Best selection of products in the area and they even have starter bikes for the little riders! Very knowledgeable and helpful sales staff.

De
Review №37

Great place to shop for a good deal

an
Review №38

I just my new and first bike from here a gsxs 750 and had a great experience! The customer service was fantastic and the team was very willing to work with me. My sales rep was Alex Benedict and she was really knowledgable and patient with the entire process. I am extremely happy with my new bike and the entire experience here and would recommend to anyone looking for a new bike.Thank you to the entire team and Alex for getting me just what I wanted!!

Th
Review №39

The worst I will never let them ship my parts again..... told me they would be here today but now its Monday.... missed out on a lot of money just waiting on that part to come

Am
Review №40

Great deals and service! It was a great experience.

Ma
Review №41

Very positive experience with Stephen, service manager. price better than quoted prompt service assistance loading and unloading and thorough explanation of the atv problems

Fr
Review №42

Nice staff. Very friendly. Experienced service tech. I will be back!

Li
Review №43

Had a great buying experience from them. Absolutely no sales pressure and techniques from them like you get at RideNow in Concord. They mention the extended warrantys and move on if you are not interested. They dont make you feel like an idiot if you dont buy one. I would highly recommend MS PowerSports to anyone in the market for an ATV, UTV, or Motorcycle. I was very happy with my price, treatment, and service that I received.

fo
Review №44

Thanks to Matt and the Service Dept. I was on my way home and I had to get a rear tire for my Goldwing. They had the tire and had me back on the road within a hour. Great customer service....

Wi
Review №45

Bought my bike from there, overall great experience and a great group of people to do business with

ja
Review №46

I paid for a diagnosis and they said that one thing was the problem. So I had them fix what they said was the problem and turn out that it wasnt even close to what the problem was. So one of the things thay they said that they done check was the problem and was on backwards. So I end up spending 173.73 on a part and 280.00 on there labor. Which should only came to 80.00 if they would have checked what they said they check. The whole point of diagnosis is for them to find out whats wrong, not having you throw money away for something thats not the problem. Then the bike still wasnt running when I pick it up. Cause they said it wasnt nothing else they could do. So I took it to another shop and not even a day they had it running. It was a piece that they so call check that was on backwards. So I had them check the part that they said was bad and it was good. So they had me spend money on things that that I didnt need . Its like the hospital you go in for a cold then you leave out with your arm cut off. Im just speaking on my experience. Having to pay two different shop for one cheap job

Re
Review №47

A great bunch of guys and some beautiful bikes

Mi
Review №48

Awesome guys that will help you get what u need

Ma
Review №49

Im disappointed in this company. Im a fairly regular customer and called to get a price on getting a couple tire tubes replaced. They quoted me $70 which is high but I said ok. When i got there they said it would be $98 which is pretty big increase in 30 minutes. I assumed tax and cost of tube. My little boy was with me so I said ok because he was anxious to ride. When i finally got the invoice they had added $7.00 under misc which is 10% of the quoted price. When questioned about it they really couldnt come up with a coherent explanation and didnt offer to refund it. How about just saying We like to screw our customers out of an extra 10% just because?

De
Review №50

Very helpful fast service and very helpful with getting my bike fixed.

De
Review №51

The service sucked and they rip you off for your money!!!! I would not recommend this place to any body to go for service. They did not fix the problem but still charged me for my money. They also cant even plug a tire the right way. Go anywhere else. Any where else.

Be
Review №52

Great service, helped me get what I wanted at a great price. After sale service is excellent as well.

Sc
Review №53

Very good service department, they take good care of Yamaha!!

cu
Review №54

Home town feel with big city deals.

Me
Review №55

Would give it none if possible 42$ for a clutch kick and said it had to be ordered and be specific even tho anything could work literally a bag of rocks works here in the parts department.

Ma
Review №56

Great customer service. We dealt with Travis on getting our new Kawasaki Teryx LE. I highly recommend doing business here!

Mi
Review №57

Great inventory, awesome customer service with competitive prices.

to
Review №58

Great place. Friendly staff

Ja
Review №59

Like to say an Amen to Nicki Scally. Ive been talking to her about the Rincon 680 for the past 3 weeks to a month over the phone and text. Walked in today and felt like family. We hugged and then got down to business which went very smooth. Nothing like the bull crap when you buy a car. Thank you Nicki. Almost everything you own has a name. My Rincons name is Nicki.

Ch
Review №60

Great place to deal with good people

Jo
Review №61

Good service, did what they needed too do, listened to my concerns, and found me my answers.

Ri
Review №62

Very quick and and very nice staff

na
Review №63

Great place, great service dept

Ro
Review №64

Overpriced. Bought tires and charged me 150 dollars extra than what other places would have charged me for same tires. Took advantage of me because i needed my bike inspected and back tire wouldnt pass inspection. Will never go back and hope other people follow suit .

Lu
Review №65

I recently bought a 2011 Acura TSX with the help of Eddie Jarvis, the best salesman at McKenney Salinas Honda. My experience with this dealership was hassel free and the people are super nice. I would recommend them in a heartbeat! Thanks Eddie!

To
Review №66

Friendly sales staff. Service department has always been reasonable in price and quick to complete the job.

PD
Review №67

I recently bought my 2011 honda CBR 600rr at the dealer and had a great experience with there sales staff and the finance department was perfect as well as the management!!!!!! will buy from them again and recc.... them to anyone!!!!!!!!

Ja
Review №68

Was very satisfied with my purchase and loved the sales team

Tr
Review №69

Loved it best place you will ever go

PA
Review №70

Super nice and knowledgeable staff.

Jo
Review №71

Cool place, helpful staff

Ch
Review №72

Great place!

Jo
Review №73

Nice employees and very helpful

To
Review №74

My place for my ATV service, repair and sales. Customer service is off the chain!!

Jo
Review №75

Always fast and friendly service

Br
Review №76

Im kind of motorcycles in RVs a lot of Hondas all kind

Wa
Review №77

They were helpful.

Tr
Review №78

Their labor rate is way over priced.

J
Review №79

Bought a new bike from here would not recommend this dealer.

mi
Review №80

Cool people good service

Vi
Review №81

Dont go to McKenney, you will get ripped.

Ch
Review №82

Great. APPRECIATE

Jo
Review №83

Too Pricey and wouldnt work on the price with me on a new bike, purchased elsewhere.

Er
Review №84

If you need a part you might as well order it online the service sucks they tell you one thing then is another

Ma
Review №85

Great friendly people

ni
Review №86

Quick service center

Ne
Review №87

Nice friendly staff

Mi
Review №88

They didn’t do the job right the first time and they said it was done went to pick up the 4 wheeler and it was leaking and that was after two months of them having it and so they got a gasket and kept it another month and now got it home and there’s bolts missing never going back there again and they kept giving us the run around about it

Bi
Review №89

Great friendly people.

Bi
Review №90

Good service 🖒

Jh
Review №91

Great service

Br
Review №92

Excellent

Jo
Review №93

TRAVIS WAS GREAT

Jo
Review №94

They inflate prices.

Ca
Review №95

Matt is the man...in the service dept...

Information
73 Photos
95 Comments
4.3 Rating
  • Address:4804 Wilkinson Blvd, Gastonia, NC 28056, United States
  • Site:http://www.mscycles.com/
  • Phone:+1 704-824-2787
Categories
  • ATV dealer
  • Motorsports store
  • ATV repair shop
  • Honda dealer
  • Kawasaki motorcycle dealer
  • Motor scooter dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Suzuki motorcycle dealer
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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