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El Rancho Supermercado
1540 S 1st St, Garland, TX 75040, United States
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El Rancho Supermercado
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Ti
Review №1

The customer service at this location is horrible. Its like the employees devalue you if they perceive you NOT to be of Hispanic origin. The cashier did not speak English and didnt tell me yet when front end mgr. Arrived to see what I was requesting, she continued to insinuate that I couldnt read the ad posting as a store representative on the floor told me that they were substituting another water brand. The front end clerk seemed to become annoyed when I asked her if the male who stated this to me didnt speak English either. I requested to speak to a store mgr. At this time she left the front area on what I assumed was to tell store mgr. That I wanted to speak with them. I waited for 12 min and 49 sec. before a Mgr. Arrived. The employees also seem to take for granted that if you dont look like them, you dont speak Spanish. Not until the 8 min. mark did the front end Mgr. Make a loud speaker call requesting a store mgr, in Spanish might I add. The store mgr, Isabel finally arrived. When she did, rather than coming to speak with me as Id already waited over 12 min., she went to front end Mgr to allow her to give her story. I asked Isabel if she thought this was professional in which she replied she wanted to hear what my issue was. I told her that Id already waited long enough and that her front mgr. would no doubt be there after Id left. I told Isabel that there was no point in speaking with her now because she had already shown impartiality and requested to speak with a GM. Isabel told me that she could not give out his number, only his name-Carlos. I requested the corporate office no. And left store. I sat in parking lot crying after the way Id just been treated. As I sat there, Isabel emerged outside of the door on her cell phone doing what I would bet the farm on: calling Carlos to try to beat the story of the unprofessional behavior of her and the front end Mgr. When el rancho puts a sign on their door stating Mexicans or Spanish speakers only I will stop shopping their stores. And then I will call LULAC and NAACP Dallas chapters to demand justice. They must do better by consumers paying their wages!!!

Vi
Review №2

Good Mexican Grocery store you can find all Mexican foods your looking for here!

Va
Review №3

So I thought I bought BEEF and I go home start cooking then realize after everything,the meat I got was actually PORK well none of my family eats PORK so I had to turn off everything of the middle of me cooking. I went back to the store and told a employee about them giving me pork and not beef so the employee called a manager then THE MANAGER EXPECTED ME TO PAY THE DIFFERENCE OF THE MEAT! it was not my fault that they gave me the wrong label on my meat thats their employers fault but they really wanted me to pay the difference.

An
Review №4

The fresh tortillas I bought had green mold the day after I bought them and they still had 3 days before use date.

Ja
Review №5

This is good place to get cakes bread and all kinds of stuff

Vi
Review №6

Love the ppl and the food always go to get my fajitas. Just say .have blessed day

Pr
Review №7

Prices are great food freshDeli meats are super fresh no bad oder i go there for the carnitas mmmm so good

Me
Review №8

As soon as you walk in the smell of freshly baked bread will have your stomach growling. Super fresh meat section with the widest selection and variety I have ever seen. Its not a big super market store so not every small thing is there, but believe me, it more than makes up for it.

Am
Review №9

SEAFOOD LOVERS : U have to go to this place because they make the best Ceviche de Pescado like OMG 🤗👌💯🙏 with some tostadas any kind will do but I love the chipotle ones, YOU HAVE TO TRY IT TO KNOW WHAT I AM TALKING ABOUT. ... DELICIOSO ! ! 👍😊

An
Review №10

Nice and friendly people. Had a big selection of different foods.

Mi
Review №11

I always have a good experience at this grocery store. Great prices, great selection, and friendly people.

Ro
Review №12

Horrible parking, really small store, seems crowded. Still go for water 5/$10 heres some pictures I took.

Dr
Review №13

El Rancho is superb. The crowd says all. You will not have so much crowd, if you do not take absolute care of your customers.Good job and keep it up.

Lo
Review №14

Not enough checkers. Waiting in line too long.

Li
Review №15

I love this store! Best produce, good prices.

La
Review №16

Love this lil market!!! Best Tres Leches cakes and absolutely beautiful butter cream/cool whip cakes!!! Meat market has fresh meat and also packaged. Never been disappointed!! Front end cashiers always polite and professional.Thank you!!

Ar
Review №17

Over crowdedToo small storeLong waiting to check out

g0
Review №18

You can find food and other things that you cant find in other foods. The fruits and vegetables are also ripe and not moldy like other stores. Highly recommend.

Bl
Review №19

Great place for low prices and a friendly atmosphere! Not a great place if you are looking for organic produce and maybe more health related products.

an
Review №20

Finally got to buy 2 -24of Ozarka H2OAnd caprisuns for our kids.We didnt find toilet paper tho.

ag
Review №21

A lot crowded and no control about infections, face mask 😷

Na
Review №22

Right music 🎶 right atmosphere great variety of meats and produce fast checkout

ro
Review №23

If you want real down home Mexican food, you must try here. Whats more better than shopping and eating?

An
Review №24

I like it because its affordable on meat not on everything plus its close to me (:

Ge
Review №25

Mostly offers Hispanic products at cheap prices but every one is welcome to try it out you never know it might become one of yours favorite stores.

Lo
Review №26

At first I was so excited that they had open an El Rancho near my home. Since theyve opened, Ive been here at least a dozen times and today was a very disappointing visit. I ordered chicharrones/pork skins and crumbling cheese from the fresh meat/cheese market area. The cheese was hard, salty and stale tasting. The pork skins were chewy and stale. I will only return to buy corn tortillas in an emergency, otherwise I will do the rest of my shopping at the store on Coit and Spring valley.

ch
Review №27

The beef at this store is excellent and the selection is very different than American grocery stores. I shop here often but I dont recommend getting bulk groceries here due to higher prices than Kroger or Walmart but definitely visit here for pastries and meat.

Je
Review №28

Great food. Nice and clean.

sa
Review №29

Variety of fresh bakery items

Ma
Review №30

Love this place due to its good prices, just looking forward to a cleaner isles,and checkouts.

Fr
Review №31

Always have what we need here!

Hi
Review №32

I like the pretty low price & freshness of the fruits. Learn Spanish while visit :)

Pl
Review №33

Love the specials for meat.

Ha
Review №34

This place is just amazing. It is simply a one stop place where you will find every basic thing

Da
Review №35

A nice variety of vegetables and meats!Very clean store

Ev
Review №36

More cashiers would be appreciated

Ca
Review №37

Love the atmosphere. Staff is friendly it just feels like home.

La
Review №38

I got 20 limes for $0.96!!! Dont know why Im so excited but it made my day... Clean, great prices just a tight fit to get around. The Cocina had amazing food to go. I dont have to cook today!!

An
Review №39

Good vibes helpful good people very professional very clean

Ri
Review №40

Overall good store 👍

FB
Review №41

This place has great prices but dam its always full do its like there giving away the whole store for free

Review №42

Crowded as always, but worth it.. Whatever it takes for a taste of your country.

No
Review №43

I live very close but hardly ever do to this store. I probably go 3 times a year and just because I cant drive all the way to my fave store. This store is clean and very well organized. I should be going more often. Just the parking lot is always jammed with cars and is always full. Nonetheless its a great store to go to if you are making a Mexican dish and you needs specific ingredients. They literally have everything youll need !!!!!!! Will definitely return sooner than later.

Ly
Review №44

Good store to find latin products. I didnt like the smell close to meat department tho.

S
Review №45

Neighborhood Hispanic Supermarket. Prices are good and the price of beef was really good. I felt a bit awkward at first because I dont speak Spanish and everything is written in Spanish, but people were helpful and friendly (Staff and other customers) and made sure I found things. I will definitely shop here regularly.

An
Review №46

I wish to have it one super mercado here in San Angelo Texas I love the store

Ed
Review №47

Great Prices ( Price per unit ), Reasonable meat options / prices .If your looking for a grocery store with international imports goods this is the store for you . They have multiple fruit / vegetable options. Also have a meat market area for fresh meat . Within the store the have sevral small vendors ( hispanic based ice cream , desserts ) at you disposal . Additional vendors of small jelwerer and cell phone service domestic / international .An for the men they have beautiful flowers at the entrance of the store for purchase for the women you would like to impress at a stagering Dozen @ 10.99 USD

Ve
Review №48

Small store close to my house and over all good prices.

To
Review №49

Could use better parking and the store needs to upgraded to a bigger facility. Its too small for the amount of foot traffic. But the staff is nice and helpful to find items

Ja
Review №50

Nice to shop at..

Vo
Review №51

Though they usually have good bargains, this store is only a go to for pre-packaged items for me. They have a persistent problem with FLIES. There are usually dead flies in their produce, meat dept, and dairy refrigerators.

Da
Review №52

Good selection of Latin products. They lack organization and is constantly smelling like the food is rotting. How the product/displays are organized makes it hard to move around the aisles. Better choices close by.

Ti
Review №53

This store will not honor price for 88 cent lunchables in Flipp ad. They claim that it was a misprint. I have been using Flipp for a while and I have never experienced this.

Ro
Review №54

Customer service is definitely not number one here, they have alot of young high school/college kids here so it makes sense. My rating is more based on the deals you can get on meats and the quality, always fresh and marinated well and they always have specials. My fave-Chicken Milanesa, so cheap and perfect.

Ga
Review №55

Love the low prices and stuff and the people there are so nice and helpful tho today was awkward Bc a employee asked me if I was ok and I said yeah and I was kind of confusedThis store is better than el rio grande because that places fruit has bugs

Br
Review №56

Love it but its too small and crowded. I wish they had fresh tortillas like the one on coit.

Jo
Review №57

I was new to the area and wanted to just stop in and see how it was and I found a sweet bread with cream cheese in the middle in their bakery department that I am now hooked on. They also have very beautiful cakes that are freshly made to order as well as some to sell in store.

T
Review №58

Top notch selection of quality produce and goods. Expedited service from staff was friendly and helpful during this years holiday season. Thanks you so much la familia de este rancho por todo lo que asen.

ro
Review №59

Small, yet very well stocked and friendly grocery store.

Re
Review №60

I always appreciate coming here, the life in the marketplace is awesome and the vibe is nice here, will always be a return shopper here

M
Review №61

Love the store

Ma
Review №62

Ummm the tamales and atoles are delicious especially this time of year love it

Lo
Review №63

Very good meat market here. the fajitas marinadas are excellent. they also have a lot of checkers at the register so the lines are never long.

Ca
Review №64

When Im in Dallas, I always stop by El Rancho in Garland. This is the best place around for Fajita Marinada. Its always tender and marinaded, on top of being on sale. I highly recommend it.

Jo
Review №65

This place is great but I give it only 4 stars because its small and always very busy. The marinated fajita chicken and beef is the best Ive tasted, even better than La Michiocana.

LE
Review №66

Good prices.... good meat.... good service 👍 environment

te
Review №67

Great quality marinated meat, friendly service

Di
Review №68

Its just like all the other Ranchos except smaller and this one doesnt have the tortilleria, juice/salad stand, or the hot meal kitchen. They do have a very small kitchen where they sell pollo asado, carnitas, barbacoa, chicharrones etc. and a bakery.

Ea
Review №69

Its a nice store thats very clean. Come check-out time it was like being at a Walmart. 60 ppl and 2 lanes open. Ppl with full carts going thru the only express lane.

Ju
Review №70

Staff is friendly and as helpful as they can be... just wish there were English speaking meat market workers. Store is clean and bakery is awesome.

Te
Review №71

Every one has excellent customer service skills.

Le
Review №72

Food is excellent top quality but is so so small you can hardly move around

Am
Review №73

Great prices and clean. They have really come up from what i remember. Its nice to keep these types of stores.

ab
Review №74

Cheap meat, good bread, fast service, the parking lot is to small but other than that is a good place to go.

Ca
Review №75

The best fajita marinada in town. look for specials in the local ads and you can get it on sale. Its great for cookouts and BBQs.

Jo
Review №76

Good store!! Had everything we needed for tamales!!

Tr
Review №77

The produce section has been rearranged to give more room. Very much appreciated

mA
Review №78

Good place to go for a shopping 🙂they have a kinds of stuff mostly Hispanic food and u could tell by the name but if youre looking for a place to shop and find variety COME HERE😉🍎🍌🍞🌽🥚🥩

Re
Review №79

Great store to go to but parking is not good. Also if it is the weekend and you need 1 item expect to wait a while not all lanes are open at all times.

Mi
Review №80

Love the marinated meats.

De
Review №81

Been shopping here for over 5 years. The Employees in the meat department were already Super Nice, over the years they have come to know me, the service is ALWAYS GREAT & KIND!!!!!!

Re
Review №82

Good products, services, fresh.Now if only we could inspire customers to respect others, we will have it MADETHE PARKING SPACE NEEDS INSPIRATION

Jo
Review №83

I think the only thing I like is that its close to home & some employees are nice. I dont like that there isnt enough parking outside The traffic in the parking is horrible & people are rude & dont move or drive by to fast. Some dont yeild for pedistrians. Rude! (So watch your kids) The store is very small & crowded inside. A lot of times they dont have what I came for. Sometimes the fruit & veggies are fresh but Ive also seen other times that they are not so fresh. They dont have much of a wide selection of pan de dulce. They have some already prepared food at the back. Its pretty ok good, but kinda pricey for the size. I dont really like the constant fast crowded hustle of this place. This is why I dont go there anymore.

Ta
Review №84

Cashiers are nice but it has a funny smell

DU
Review №85

They have good food Good stuff but is small place for the others can of stores

Ta
Review №86

Great prices and employees are excellent but the parking is ridiculous....

Cu
Review №87

Compact Supermarket but have alot and varieties products to choose, fruit and vegetables ofter on sale lower price on Thursday and Friday

Mr
Review №88

Go shopping there often great meat great breads and all the real Mexican food

El
Review №89

Everything orginized and delicious fresh meats

jo
Review №90

Friendly & helpful employees. Clean store and found everything I needed.

Jo
Review №91

The meat is excellent the prices are great love shopping here it would help to know Spanish

Na
Review №92

Great prices

Ch
Review №93

Its was a good super market and nice price 👍👍😊

Et
Review №94

I was very satisfied people were very helpful and the women who worked in the meat section was really nice over all I am impressed with there selection and items

ma
Review №95

Meh

Lu
Review №96

Very clean .. the vegetable area very nice and clean

Ne
Review №97

El Rancho Supermarket needs and express lane 15 items or less. Had to wait 20 minutes for 2 items.

Ry
Review №98

Not bad, but as usual the parking lot is horrifying. Either there is no where to park (not so bad all the time), or there are pot holes every where.

Is
Review №99

Wide variety of mexican grocerys, love coming here for the fresh vegetables and fruits.

Ba
Review №100

They had every thing I needed an more for a quick trip to the store I Will b going back there many more times....it was very clean

Information
100 Photos
100 Comments
4 Rating
  • Address:1540 S 1st St, Garland, TX 75040, United States
  • Site:http://www.elranchoinc.com/
  • Phone:+1 214-919-3490
Categories
  • Grocery store
  • Mexican grocery store
  • Supermarket
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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