user
CarONE Auto
4117 Forest Ln, Garland, TX 75042, United States
Appearance
CarONE Auto
Comments
Ta
Review №1

Buying a car experience was always for me a lot of hustle, Headache and stressful!!!Thank you for Sam and CarOne for making this experience smooth, Simple and easy! No last moment surprises very honest and straightforward! I l’m very Happy with my purchase and definitely I recommend CarOne for everyone.

St
Review №2

This place is great, everyone is helpful and friendly, expedited my registration and plates. Let me test drive several cars, and they were very thorough in answering all my questions. Overall great place..

Jo
Review №3

3 weeks ago I bought Nissan Altima from this place. I liked the process. Very easy process and very nice people. No games or time wasting.Few days ago I called them asking help in some issue and their response was really amazing. They put a lot of efforts to help me.I do recommend Carone.

jo
Review №4

I bought a car for my son to go to college. Sam was wonderful as I didn’t feel rushed or pressured. No last-minute surprises. Overall it was a good experience.

Je
Review №5

Found our car on the website. Sam and CarOne was a wonderful car business. Friendly, quick and ready to work with our credit union.

Ch
Review №6

Overall I had a very good experience with CarOne thanks to Sam! Going to car dealerships and being a woman, sometimes you feel like the salesman is trying to get over on you but I felt reassured here. I had a minor problem with my car and Sam was very honest and helpful throughout the entire process. Honesty is key! He went out of his way and out of his budget to fix my problems & I really appreciate that. I would recommend this dealership to all my friends and family.

Hi
Review №7

Sam helped us out today and made our car buying experience an absolute BREEZE! We drove up and he had all the facts about the car easily accessible and was so timely with everything. We were in and out in an hour. Highly recommend Car One!

Ta
Review №8

I purchased a 2011 Mercedes Benz C300 form CarONE Auto and let me tell you...THEY TREATED LIKE THEY APPRECIATED MY BUSINESS! They were willing to listen to my requests and they went above and beyond meeting those requests. I appreciate CarONE Auto!

St
Review №9

My mother bought a car from them 6 months ago. They have had her tag for over a month and will not send it to her.

Ca
Review №10

Recently purchase a car from them. Basically they sold me a lemon. Car broke down within a week. I spoke with Sam several times and each time he told a different story. The sad part was when he said Good Luck. Do not buy from this place. Also, the maintenance they offer is no good. Sam really sold it good. I spoke with the maintenance plan member and was given the correct information. It was totally different from what Sam said. Do not I repeat do not buy from them.

Ha
Review №11

Sold me a messed up car. It turned off while driving down the highway multiple times. Only offered to fix it for free when I said I wanted to return it. When they did fix it they stole something from my car and I only got it back after arguing with some lady there that it was mine. THEN stole my AirPods out the car they gave me for my rental when I accidentally left them in there

Ca
Review №12

CARS ARE NOT MAINTENANCE!! I checked the oil and it was gunky and black and stunk onto the dipstick. Under the hood was dusty and he said it hasn’t been sitting long. Then there was no coolant at all so the car probably would of overheated on the way home. LIES AND MORE LIES NONONO

Am
Review №13

Recently purchase a car from this place. Had the car for 2days in which it broke down. Contact Sam to let him know. Took the car to the mechanic and was told I would need a new engine. Please do not purchase any cars from this place. Car was no good. They never tried to make the situation right. I will be contact BBB and having them investigate this company. I’ve been reading up on things that can be done. Also their known for doing this. I’m not the only one. Please once again do not purchase from them.

Sh
Review №14

The car is a fair deal. We needed a small car ASAP due to be my husband wrecking his Harley and it’s in the shop. It’s 20 degrees outdoors soooo. We checked out the car as best we could. It has a coolant leak and a weird smell, which my husband will fix and he tolerates the smell for now. We will fix the falling headliner properly. The dealer promised a “lower price “ if we returned after looking at the other 2 cars we had scheduled to see but alas did not follow through on that promise even though we paid him cash. It was late, freezing, we were thirsty and hungry and I was frustrated because he was closing deals on 2 people at the same time so I just wanted out of there so we did not haggle. This, however, leaves a sour taste and I will not in good conscience refer others to the dealership or return myself.

An
Review №15

Very smooth process and professional service! I’m glad I came across this place during my search for purchasing a car. The sales person was very patient and nice throughout test driving the cars I was interested in. Overall would definitely recommend, I’m coming back when I want to upgrade/buy another car!

Do
Review №16

I just want to start off saying that this is one dealer that you don’t have to worry about them scamming you with packages and add on’s. Literally the only thing you will pay for is what the legitimate value and price of the vehicle is, of course, adding in sales tax and TTL. I see some comments about the vehicle breaking down and this and that... Honestly, you’re buying a used car. You have to do you due diligence to make sure you’re making a good purchase. In my experience, Sam is going to let you know everything HE knows about the vehicle and that is awesome. Just know that if you go here, you will get an honest breakdown of what you’re going to purchase and they aren’t going to play sales games with you. So refreshing!

Sa
Review №17

Great professional people with great customer service. Many car options with excellent quality and competitive prices. Will definitely come back.

Ta
Review №18

I had a really good experience with these people They are professional and have a great service. I bought my car from them and they were really helpful, I got the car I like clean and in a good price. I recommend these people if anyone wanna buy a car.

Re
Review №19

Nice people and very good offers in general. I liked the 2 years maintenance plan they offer with their vehicles for free!! I bought BMW last week from this place and I am very happy with it.

Yo
Review №20

My nephew got his car from here and he recommended it. Am glad that I chose to by my car from here they gave me an excellent deal for a car with low mileage. I can’t believe it and also they are so understanding I recommend this place badly go and buy the car that you want with the price that you like

Im
Review №21

I was at this dealership Yesterday. We test drove 3 vehicles, the sales person was very polite and willing to help. We ended up buying Jeep Patriot. Very nice very clean car. The most I liked was the 2 years maintenance plan the gave me for free :) :) Price was also was amazing. I certainly recommend them.

Fi
Review №22

Car One was amazing to work with and made every step of the process smoothly. Highly recommend to everyone.

HA
Review №23

Excellent place to buy a used cars, I found within the budget that I had. The transaction was smooth and fast.

Kh
Review №24

I went there last Saturday and bought a very clean Nissan Altima and I am very happy with it! Amazing service and very nice staff. Thank you guys.

Fn
Review №25

Really good people and excellence in service I bought my Toyota from Car one Autothey really give me a good deal I have no Issue with my Toyota 👍

Ca
Review №26

Don’t not purchase any cars from this place. They will sell you a broke down car that they fix enough to only get it off the lot. Do not purchase from this car dealership

An
Review №27

They are really nice...before two weeks i buy my car from this shop they was really nice and they gave me a nice price and a nice car with no issues on it!! I really appreciate that❤️❤️

st
Review №28

Amazing deals, great customer service, What I really like about this dealership is that they gave me a 2 years maintenance plan for free!!!

Ab
Review №29

High quality selection. Great customer service. with an excellent service department.

Al
Review №30

Nice people excellent service cars in real good shape I will like to get my second car from there

Sh
Review №31

I was very impressed with the friendly and wonderful service I received at Car One. The day after I bought the car I had transmission issues. They took the car back for a full refund, no questions asked. Would highly recommend.

Da
Review №32

BEWARE they do not follow up after initial contact. Sam continues to text stating he is working on the issue but never does. I feel the maintenance plan offered is bogus because they are liars.

MM
Review №33

Great dealership with great customer service.Highly recommended.

Iy
Review №34

Had a wonderful experience with Sam he was very helpful and honest. We got the car checked out he was patient with us and overall it was a good sale, I’m very satisfied with the customer service. He told us flat out how it was and how to fix it and even made us a better deal ! It was great forsure

Om
Review №35

Good people, I got a new clean car there❣️

Ib
Review №36

I really got a nice car there .. thanks Rami

ch
Review №37

Terrible car dealer..very dishonest man he will sell you a bad car with bad tyres, shocks..the worst dealership..cheats

Ci
Review №38

Very nice dealership.Let me take the car for a pre purchase inspection.Put a brand new front window on, along with windshield wipers, & fixed my drive belt. I would highly recommend. They treat you right when you are honest and upfront with them. Anybody looking for a car and want to go to a nice dealer with more than reasonable prices R & D Auto Sales LLC is the place to go

Im
Review №39

They have multiple choices with a reasonable priceVery helpful and taking care about payerAlso cars is in great condition and they are trusted people over all it’s was a great deal and I am happy

Ka
Review №40

Very nice, transparent owners cars are all clean title. Would recommend

Ua
Review №41

Rami I wanna thank you for the KIAI love it :)

A
Review №42

Very frank in their dealings. Very friendly and humble guys who would not make you feel you are being ripped off. They dont push you with many words to make you buy. They would explain and make you choose. The only reason I did not give them 5 stars is that I am a new customer so I am reserving the last star for what happens after this time. I will return and add after I have driven for some time.Fast forward to today March, 15 2021. About 2 years after I first bought a vehicle from them, I have returned to give them the last star I left out in my first review. I could not wait to buy another car from them due to the performance of the first one I bought from them. I never had any problem ever since I bought the car. I gave that to my wife and returned to buy another one. As usual, they are of their customer service best, few words, no bait and switch, no add-on or upselling. They will let you test drive any vehicle you choose and as many as you want to test. Price is exactly what you see. Sam will tell you everything he knows about the car and let you decide. I walked in at 2pm and in less than 30 mins, I test drove and got a deal. Walking out with 2015 Sonata. Great guys, good business. I will surely recommend you check them first if you want to buy a used car. Great price, good condition. A five-star performance hands down! No question!

De
Review №43

Worse place ever no customer service.. car not detailed, sold it and acted like they didn’t know what was wrong. Yea it’s used but at least sale a car that you would buy in the same condition. DONT NOT BUY FROM THIS PLACE!!!

Ja
Review №44

I bought a car from these people when they were on Division in Arlington and it lasted just over a year before the car literally fell apart. Leading up to that I had changed all 4 tires, the battery, alternator, both ball bearings, window switch, and front brakes then one day driving down a hill the driver side bumper collapsed onto the tire along with some components of the hood and now it is immobile. I refuse to fix it anymore and I cant reach sam.

Ch
Review №45

My experience with R&Dl Auto Sales was very pleasant. From the time I spoke with Rick on the phone until the time I drove away in my 2010 Hyundai Accent, I was very satisfied. If you are looking for a nice, clean and dependable automobile for a reasonable price, I recommend R&D Auto Sales. The financing process was painless, quick and smooth. I plan to do business with this company again in the future.

Ca
Review №46

We purchased a car Saturday from R and D auto sales on Forest Lane in Garland. What a wonderful experience! Courteous, professional people who know how to treat customers. The car we purchased had some miles on it, but also had a Carfax, and we know a good deal about the vehicle. Great price, and great service. We will definitely send anyone who is looking for a clean used vehicle to R & D.

Si
Review №47

I’m glad I came here to buy a car. Everyone is friendly and helpful. Especially Roy and Sam.

Ro
Review №48

This is one of the best car dealers I’ve been at.. very nice people, nice cars and really good deals .. much recommended

Er
Review №49

Horrible place. We bought a car that had a new engine installed in it. So we paid a higher price for the car since it had a new engine. Engine locked up in 2 months. No issues at all with the car before. Took car to mechanic who told us engine is gone and that we need to find a new engine. Called R&D and told them what was going on. They said they would look into it and call back. Never called back. Had to call them. They then said they never said it was never a new engine. That he spoke to the salesman, which is his son, and again told me that the engine was not new. I looked at the engine with my own eyes and it was new. So they sold us a lemon and wont do anything about it. Dont trust these guys. They are looking for the next sucker. Go anywhere else!!!

ad
Review №50

Rami thanks man for the car, very funny guy💙

Sa
Review №51

Thank you for the great service. I liked my FIAT 500 alot :)

W
Review №52

Good deals, had a lot of reasonable priced options to choose from. Very helpful staff. Love my new car

Ad
Review №53

Sold me a bad car be careful they sell patched up cars just good enough to get them off the lot... Take sum one very experienced with cars under the hood didnt have a full two days air conditioner stopped working and the engine light came on..

Gl
Review №54

R&D Auto sales, very very pleasant experience. They worked to help me find a good quality vehicle. I would recommend them to anyone looking for a nice dependable vehicle.

La
Review №55

I had to car shop on my own. I think I got a great deal. I went to R&D plus several other dealerships. The other ones seemed a little shaddy. I ended up coming back to this one.

Ad
Review №56

Honest, and fair. not as sketchy as other dealers around. would recommend.

Ta
Review №57

Shady.

Ph
Review №58

I had a very pleasant experience with this dealer. They are small volume but family owned. They have great prices and compete any dealer in the metroplex. They offer warranty programs and Carfax reports on every vehicle they have for sale. I look forward to buying cars from them in the future. Thanks

Ab
Review №59

Thank you so much for a great car Very good price very nice people thank you 👍❤️

Ca
Review №60

I have never deal with a dealership as transparent as this one. Profesional and truthful and great deals. Razgard is truly a great person

El
Review №61

Visited five weeks ago and am taking time out to revisit my experience and share it with you all. Found exactly what I was looking for at a competitive price! I found one of their cars via cargurus and later went to check it out in person. Basically, I didnt go there to browse but instead had my eye out on something specific. I spent quite a lot of time there compared to average and the workers were all very patient and didnt try to pressure me into making a rushed decision. I was pleasantly surprised at this. For instance I had already looked up the VIN to verify the car had never been stolen or never been totaled. The national crime insurance bureau has a free database where you can lookup this kind of info. I test drove the car twice in the same day and probably spent forty or so minutes with it. I would suggest you take someone with you when you test drive, theres a saying about how two are better than one. They also used their expertise with whatever questions I had. Ultimately, its up to the consumer to understand what they want, what they can afford, and what they are looking for in a car- as well as the significance of choosing a used over new car. For instance, the pictures on the site didnt try to hide flaws with the car. You just gotta look with a critical eye. However, I felt like I was dealing with trustworthy people. I went armed with a checklist of red flags to look for that would suggest dishonesty however I was relieved to walk away from the transaction feeling as if I had benifited from engaging in an honest transaction. Lastly, I suggest you call ahead and verify hours especially if you are wanting to visit as soon as they open or near closing time. I understand every experience is different but if you see something you are interested in I say take the chance and stop by.

Ha
Review №62

The mechanic at that car dealership is not honestI took my car over there and he said I will fix your car in two weeks , After the next two weeks I went there to pick up my car I found out that he traveled to Baghdad for his vacation and he left my car without fixing it.Not recommending.

Om
Review №63

They are honest with customers and good price

Ru
Review №64

Will give you a very fair deal.

Zh
Review №65

Very good selection of cars. Prices are competitive and you wont find a better customer service at a used car lot than R&D Autosales!!

Ki
Review №66

Amazing deals on very good vehicles

Ro
Review №67

Dont try hard to help you!

St
Review №68

Good experience, I got what I wanted, I pray I want what I got.

Mo
Review №69

Very professional

Ja
Review №70

Honest car dealership

Hu
Review №71

Nice clean

Vi
Review №72

Not so good.. takes too long to repair the car.. also the staffs are amateur.

Ht
Review №73

Good job

Ja
Review №74

Excellent

Information
61 Photos
74 Comments
4.4 Rating
  • Address:4117 Forest Ln, Garland, TX 75042, United States
  • Site:https://carone-auto.us/
  • Phone:+1 682-688-4371
Categories
  • Car dealer
  • Car finance and loan company
Working hours
  • Monday:11AM–5:30PM
  • Tuesday:Closed
  • Wednesday:11AM–5:30PM
  • Thursday:11AM–5:30PM
  • Friday:11AM–5:30PM
  • Saturday:11AM–5:30PM
  • Sunday:11AM–5:30PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations