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Sleep Experts Garland
3315 N President George Bush Hwy Ste 200, Garland, TX 75040, United States
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Sleep Experts Garland
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Vi
Review №1

Daniel was such a huge help in our selection of a new mattress! Very knowledgeable and kind. We got a slew of discounts and cant wait for the new bed; delivery is fast too!

Da
Review №2

Both salesmen were very nice. Delivery date a lot sooner than Ashley furniture. Waiting for delivery only a little over 2 weeks after purchase.

El
Review №3

Aaron was very informative, kind and patient. The level of service we received was top notch. He made my wife and I feel comfortable making our purchase and found a way to give us a great deal on our purple bed, adjustable bed frame, pillows & bedding. I would highly recommend you ask for Aaron.

Gi
Review №4

Great customer service. If you are in the market for a new mattress come here. They have a great sale going right now. If you are over due a mattress drive to Sleep Experts, and try out their mattresses, and soon you will finally get a good night sleep. Sleep deprivation is harmful to you mentally. Take care of yourself, and feel revitalized.

Pa
Review №5

Mike Reed will work with you to find the best pillows/mattresses to fit your needs. He is very knowledgeable about the products available. Financing is available & he will work with you to get the best deal. Go see him on a Saturday, youll be glad you did. :)

Ra
Review №6

I will purchase from this store anytime. Mike R. is the best salesman I’ve encountered while shopping for home goods. He’s very patient and kind! Thanks for everything Mike!

Ne
Review №7

Best customer service Ive seen while furniture shopping in years, knew exactly how to help.

Ma
Review №8

Mike Reed at the Garland store was exceptional!! He is very knowledgeable, patient & overall shown great customer service with my visits. He even answers the phone with such enthusiasm, very positive attitude. Mike even called me on his day off & checked to see how my delivery/setup went that day. I was definitely impressed with him & recommend him!! Sleep Experts should be very proud to have Mike Reed on their team and his representation of the company!!

St
Review №9

Mike and Aaron are outstanding. My wife and I had an exeptional experience buying our new bed. They were both very patient and cared more about our experience than making a sale. I highly recommend this store.

Pa
Review №10

Simple, straightforward and easy. Highly recommend the sales rep, Aaron. He was helpful and easy to work with.

Da
Review №11

We have been using Sleep Experts for use for our mattress and adjustable beds. Their staff is always friendly and helpful and finds us the best deal available. Thanks to Mikey for helping us today to replace an older adjustable bed. We will keep going back!

Wi
Review №12

Mike did a fantastic job great customer service skills. Offered me many options and got me a great deal for the money that I had. Would definitely come back to sleep experts in the future and highly recommend anyone else looking for a mattress do as well..

Pr
Review №13

Rydal, was an excellent help when choosing my mattress. I am so thankful for his patience when making such a hard decision. Would definitely recommend my experience to anyone looking for a mattress.

Ci
Review №14

After sleeping on the mattress we purchased in May, we decided it is not a good fit for us. Prova at the Firewheel Sleep Experts spent 2 hours with me and helped us find the best mattress for us, a Temperpedic. Just as Aaron was, she was expert & patient. Aaron at the Firewheel Sleep Experts was very attentive to my mattress needs. Ive bought 3 queen size mattresses so far in 2021 and NONE were a good match! I bought all online based on reviews and wont do that again. I spent an hour at Sleep Experts yesterday and Aaron patiently walked me through the 4 that came up as matches on their system. After spending time lying on each, we found one that Im hoping will be perfect! Ill update after I sleep on it for a while! I only have to waitone day for delivery, so well see. Go visit Aaron at SE!! Hell help you find the best mattress for you!Update...Ive slept in the bed two weeks and Im not sure its the best bed for me, but Aaron encouraged me to walk on the bed for a few minutes everyday to break the mattress in. He says its what they do at Sleep Experts when new mattresses arrive in the store. SO well continue sleeping and walking!!! Aaron was very patient & understanding when I went in yesterday after sleeping on it for 2 weeks. Says it takes at least 30 days to break in a mattress! Trusting the expert. Ill update after 30 days.

iz
Review №15

My husband and I came in looking for a firm, cooling mattress and we left with everything we were looking for and more. Mike was absolutely fantastic every step of the way. From giving us suggestions to helping us decide on a mattress topper to getting us an even better deal, Mike does it all! We will definitely be coming back in the future and referring all of our friends and family. Thank you!!!

R
Review №16

Went to get a new bed for my parents, Prova was extremely helpful and patient while I translated for my parents all the features of the beds. I ended up taking a Sleep Number bed for them and Prova was able to help me get them the adjustable base with the vibrating feature for a great price!

Al
Review №17

Rydal was awesome! He helped me figure out just what I was wanting in a mattress even though I was having a hard time putting it into words. Excellent deals and excellent, clean service, especially during Covid times!

Ch
Review №18

Fantastic experience!! I came in with no plan but to lay on every mattress but Mike was there to save me. He knows his stuff and made sure we found the right mattress for us. Awesome customer service and absolutely no pressure!!

Ma
Review №19

The sales associate was very knowledgeable and helped us make a decision on the perfect mattress.

Ch
Review №20

Very pleasant experience no sales pressure great options fantastic price

So
Review №21

We came to this location after shopping around a couple other competitor stores and Im so glad we did. Mike was so knowledgeable, helpful and got us a AWESOME deal on our new mattress. Thank you so much Mike!

Il
Review №22

We came to this location after shopping around a couple of competitor stores and Im so glad we did. Mike was so knowledgeable, helpful and got us an AWESOME deal in our new mattress. Thank you so much Mike!

HC
Review №23

Guys let me tell u. Me and my wife had an awesome experience with Nova at Sleep Experts. Please.... if you are looking for the perfect sleep, go see her. She knows how to guide a Customer to that GOLDEN path She is indeed an EXPERT. Mario

De
Review №24

Mikey was very informative and extremely helpful!

Do
Review №25

Danny Carder exemplifies what customer service is all about. He went above and beyond to work with us. Trust me, we are handful in terms of expectations when it comes to customer service. We got an incredible deal on American made merchandise, answered ALL our questions, we made multiple trips to the store also, while shoping the competition. Truly awesome experience. Highly recommend this company, you will not be disappointed. Thank you Danny!

Gr
Review №26

Nova was very professional and helpful. She was not pushy at all and she made it easy. We highly recommend sleep expert and Nova . They have good price, and good product .

M
Review №27

My wife and I really enjoyed the friendly service we received. All of our questions were answered and we left feeling like good about our purchase.

Sh
Review №28

So far our experience has been great. Mike was amazing and i am excited to get my bed! The 27th can’t get here quick enough.

B
Review №29

Mikey Reed asked great questions, gave several options. He was very patient and sold us a great mattress at a great price.

Ch
Review №30

The man who helped us was very knowledgeable and was very patient with us and our two toddlers. Great experience!

Ma
Review №31

A+ rating to Larry and Sleep Experts Garland. Larry was very helpful and patient, answering all of the questions I had (which were many). Larry helped me better understand the different type of mattresses (pros, cons, etc.), and got me a great deal on the mattress I ended up going with. Larry knows his beds and it shows.Sometimes mattress store folks get a bad reputation for being pushy salesman, but Larry was the exact opposite. Larry is interested in finding the right mattress for his customers, regardless of the price (rather than trying to sell a mattress with the most markup). This approach results in happy, satisfied customers that bring in repeat and referral business to the store, which is the way to go.Ive been sleeping on my new mattress for about two months now, and am still enjoying it thoroughly, waking up refreshed each morning. I tried the bed in a box route before visiting Sleep Experts, but it didnt compare to the the mattress Larry sold me, which was much more comfortable, a better fit (no more lower back pain) and just about the same price.The delivery folks were great as well, giving a real red carpet experience. They removed my old mattress and bed spring and set up the new bed spring and mattress in no-time. It was nice not having to move the mattress pieces around myself.If youre looking for a new mattress, Id definitely recommend stopping in and visiting Larry at Sleep Experts Garland. Thanks again, Larry!

De
Review №32

Easiest and best mattress purchase I have ever made!!!!! Larry was exceptional from the moment I walked in, he listened to exactly what I wanted, what I didnt want, and the price point I was looking for. No drama, he found me exactly what I wanted...even gave me the best pricing and best deals possible (I know because I have been mattress shopping for 6 months). From start to finish it only took me 45 minutes. I was having my heavenly rest by the next day :) I have already recommended this store to several people. We will definitely work with Larry again!

Sh
Review №33

I just spent my afternoon with Rosalia and she was the most patient mattress sales rep I have ever shopped with. I actually felt at ease laying on mattresses in a store setting, which I have learned is very important in the long run. Plus she did everything she could to get me everything I wanted at the best possible price. My guest and I thank you. ~Stephanie

Lu
Review №34

Salesmen was very professional and polite.

Om
Review №35

Truly exceptional experience! Isaac was able to answer all questions when it came to finding the right mattress for us. He’s very knowledgeable about all his product and actually cares about his clients comfort.

Bi
Review №36

Great experience we found a great bed for a reasonable price. The wife loves it so I’m great!

Ca
Review №37

Knowledgeable and professional

Wh
Review №38

Isaac is seriously the best! He was very knowledgeable, patient, kind and helped us pick the perfect mattress for my husband and I. We have very different tastes and found one mattress that will makes us both happy. Thankful we came in when we did so we could have Isaacs help!

Li
Review №39

Isaac was great! He respected our price point and showed us several options. He helped us narrow down to just the right one. He is such a pleasure to work with and knows what hes talking about! Go see him today!

cr
Review №40

Second tempurpedic purchased here. Always great service.

Te
Review №41

Friendly service with mattress expetise

Ja
Review №42

Isaac took great care of us. He sold us what we needed, not what was most expensive. He treated us like family. He was very knowledgable in mattresses. He takes great care of his customers and gave us his personal cell. We had a bad experience with buying a mattress online from amazon, so glad we went with Sleep Experts.

La
Review №43

HI, I am Larry Atherton the new store manager at the Garland location. I have been in the business of helping my customers get a great nights sleep for over 20yrs. At Sleep experts we care about how you sleep more then anything. Our goal is to help improve our customers lives by helping them find the right bed. Using our Expert match system helps us find not only a comfortable mattress but a great sleep system to help your body rejuvenate and rebuild while you sleep. Which makes the rest of your day even better. Come in and try out our great system and start sleeping better soon. Mention this post and receive free deliver and set up on any purchase over $599.

Ch
Review №44

Larry has to be the most patient person on the planet. He took so much time with us in selecting the best mattress for the best price possible. We will definitely refer Larry to all of our friends and family! Cannot thank him enough!

Et
Review №45

We just purchased a mattress for my little brother at this store and Larry was incredibly helpful for us. He had a great personality and was very cheerful. Sold us on two great pillows along with the new mattress as well. Next time we go mattress shopping we will surely come back to Sleep Experts in Garland

Al
Review №46

Mikey is true Team America. He was fully dedicated!

Mi
Review №47

Good prompt service.

Au
Review №48

Isaac was amazing came in right before close the night before my purchase and he stayed late to help me find my perfect mattress that I ended up getting the next day! I will be returning here for my next mattress purchase! He was in no rush to sell me a mattress but to take the time to find what matresss best suits my needs!

Je
Review №49

Larry was so friendly, knowledgeable, and helpful. I needed a new pillow and he helped me find the perfect one and got me the best bang for my buck. I will definitely be back to shop here again!

Je
Review №50

Awesome deal on a floor sample mattress. Whats not to love. Very pleased with the service and both Ray and Lance were informative and easy going. I love this stor ed.

Om
Review №51

What great experience! Larry helped me figure out the best sleep solution. I would highly recommend this location based on the wonderful customer service experience.

De
Review №52

Cannot say enough good things about the customer service at this store. Larry is very knowledgeable and very patient. Great place to look for your next mattress!

Ky
Review №53

Kind salesperson Giving me a fair price for the righr product

Au
Review №54

I came here to get a mattress protector for a mattress I purchased elsewhere. They were so nice and helpful and were not at all rude that I had bought my mattress somewhere else. The representative was very informative and polite. I definitely recommend shopping here in the future!

La
Review №55

Great experience with Isaac. Have looked at several different mattress stores but found this to be best on price, quality and thorough answers to our questions.

Sh
Review №56

Stayed open late so I could grab a last minute mattress.

Mr
Review №57

Best experince when i got my mattress great quotes! Made buying my bed so easy! Will return again in the future! Ty issac! You totally awesome!

Te
Review №58

Nova Uttal was so sweet, kind, knowledgeable and very helpful when my husband and I came in to buy a new king mattress. Sleep Experts is very lucky to have a great employee.

Do
Review №59

Nova was attentive and acknowledged me as I entered the store even though she was with 2 other customers

Ju
Review №60

Great store and easy experience! Ask for Juan.

Ni
Review №61

Had a wonderful experience with the staff and they got me a great deal on a mattress and adjustable frame for under $1000.

Ga
Review №62

Wish I could give a zero for stars but this will do. Firstly let me state that I do not have an issue with the company or any of the entry level employees. With that said, the male manager, that drives the beater of a car that can not roll his back window up, is extremely rude and disrespectful. I understand if you dont like your job but please do not take it out on customers.

Ju
Review №63

We received great customer service from Hank, today. Hank is very knowledgeable about the products and services. I recommend Hank and Sleep Experts in Garland very highly! Thank you!

Je
Review №64

I was taken to the Sleep Experts in Garland by close friends. I had been experiencing severe back pain and assumed it was aging. After visiting my friends and sleeping on a different mattress, I was stunned to awaken with no back pain. While arguing I could not afford a new mattress, my friends literally HAULED me to Sleep Experts. Garland # 117013. I was met by Larry, who patiently listened to my laborious saga of back ache. Larry placed me on their amazing computer diagnosis bed system. He asked about the mattress I was using, explained the size person my mattress was designed for, and then ushered me over to try out 3 different mattresses in the store. I was stunned, STUNNED to feel immediately the difference in my back by assessing my weight, height and position I favored in sleeping. ( on my side) I was going to order the mid range mattress that felt sooo much more appropriate for my back, but shared with Larry, I truly preferred the top of the line mattress. Larry patiently calculated the difference of payment amounts for each mattress, the payout period, and payment options. I determined after hurting for 3 years and having difficulty standing, to purchase the top flight mattress. I asked for the delivery date to be postponed for a month in order to sell my Temperpedic mattress ( oh..did I type that? ) and save a bit of money My new mattress arrived Sept 21. I am only now ( 12/3) writing this review to be certain my back issues were resolved. Larry was patient, he listened to my story, and appropriately recommend a mattress that has changed my life. I am so grateful. I am a professional singer and voice teacher and must stand erect for long periods to do my job well. I am so grateful to Larry at Sleep Experts Garland. If your back is killing you, invest 30 minutes and visit a Sleep Experts in your town.

Ja
Review №65

Great experience; knowledgable staff/manager. No pushy sales tactics or uncomfortable feeling during the shopping process

Ed
Review №66

Rosalia was great with us. We had to exchange our new mattress for a less firm one and she was great with that as well.

Ch
Review №67

Ask for Isaac!! Very knowledgeable...not pushy into buying something we couldnt afford!

Ro
Review №68

Walked in and got great service and a great deal on King and 2 Queen Mattresses.

al
Review №69

I am Alicia, the new Store Manager here, and I live locally in Garland. I am inviting you to come visit with us to learn about how to customize your ideal sleep environment. Please let us know you saw us on Google/Yelp for a free metal frame and 25% off any accessories, with the purchase of a mattress set. Thank You!

Ke
Review №70

Great products and prices.

Pa
Review №71

Isaac was really helpful in getting our mattress needs addressed.

Br
Review №72

ADDED NOTE TO ORIGINAL REVIEW: I was diagnosed with 2 herniated discs the same week that I had bought this bed. I didnt know until after the fact. Our mattress has helped IMMENSELY at alleviating my back pain associated with this. This goes to show even how much better this place is; they could have been like any other place and just given me any ol mattress. But, in this case, their expertise and listening to the customers need made a huge difference. I could only imagine how much worse my condition could have become if these guys werent so awesome!!!My husband and I tried this place looking for a good mattress. From the minute we walked in the door, we were greeted and questions were asked to gauge what we were looking for and what we actually NEEDED vs. what they WANTED to sell us. We both do a ton of research and were thoroughly impressed on how much both members of staff knew about their products! They even werent afraid to talk down products and be upfront and honest about them.We got information and decided to look at some other stores. One of them at the other stores didnt even bother to get out of their chair to greet us until about 5 minutes after they saw we were looking. My husband I prefer extra firm beds and we told the salesperson this at the other location. They basically tried to look for firm but kept on directing us to either their brand or whatever what most expensive which didnt work at all for what we needed.We ultimately ended up going back to sleep experts the following day and buying through them. Sleep experts....seriously....I didnt really expect the name to reflect them that much, but seriously....these guys KNOW what they are talking about. Delivery was awesome also. Guys were within their 2 hour window as promised and were in and out in 5 minutes.The only downside? That my mattress is going to last long enough that I dont need to see these guys for a while! Definitely would do business with them again and recommend them.

Cl
Review №73

Isaac gave us a great service & advice on our matress choice. Very professional!

BT
Review №74

Wonderful experience! Not pushy and great prices!!!

Fr
Review №75

The store is now closed. They have asked to use their Wylie Store instead.

Ta
Review №76

Rosalia hooked up my mom and dad!! Come see her for a great nights sleep!!

Bo
Review №77

Larry took great care of us by making sure we had every discount possible. He did not try to sell us something we did not need.

PH
Review №78

Good deals on comfy bed options for you!

Oa
Review №79

Good food, loved the sliced brisket. A little pricey but not too bad.

Ad
Review №80

A great place to buy the best beds with the greatest customer service!

Le
Review №81

The staff was friendly and helpful.

Pa
Review №82

Came in looking for a new bed. Found what we wanted for a good price along with great service.

De
Review №83

Isaac is a great person to deal with

fe
Review №84

Nova was a big help to us

Ma
Review №85

Very helpful, pleasant shopping experience.

Ly
Review №86

Isaac was AWESOME!

Ci
Review №87

Awesome job!

Information
24 Photos
87 Comments
4.8 Rating
  • Address:3315 N President George Bush Hwy Ste 200, Garland, TX 75040, United States
  • Site:http://www.sleepexperts.com/stores/mattress-garland-tx-75040
  • Phone:+1 972-495-9103
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Credit cards:Yes
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