DHL driver did not call or ring the bell during delivery on the 8th of July, talking to DHL representative that day I learned that my letter will be redelivered on the 9th, but DHL policy orders employees to refuse to call the phone number on the package when they come to the address. Since no updates were posted on tracking site on the 9th by 3 PM, I called DHL and found out that they lied to me the day prior, and re-delivery attempt will be made on the 12th instead, apparently they do not deliver EXPRESS letters to New York city on Friday, Saturday or Sunday and that if I want to pick it up at this location, they could possibly schedule a pickup on the 13th. Erik also accused me of lying to him that DHL employee told me that they would re-attempt delivery on the 9th. Any time you make any requests of this companys employees, such as: please deliver the package and just drop it into my mailbox, they delay shipment by a day or 4 days, as was done in my case. And they say that they can not guarantee that they would even try to put it in the mail box either.I WOULD NEVER CHOOSE TO USE DHL!

They said “NO DHL”.