user
Decatur Highway Trans & Motor
2430 Decatur Hwy, Gardendale, AL 35071, United States
Appearance
Decatur Highway Trans & Motor
Comments
Da
Review №1

Fast in and out service. Very friendly and good folks

Ja
Review №2

STUCK ON I65We were driving home to Tampa from Huntsville, when our car decided to dump a good portion of its coolant and overheat! We starting calling around for help and we finally got in touch with Ken Powell at Decatur Highway Transmission & Motor.Having your car break down is never a fun experience, but I actually didn’t mind the trouble simply because of the fact that we got to meet Ken, Rayburn and the boys at Decatur Highway. They are great mechanics who quickly found the problem and formulated a plan to get us back on the road as quick as possible. However, their hospitality and genuine kindness are what stood out the most! It truly felt like we were family.

Br
Review №3

So very impressed with this company. Very polite and professional staff. Highly recommended!

Ch
Review №4

They were super friendly at this place with very reasonable rates. Loved those guys!

Aw
Review №5

This auto repair shop is the best!!!! Amazingly honest and professional!!! This will be my go to place for any car repairs in the future!! So glad I found them.

Al
Review №6

This place goes above and beyond to help out their customers! Joe explained to me exactly what was happening with my vehicle and even took time to print out essential and not commonly know information to help even further. They made the whole process easy with no tension 😁

Re
Review №7

My car broke down just outside Gardendale on the Sunday after New Years. I was on my way back home to Florida after visiting family for the holidays. The Monday after a holiday is always extremely busy, but the guys at Decatur Highway pushed me to the front of their to-do list, gave me an extremely fair price, and picked me up at my hotel when my car was done. They were quick and courteous, where many other shops would have seen out of town plates and taken advantage by charging exorbitant prices. Id trust this business for any and all needs. Theyre good people.

Ke
Review №8

Great place, I described the issue my car was having and they immediately knew what the issue was. They had my car repaired and back on the road very quickly.

Do
Review №9

Professional, helpful and informative. Made needed repairs after letting me know what the problem were and what it would cost. Service was performed in a timely manner at a fair price.

Li
Review №10

I highly recommend this business. They are very efficient and I will certainly go back for any needs my vehicle may have.

El
Review №11

I have been using Decatur transmission for a few years now and they always do a good job for a good price. 5/5

Ho
Review №12

Jospeh was very helpful. Helped me understand the problem and how to avoid it from happening again.Thank you

Ro
Review №13

This is without a doubt the best mechanic shop I have ever used in my 58 years. Brannon, Scott and the whole crew are knowledgeable and capable of conquering anything. I have a car that most shops that I took it to would not work on. I dont understand why but whatever. Gardendale transmission has been working on it for years and I have not had any repeat issues. The honesty and integrity that they have and the measures they will go through to do whats best for the customer and your vehicle are amazing to say the least.

Pe
Review №14

Great place to get services done

Ed
Review №15

VOID & ORIGINAL REVIEW: Honest, courteous and so helpful. Took care of the transmission on my Chevy diesel in no time. If needed in the future I will go to them. Recommended by the tow company and now recommended by me.REVISED REVIEW: There was a leak in one of the transmission lines. They were supposed to have repaired it by replacing it. Within two weeks on the highway over a couple hundred miles out of town the line blew off their fake fix (rubber connect) and I was stranded plus out $1,545 in a proper repair, motel, and the delay. Not to mention the fact that I could have totaled my transmission. My question is, was it to due to a lack of experience, dishonesty, or just plain laziness?NOPE, I will never go back to Decatur Transmission.

Da
Review №16

5 star review does not do this place justice. I am a 22 year old college student. I go to college in Knoxville at Johnson University, a small bible college. My mom is disabled with MS and my family is very poor. I was visiting my girlfriend and her family here in Birmingham for the holidays. My exhaust had rusted in half and half of it was dragging on the road. I had a 4 hour drive back so I could work the rest of the holidays before school started for the semester. I desperately drove to this shop hoping they could hook up my exhaust because I did not have the money to replace it. The beautiful owner hooked up my exhaust, and sensed my urgency, and said it was on the house. It only took about 15 mins, but the love and kindness experienced will last a lifetime. I am grateful for amazing people like these who work at this shop, and am amazed at the beauty of their hearts. Decatur HWY Trans & Motor, thank you. And when I get the money I will be back for the exhaust, no matter the price, because you are loyal and genuine.Blessings,Dak

Wi
Review №17

Everyone was super nice and helpful. I would definitely recommend them to family, friends and anyone else needing repair work done.

Jo
Review №18

I highly recommend this company. I called while broken down on the side of the interstate, and they came out and helped me on the spot. Brought me the part and helped me install it as well. Very courteous, very knowledgeable and very generous! 10/10!!!

Aa
Review №19

Excellent service. Went above and beyond what i asked of them. Found multiple problems with my car that i was unaware of, notified me, and fixed them the same day for a reasonable price.

La
Review №20

Price almost doubled from the quoted price and was not repaired in the stated time. The work so far seems to be good and they were able to tow the vehicle for us.

Ye
Review №21

Great people and great prices!!!

Kr
Review №22

Great group of people! Very nice and willing to work with you. They were the 6th place we took our car to and they helped us and talked us through everything. Thanks! Will definitely recommend.

Ke
Review №23

Very reasonable and honest! Highly recommended!

He
Review №24

I had a good experience with Decatur highway and transmission. I have a foreign car nobody wanted to work on it . they were high on their estimates . Decatur highway and transmission gave me a fair and reasonable estimate to fix all my problems with my car . other mechanic shops didnt want to work on it.Decatur highway and transmission or good honest people and they will do whatever it takes to make you satisfied and stand behind their workmanship.I recommend to tanybody that has problems with their car to give them achance they will do a good job

Al
Review №25

My family and I have had all of our vehicles repaired by them. Rayburn and the guys who work in the shop are always willing to explain whats wrong and what caused the problem. Communication is great. Their work is always top quality.

Ed
Review №26

I honestly can not say enough about how unprofessional this place is. A transmission replacement is far too expensive to not have your 30 warranty honored by these con artists when the used transmission they installed as a replacement doesnt work right. Wonder why they dont have any halfway decent reviews? Its because theyre not even half way decent. If I could give 0 stars I would, because they should have their business license revoked by the city of Gardendale.

Ja
Review №27

I would give them a complete 0. My friend got work done over Christmas and his car still isnt right! He is a hard working man with a family. For them not to COMPLETELY fix the problem is beyond crappy!!!

St
Review №28

I had a very poor experience with Decatur Highway Trans & Motor.I dropped off my vehicle after having diagnosed it mostly myself, it then sat for a long time without anyone looking at it. I had to ask them multiple times about its status and practically beg them to start work on it. I even told the owner what diagnostic test to run (compression test). Finally I got a call telling me what I already new, the cylinder heads needed replaced.Actual charges seem to always be hundreds of dollars higher than the quoted prices. I was quoted 400 dollars for the job, and then the price suddenly went to $650 when I showed up, and then I saw that they had already printed a receipt for me in the amount of $750, and I had even driven several hours to get the replacement head for the engine.After that I decided to get my vehicle towed to another shop for the repair, and the owner of Decatur Highway Transmission even called the other shop and tried to give them a guilt trip about taking on my repair... not before charging me $125.00 for the compression test though.Overall they were unprofessional in this situation, and I recommend avoiding this shop.

Th
Review №29

Decent work, kind of overpriced though.

Ki
Review №30

Amazing group of guys. I was traveling thru pulling 41ft 5er when my altenator started messing up on my chevy duramax. I called several places since it was friday afternoon and a diesel nobody had time. When i called they were so nice. Kept saying sure come in we will do it. True to there word. Jumped right on it, had me in and out in an hour 20 min was waiting on part delivery. They offered drinks and snacks, even played ball with my dog. Very reasonable on price. Blocked traffic so i could back out onto hwy. 1st class all the way!!!

J
Review №31

Very unprofessional and disrespectful. Tried to overcharge me after quoting me a different lower price. Owner should also not use foul language around women either. Do yourself a favor and stay away from these people.

Je
Review №32

Friendly! They will take care of you!

Ma
Review №33

Bad service it took 6 months for a transmission job n they stole things out of my truck i wouldnt never do business there

ja
Review №34

Great people

Sa
Review №35

Great customer service

le
Review №36

These people will rip you off. They will not stand by their word. They will over charge you for bad work and will not honor their warranty! STAY AWAY!

Te
Review №37

They are to expensive

Jo
Review №38

Do not do business with Decatur Highway Transmission, they do not stand behind their work and will not honor stated warranty.

Information
12 Photos
38 Comments
3.9 Rating
  • Address:2430 Decatur Hwy, Gardendale, AL 35071, United States
  • Phone:+1 205-631-2767
Categories
  • Transmission shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Muffler shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations