I appreciated the help that I received from the staff. They helped me to make a good choice in travel bottle I went in to buy a air pump. Came out with a very nice travel bottle and a great air pump.

I was in the area and needed new soccer cleats. I didnt expect much coming in but the girl working the floor on Monday helped me out a lot! She new her stuff and was so friendly. I was in a hurry so I couldnt thank her properly but Ill definitely come back for other soccer gear in the near future.

Excellent location and service. The item I was looking for was out of stock. Still had an excellent variety to choose from.

Best place for hiking boots ... And the only place I get my fishing license at ... Always friendly customer service

This store was a life-saver! I had been searching high and low to get myself a Wilson Evolution basketball and I couldnt find it anywhere in the area! Not kidding I went to about 5 places and either they didnt have it or they were out of stock. But then I came here and they had lots of the basketball that I wanted woot! Plus I walked around afterwards and they have a lot of cool things that I almost bought. Anywhere from sports, to outdoors, to sports clothing they have got it all!

This is a very good location always organized and very pleasant employees

Quick pickup for my sons football gear..use online coupon and save some bucks!!

They didnt have what I wanted which was Nike fitness underwear. Only in the ghetto. Not surprised!

Attentive personnel. Found what I needed.Clean store. Kudos to all the staff.

My son was on a budget and he found a nice lair of tennis shoes at a very good price. The staff/cashier are very friendly and helpful. Great selection of shoes for the entire family..!!

Very friendly! Customer service was great.

Great store! Lots of parking, friendly staff, and pretty clean overall. They usually have great deals especially for shoes.

She is the manager??Come on Big 5 , hire better, train Staff better. Especially your store managers.She offered no assistance coming into the door.She was very nasty when I asked for help.No knowledge whats in the store.I asked for the manager and to my surprise, she is the manager. This is very unfortunate, and unprofessional.Avoid Maria she is a nightmare.Also very argumentative.

Knowledgeable and helpful staff. Great deals. Well stocked , bug selection.

Great place to get sporting gear customer service is great.

I found there Nice Clothes and SneakersI went there many times and you can get convenient deals with almost everything

Quick response when I asked for assistance.

Very nice customer services.

Im not sure how I want to rate this place so you decide. I went here to purchase a few items. While I was shopping, a gentleman (It could have been the manager) assisted me. He was very helpful but when I went to the register to pay for the items, the sales associate was very unprofessional. There was a customer in front of me which stepped out of the line to get something else. When the customer returned, she stood behind me. I think she wanted to get back in front of me but she did not ask if she could and I dont think she wanted to challenge me. When I reach the sales associate, I put my items on the counter. Instead of greeting me, the sales associate said, You cant purchase this item. It belongs to the customer behind you and she has already paid for it. I told the sales associate these items has not been paid for and does not belong to this customer. The sales associate kept arguing with me about this item until the customer finally told to the sales associate my items did not belong to her. As I completed my purchase, the sales associate called the next customer which was the customer that got out of line. They started speaking a different language and laughing. This is completely unacceptable. What type of message is the store trying to send? As I walked out the store, I was very angry and I dont think I will be returning. The sales associate is very lucky I am a thinking person.

Every time I come here I get great customer service, I have had least 4 differebt employees go over and beyond. And they have really lowered their prices over the years, much more affordable.

Im not very big on the shoes that was in this store, but the manager that was there was very courteous and helpful to me. The staff is very nice which I appreciate. I did get something else besides shoes and the manager it was very kind to show me things and talk to me.

Nice customer service experience with cashier. Like that you can buy fishing license at Big 5.

Good customer service. Thank you

Support your local stores. These stores are great.

Great in stock and conditions and also great customer service

They didnt have what I wanted but what I needed 😌

The site was good didnt find what I was looking for.

Prices are good but service in the shoe department is non-existent. They could have sold 2 pairs of shoes but nobody to go in the back to get my size. I ended up buying one pair that was on deep discount because the deal was good. Otherwise I would have just left...

They need more size 13 shoes, they never have my size

Love this store. The great part is that they have a big separate parking lot. So when you even purchase a big item your car is not too far out.

Its a good store. Good costumer service. Reasonable prices.

Very fast job and reasonable prices.

They really dont have any thing for anyone over a size xxl

Friendly staff! They have what I was looking for.

Great customer service.

Good service

Friendly staff very knowledgeable and helpful found exactly what i was looking for and a few extras great place, looking forward to my next visit.

Very nice people that work here. Great location. One of my favorite stores

Its convenient when you need something right away but better deals online shopping

Didnt have what I was looking for

Quick and easy purchase.

Went in for fishing tackle, had okay selection but i did get what I wanted. Checking out was a bit slow.

Always have what we are looking for. The shelves are always full.

Good 👍

It was the best store it had a very good customer service and also I didnt have to wait in line

Very good. They had weights!!

Friendly and well-stocked.

Nice, easy to shop in store. Goid prices, variety, friendly helpful staff.

Good service

Dont label me as a shoplifter when I clearly purchased an item remind me to start calling in labeling every customer in there as a shoplifter since you believe everything you hear. Im referring to the African American cashier woman who answered the call and believes everything she hears.

Friendly customer service.

Service and selection at best in this location!

Very clean place to shop. Very nice staff and helpful

Me being a sports buff myself this is one of my favorites. #stay sporty

Great selection on shoes, fitness & apparel, outdoor equipment, recreation, baseball gear, winter clearance sale and so much more. Outstanding customer service First time visit. Greeted by a nice young man named David and was helped by Vincent who went out of his way to help me. Great shoe sale! The Bearpaw womens boots are $20.00 comparing to Macys that I purchased for $49.00. Theyre the same exact shoe. OMG!! I enjoyed shopping at Big 5!

There is a shoe that I like that B5 sells. I needed a new pair but couldnt find it, a store rep asked if I neded help and when I described the shoe I was looking for he found a pair, my size, in the back. Thats great customer service!

The sales people there were all very friendly and courteous ready to go out of their way to help you any way they can I will go back .

NOT very happy with this store., Supposely they have a sale! Cant figure out price until you get to register and then cashier looks at you weird when you say you want to know final price!! The have the wrong shoe size/or shoe than picture in box! One price on box, another on display rack????...

I like this big 5. I has the aroma of brand new sporting goods. The store is clean. The staff is helpful. Good prices on shoes especially for work !

No good sales

Had what I need it

I did my research before calling. I called, they had the item I wanted, the double decker Mac wagon and they put it aside for me. So when I went to actually see the product, it was waiting for me. The staff was great!! The product is easy to use. I love my new wagon!!

Got what I wanted at a great price. Cheaper than Amazon.

Great sporting goods store and great prices. Love to come here and see what they habe that was new and what has improves.

Friendly service. Clean and organized.

Fast service

This sporting goods store was okay, nothing about the store or employees standed out but it wasnt bad

I went to buy a BB gun and a young lady by the name of Diamon attended to us and she had a very good knowledge of the different types of guns in store , she was very patient and courteous and help me to make a very good choice that I was very satisfied with.

Great prices and staff.

Great experience people were nice and the store was neat and well stocked.

Excellent service.

Cool

Service is horrible!!! Always try with this place but never again. Cashiers ignore the fact that youre waiting in line to get checked out to pay and make you wait while they answer numerous phone calls also walk away while you been standing there ..

I have been here only once to buy a knife for my dads birthday. From what I have seen, they have good service and a variety of items.

Very nicely laid out Big 5 clean with friendly staff. I found and purchased exactly what I needed a pair of quality weight lifting gloves ata great price.

Big 5 have so many good items in there like they have 20% of selected shoes.

Service is perfect and store is clean

The workers there were very helpful in helping find wat I was looking for I appreciate that

Went looking for shoes got a nice pair on sale good service at all spots .finding shoes and check out

Hey what can I say its a sporting good store

I went today to buy at this store and Victoria the cashier was so rude ... she didn’t want to use my coupon because my items was on clearance... she didn’t even try to check the coupon. I go to other big 5 stores I haven’t have this problem

Diamond is an amazing person. I am on a cane and Big 5 doesnt have shopping carts and this young lady took care of me. She answered all my questions and walked nah, shopped with me amd I got everything I needed. Thanks Diamond

Not a good customer service like most of big 5 sporting goods stores

Inventory unordered

Got most of me emergency stuff there loved it....

Was iffy bout the 4 stars. At 1st i did not get any assistance had to look for it. But when we did finally get it the sales guy was nice.

Very good service nice selection of products very helpful employees bought a bike to help me take it out and put it in my car just beautiful

Had everything I needed and great service

I check online it says product available, I go to the store and they say they dont have the product, they took it down because its not the season. They need to update their products online what a waste of time

Only spot that had what I needed for the kids during these pandemic times

Good customer service ! A young man named Darwin helped me with a treadmill by himself , he was very kind and strong ! Overall ,Im impressed, this is the best big 5 I ever went to thanks to this lovely young man .

Love it good price and good customer service

Everyone was friendly and helpful! Would continue to shop here!😊

Crowded store so bound to have something close to what youre looking for but it may be a hunt. Friendly staff. Theyll help you find it.

Thank you for the style and design of your cloths..

Very clean store and most of all very helpful employees, thank you very much, Henry

Great customer service was excellent I will be going back.

Wonderful Experience

The store is organized and the staff is very helpful.

Ok, limited with skiing stuff. Affordable pricing on items they do have.