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New Scooters 4 Less
633 NW 13th St, Gainesville, FL 32601, United States
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New Scooters 4 Less
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An
Review №1

This is the place to go to purchase a scooter or have it serviced. Their consistency over the past 5 years in providing a stellar experience shows they genuinely care for their customers.Every time Ive stopped by they have gone out of their way to take care of me and give me the best experience possible. Their VIP treatment isnt just on the day of purchase but every time Ive gone in for a service. I was recently stranded with a breakdown in Gainesville when passing through town and they helped me get back on the road within a few hours. Absolutely amazing how quickly they were able to help me given the short notice and every friend Ive sent there have had the same experience.

Ju
Review №2

We have had great experiences with NS4L! We bought our scooter from Collin and he was helpful, kind, and got everything done when he said he would get it done! Prices for the scooter and packages for servicing were very fair. When we picked up the new scooter the young men that helped us were on top of everything and spent time showing my son all the ins and outs of how to start, ride and take care of his scooter. We have been in since for storage and we were able to have the scooter serviced while it was stored. Would most definitely recommend New Scooters 4 Less!!

Ja
Review №3

Best experience Colin and the entire team went above and beyond to address all of my needs and answer all of our many questions. perfect customer service kind friendly and so knowledgeable If you need a scooter while at the University of Florida its the place to go

Ro
Review №4

Took our scooters in for their first servicing. Dealt with Ben who was very helpful, explained everything in great detail and loaded and secured the scooters on my trailer. Ben was the most professional and pleasant person I have delt with in many years. I plan to use NS4L for all my scooter needs. I highly recommend them.

To
Review №5

Just bought a scooter.. price was very fair but customer service was even better. The maintenance bays were clean very well organized. Small showroom but selection was perfect right on . Personel polite and prompt. Ill update after I ride it awhile and take it in for issues that may arise. For now a solid 4

Mi
Review №6

Collin and his staff are amazing and truly dedicated to the scoot lifestyle and keeping you safe! What an asset to Gainesville!

La
Review №7

Collin goes above and beyond for his customers!!! He helped me get a great price on my Buddy 50, and included a nice helmet for me too. I knew nothing about scooters coming in, and the team took the time to answer all my questions and get me riding-ready.When the GripLock that came free with my used scooter stopped working, he gave me a brand new one! As a customer you will ALWAYS be valued and cared for at NS4L. I feel safe knowing if I ever have problems, Collin and NS4L will be there for me.Just last night, I was having trouble starting my scoot, and it would have taken a few weeks to get serviced with fall semester starting. Collin was able to get it up and running again over Snapchat, at 10pm on a Friday! I am so grateful, and cant imagine going to any other store in Gainesville - their quality is unmatched!

Sa
Review №8

Brandon and Ben were super helpful, kept me updated regularly and got me a warranty for my starter relay so I wouldnt have to pay anything. Customer service was 10/10.

Jo
Review №9

Great service, friendly staff, honestly a prime scooter shop.

Be
Review №10

I recently bought a Bintelli scooter from NS4L and the customer service was outstanding. They had me do the paperwork online, which made my time in the store so much quicker. When I arrived, Allison was incredibly helpful and super nice. I bought the scooter as a gift to a client who was a big Michigan fan. NS4L actually drove the scooter to a local Gainesville sign shop to have it wrapped for me. The price was great and the scooter was in excellent shape with a full gas tank. Collin Austin, the owner of the store, personally checked in before, during, and after the sale to ensure my experience was positive.

Ke
Review №11

NS4L goes the extra miles for its customers! The pandemic has made getting service in a timely fashion difficult. I am further handicapped by the fact that the dealer I bought my scooter from is out of business. In spite of being several hours away, NS4L came to the rescue via Zoom. I booked a virtual appointment with their team, and had a mechanically inclined friend on my side. Together we were able to diagnose and remedy the problem. Thank you!

El
Review №12

If you are looking for a great, reliable scooter at a reasonable cost, with superb customer service, look no further! New Scooters 4 Less is an amazing local business with an owner who really cares about his community, and the people he helps by selling and maintaining quality scooters.

Sa
Review №13

Quick service. Great customer service and overall experience. Highly recommend

Kr
Review №14

The great staff over at NS4L are very kind and knowledgeable. They took their time in answering my countless questions before proceeding with my scooter repair. This showed me that they really cared about what they were doing by putting my needs/concerns before theirs. The facility is very clean and feels welcoming. Sometimes it is hard to get ahold of them by phone as the line is very busy; however, they promptly get back to you if you leave a message. I have gone there in the past and would not hesitate to go there for scooter maintenance and repairs in the future.

Pa
Review №15

Loved everything about this place. Super easy to deal with, nice staff, knows their stuff, took the time to go over the whole scooter with me. Im all about NS4L. Thanks! 🤙

Jo
Review №16

Purchased a scooter from NS4L just under a month ago. The process was so easy, even during this pandemic craziness. Collin and Mike were both extremely helpful and very responsive to emails. When I finally decided on the scooter I wanted, I was able to pick it up extremely quickly. Paperwork was very organized, and the employee who showed me how to use it was great. Cannot recommend this place enough!

Er
Review №17

I contacted New Scooters 4 Less when a competitor would not even discuss a price match and was snippy with me. Angela, Brandon and the rest of the crew were great! Ive never had the process of purchasing a vehicle so simple. I think their rider prep process is a testament of the care they have for their customers.Did I mention that I drove from Jacksonville?! YES!I drove from Jacksonville to purchase my scooter and made it a fun day for the family.Their friendliness and quality customer service is definitely worth the drive!

Ra
Review №18

I needed left side mirror for my scooter, this dealer sells me both as bundle. Didnt need.

C
Review №19

Justin is great back in service! Very pleased with his professionalism and knowledge. I feel very comfortable with my daughter getting her scooter serviced here!

Em
Review №20

Very helpful, friendly, and accommodating! Went out of their way to stay after hours to prep my scooter for pick up, greatly appreciated the flexibility and assistance!

Ke
Review №21

Another awful experience with this facility. My scooter wouldn’t start after they called stating it was fixed and ready for pickup. I told them to keep it another day until it was actually fixed, when I return the next day they hit me with a new charge (carburetor) and “storage” fees. The counter person stated they forgot to charge me (and the owner told them to add it to the new invoice) without any apology or disclosure until I asked what the additional $80 was. The “storage” was incurred because they didn’t have someone to return the scooter to my location although they had no problem finding someone to pick up the scooter at my location. When you get upset with them they will openly admit the scooters they sell are cheap Chinese scooters and it’s basically to be expected that they will need unreasonable attention and service. Unfortunately they are the “only place in town” .... buyer beware and ask a lot of questions because they will conveniently neglect to inform. All of this after this same $1100 scooter (bought new from NS4L) suffered a $700 fatal engine failure a month out of warranty. The attached photo shows no mention of a storage fee in the “text” conversation from their representative. Much of there service is conducted via phone/text so there is absolutely no disclosures until service rendered. Had this same storage “misunderstanding” with them 3 years prior with my sons scooter.

ka
Review №22

Wow cant say enough about my buying experience with this company. Being newly retired we are new to the world of scooters as we were looking to purchase one to use on the back of our motorhome when we are on the road. Joanna was so helpful and answered all my questions. It was so easy to get everything done from the first phone call to having it delivered. I first called on a Tuesday and it was delivered and ready to ride on Friday. The young man that delivered my scooter was wonderful. He went over and above to make sure he explained all the features of the scooter and that I was comfortable with it all. He made sure that I took a test run and knew what everything was. I cant say enough about this great company and its staff. If you are looking to buy a scooter there is no reason to go anyplace else.

Sh
Review №23

Scooters for less is the BEST PLACE EVER to buy your child or yourself a scooter. First off, they sell quality scooters with a wide variety of options, but what made my family fall in love with this place is it’s SERVICE! From the start Bryn was a huge help. With a smile on her face she gave a detailed explanation of each scooter we looked at. She patiently answered every question we asked. We had a lovely experience with her and recommend everyone go to her! Also, we got the chance to test drive a rental scooter for as long as we wanted. Everyone in service was very helpful as well. When it came time to purchase, Mike, the owner, was extremely kind. He spoke with us with so much patience and respect. You can tell he values every customer that walks through the door. Overall, I recommend everyone to go here!!

Re
Review №24

When purchasing a new scooter from the Gainesville store, we had a fantastic experience! Drew was amazing with the entire process and made us feel completely at home. I am very glad that we chose to go to New Scooters for Less for our son’s scooter. The process of purchasing the scooter to the staff member instructing both my husband, son and myself on the mechanics of the scooter was excellent! NS4L is a well run and professional business. Great experience!

Ma
Review №25

Very good scotters pretty cheap excellent the lady on the inside was so nice not push at all just very helpful she even went out her way to give me a exact price

Ar
Review №26

This place is a HUGE rip off. They are super overpriced and take advantage of college students who dont know of any other scooter places. If you dont believe me next time you have a problem with your scooter get a quote from other scooter places in Gainesville and SC4L.

Ca
Review №27

Leigh was super helpful. He made sure I got a scooter that was appropriate for the use that was for the best price I could find. Absolutely amazing service! Jess was so fun going through my paperwork. Great decision.

La
Review №28

Had the best customer service experience at NS4L today. Our service tech Noah and the rest of the staff were super friendly and very helpful. They answered all of our questions and explained everything they were doing very clearly. Definitely coming back here for all my scoot servicing needs!

FR
Review №29

Amanda and Hannah helped my daughter and I buy a used scooter for a very reasonable discounted price! The staff here are so informative and helpful, and they knew the answers to all of our questions. Highly recommend their services.

Sa
Review №30

My experience with NS4L was amazing! They have the friendliest staff, Bryn is the kindest human ever and she answered all my questions with a smile :) I had a little difficulty learning how to ride my new scooter but the instructors are INCREDIBLY sweet and patient and they have your back, shoutout to Tony and Jordan! NS4L lets you practice riding your scooter for as long as youd like and I really appreciated that. The scooters are all really cute and and they have so many styles so there is easily a scooter for everybody. 10/10 would recommend NS4L, I couldnt have asked for a better experience

Ve
Review №31

Amanda and Hannah were ABSOLUTELY INCREDIBLE. They were super informative, patient and super nice. My fiance and I were a little hesitant in buying , but they made us feel comfortable and ready to buy! Couldnt have asked for a better experience when dealing with big decisions. Thank you so much New Scooters For less NS4L for helping us and working with us! Highly recommended

Am
Review №32

Even though Ive been a loyal customer since I purchased my scooter with NS4L, I have realized how outrageous the storage prices are. $350 for summer C storage?! By calling other reputable and well known scooter shops in town, I was quoted $199 and $250. They are $100-$150 more. Please make your prices more affordable. I bought my scooter here and I am sad to say I will be looking for more affordable storage options at other scooter shops. Even with the early bird discount that they offer, they are still $50-$100 more.

Pe
Review №33

Went to New Scooters For Less before the holidays to get my daughter a new scooter. Everyone was so nice and helpful. My daughter is happy not to wait on the buses that either do not show or show up late. Great place, great people.

Sa
Review №34

I got the exact scooter that I wanted for a great price and from great people! Everyone was very friendly, happy, and helpful. Im so glad I chose to buy my Buddy from NS4L.

co
Review №35

We purchased our scooter 6 months ago from here. Recently we brought it in to be repaired, because the headlights were not working. They were nice enough to look at it immediately to see if it was a quick fix. Afterward they informed me that it was a wiring issue and I would need to leave it there for 1 to 2 weeks. Being our only way around we opted to keep it and try to bring it back in a week when they would be less busy. Unfortunately 2 days later the ignition stopped working, so we bit the bullet to have them keep it in their shop to be fixed. Surprisingly a week later we were informed that the scooter was ready to be picked up (ahead of schedule). However, when my girlfriend picked it up the headlights still didnt work and they didnt even bother looking at the wiring that was apparently the problem in the first place. Instead they just slapped a new battery in so they could charge us 70 bucks and get us out the door. Not being able to keep it there 2 more weeks to see if they would bother getting around to the initial problem, we decided to take it back and have a friend help with the wiring. Sure enough a day after getting it back (before we could even get it to our friend) the ignition is dead again. Everyone that works there seems nice enough, so Id like to give them the benefit of the doubt, but it certainly seems like they just ripped us off.

St
Review №36

Friendly workers, and able to fit me in on short notice for service. Owner, Colin is a cool guy.

Br
Review №37

We could not have been more satisfied. We came in a couple times to get info before making the purchase and both Eunice and Jordan were extremely helpful. Professional, yet familiar and fully at ease. They both answered our questions with warmth and expertise and treated us with their total attention. There was an issue with the scooter during its inspection and Jordan went above and beyond to apologize and explain and keep us comfortable while waiting for it to be worked out. We enjoyed the coffee in the lounge, probably one cup too many. It truly was a great experience and we look forward to going back in for services as we signed up for one of your maintenance packages. Your reputation is good, and now we see why based on our own experience. Eunice and Jordan (along with every staff member we interacted with) deserve great kudos.

Bo
Review №38

I came here with my girlfriend and her family so she could get her scooter. The store was clean, hospitable, and easy to navigate. They have a great selection of scooters and bikes and accessories you wouldnt have even thought existed. Andrew helped us out in making our decision. He was patient, helpful, and worked with us to make sure she got the perfect scooter for her. She was able to test-drive each model of scooter she was looking at, and Andrew showed her how to maintain the scooter, drive it, and protect it from damages. He took time to explain the warranty policy and made sure the experience was smooth and stress-free. Very happy with this place. Definitely would recommend as the first place to go for anything scooter-related.

le
Review №39

NS4L made getting a scooter so quick and easy! Bryn was so helpful and answered all the questions i had. Definitely felt so welcomed the moment i walked in!! (plus they are very kid friendly, a dealership that finally entertained my little sisters the entire time we were here)

Ch
Review №40

NS4L is amazing, they are the best !! Excellent customer service. I had 2 daughters that bought scooters from NS4L. The scooters were very reliable. We purchased maintenance package and the service kept the scooters running well. Both scooters did great all the way through school. NS4L also stored scooters for us over the summers. If you are looking for a scooter this is the place to go. They treat you like family. Thanks so much Ns4L

Fr
Review №41

My buying experience was absolutely amazing BRYN WAS AND ALWAYS WILL BE MY SALESPERSON TOP NOTCHINTELLIGENCE...PERSONALITY...LOOKS....WOW JUST WOW.....AND THANK YOU FOR GIVING THIS VETERAN A NEW LEASE ON LIFE LOOK FORWARD TO A LONG AND HEALTHY FRIENDSHIP.....GOD BLESS!!!!FRANKIE....

Je
Review №42

Great experience buying scooter for son. Were there 2 different days and everyone was amazingly helpful. Loved that 2 different associates helped make sure he knew how to drive it before leaving. Amanda finished our sale and was fabulous. (Not the scooter we purchased but pic of instruction that was greatly appreciated!!)

Br
Review №43

Excellent costumer service and help! Go see Drew, and he will hook you up. Very knowledgeable, helpful and even went out of their way to help surprise our daughter!

Ma
Review №44

We just had a fantastic experience at Scooters for Less! They were extremely knowledgeable and helpful throughout the process. We are beyond pleased with their customer service and highly recommend them to anyone looking to purchase a scooter.

Gi
Review №45

NS4L was super helpful with buying my scoot! The website was very informative and pointed me in the direction I needed so when I showed up I knew exactly what to ask for. They were quick and are excellent with communicating to customers. It’s a fantastic place and I really recommend going to them for all your scooter needs!!

Pe
Review №46

Brought my girlfriends year old scooter (purchased from this dealership) in for repair after an accident and received extremely rude costumer service. I wheeled the scooter into the barn labeled Service and saw a dozen scooters being worked on. The employee yelled at me for bringing it inside the shop.We came back later with her mother and received excellent service.They told us it would be 2-3 days before they could look at it. A week later, we still had no quote. I called numerous times and they said itd be a day or two every time. Her mother than called and they told her it had been looked at and a quote was being sent shortly. After two weeks we still didnt have the scooter back.This establishment doesnt practice what they preach. They will only treat you with respect if you appear to have money. They also offer donations for 5 star reviews, so that explains all the positive feedback. There are other dealerships in town, and I highly recommend looking around.

Ke
Review №47

Collin & his team are pure magic! So welcoming, friendly and knowledgeable! You aren’t going to receive better customer service anywhere else. Not to mention over a decade of experience. I love my cute pink Buddy Scooter. 😊

Em
Review №48

Today I went into new scooters for less just to look at the prices. I met this girl named Hannah and she was absolutely wonderful. She explained everything to me and even humored my husband with a few quotes. I very much appreciate her professionalism end will come to you guys once we figure everything out. I definitely suggest them if youre looking for quality scooters at a great price.

Jo
Review №49

NS4L is awesome. The staff is super friendly and helpful in picking out a scooter and going through the process of actually buying it. They make really personal touches, like making sure to show you all the different things on your scooter and making sure you can ride it. They even sent a handwritten note, which I thought was a super cool touch. Thank you guys for making me part of the Scoot Gang!

ka
Review №50

My consaultant Jess was especially helpful in navigating me through the steps necessary to buy my scooter, and informing me of the different services this shop offers. Would 10/10 recommend this shop. Couldnt have had a better experience.

Ma
Review №51

Jess helped me buy a new scooter for a great price! The service is amazing and everyone is very knowledgeable. Overall a great experiance!

Fe
Review №52

Hannah and Amanda were FANTASTIC. Patient. Informative. Kind. Fun. And did I mention PATIENT. Honestly they answered all my questions (which were A LOT) they listened to me go back and forth talking to myself. The list goes on. If you want top notch service GO HERE!

Ma
Review №53

I was impressed with Scooters for Less while my sister shopped for her new scooter. They did a great job helping her find one! I can’t wait to ride with my sister.

Jo
Review №54

NS4L is the best place you could go for all things scooters. I went in to trade a non-NS4L scooter and Bryn, Amanda, and Hannah were all absolutely incredible. Trading my Lance Cali for a Bintelli Breeze was made a (all pun intended) breeze with these wonderful ladies. Their customer service is one you cannot possibly match anywhere else. Being a NS4L customer is unreal; it is one big family feel. Thank you NS4L for everything you have done, and continue to do!

Ro
Review №55

Awesome experience at NS4L!!Katie was a super help on the front end and Amanda was great on the back end. Thanks to Jordan for teaching my son how the scooter works...If you’re in the market for a scooter definitely buy from NS4L

Ma
Review №56

I am so happy with my scooter! The team was extremely kind and helpful. I got my scooter on a great deal and I go back for routine checkups.Definitely recommend!

pe
Review №57

Amanda helped me buy my first scooter and was extremely helpful, professional, and trustworthy. My scooter was delivered for free the next week in a timely manner. Very welcoming company with great customer service and product quality. I love my scooter!

Je
Review №58

I am so excited about my new scooter I just bought! I went in earlier today and the customer service was amazing, and everyone was so friendly and helpful! I worked with Jordan and Leigh, who were amazing and helped me get just the right scooter. They were extremely helpful in finding the right scooter for a price you cant beat anywhere else. I recommend everyone to shop at New Scooters 4 Less, because they have the best variety of scooters for the best prices!

Ch
Review №59

What a great experience...rolled in on a Friday of a game day weekend to buy my son a scooter. Great sales person who took the time to explain things to this old Gator. Amazing corporate culture throughout the entire shop! Amazing CAN DO staff!Just dont buy the Kangaroo gas!!Keep up the great work!C. Spiro

Li
Review №60

Great customer service and large variety of scooters. We were buying a scooter for our daughter and stayed within budget. Amanda took the time to answer all questions and showed my daughter how to ride it. She was amazing!

Te
Review №61

Jess sold us a scooter! She provided us ALL the information we needed to make an informed purchase. We recommend New Scooters 4 Less for your next purchase or servicing. Thank you Jess and staff!!

je
Review №62

Just bought my scooter today with ease today. Mike Deez is awesome and knowledgeable with the establishment. He go me in and out no problem. The mechanic Noah was very helpful in setting up bike and giving me advice on how to ride safe and overall knowledge about the scooter. Thanks guys, I would recommend NS4L to anyone in the market for motor vehicles woop woop.

Em
Review №63

NS4L is an amazing local buisness. Staff is friendly, efficient, understanding, and helpful. The atmosphere is so unique and fun! With bean bag chairs, complimentary snacks, board games, balloons, etc. NS4L knows how to have fun and put a smile on your face.Customer service here is an A+. NS4L goes out of their way to provide their customers with the best experience possible (and then some)!The hard work that Collin puts into his company does not go unnoticed. The company’s main priority is SAFETY which is so important! NS4L is a really special part of Gainesville and is making a difference here! Go get yourself a dope scooter from NS4L.

Ky
Review №64

Being in the same industry with a scooter dealership in Connecticut, I have the most respect for NS4L and the owner, Collin. Over the past few months I have had the privilege of getting to know Collin as a friend and mentor. The attention to detail he and his motivated team puts into every thought to create and recreate the ULTIMATE CUSTOMER EXPERIENCE is incredible. There is no business that will go above and beyond to make you happy the way NS4L does. Keep up the great work NS4L!

Ly
Review №65

They sell “brand new” broken scooters, don’t buy from them! Ur better off buying from Craigslist or fb marketplace :)

Br
Review №66

Everyone is very friendly here and very attentive. They explained everything thoroughly and the pricings as well. Scooter prices are not that inflated either for being the known college scooter place to go to. Great service!

An
Review №67

NS4L is one of a kind and, at its, core, is just a group of really good people. Chief-of-Everything, Collin Austin, graciously accepted an invitation to speak to my high school leadership group about the power and potential of social media and how he incorporates it into his company culture, especially with their customer service. Theyre BEYOND generous with their time, and money, working with the local March of Dimes and Dance Marathon chapters to help raise money for wonderful causes. If youre looking for a scooter and want to be treated like family in the process, theyre your best bet. 10/10 recommend.

Da
Review №68

NS4L is like a family working to help students find a scooter they love that will get them to class on time. Their costumer service is unmatchable !!! I’d never learned how to ride a scooter, but they taught me (and they were very patient) and then celebrated with cake and pictures and lots of high fives when I finally took mine home. They’re always happy to help: I stopped by once just to ask how to properly fill up the gas tank and someone helped me immediately and explained very well. Also, they are very easy to reach, a phone call away, if something ever happens to me in my scooter I know I can count on them. All in all, 10/10 great, lively, and caring people working there (and the scooters are beautiful of course) !

Ja
Review №69

New Scooters 4 Less is very helpful. I love the buddy I rented for 2 months. With their low prices and great service, I doubt you find any place better. It is a great experience for someone who wants a scooter and is still trying to decide. they let you rent for days, weeks, and months. How much better can life get?

De
Review №70

One of the best customer experiences Ive ever had!! I loved making business with all the employees here so much that I always tell anyone who wants a scooter to come here first and foremost. Everyone is so laid back and friendly and genuinely there to help you. It truly feels like a welcoming atmosphere and you can tell that everyone is a family here that wants you to be a part of it by purchasing a scooter. BEST company culture and customer service ever!!!

Jo
Review №71

Every time I get my scooter serviced it comes back in worse shape than when I left it there. Most recently I was told I needed a new battery which I had installed and after getting it done I came back to my scooter in which the headlight didn’t work. The seat didn’t open. And the scooter frequently does not start. It usually takes about 2 minutes to get it running and it offer dies in the middle of the road. I’m not pleased

Mi
Review №72

I came in to NS4L to get my tail lights repaired and they fixed it free of charge! This is a usually labor intensive process and they showed genuine concern for making sure my scooter was safe to drive on the road. Matt, Jordan and Dante kept me great company while I was waiting for my scooter to get fixed. I would recommend NS4L to everyone because they are the definition of QUALITY and GREAT SERVICE! Best all around scooter company in Gainesville !

Am
Review №73

Diego and Jordan were the most helpful people ever!! They really made purchasing our new scooter both an easy and fun experience. The customer service was amazing and they both went above and beyond to make us happy. Diego taught both my sister and I how to ride the scooter and made sure we felt comfortable on it before we left. I would recommend anybody who is looking to buy a scooter in Gainesville to go to New Scooters 4 less!!

Wi
Review №74

Fun atmosphere and great service. Bean bags and coffee while you wait for maintenance. You can tell everyone is really passionate about scooters. The only awkward part was where they made me take a picture with my new scooter lol. Also a word of warning for those on tight budgets: like a car dealership, the sticker price does not include the dealer fees (which I believe was $600).

Tr
Review №75

Matt is an awesome sales associate, he made my scooter purchase very exciting and enjoyable! Everyone I worked with was very nice and helpful. I am very happy with my choice of scooter and choice of scooter store. I recommend buying a scooter from NS4L! Oh and dont forget to tell them you want to celebrate your new scooter purchase.

Gi
Review №76

NS4L made the scooter buying experience simple, easy and fast! The first day I went in to purchase my scooter I was out of there in no time. When I called before hand to ask questions about the process, the staff was polite, knowledgeable, and friendly. I went in recently for my first service and again, they were very quick to get the job done. The scooter itself is great, although an entry level scooter it runs very smoothly. I recommend all first time scooter buyers to check out New Scooters for Less!

Al
Review №77

Great service, great people, fast, and cheap every single time! The entire front team is very customer service oriented and the boys in the back are quick and efficient. I received a phone call saying my service (a major repair) was completed less than an hour after I got a call with the estimate during one of the busiest times of the year! Everyone is very knowledgeable and fun to be around. Thanks for everything, NS4L!!

Ch
Review №78

New Scooters 4 Less was beyond helpful. I was looking to purchase a new scooter and they made the process go by very smoothly. They did a very good job explaining the differences between the different types of scooters, they had a variety of scooters at different price ranges and I found one that was just right for me. Not only did I find a scooter in my price range, I was in and out that day. My scooter runs fine and I havent had any problems with it thus far. I am a happy, satisfied customer, and would recommend anyone to New Scooters 4 Less.

Sa
Review №79

Excellent service from when we first walked through the door. Already heard great things from friends who purchased here. You will not be disappointed!

Da
Review №80

Jessie was a pleasure to do business with. She was so informative and helped me pick out a scooter for my sons. I highly recommend going to New Scooters 4 Less. They have a great selection with great prices.

Ka
Review №81

I recently bought my scooter from NS4L and it was the best experience ever! Everyone was so friendly and made it a breeze to get through the process. They even took extra time when teaching me how to ride to make sure I was comfortable before I left. Highly recommend coming here!

Ph
Review №82

I recently purchased a scooter here and had a great experience. The staff go out of their way to provide good customer service. Diego and Jordan helped me make my purchase decision and were very helpful. They also show you how to use your scooter. This was very helpful for me because Id never driven a scooter before. They really try to make sure you are comfortable with your purchase and wont push you towards purchasing a more expensive scooter if its out of your budget. Additionally, they price match if you show them a quote, which is awesome and have comfy bean bags for you to sit on while you wait for the front desk staff to fill out paperwork. I would highly recommend purchasing a scooter from NS4L

Ho
Review №83

I could talk for days and not even scratch the surface on how unbelievably amazing New Scooters 4 Less is. It is abundantly clear how dedicated each and every employee is to providing excellent service to their customers. Ive spent over 3 years of my college career with NS4L and I have never regretted it for a second. You will never find a better place for any of your scooter needs than NS4L!

Me
Review №84

The best scooter place around!! I got a great scooter at an amazing price with great service! Everyone there was very nice and answered any questions I had. They know what theyre talking about and give their honest opinion. They had my scooter ready very quickly and delivered it to campus for me. I highly recommend New Scooters 4 Less, they are very good!!!!

Al
Review №85

NS4L has been raising the bar in Gainesville for years. As a two time scooter owner with them ( both during undergrad and my MBA), I have got to interact with the sales, service, and even the executive team.The entire staff there puts the customer first and will do anything to make sure you’re comfortable with scooter buying/owning experience. I have yet to work with a company in my 25 years that cares about their consumer more than NS4L. I have ran into issues with my scooter at times and instead of reading a policy out, the staff takes time to understand the issue and ask personal questions before business ones. They remember your name, your story, and your likes/dislikes so they can better serve you.The only REAL choice for a reliable scooter purchasing/servicing experience in Gainesville. Thanks NS4L!

Ke
Review №86

Just recently bought a scooter from New Scooters 4 Less at the beginning of spring semester and I could not be happier. Price was good and quality of service and product were amazing. The staff is friendly and helpful and make my visits for service and purchases a breeze. The scooter itself is awesome and has changed my life drastically for the better. I have already put 300+ miles on it in a couple weeks as I take my scooter anywhere and everywhere. Really really recommend not buying used or from some no name place, you should buy a new scooter for less from New Scooters 4 Less

Ju
Review №87

Wow! My scooter purchasing experience was one-of-a-kind to say the least. The front desk staff was exceptionally helpful and friendly, helping me find exactly the scooter I was looking for.Despite me having no experience driving scooters, the technicians were extremely informative and made my first time getting on the scooter as comfortable and as smooth as can be! I will absolutely recommend NS4L to all my friends and anyone I know interested in purchasing a scooter :)

Wo
Review №88

New Scooters 4 Less is one of the coolest and best scooter shops in the nation! Collin at NS4L treats his customers like royalty. He trains his staff to be attentive and caring and is beyond customer service oriented! Weve seen it first hand. Gainesville and UF are extremely lucky to have Collin there to take care of its scooting needs!! Rock on Collin!

Br
Review №89

Recently we shopped for a scooter for our daughter at New Scooters 4 Less. What an amazing company! Starting with the owner Colin who worked hard to give us a great package, to Stephanie who talked to us about scooters and everything available for them and then Daniel who did a thorough job explaining the works of the scooter to our daughter and showing her how to ride. Going to New Scooters 4 Less is an event, they make it fun and give you confidence that even after the purchase they will take care of you!

an
Review №90

10/10. This is THE place to purchase a scooter or anything related to a scooter in Gainesville. Collin (the owner) puts the customer before everything and everyone at NS4L really goes out of their way to make everything flow as smooth as possible. Without a doubt the best customer service experience I have had in any field, not just scooters. Beautiful shop right down the street from UF, reasonably priced, SUPERB business. This is my first ever google review so take that for what it is. I can definitely say if i ever launch a business I want to model it after NS4L. GO HERE ITS THE BEST.

Ma
Review №91

Amazing experience. Bryn and Amanda were extremely helpful and made the process easy and fun. Totally recommend coming here for any of your scooter needs!!

Ke
Review №92

Couldn’t be happier with my new scooter from NS4L! They made the process very simple and they were extremely helpful with all of my questions. Love being a part of the NS4L family!

Au
Review №93

Great Service! Great Staff! Super cool place to purchase a scooter. Would highly recommend coming here.

Ma
Review №94

Hands down the best scooter place in Gainesville! The staff is exceptionally friendly, services are taken care of in a time friendly manner and everyone here always goes above and beyond to provide the best experience possible.I couldnt be happier and more grateful for Collin and his staff and will highly recommend NS4L to all my friends :)

Sa
Review №95

I love Collin and his crew!! I was a customer here for 5 years and words cannot describe how loved you feel every time you walk through the door. Its not just about buying a scooter, its becoming part of the NS4L family with a group of people who desire to make the UF experience the best and transportation the easiest. They have the ultimate customer service, amazing scooters and great service for oil changes, storage and whenever you need them. I HIGHLY recommend!!! :)

Br
Review №96

These guys are great! They helped me feel totally comfortable with my new scooter. Its a used scooter but its in great shape. Very nice staff, knowledgeable and ready to help with whatever your needs are.

Ma
Review №97

New Scooters 4 Less is a company that knows why they exist: Their culture is to change the status-quo and have fun while doing it; they do this by having amazing, student-centered customer service with open-communication and top-quality service; and they just happen to sell scooters.Im a currently a senior, having first purchased my scooter from NS4L before I began my freshmen year at the University of Florida. While the years and the many miles I put on my scooter slowly started to slow it down, NS4Ls commitment to customer service and getting me mobile never did. Its not that they offer lower, competitive prices (which they do) or they help grab my vehicle when its in a bind (which they have,) but beyond that, they truly listen. When my scooter expenses became too unwieldy for me recently, two representatives from NS4L worked, talked and helped me make informed decisions of what to do next.First came Hannah, who through our many phone calls, fielded my many questions, made me feel heard, and responded to my concerns so thoughtfully and professionally. After a few conversations, she brought in the person who largely oversaw my service, Brad.Brad made a point to see what I felt, as a student struggling to make it to class, pay rent and still enjoy my college experience. He worked with managers above to ensure that at the end of the day, I got a fair price and I left the story happy.New Scooters 4 Less isnt perfect; but that doesnt stop them from trying their best everyday to achieve that very goal. Brad and Hannah made certain that I stayed a customer throughout my remaining time in Gainesville (crossing fingers for law school) and made me feel part of their scooter family.

St
Review №98

I purchased my scooter from NS4L and it was the best decision I made. The customer treatment is incredible. Stefany and Matt at the front treat you as family and bring you into the Scooter world with so much knowledge. This place makes shopping easy and makes you feel comfortable about what you are buying. 100% recommend this place if you are looking to buy a scooter.

X
Review №99

This is the best place in town! Rebecca is super awesome! Friendly staff, very professional. No other shop deserves your business.

Ca
Review №100

When I bought my scooter here, they answered all of my parents safety questions with nothing but patience and kindness. They took their time teaching me how to drive it and even gave me a free helmet for promising to wear it! Theyre super quick on repairs and always friendly when it comes to customer service.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:633 NW 13th St, Gainesville, FL 32601, United States
  • Site:https://newscooters4less.com/
  • Phone:+1 352-336-1271
Categories
  • Motorcycle dealer
  • Moped dealer
  • Motor scooter dealer
  • Motor scooter repair shop
  • Motorcycle repair shop
  • Scooter repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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