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Fitness Headquarters
2809 Preston Rd #1212c, Frisco, TX 75034, United States
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Pa
Review №1

GREAT SERVICE!! Sean is very knowledgeable and was able to answer all of our questions with such professionalism. We are very happy with the installation and delivery of our gym equipment.

Jo
Review №2

Charlie was very professional and got me set up with an elliptical quickly and efficiently. The price was better than anything I found online. The delivery team was friendly and got the job done in a short period of time. I definitely recommend Fitness HQ for quality fitness products.

Ho
Review №3

Hands down the best place to look for exercise equipment. The staff here is amazing and will answer all your questions patiently. They have 0% financing options to accommodate your needs and tax refund deals. On top of that, they will do online price matching because they are the biggest exercise equipment dealers in Texas. I got a great deal here and you will too.Ask for Shawn if you decide to visit! He’s an awesome, friendly guy and will do everything to help you out.10/10, highly recommend this place. Coming here for all my exercise equipment needs.

We
Review №4

Fittness HQ is a great company. The installers are top notch and knew exactly how to assemble and adjust my equipment. They were professional and kind. They were great guys. They walked me through all of the features as well. I couldn’t be happier. I highly recommend Fitness HQ for anyone needing gym equipment installed or moved.Wes C.Prosper, TX

bo
Review №5

My wife and I can’t say enough wonderful things about Charlie and his team at Fitness Headquarters. Aside from the great prices and superior quality of the equipment, what really stood out was how they treated us throughout the entire process. Warm. Friendly. Compassionate. Patient. Attention to detail. Follow-ups and communication. AND delivering on their promise. We recommend anyone in the market for fitness equipment to spend at least 5 minutes with Charlie and his team. You owe it to yourself and won’t be disappointed!

Pa
Review №6

Outstanding service, knowledge and price. Answered all our questions. Helped us figure out which equipment is best and gave us a price no one was able to beat. Thank you!

Je
Review №7

Your team did a phenomenal job! Very knowledgeable and efficient.Great customer service! I will recommend your services to my peers. Thanks.

ma
Review №8

Charlie and his team have continuously provided excellent service, so much so that we have bought from him multiple times over the years. They are very knowledgeable and very accommodating. Deliveries and installation have always gone smoothly without issue. Products have always been what we were hoping for at the start of our journey for a new piece of equipment. I highly recommend Fitness HQ. Also, Craig, the owner, has been great to deal with as well.

Ma
Review №9

Charlie was great at communicating. Even though my service had to be rescheduled a couple of times, it was no problem, and Charlie did what he said he would. His crew was efficient, fast and professional. Highly recommend.

Po
Review №10

Charlie was able to accommodate my request to move my treadmill with very little notice. The team, a family of 4, that came to my home was fantastic! Knew what they were doing, respectful of property, efficient, an excellent experience.

Jo
Review №11

Charlie and Shawn were fantastic. Very knowledgeable and found us all the right equipment. If your looking to get a great deal on great equipment, this is the place to go.

Am
Review №12

Best place in town if you are building a home gym! Everything you need in one place. Great selection and most items in stock and ready for delivery! Charlie, Shawn, & Craig Lewin were awesome! Knowledgeable, ready to help and answered all my questions. I would definitely recommend over and over.

Sc
Review №13

I have to give 5 stars to the service team. In particular, Eric Burnworth is just amazing. Eric has this crazy good personal follow up and a we will get it done attitude. You just know you are in great hands when working with him. His techs are great too. Everyone knows their stuff and super friendly. With they way the took care of us on a service issue....no way I wouldnt go back for my next purchase.

Da
Review №14

Charlie was amazing in helping us decide on a treadmill! Saved me money and we absolutely love the treadmill we purchased! Great customer service and equipment!!

Ra
Review №15

My wife and I can’t say enough wonderful things about Craig Lewin and Shawn at Fitness Headquarters. They matched all internet prices and they gave us best advise about the equipment .They have a great prices and superior quality of the equipment, They really treated us throughout the entire process very friendly, in fact the owner Craig explained why we have to buy from them , how they stood for their customers. They are so detailed how the process and delivery on their promise. We recommend anyone in the market for fitness equipment to spend at least visit before you buy somewhere else. Try before you buy anywhere else. They are local also have 10 stores in DFW. I recommend anyone shopping any fitness equipment visit first this place, you will not be disappointed. Shawn and Craig thank you for taking care of it. Hopefully Charlie will deliver this week and set up.

Ka
Review №16

I had a Great experience at Fitness Headquarters. Malik was very knowledgeable and helped me find the perfect home gym for my personal needs..I would definitely recommend Fitness Headquarter…Thank you Malik

Br
Review №17

I recently purchased a new Matrix TF30 folding treadmill from Busy Body in Lewisville and Charlie and his guys with Fitness Headquarters did the delivery and setup. The guys that did the install were very professional and and cleaned up everything before they left the house. Charlie communicated with us every step of the way and has provided excellent customer service. We will definitely be using him for all of our future fitness equipment needs. Im so glad I found these guys and I highly recommend them.

Ji
Review №18

I recently purchased a home gym. Overall, I’m very satisfied with the quality of customer service and product which I’ve purchased. Fitness hq is definitely a one stop shop for fitness equipment. Ask for Charlie, he’ll take care of you.

Ba
Review №19

Shawn Boykin, was very helpful & guided me on my purchase of Trade-mill, dumbless & curl-rod. He listened very patiently & gave me a very good prices for all the things!! I definitely suggest this place for all your home workouts needs!!

In
Review №20

We recently purchased a treadmill from Charlie Hudspeth at Fitness Headquarters in Frisco. Charlie was helpful, patient, and super friendly. We enjoyed our experience. We are wholeheartedly recommending Charlie to anybody in the Dallas metroplex who needs to purchase some fitness equipment. He is the best!

Al
Review №21

Purchased the Hydrow Rower & some free weights in late January. Due to pandemic supply chain issues & the February deep freeze, there was a delay in receiving all the equipment until mid-March. Although the staff was professional & never rude, proactive communication in the status wouldve been appreciated in setting expectations. The 4th star is for Craig, the president who took time in communicating what was happening & ensuring everything went smoothly. Thats customer service!

CT
Review №22

Excellent communication. Top of the line installation. Great work!

Ma
Review №23

I have gone to Fitness HQ for all of my home gym needs! They have all of the trusted brands that you want with competitive pricing. All staff members are knowledgeable and friendly. Charlie in particular has helped me thru this crazy pandemic. I will continue to shop here. Thank you guys, keep it up!

Li
Review №24

Truly enjoyed working with Charlie. He was able to pinpoint exactly what I needed and answered all of my endless questions! The place is very clean and organized and had everything a beginner home gym creator could ask for!!

An
Review №25

I had an absolutely fantastic experience with Fitness headquarters at the Frisco location; more specifically, with the assistant manager Justin.He went out of his way to ensure all my fitness needs were met and taken care of. Despite most of the items being back ordered, he did everything in his power to expedite the process. He even took it upon himself to personally deliver my items as they became available. The customers best interests is the main factor that Justin takes into consideration as he shows extreme compassion for the work that he does.I could not be happier with my decision to put my trust and business in his hands, as I am very satisfied with the customer service.

Ma
Review №26

I had a fabulous experience with Justin purchasing kettle bells and other fitness equipment. He was so helpful and kind very respectful and had multiple suggestions as I was trying to figure out the things I needed to purchase. As a result I purchased way more than I thought but I’m incredibly happy for the things that were actually a personal need.Justin is a huge asset to any company personally I’d like to hire him in our catering business to do sales he was that good

Ha
Review №27

Charlie, Manager from Fitness Headquarters, Frisco, TX has done great job in helping selection of fitness Treadmill for us. He remained customer focused from start to end until installation of Treadmill completion was successfully done. He is true professional and assets to Fitness Headquarters Company.

Ma
Review №28

Charlie and his son were so helpful and full of knowledge! We were able to purchase all we needed for an amazing home gym for a great price. From Smith machines to barbells - they have all you need! They also have many items on the floor so you can try the equipment before purchasing. Highly recommend! 🙌🏼

Cr
Review №29

Im a bit late getting this posted but I wanted to be sure to give Sammy and Junior a shout. I called asking for service and parts for my treadmill and they were prompt to get this done. Sammy was fantastic and went above and beyond to get parts and service scheduled within a week. Junior was very respectful and did a great job, my treadmill looks and works like new. Overall great experience.

Ca
Review №30

Today I receive my brand new life fitness F3 treadmill I am so excited. They delivered the equipment and set it up. In a very timely manner. Thank you so much for your service. UN

Yv
Review №31

I had a great experience with the move and set up of our exercise equipment. Charlie was very helpful setting up the details. The guys he sent were punctual, careful, and very knowledgeable. I highly recommend them.

Re
Review №32

Will never do business at that location again! In the past 2 years, I have spent over 20k in exercise equipment from that location and never have I been treated so poorly like I have this past few months. I have spoken to Charlie the so called manager there many times with non issues that he promised to rectify but to date, has not. I will be going to a different location to purchase more equipment!

Ca
Review №33

We love this place to buy all of our fitness equipment. The prices are amazing, and the customer service is just as amazing. They find exactly what we are looking for every time! We are so fortunate to have them so close in Frisco, especially during covid when our gym was closed and we had to make a CrossFit gym in our garage!!!

Na
Review №34

I can assure you that you will not only walk away with the best technology in gym equipment but you are bound to make friends that will feel like family. You are not just a customer to this institute and they will deliver high quality service while taking cost into consideration. Do not look any further in your research because you will not find anyone more ethical that will stand behind their products or business. If you have any questions or want more references feel free to reach out me me. I can’t be more happy about the equipment that has transformed my life!

Ja
Review №35

Fitness HQ made the experience of buying a new treadmill very easy. Their follow thru and customer service was nothing less then top notch. Great experience and I highly recommend Charlie at Fitness HQ!!!

30
Review №36

Nice people who spent the time to understand our requirements and fit a product to meet them. A pleasure to do business with. Bought a recumbent bike. Delivery and installation contractor was also professional, efficient and great to work with.

Sc
Review №37

I had a great experience working with David at Fitness Headquarters in Frisco!  I went in with limited knowledge about treadmills and left feeling super confident with my purchase and its ability to meet my needs. David was professional, experienced and helpful.  I believe he found me the perfect treadmill.  What I appreciate most, is that he was not pushy and took the time to make sure I was comfortable with my selection.  I highly recommend David and Fitness Headquarters in Frisco!. I will definitely return to this store when I am ready to add more fitness equipment to my home gym.

Ch
Review №38

Once again Charlie and his team have delivered! Looking forward to getting our new gym set up. Always a great selection & an easy process!

Op
Review №39

Customer service was a phenomenal from the time I called a week ago to when I picked up the equipment I ordered.Justin was very helpful in finding equipment I was looking for, And taking time to search for anything I needed.Also, they way he works with other customers was great. Everyone’s response was positive and he displayed great knowledge of equipment and guidance to what the customer needs.

De
Review №40

Charlie and Craig are fantastic! We knew we wanted a new machine, but really weren’t expecting to buy one the same day! Their knowledge and ability to connect with the customer is remarkable. There was no “sales pressure” just a guy sharing experiences. Great customer service is something that you don’t genuinely get these days and it was refreshing to experience not just great, but exceptional service at Fitness Headquarters. You guys will forever more be our go to for fitness equipment! Thanks for an awesome experience!

Si
Review №41

Charlie and his son are extremely nice and helpful! We came in a few weeks ago to look at a rower and we didn’t know the difference between the types and found the water rower suited our wants and needs. We came in tonight and purchased the water rower! I would recommend Fitness Headquarters to everyone!

Kh
Review №42

Terrible service. Dishonest salespeople. When I bought the equipment they told me Id have it in a week. After a week they denied that they ever said a week and told me to wait two more weeks. Three weeks later I have no equipment and cant get anyone on the phone or to return an email. This place is a scam

Em
Review №43

We have been to many fitness stores over the last few months in search of the perfect home gym for our family to all be able to use and finally found the perfect one at Fitness HQ with Charlie’s help. He was incredibly knowledgeable and helpful in showing us different options and we finally found the perfect one for all of us. Thank you so much Charlie for making our experience so easy and pleasant! We will definitely be returning for all of our future fitness needs. Can’t wait for our gym to arrive!

Ar
Review №44

This was a very pleasant home gym equipment shopping experience. Charlie was incredibly helpful with our long stretched delivery order with our purchase. He was nice enough to hold our deposit for about 5 months until we could find time to stop by to pick up our equipment finally. Highly recommended if you are looking for a helpful friend instead of a salesman!

Lo
Review №45

We just moved here from Chicago and were eager to get our home gym set up. We googled fitness equipment distributors and came across Fitness HQ in Frisco. We drove over and had absolutely hands down the BEST experience. Charlie was incredibly knowledgeable, friendly and helpful. His customer service is off the charts- unmatched by most. We deeply appreciated all his help as we begin the process of building the perfect home wellness space. As a strength coach of almost 20 years, I’ve had my share of experiences with fitness equipment companies and these guys are top notch. I’ve found my resource for all my fitness needs!!

Me
Review №46

I was looking for a stationery bike as a gift and Charlie and Craig were incredibly helpful in making a selection and arranging the delivery and set up. Super professional, knowledgeable and kind. Great experience and will be back for future fitness equipment!

JM
Review №47

Walked in just looking for information on indoor spin bikes as I had a pretty bad experience with one just earlier in the week. Charlie was in the store and made no pressure whatsoever to sell me on any piece of equipment, which is what sold me here. They provide information that helps you as a buyer make an educated purchase that you can feel confident about.Definitely will be coming back soon for any equipment I need. I highly Recommend.

wi
Review №48

Came in shopping for a weight bench and rower. I wasnt looking to buy anything big today because I wanted good, better than the usual sporting goods store type equipment and the comes with a price.5 minutes in the store and found both things at a price i couldnt pass up. Super friendly and helpful. So glad i didnt settle for cheap stuff.

Ja
Review №49

The level of service, expertise, and satisfaction is just higher at a place such as Fitness HQ. There is a reason stand alone shops exist and it is because they can simply provide the intangibles that you cannot find at most other places. Charlie at the Frisco location is high energy, enthusiastic and customer-centric. These are purchases you do not regret because you can be sure you are getting the right product for your needs.

Ka
Review №50

Charlie was great to work with!!! Professional, courteous, knowledgeable and friendly. He made our buying experience extremely easy. Will definitely come back the next time we have a fitness equipment need.

ke
Review №51

Enjoyed our experience here, Charlie’s low pressure, friendly approach made it easy for us to make the best choice for us. We got a good deal on a functional trainer and picked up a solid bike to go with it.We will shop there again.

Bo
Review №52

Excellent customer service and awesome machines. We needed a new elliptical and didn’t want to go to a big box store for our next one because we wanted a higher quality product. So glad we found them and we cannot wait to start using our new elliptical! Charlie and Craig are awesome and lots of fun.

Ma
Review №53

My husband and I recently purchased a new home. We wanted a home gym with quality workout equipment. We visited Fitness HQ and were pleasantly surprised with so many quality machines. The Staff; especially “Charlie” was so helpful and very personable. It was such a pleasant experience and we would highly recommend you give them a try.

Kn
Review №54

Went in today looking for an upright indoor cycle for my wife. Charlie directed us to a model that did everything we were looking for. Gave us an on sale price to boot. Made the experience easy and quick. Also got to meet the owner of Fitness HQ / Busybody. Really nice guy too

Je
Review №55

Great experience shopping here. Charlie was extremely helpful and took the time to show us every machine and explain the benefits of each. Shopping for fitness equipment can be overwhelming, but Charlie made it easy and painless. Highly recommend!

Da
Review №56

Very professional and very knowledgeable of both their products and their competition.I showed up looking for an affordable yet reliable treadmill.The owner, Craig Lewis, spent over 30 minutes asking me questions to ensure that I was matched to the best treadmill for me.And it wasn’t one of the more expensive units; more in the middle, but again with features that were best for me.Then, the store manager, Charlie, spent even more time, ensuring that a treadmill was the right choice for me (a 60-plus year old man with over 20 previous knee surgeries).We ended up settling on a discontinued commercial elliptical machine that would be much less impact on my knees.By choosing a discontinued commercial unit, I received an extremely high quality machine for a price that was almost 50% off (even less than the original treadmill I was interested in). Even with the model I bought, I received a 5-year warranty with a store that 100% stands behind their products.Together both Craig and Charlie were most interested that I was able to walk out with the best piece of equipment for me; not the one that made them the most money.To top it off, I was promised delivery and set up in 7-10 days, but had my unit delivered and set up in 4 days.

Be
Review №57

Charlie was very helpful and knowledgeable. He was able to guide us with our equipment choices to meet our fitness needs. Plus he was able to match any price you might find on the internet. Great experience.

Al
Review №58

I can’t speak highly enough of the professionalism and knowledge Justin and David exhibited. David helped my wife select between a variety of treadmills to fit our needs, and Justin helped me make a decision between two equally great machines. Great store with great professionals — couldn’t be happier I chose to purchase here and not a big box store.

bo
Review №59

Working with Charlie was a great experience. No hassle, no hard sell, and a wealth of helpful information. He was there to make sure we got what we needed in the most effective manner available. When I first went to the store it was closed with a note on the door that went something like this, “be right back, went to help customer get their treadmill upstairs.” I loved the customer focus he was showing to others and after I met him I realized he would do the same for me or anyone else.

Ab
Review №60

Met Charlie when I came in to find some dumbbells for my workouts. He’s so personable and so enthusiastic about what he does! Definitely a place to come in and feel right at home. He made sure I found exactly what I was looking for. I’ll definitely only come here for all my workout needs

Da
Review №61

Charlie and the team were very helpful and responsive! Most of the product I want it was in stock, and the rest came in on time as promised. They followed up the next day with a phone call to see how everything was going, and understand if there’s anything else we needed. Really appreciate the excellent customer service… It’s becoming a lost art!

MT
Review №62

Exceptional selection and customer service from start to finish. Charlie made our decision so easy with zero pressure. He was truly committed to making sure we purchased the very best treadmill for our family’s needs. We are Fitness HQ customers for life!Michele and Brandon TappFRISCO, Texas

Sc
Review №63

My wife and I visited Fitness HQ in Frisco today, looking at Power Plate vibration plates. The manager, Charlie Hudspeth, spent plenty of time with us, demonstrating different Power Plate machines and let us try them ourselves. He was very knowledgeable, patient, and helpful. We ultimately purchased a device from him. He also honored their price-matching guarantee, and helped us with great interest-free financing. We had a really good experience, and would definitely recommend Fitness HQ and Charlie to others looking at fitness equipment.

Ji
Review №64

As a former runner, I really didnt want to get an elliptical, but my doctor pretty much insisted on it. Everyone at the Frisco store was extremely helpful and friendly. They gave me advice on which brands offered which features, let me try out all the ellipticals, and helped me to find the elliptical that was best for my knees and my budget. Charlie, the store manager, went above and beyond to get the elliptical to me on just the right day, and helped me to coordinate moving my old treadmill to a friends house. He even filled out all the paperwork so that I could get the taxes back from my purchase since I needed the elliptical for my knee rehab. Overall, I am extremely happy with Fitness Headquarters Frisco : )

Ma
Review №65

Charlie at fitness headquarters was so helpful. We came in looking for something we saw online but he was able to figure out what equipment worked better for our needs. Highly recommend.

Ch
Review №66

Charlie provided amazing customer service. He was excellent in helping me figure out exactly what I needed. He makes this location great, and I’ll definitely be back for any gym / fitness needs. Thanks! A+

Na
Review №67

Charlie and Craig are awesome! We came to get an elliptical, they walked us through what was best for us and scheduled delivery and setup. We were in and out in no time and felt like there was no gimmick or up selling to make a sell. They are great, def. check them out if your in the market for any equipment!

Ly
Review №68

Best customer service ever! Prices are reasonable and they bend over backwards for you! Look no further for all of your fitness equipment needs!

Do
Review №69

After being repeatedly blown off by another company, we were lucky enough to find Charlie and his crew. They took care of all equipment transportation and assembly during our move. I cant say enough good thing about this crew. Charlie was prompt responding, quoting (very reasonable) and following up. His crew were punctual, professional and efficient. Thank you Charlie, David, Efrain and Taylor B. It was a pleasure doing business with you guys!!

Za
Review №70

Awesome service and quality of products! Charlie and Craig were super helpful in their recommendation and arranging for efficient delivery and set up. Highly recommend!

Ba
Review №71

Charlie the store manager at Frisco location gave us fantastic service. He actually delivered bike to our house himself. He is very knowledgeable about exercise equipment. He helped us making right choice for our need while explaining benefits of each exercise equipment. He also matched his price to internet price and honored the same for us. We look forward to use our bike 👍

Ma
Review №72

WOW!!! Best service ever. Having owned a Lifecycle for some 20 I knew about the great quality of Life Fitness equipment. But when I started looking around for a new bike I found many new options and styles of exercise bikes. The good folks at Fitness Headquarters quickly explained the pros and cons of the equipment I was looking to buy. They helped me make a great choice at a surprisingly good price. Plus they have everything I would ever need for a home gym. Ill be back for sure! Thanks Fitness Headquarters!

Ch
Review №73

As a small business owner myself, I was very impressed with the customer service I received. I walked in and told them exactly what I was in need of and they pointed to me to a great machine at a great price. The machine is clearly health club quality. I have lost about 11 pounds since buying this machine about a month ago. I cannot say enough about the people and quality of the equipment. In addition, the prices were great, even better than I expected for that type of machine. Highly recommend.

Bi
Review №74

Whether you are buying, need service, have equipment that needs to be moved, or have items that it is time to say goodbye to, I call Charlie. He and his team are fast, friendly, courteous, careful, and fun to work with. They have never let me down.

TI
Review №75

Im new to the area and so glad I stopped in! These guys were great! Charlie and Craig, the owner were very personable!! Come see them, you wont be sorry! I just purchased The Mirror!! Thanks, guys!!

My
Review №76

We only stopped by to see what they had so that we could make some decisions about equipment we planned to order online. We had no idea of the vast variety of equipment brands they could order, despite not having those brands in store. What was supposed to be a purchase we would make on our own in a couple months, turned out to be an order placed the day we were in the store and a lifetime equipment go-to location for us. Both Craig and Charlie were extremely nice, personable and friendly. We got our equipment for the BEST PRICE, hands down!! We will be back for more in the coming months! I used to drive by Fitness HQ stores for at lest 14 years thinking they wouldt have anything Id like or need. Boy, was I wrong.

Mi
Review №77

Charlie was very friendly and engaging. He was informative, and asked questions to know our needs. He didnt try to upsell, just gave us advice and informed us of the features and differences.Great experience.Michael and Karen

Sp
Review №78

Absolutely amazing customer service from David. After calling several vendors for equipment Fitness HQ got me everything I needed and notified me when the products were ready for pickup. I highly recommend using David or Charlie for any of your fitness equipment needs.

Ra
Review №79

Family run business. Have always had excellent service and bought several pieces of equipment from them. Highly recommend.

Br
Review №80

We just bought a treadmill and home gym from Fitness HQ. Charlie Hudspeth was absolutely amazing!! I have never in my life had this level of customer service and quality care when shopping for anything!! If you are wanting/needing any type of fitness equipment, go see Charlie! 👍👍

An
Review №81

Charlie was extremely helpful and worked with us to get us exactly what we needed. He was knowledgeable and gave great advice. He also gave us a discount for Camp Gladiator members, which is a plus!!!

Ma
Review №82

Excellent service from Charlie and his team! Very knowledgeable and friendly. They were able to help me get exactly what I needed for my fitness goals! Thanks so much!

As
Review №83

I’ve been looking for an elliptical for a while and did not expect to purchase when I walked into Fitness HQ but Charlie was so knowledgeable and patient. He answered all of my questions before I even knew what my questions were. I left as a happy customer with my new elliptical and I’m so excited to start working out from the comfort of my home.

Li
Review №84

The customer service is excellent. All my questions were answered and the prices were good! Highly recommended!

Rh
Review №85

This place is absolutely awesome. The minute I walked through the door David greeted me for assistance. I will definitely be back. Awesome workout equipment.

Ky
Review №86

The team at Fitness HQ is awesome! I came in to get new dumbbells and it was so easy. Great pricing and great customer service!

Ed
Review №87

Charlie is an awesome salesman highly experienced in sales and fitness. The store is clean and the equipment and service is top notch. Highly recommended.

Ja
Review №88

Charlie was helpful on the phone and was able to get us exactly what we needed. He even took our call before his official opening hours. We highly recommend him for any fitness needs!

Vi
Review №89

Customer service at Fitness Headquarters in Frisco has been incredible. Staff is very knowledgeable and they made sure to listen to my preferences and answer all of my questions to recommend the best equipment to meet my needs. You can’t go wrong shopping at this store to find your fitness equipment. Excellent pricing. Quality equipment.

Be
Review №90

Great service from Charlie! It took me less than 5 minutes to compete my order over the phone, and he was helpful and easy to talk to. Thanks for an easy experience!

El
Review №91

Had the best experience at Fitness HQ. Called Charlie to see about having an elliptical we purchased online a couple of years ago repaired but ended up getting an amazing deal on a brand new elliptical that will last a very, very long time. Charlie answered all of my questions in detail and made the whole process seamless and stress-free. The customer service was just fantastic - definitely go see Charlie and dont waste your money purchasing a sub-par brand online.

Am
Review №92

We have purchased a full home gym and various workout accessories from here and love it! The staff is always helpful and they have never tried to price gouge us. They’ve even helped us save money. Will always be a customer

Ni
Review №93

Charlie at Fitness HQ was very helpful. Love this place. Great prices!!

Se
Review №94

Customer service was great. Walked through my routine and helped me pick out the equipment that would suit my needs. Looking forward to getting it in my garage. Would recommend.

Pr
Review №95

Frisco’s Fitness HQ is simply the best place to go if you are looking for excellent customer service. Craig (owner) and Charlie (store manager) are who assisted me in my purchase. Both are experts in their product / equipment knowledge, and both will do everything they can to help and work with the customer. They are the perfect example of no pressure sales which I appreciate.

st
Review №96

Charlie and team have been amazing over these past 3 weeks as we’ve pieced together our home gym.

Ja
Review №97

Walked in and for an Elliptical. Charlie was knowledgable without being pushy. Walked out 30 minutes later with the purchase I wanted after Charlie answered all of my questions. Very happy and waiting for the delivery!

He
Review №98

Excellent customer service. Charlie was very helpful and provided great information to pick out a pick and treadmill. Would definitely recommend.

Su
Review №99

Very knowledgeable and helpful staff. Explained me the pros and cons on all the treadmills they carried and encouraged me to run on all the treadmills to get a better feel.It is now about 2 months since I bought my treadmill and have been extremely happy with the quality of the treadmill and overall purchase experience

Da
Review №100

Charlie was great! Seamless experience. I told him what I needed and he went straight to it. Highly recommend.

Information
15 Photos
100 Comments
5 Rating
  • Address:2809 Preston Rd #1212c, Frisco, TX 75034, United States
  • Site:http://www.fitnessheadquarters.com/
  • Phone:+1 972-731-9015
Categories
  • Exercise equipment store
  • Personal trainer
  • Physical fitness program
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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