Great experience working with Marcie and the staff! I had a design and jacket which I wanted to get custom embroidery on. There was no need to order things in bulk. It was a very simple process, and Marcie took care of it. Turnaround was only one day, which I really appreciated. The quality of the embroidery looks fantastic. The shop is somewhat hard to find (enter the door where you would enter the nail salon right by). Its downstairs.