Yall need to correct your closing and opening times because it closed a full hour earlier than what is stated online and wasted my time and gas. Changing the time at the physical store does nothing for people who are simply passing through and arent frequent visitors.
Best ice cream π¦ shop in town. Very friendly and energetic staff. I left my credit card in the store and the staff came out to find me and returned my card. Very dedicated and respectful staff. Ice cream is also awesome. Thanks. π«π€
Ice cream was great. Service was ok. It was nothing special. One promise they have posted on the wall says fun, friendly, ...... people who exceed customer expectations... Unmatched cleanliness... And superior service I did not get that promise when I was there. It was more nutrual and typically service. It was not horrible service... It was just not what they promised. It was a little dusty, dirty, and the windows where stained. Bathroom said out of order with a sign made out of computer paper and markers. Im being a bit critical cus of the promise they have on the wall. Its not a bad place its just nit what they promised.
Rude worker when I went wasnβt happy with the customer service I was presented with..
Felt extremely rushed to order. Several workers just stood there waiting for me to order & made me feel horrible for asking questions. Will not come again.
First time there today around 7:45 pm and felt extremely rushed by workers. All 5 workers were standing there to just make one order. The gentleman that was present at the time was helpful and patient with us. However the other workers didnβt bother to let us know how Coldstone remotely operated. Please learn to be patient with customers and let them have a good first experience.
Dont get those Reeses peanut butter cups theyre disgusting
First time being there and it was cool. But I guess one of the work was probably in a bad mood because she had no smile and really didnt give us on any details on what size or a cone if we want. Just a bad attitude. Other than that the ice cream was good. Undecided if we would go back to this location
Well, I have tried their Chocolate Lava Meltdown; it contains chocolate cake and vanilla ice cream.* The chocolate cake is not the best, it tastes like regular cakes; its good but not super; I rate it 3 stars.* The vanilla ice cream tastes better, my rating is 3.5 stars for the vanilla.* general atmosphere inside is pretty good.* however, I had an issue with the staff. I came at 9:45pm and ate inside. Then, at 10pm sharp one of the staff approached me although I hadnt finished eating and said they should lock the door and so I should leave because they close at 10pm.Okay, yes, he said that politely, but I have never seen a store in the US where they make someone leave immediately when it closes. All of the stores I know let you stay in until you finish if you came early!!! I hope someone corrects me if Im mistaken!Thats the reason why I rated it 2 stars. If that had not happened, my rating would be 3 stars.
Popular place apparently. Its a small place. Line moved smoothly. Icecream was outstanding. Employees friendly. Prices were fare. Other customers were polite and the energy was positive inside and out.
The owners are super sweet. My mom and I came one morning when they werent open yet. They were still busy setting up for the day. Instead of saying they were closed, they saw us and opened business just a little early for us. Besides that, I love their strawberry mango smoothie.
Horrible experience felt super rushed with three children in tow when all we wanted was some ice cream. And wasnβt given a to go lid with none of our orders ice cream melted on every single one of us.
Love the service! Really love the ice cream. Next time you go order the triple berry sherbert and the other sherbet combo flavor(for the life of me I cant remember the name! π«) and add strawberries! I am trying to get them to add this as a specialty flavor! Lol!
Went in today for some icecream and one of the workers came out of behind the counter to sweep the floor and she was wearing some disgusting pink crocs, they looked worn out and very dirty I dont know how this place allows crocs instead of proper nonslip shoes to work here, everything else about this store is fine except those disgusting pink dirty crocsππ
Store is always clean, good restroom and attentive staff. Would be good to have more seating however, but there are plenty of places to sit outside
Great ice cream, great service we will definitely be going back.
Fast service..and ice cream shop was clean...wish cold stone would bring back the strawberry rendezvous
Taste good! We got a coupon for BOGO too. Wohooo.
Fast freindly service lines were l8ng but went by fast. Parking is tight infront of store however plenty of well lit safe parking in the back. Prices are high but well worth it. Good 0lace to catch a movie and desert. Very family freindly and safe.
We ordered vanilla and they gave us ice cream the tasted and had The consistency of cheese. The guy who worked there rudely told us he couldnt do anything. #ColdButMeltedCheese
Great selection of ice cream in a very friendly staff.
The young ladies and gentlemen are so nice and scoops are poppin and even when there hella slammed they still smiling . Holla back
I love cheesecake and cotton candy ice cream.
Very good ice cream but pricey.
Always love cold stones.. no other ice cream mix place compares
One of best smoothies Ive ever had!
Connor is a ROCKSTAR Employee! We arrived @ 9pm on Memorial Day. Only 2 employees scheduled & the line was continually out the door. Connor greeted everyone and apologized for the wait. Wish I could post a video. Give this boy a raise!
Delicious icecreams. The creations are very good. Must try.
The team that works here is friendly and patient, thanks for the great service!
Cotton Candy with marshmallow s nuff said
Ice cream delicious....customer service could be little better.
Its Cold Stone ice cream, need I say more. Good customer service. The area is still being developed.
Always wanted pistachio ice cream with out the pistachios and they have have it
Who doesnt love ice cream! The only possible way to improve cold stone is if they had a drive thru!
This place is very nice and the scoops of ice cream they serve is huge
The icecream was good but there was 1 girl working there that was rude i dont know her name but she had lash extensions w light eyes not very friendly it was our first time there and probably wont go back.
Good ice cream but the bathroom smelled disgusting with visible feces stains, gag!
The ice was good, but the service was lacking and they were not that friendly.
Not the best idea to drink and eat ice cream. But the garth brooks concert was awesome
The ice cream is great but this locations employers on sunday night are rude... >.
I prefer Baskin Robins...the service is slow and there is always a wait, and the ice cream is nothing special.
Great as always, and the customer service was very friendly, but expect a wait since people go here before they hit the movie theater.
Delicious ice cream here, great toppings!
Great spot to grab some ice cream before or after a movie
Great ice cream served the way you want it.
Icecream was good but needs more varieties
Clean restaurant and great ice cream
The need to clean the stone more frequently so i dont get fragments of other peoples icecream
Banana ice cream is the best here!
Loved the recommendation they gave me
Great, just like all of the others
Good mint ice cream, and helpful staff.
Cynthia on the Sunday night crew is the rudest worker I have ever encountered. The thing is she knew she was being rude and once brought to her attention, became ruder. I didnt even want to order after experiencing her. I guess it the area.
How about if you guys do your job and stop chattering away when you have customers then maybe your starving college student tip jar would have more than pennies in it. The black girl overcharged me.
Good customer service hands down
Gotta love it, so good.
Bought a cake and try to buy candles and did not have all the numbers.
Nice clean place and service was awesome
This place is some of the best ice cream.
Great ice cream for a good price
The best ice cream with premium mix ins...expensive though.
Not many seating options and employee forgot a part of a Signature Creation...other than those things, the employees were patient and smiling.
Made how you like
Very good ice cream
Amazing ice cream
Damn! This is some to die for ice cream!
Best ice cream ever
Love this icecream
Yummy as always but very expensive
It was great
Love the π¦
Very nice and clean
Amazing!
Good ice cream
Good ice cream
Worker by the name Cynthia was Rude!!!!
Good ice cream, racist workers
Love this place
Ice cream
The taste is OK, you can give 4 points.