user
River Park Automotive Center
51 E Minarets Ave, Fresno, CA 93720, United States
Appearance
River Park Automotive Center
Comments
Bl
Review №1

I recommend this place for anyone who is serious about buying a car. I walked into this place & didnt really expected to be approved for the 2020 Honda Accord but I did. Thanks so much to Javier our sales person..with your magic sprinkle..we got what we want & love it!❤

An
Review №2

Alfredo was very nice and accommodating he also made sure I loved the car I got. Would definitely come back.

Ad
Review №3

Ramon was able to get me into a reliable and nice car. I really appreciate they’re time and getting me the best deal that also works with my income. Highly recommend!

Mo
Review №4

River Park Auto has the Best Sales people in Fresno, Ca. I highly recommend them. Ask for Alfredo nicest person you will ever meet.

Ja
Review №5

Bought my car here about a month ago and had a great experience. Staff was very helpful and kind. Would definitely recommend.

Al
Review №6

Asome people there very happy with how I was treated I would recommend to all my friends!!👍😊

Ma
Review №7

These guys have great customer service, however the company dose not live up to their mission and advertisement. After submitting an application online, the sales man contacted us. We expressed to the gentleman we would be driving 2 hours, so we wanted to ensure this was a GO. Without hesitation he said Yes, come on down. Unfortunately we left empty handed.

Ch
Review №8

I came to them once and they sold me a good car. I had horrible credit and they worked magic for me. My car was bought with bad rear shocks and I didn’t mind. I didn’t find out until well after 3,000 miles. My car was totaled after 41 days.I went back and bought another car from them because they treated me well and I trusted them. After I drove the car for a day or two, the shocks on my car were bad, felt like I was driving a boat. I asked for them to take a look at it. I got to their shop and they said there was nothing wrong with them and they are good.I felt like that was wrong, I took my car to a trusted mechanic and he told me within 5 seconds that my shocks were done. And that also all of my brakes needed to be replaced. I trust this shop because they show me everything. They don’t just say that I need something done. I’m a big guy driving this Chrysler 200, so I need to have the seat lever down all the way, which broke and now when I drive the rear view mirror obstructs my view. My rear view mirror also falls off when I hit hard bumps. First rain that we had since I bought the car, my windshield wipers were mutilated. They glued the blades back on the wipers. The engine is good. But god damn man, I gotta get this fixed on my own. Because this place did not even care. They would just say we’ll get back to you. I DONT TRUST All Access. Because they were either lazy and didn’t want to look at my car or they flat out LIED.They are the ones that do safety inspections on these cars, so BEWARE!!!

Sa
Review №9

Javier was very nice. Drove off the car lot with the car I wanted with no credit. He was very helpful. Very honest. I think everyone who is first buying a car should come here. Really nice people. 😁

Ma
Review №10

I love this place, ask for Javier! He’s the BEST, he’s honest, and very friendly. I’m so happy with my new car, and I can’t wait to send all my friends and family here.If you need a good deal, come here and ask for Javier

Ky
Review №11

They sold me a car with a dead battery so out of necessity they replaced the battery. Found out later that the new battery was a dead one and didnt work for long before having to buy a new one on my own. A seal was also broken but didnt show any signs while test driving until a few days after the purchase. So far Ive spent almost 400 dollars extra on top of my large down payment, they didnt have a spare key, car was a bit messy, they were nice when going through the process but what dealer isnt. Overall Ive had this car around a month and have been able to drive it for 2 weeks since its been from shop to shop even though it looked clean.Edit: got with them on the phone and we got some issues resolved, they covered some costs and things are better now

Vi
Review №12

If you’re interested in getting a car, I’d highly recommend without a doubt checking out River Park Auto Center FIRST! Especially if you’re a first time buyer they have tremendous programs to get you into a nice car & to help you stay on your monthly budget! And even for those who have poor credit, Ask for Javier Avalos, he’ll make sure to do everything in his power to help you walk out with a car!

Yo
Review №13

Awesome customer service! Thanks to Ramiro we finally got the car of our dreams! He was super helpful! We will definitely be coming back in the future!

To
Review №14

If I could give 0 stars I would. I called to see what was the status on my application and told the man I was told that they would get back to me. It had been almost 2 weeks. He starting asking me all my personal information AGAIN.. work history, gross income etc. I said I already gave all this information the last time. He said I have no information, do u know who u talked to? And honestly!? I believe it was him because he had the same accent. I said I didnt get his name but I just would like to know so if not, my son and I can look elsewhere. Mind you, we both have great work history and our own down payments for our own cars. He said, you know what go ahead and look somewhere else. Horrible business! They should invest in some customer service course since they have no common sense on how to speak with ALL human beings. Would NEVER recommend going here!

EM
Review №15

Thank You Ramiro & Javier ! I really, really appreciate your help you guys went above and beyond from the call of duty ! me and my family love our new 2014 GMC sierra ! I tell every one that compliments me about my truck about you guys being the best... no one and I really mean no one wanted to give me a chance on getting a nice truck such as this one they made me feel like I really didnt deserve to drive some thing as nice!!!some dealers told me I needed a miracle ! your guys were heaven sent and a blessing.....so keep up the great job!!I will definitely tell every one about your great financing and tenacity !!!

Ka
Review №16

Came to RIverpark Auto looking for a car , and i am happy for choosing this dealer. Ramiro was super friendly and helped me choose the perfect car for myself. I really recommend you guys to come and find the perfect car for yourself! You wont regret it!

Cr
Review №17

One salesmen stated that I wasn’t ready to purchase a car simply because I had stopped by the dealership before. When I went back to test drive 2 that I was interested in they only allowed me to test drive one. They stated they didn’t have dealer plates so I drove from Clovis for no reason.

Sa
Review №18

5 stars isn’t near enough to rate this place !! Romero was amazing and so helpful ! Was turned down by multiple car lots and he went above and beyond to make sure I got a vehicle and I am beyond impressed and HIGHLY recommend this place to everyone !!!

Sa
Review №19

Worst place ever said we got approved for a car had the car a whole month an then they call an say we’ll u weren’t approved u have to bring car back. So I did an they said well we can hold car for one week if you can come with more money down after I put 1800$ plus 600$ for full coverage insurance . Don’t trust them go some where else they do whatever they can just to get u in a car an lie about the whole thing getting approved. Oh an not only that they sold me a car with bad breaks an shocks an said nothing was wrong with it an transmission was slipping I would not recommend this lot on my worst enemy

Sa
Review №20

I just want to thank Javier Avalos for helping us acquire my first car. Javier treated us with the utmost respect that we did not receive from any other dealership. I will definitely refer friends and family to River Park Automotive Center.

Li
Review №21

Javier have the best customer services ever!!! He will do his best to get you the car you wanted. Very SATISFIED!! -LINDA

Ch
Review №22

Javier is an awesome salesperson got us in and out with a car the same day we have had our vehicle almost a year and looking to purchase another one soon will refer people to them

An
Review №23

Very good people and very helpful and friendly would highly recommend anyone looking for great deal and good service!!😊

St
Review №24

We got a great deal on our car here and we did not feel pressured to buy. Actually went home thought about it and bought it a couple days later. We love our car.

El
Review №25

Recently had the privilege of purchasing our last vehicle from River park auto. I found the dealer on OfferUp, which is where I initially established contact with Joe. I made him aware of my situation and he immediately offered a link to get prequalified. Soon after doing so, I was contacted by Ramiro, who helped me gather the required documentation so I would walk into he dealership, knowing what I had to work with. Which by the way, they have a wide variety of programs to assist in credit repair or if you are looking to establish credit, they work with a selection of banks to fit everyone’s needs. I was not pressured in any way, Javier is very knowledgeable and guided me throughout their inventory given the budget I was qualified for. All things considered, I have absolutely no complaints about this dealership, much less their staff, I received nothing but honest, sincere and professional service. I am very pleased with my purchase and would greatly recommend them.

Ne
Review №26

They have excellent quality services I recommend it

da
Review №27

Was very disappointed with this place.. i fell in love with a car there i filled out the application and i was told that i was Prequalified for $400 down.. after i drive 2 hours to go buy the car i get there and the person who had prequalified me wasnt there.. a different employee helped me and wen my work history showed up on his computer it said i worked at McDonalds wen ive never even turned in an application to work at any McDonalds.. then he said that in order for me to qualify for the car i wanted i must put down $2500-3000 down so my monthly payment was low..wen i was already prequalified for $400... then I noticed wen he showed me that he was able to drop the down payment $1000 less but i saw he had raise the price of the car $1000 more.. so either way i would be paying those $1000.. i was very disappointed and angry that i was told one thing thru the phone and when i got there it was different and a waist of time... not to mention that when i Was checking out the car it was dirty from the inside and smelt like someone had been smoking in there.. my boyfriend found a very small amount of weed inside the glove compartment.. this made me think of what kind of place they get their cars from.. do not recommend this dealership..

Cu
Review №28

Great Place ASK FOR JAVIER He will make it happen. No credit and got a great car thank you

AN
Review №29

Great service..Javier was the best, no pressure....AND he sold me a car

pa
Review №30

Horrible customer service. Guy got smart with me instead of answering my question. I guess my money isn’t green enough.

Mi
Review №31

Best used car sales in central California

Pr
Review №32

I went to other dealerships that they promise to help me only to tell me that they couldnt help me, I came to River Park Auto and drove away in my new Cruze 2015 Lt with only $300 out of pocket, Javier made my buying experience look so easy and my credit was not the best.

Gi
Review №33

Very bad to do bussnes with good at first then when somthing God wrong the turn nope there cars are no good my edvice is dont do it !!!!

An
Review №34

Not a good company to buy a car from do anything to get you in a car mess up your credit

Sh
Review №35

Horrible I suggest to go somewhere else and Javier is rude

Ri
Review №36

Paid a ton and was supposed to get a keyless entry remote but it has been months and no remote

أب
Review №37

Excellent used car dealer

Wi
Review №38

Nobody there

Do
Review №39

Never been

Ti
Review №40

Best place around!!!

Ra
Review №41

Awesome place!

Al
Review №42

Great place

ro
Review №43

Not as promised on facebook

Bi
Review №44

Wack

BI
Review №45

Okay

Information
8 Photos
45 Comments
3.5 Rating
  • Address:51 E Minarets Ave, Fresno, CA 93720, United States
  • Site:http://www.riverparkauto.com/
  • Phone:+1 559-439-2277
Categories
  • Car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations