Allison-Collins Glass installed a shower enclosure in our home omitting the knee wall contrary to my specific request to have it included. We were not given an opportunity to see the design work until after the job was complete nor was I, one of the home owners, ever consulted about the job at all. When I contacted Mike about coming back to fix the error he advised there would be an additional $1100 charge on top of the $2600 already remitted for the job. While the enclosure was done well in terms of craftsmanship, the design did not meet expectations, the company was neglectful during the planning phase, and customer service after the sale was absent.

Called yesterday morning for them to look at a cracked storm window and they were out before noon to assess. Gave me a very reasonable price to replace the glass and had it installed before the end of the day. I work with numerous contractors being in the property management industry and they certainly made the process easy, efficient and provided great customer service. Highly recommend!

Great service. Great personnel. Hard workers.

I like to use their glass as shelves in shower niches I install. Very good value.

We had a mirror cut for a cabinet my husband built. The place was closed when he arrived but the guy opened the door and took his order! It was ready in days and looks great!

Mike is a class act

The custom mirror I ordered was a perfect fit.

Another glass repair services in another Kentucky location.

Great customer service

Professional