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Silver Auto Sales
198 Industry Ave, Frankfort, IL 60423, United States
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Silver Auto Sales
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Do
Review β„–1

Everyone was so nice and welcoming. Everyone helped me equally as a team, whenever one didn’t have an answer someone else was quick to assist. As a first time car buyer I felt as if they were very patient with me explaining everything and answered every question I had. They have really nice cars and was truthful when it came to vehicles history. 10/10 would recommend! 🀩🀩.

An
Review β„–2

I will be recommending this place to everyone I know! Shoutout to Brian who never pressured me once to buy, but answered every question I had and let me take my time. Ron in financial services was also fantastic! They both were knowledgeable and so easy to work with. An absolute great place to look for a used car.

Da
Review β„–3

This place was clean. The staff is amazing. Nick was absolutely great. Prices are good. Please check them out before you got to another dealer. I will recommend silver auto to everyone!

Br
Review β„–4

Nick and Ron were awesome! Very personable and no hassle or pressure. Highly recommend checking out Silver Auto Sales if youre in the market for a vehicle. The entire process from when we walked in to walking out was an hour. Ask for Nick for the easiest visit to a car dealer youre going to get.

Na
Review β„–5

Zack and Joe were amazing to work with. They had our best interest in mind and definitely communicated well. The purchase was seamless and they delivered an excellent product. I can’t say enough about this car buying experience which typically is not at the top of my list of favorite things to do, yet working with Silver Auto was the exception. It is refreshing to deal with a company who is fair, honest and knows how to take care of its customers. If you’re in the market for a used vehicle, look no further.

To
Review β„–6

Exceptional service. I purchased a vehicle from Anali, with the entire process taking just a few hours. She was very helpful, courteous and professional. Ron in the finance department also helped me to get the most out of my trade-in and a payment that fit my budget. Very pleased with Silver Auto Sales and would definitely recommend.

Du
Review β„–7

Great service easy to deal with

Ja
Review β„–8

This was my first time financing a vehicle and it was such a great experience! Ron made things very quick and easy. The environment was very relaxing. I would absolutely recommend this place to my friends and family.

Co
Review β„–9

I had a great experience here. The salesman Nick was very polite and professional. Helped me find the car I was looking for. I definitely recommend looking at their inventory if you’re in the market for a used car.

Ma
Review β„–10

Very nice and pleasant experience ! Nick the Sales guy was very professional and kind

Ch
Review β„–11

Thank you to Nick at Silver Auto Sales! What an AMAZING experience! From stumbling across the perfect vehicle, to setting up an appointment to test drive, to walking out with the keys, it was a relaxed, comfortable and professional transaction! Will definitely be referring this place to friends and family in the future!

Sa
Review β„–12

The place is pretty dumpy and the cars look better in the photos than they do close up.

Me
Review β„–13

Great experience and great customer service ~ I was in & out and Brooke had all the paperwork work ready for service on my car~Joe followed up ~ very happy

Le
Review β„–14

THANK YOU TO BRIAN COSTALUNGA FOR A GREAT EXPERIENCE ,HE WAS VERY INFORMATIVE ON THE VEHICLE THAT I WAS INTERESTED IN.HE GOT ME THE KEYS AND LET ME TAKE THE VEHICLE FOR A NICE TEST DRIVE WITHOUT ANY PRESSURE TO BUY IT AFTERWARDS. THANK YOU TO RON WESTERFIELD IN THE FINANCE DEPARTMENT FOR YOUR HARD WORK ON GETTING ME THE BEST FINANCE DEAL. I APPRECIATE YOUR PATIENCE,HARD WORK AND TIME.GO HERE ONLY IF YOU WANT THE BEST DEALS,STAFF AND VEHICLES TO CHOOSE FROM.

He
Review β„–15

Fantastic, easy and fast service from Ron when we bought our new to us Mini Cooper last weekend. I absolutely despise all the waiting when you buy a car. It was not like that this time. Ron made it smooth and simple. We will definitely be doing more business here!

R
Review β„–16

Wow! Silver Auto Sales has been the best place Ive ever shopped for a vehicle. I found the vehicle I was looking for online. Requested information by email. I got a response immediately. I went to the dealership the next day and took the vehicle for a test drive. It was all that I imagined it would be. Then I sat down with Ron to finalized the paperwork. He was able to get the financing that I needed and explained everything in great detail. Wow! In and out within an hour.Thank you Ron!!

An
Review β„–17

Nick was great to talk to! Super professional and super honest with describing the vehicle that was for sale.Answered calls and texts in a timely manor, waited for me to arrive as I drove two hours to see the vehicle. Fell in love with the car on the spot, and sure enough it test drove like brand new.Price was very very fare, and the condition of the car was fantastic.Thanks Nick for the business!

Me
Review β„–18

Just purchased my first car from this dealership, and was a great deal. No words can describe how my experience was amazing. I highly recommend Ron, he is a great person, friendly, and helpful. He has a great communication, will help you with everything, and will make everything better for you. Im sure I will come back again soon to buy another car. Thanks Ron, and best of luck.

Ke
Review β„–19

It was a great environment, great staff. Speaking to Ron and Anali was like speaking to a friend. Great overall experience. Lots of vehicle choices.

Ch
Review β„–20

Silver Auto is a great priced dealership. Their salesman is great. Go visit Brian for a great deal. He will give you the best customer service.

Ri
Review β„–21

We purchased a good used vehicle at a very fair price very nice to do business with

M
Review β„–22

Found a great car at a great price! I spoke with Brian on the phone, he confirmed the vehicle was in stock and the the internet price would be honored. The car was ready for us to look at and test drive with no pressure to buy. This dealership is tucked back in an industrial area and did exactly what they claimed! After looking for a month for used vehicle, I am glad we waited. I highly recommend Silver Auto. Ask for Brian, you wont be disappointed.

Al
Review β„–23

Recently made a purchase here from Ron. I found the car online at a great price and decided it was what I was looking for. Ron spoke with me throughout the week and communicated well. It was a good experience and I highly recommend Ron and Silver Auto Sales!

Wa
Review β„–24

Upon arrival , we met with Brian . he was professional and courteous. absolutely no pressure. Ron helped us with our final paperwork and also was professional and courteous. I will see them for my next vehicle purchase and would recommend silver auto sales to all

Ko
Review β„–25

I went with My brother who purshased a Honda Pilot 2017 from this dealership. I would like to thank Ron for everything he did. Ron is very friendly, professional, and will make everything easier. I highly recommend Ron if you wanna have a Great deal. was a great experience.

Me
Review β„–26

I went with my Friend Mena who purchased his car from this dealership recently. We met with Ron who provided excellent car and was very professional. Ron made everything easy and gave us a great deal. I highly recommend Ron if you would like to have a good deal. Thanks Ron for everything.

Ia
Review β„–27

Purchased second vehicle in 5 years from Silver Auto Sales just this past weekend. We worked with Ron Westerfield on the sale. I always appreciate the low-pressure sales approach they take, and the quality vehicles at reasonable prices they keep in their inventory. We will continue to look first to Silver Auto Sales for our familys future vehicle purchases.

La
Review β„–28

Just purchased my 3rd vehicle from Silver. Everyone has always been great, both in the purchase process and when I have had service needs. I would direct anyone to check out their large affordable inventory. Their location is off the beaten path, but absolutely worth checking them out for great prices and service!

J
Review β„–29

These guys at Silver Auto Sales are great and made my purchase of a used car easy and fast. No problems and much more relaxing than a big dealership.

Mi
Review β„–30

Gave 5 stars but no review 2 years ago.. looking for another car and they came to mind first to check their inventory. It was a great experience last time. I respect dealers that work with cars in the sub 10k range. It cant be easy.. thin margins and people expecting perfection when they spend little on higher mileage cars. I will continue to check their inventory when looking for new cars in the future. Side note, the Mazda I got last time is still running great!

Je
Review β„–31

I am very grateful for the service I received from Zac and Silver Auto. They worked with me on a problem I had with my vehicle and fixed it to my satisfaction.

Wi
Review β„–32

Always helpful staff

He
Review β„–33

Brian went above and beyond today to get us on the truck we were looking at. He is very knowledgeable and has the best customer service. We will be back to see Brian in the future. Thank you so much for the service you have provided to us today!

Ma
Review β„–34

I went in today to take a look at a car found online and ended up driving it home! Was very happy with the shorter amount of time it took to go through the whole process here than the last time I got a new to me car. Brian was great! He was extremely helpful...

Ma
Review β„–35

Brian and Ron were excellent, the vehicle was exactly as they described it. I had reservations about driving 3 hrs to look at something. They did a remarkable job and it was well worth the drive. I will certainly use them again.

Ju
Review β„–36

*This review is based on our interaction with one individual, and not the whole business*Showed up today cash in hand ready to buy a car. (Will admit about 30 minutes late due to an urgent emergency). When we arrived, we were greeted by a sales rep outside who was friendly, and when we went in to check in with the receptionist she was very polite and helpful.The sales rep came out to find us outside, and rather than greeting us or asking if things were okay since we were late, he immediately made a snarky comment about our ability to keep appointments without knowing the reason why. He then tells us he was too busy to assist since we were late. I get it, but rather than suggesting a better time or offering a different sales rep, he handed us the keys to the cars we mentioned when scheduling the appointment and walked off.First car we looked at had cigarette ash visible all over the seats and dashboard. The smell was horrendous. Immediately went to check out the second car, and it had a punctured tire and wouldnt have been able to test drive. (I understand its a used car lot, but things like vacuuming and replacing a tire cannot be that demanding.)We just assumed that work still needed done to those cars and went to find more cars we would be interested in - and we did find two more that we were beyond happy with and would have purchased either one as long as the test drive went well.We waited for about 45 minutes for the rep to be available or to have another rep assist us, but instead we got nothing. I then took the keys to the two vehicles back in to Nick and let him know we were not interested in those two vehicles, and his only response was ok. After that we lost all interest in trying to find a car there and left immediately.My limited interaction with everyone aside from Nick was professional and polite, so I dont want to hold my opinion fully against this lot, but that sales rep we tried to work with left such a bad impression with me and did such a poor job representing this business that I would not ever be interested in ever returning or recommending anyone to visit.

Je
Review β„–37

Great experience and trustworthy professionals!

Ma
Review β„–38

Silver Auto was great! I bought my first car from them - a 2013 Ford Escape SE. The process was quick and easy. They were straightforward in negotiating the price and explaining their business model. I recommend buying a used car at a good value from them.

Er
Review β„–39

Great people! Hassle free buying. Made the car buying process very easy. Definitely would recommend them if you’re looking to purchase a great vehicle!

Wi
Review β„–40

I have purchased 3 vehicles from them. They have coverage for repairs for the duration of the loan. Easy to do business with. Would have received 5 star rating but had am issue with the mechanic chief.

Iv
Review β„–41

I had set an appointment with Ron a week earlier to test drive and purchase a car they had on their lot. We were close by when we got a call from Ron saying that a customer had walked in and stated that she looked like she was going to buy it. By the time we arrived the car was sold. I would have understood if she had set up an appointment before us, but I was given no prior information or warning about that. We had the pre-approval finished and the trade-in ready as well which is very disappointing as it was just sold under our noses. We were on time for the appointment too and let them know we were an hour away. What happened was very unprofessional and unfortunate. They were more concerned with the immediate sale of the service than to honor their word. Would avoid this place.

Am
Review β„–42

We had a very nice experience, nice staff and fast service, during all the covid-19 epidemic. Clean office, we would recommend this place hands down. Thanks Ron for the great service

ar
Review β„–43

Joe was great. Very responsive, answered questions. Shopped around first so I know I got a great deal. Would recommend to anyone

ma
Review β„–44

Hi! Just wanted to say thank you to Silver Auto Sales! I love my new truck! Im still on cloud nine and cant believe its mine! I purchased the 2010 Ford F150 Lariat from you last week. I flew in from South Carolina and you treated me like family. You let me take the truck to an outside mechanic to check it out. By the time he finished, he wanted to buy the truck! You gave me a great deal. I appreciate your no pressure attitude and the sale was smooth. I drove it home that night-a 10 hour drive! And this week I drove up to NY to my nephews graduation. Thanks again.**********

Ja
Review β„–45

Silver auto sales was a great experience. Nick, our sales man was awesome. He made sure all our questions were answered. They even let us take the car we were looking at to our local mechanic for peace of mind. Would highly recommend this car dealership. Great experience great service!

Sa
Review β„–46

I bought a 2010 Ford Focus from Silver on 2/3/2016. I usually spend about an hour commuting every day, so Ive spent a lot of time in the car since I bought it. I havent noticed any mechanical issues or problems, but even after I bought the car I got an email from my salesperson saying that if I had any questions, I could contact Silver. Breakdown of the buying process: I made an appointment and got there late, but they were flexible with my schedule - they did not rush through my appointment. After meeting my salesman I got to test drive the car by myself - he took a scan of my drivers license and basically gave me the keys. My salesman was Mike Martin, and he was very helpful and friendly. Nobody at Silver was pushy - everyone, Joe, both Mikes, and Ron W., were all very friendly. The atmosphere is extremely laid back. Also, obviously before I went I did some research on the model of car I interested in, and I know got a great price - though that price was the sticker price, it was both comparable to other places and what the value of the car should be. You should know that Silver really isnt a place where you haggle, which fits my personality - what you see is what you get. I did have to go back the next day because they charged me for a new license fee instead of a license transfer fee - but they were the ones who caught that mistake, not me, and it actually saved me some money. The whole process was very transparent and honest. I have recommended buying from there to my co-workers, and I will definitely visit Silver in the future when I need a new car.

Ab
Review β„–47

Great place and great employees! I found the perfect car for me! I am a college kid and was looking for a great reliable car to get me back forth! I found a car in my price range and I love it. Thank you for all the help.

De
Review β„–48

To anyone looking for a quality used car &/or a fair trade-in price-this is the place! I have never in my life been treated so well! From the moment I walked in the door, I was treated like a friend.....no pressure, no sleazy sales pitch.....just people who honestly wanted to work with me and make me happy! Guess what !? They did! STILL smiling!!! TY Mike, Joe & Ron!

Gi
Review β„–49

I’ve recently purchased my third vehicle from Silver Auto Sales. The experience is always easy and fair. All three vehicles have been excellent with no issues. The team here is so great to work with.

Ke
Review β„–50

Found a GREAT Jeep on their lot and asked a lot of questions before driving the 1 1/2 hours to get there. The Jeep was better that what I expected. Ron provided an excellent customer service, sales and financing. I highly recommend Silver Auto Sales for your next purchase !!!

Th
Review β„–51

Ron was awesome! It was a great experience with no pressure. Will definitely look here again when buying another car.

Be
Review β„–52

This past April, I purchased a car from Silver Auto. Brian assisted me and was great to work with. He was not pushing to make a sale as most car salesmen. I am satisfied with my purchase. This past June through my recommendation, my husband also purchased a car from Silver Auto with the assistance of Brian. My husband and I are both satisfied with our purchases. Beverly Pollard

Je
Review β„–53

Staff is very friendly, knowledgeable, helpful, and provides excellent customer service. Service department is fair, reasonable, and even pointed out things that a dealership quote told me I need to do, they said I still had years or 20,000+ more miles until I should even consider doing it. Thats what you want out of a service department. I will be back for sure. Keep up the great work Silver Auto.

Se
Review β„–54

Bought a car here yesterday and traded one in. Great price, service and value. Not your typical wheel and deal dealership and very easy going environment. Would highly recommend to anyone! Thanks.

Sy
Review β„–55

I absolutely enjoyed my first time car shopping. I did not expect to get a car the first time I looked, but I am so glad I went with the car i picked. Brian was super helpful and helped me find a car within my price range. Silver Auto had a great selection of used cars and I would definitely recommend this place to friends and family!

Ke
Review β„–56

Four weeks ago bought a great Jeep Liberty. Friday August 16 we bought a second Jeep Liberty. The staff is GREAT however Ron is one of the best sales persons I have every bought from. I highly recommend Silver Auto!!!

sh
Review β„–57

Great people and incredible service!! Ron contacted me that morning, went in that evening and walked away with a great car and a business I would highly recommend. They close at 7pm and stayed till 7:45pm to finish things up with me and my son. Thanks again!!!

da
Review β„–58

Had a great experience with our purchase at Silver. They made the experience as seamless and smooth as it could possibly be. Will definitely go back for our next vehicles! Everyone was really helpful especially our sales agent, Brian!

Er
Review β„–59

I bought a car from Silver in 2015 and traded one in for a very fair price. I took my wife’s Truck in when we spun out and hit a tree, their body shop did a great job fixing the truck. We use Silver’s service dept for most repairsI heard a crazy noise from my engine and to to a shop around the corner. They told me I needed a new engine, I called Silver for a quote and agreed to replace engine at $2800. They spent some time (at no charge) to confirm it needed an engine to find out it only needed a flywheel. This repair only cost me $1400, half of the cost to replace the engine. Now the car runs great. Very honest and conscientious.

To
Review β„–60

Great staff, great cars, great value. We were very pleased with our investment. Nick and Ron provided an excellent customer service experience. We will be back !!

Ja
Review β„–61

Well, where do i start. I was excited to find a car that I was interested in, being a BMW 550xi M Package. However after doing paperwork, and getting everything squared away, before I could even leave the dealership something suspicious happened. My keys had magically come up missing. So Mike decided to act as if he was looking for them. In actuality , my car was outside smoking, and they were stalling to get me from noticing what was going on with my car. Now on the test drive, everything seemed fine. So after 25-30 minutes of pretending to look for my key, its magically found, and the blame is put on a porter who had left work. I then drive home and am about to park. My car started smoking profusely. I legit for a second thought that i was going to have to call the fire department because thats how bad it was. I was BAMBOOZLED. I took the car to the repair shop and was given a 2k bill for repairs. I was leaking antifreeze from the turbos, the radiator...11 check engine light code faults. STAY AWAY FROM THIS PLACE! REALLY! I DO NOT RECOMMEND! STEER CLEAR! I even called to speak with my salesman and the finance manager...I WAS NEVER GIVEN A CALL BACK. I will make sure this gets out. Have you heard of the movie Matilda? This place operates like her dads dealership πŸ—£!

Ke
Review β„–62

Best dealership around! Honest and upfront with no games. This is the second vehicle that I have purchased from Silver. Nick, Mike M, and Ron made the buying easy. Mike even drove me back in the pouring rain to drop my vehicle off at work. Thanks again. I recommend anyone looking for a vehicle to check them out.

Jo
Review β„–63

What a great and efficient car buying experience. I have found my only dealer to buy from. From start to finish out in 2 hours. They did not push anything on you. I went there to look at a specific vehicle liked what I saw and purchased it. By far the best experience so far. If you want a low stress easy going go here there selection is vast.

Ni
Review β„–64

Attention do not buy any vehicles here!!!!My husband and I drove four hours from Michigan to pick up a vehicle talked to the salesman Ron which anything that came out of his mouth was a lie! He told us there’s no rust and when we got there the vehicle rockers underneath was filled with rust holes!!! I would give this place a zero star because they tried to hide everything.... and painted over rust! We are very disappointed!!!πŸ‘ŽπŸΌ Back four hours home without the vehicle!

Ja
Review β„–65

We had a great experience purchasing a top quality used vehicle for our kid. Service was great. They showed us 5 vehicles in our price range. Overall this was a nice place to do business. The location is hidden in a strange location off of a main road.

Ji
Review β„–66

Silver Auto is a premier, excellent auto sales group. I was in a bind and needed to sell my car. They purchased my car at a good price, and the transaction was quick and easy. Silver Auto staff is very friendly and professional. You are better off purchasing a car from Silver Auto than from a private seller. I would definitely purchase a car from them, and also, would recommend them to anyone. I want to thank them for all of their help.

An
Review β„–67

Great staff. Great service. Helpful, friendly, no pressure. Will buy from them again next time we need a vehicle. I highly recommend Silver Auto Sales.

Jo
Review β„–68

Great selection and great employees! Nick was great and helped me buy my first car! I would recommend anyone looking for a quality used vehicle to Silver Auto!

Ro
Review β„–69

I have bought two cars from Silver auto in Frankfort all the Staff we are very helpful Finding you the car you wanted I will be going to Silver For my next car

se
Review β„–70

Second car I bought from Silver Auto . They dont push a car on you , if you see a different one you like no problem . They give you the keys to take it out on a test drive. The price for the car is fair , you dont leave the dealership feeling you just got ripped off.

Da
Review β„–71

Purchased my car from Silver about a year ago, great experience. Continue to use them for service and they always do a great job. Very polite and professional people. They also just really saved me when i got a screw in my tire right before a trip. Ran into service with no appointment and they had me fixed and out the door in 15 minutes.

D
Review β„–72

Amazing no pressure purchase! If you are looking for a great selection of vehicles at great no haggle prices I would highly recommend Silver Auto Sales! Thanks Ron for the great experience πŸ‘πŸΌ

Ke
Review β„–73

Just bought a Jeep from them today. Nick, our sales rep was super personable and so easy to work with. They are upfront and I would recommend them to anyone! An overall great experience.

Co
Review β„–74

We found a car we really like it didnt take very long other then them being short staffed and no hidden fees to be found

Ma
Review β„–75

After being referred to Silver Auto by friends who have purchased multiple cars at this facility, our family had an awesome experience at Silver Auto helping my son purchase his first car. The staff is knowledgeable, friendly, courteous and patient. A very low pressure experience.

Ke
Review β„–76

Got a vehicle here last year and had such a great experience we came back for a second. The service is great and workers are friendly. Theyre patient while you decide between vehicles and dont let a question go unanswered.

Jo
Review β„–77

I have purchased three cars from Silver Auto for me and family members over the years. Have never had an issue with any of them. Referred a friend to Silver Auto and she bought a car, and likewise, has never experienced and issue. The sales process has been pressure-free. I felt like I paid a fair price for the cars I purchased, and got a fair price for my trade ins. Very pleased with Silver Auto.

Al
Review β„–78

I visited this dealership over the weekend. My husband, mom and I arrived a half hour before the dealership closed. My mom called before we arrived to ask if a vehicle that was advertised was still in stock. The person to whom she spoke said that he/she would go out to the lot to check and then call her back within a few minutes. No one ever called her back. We arrived at the lot and saw the vehicle right away. It was actually near the front door of the dealership. We were not greeted immediately upon our arrival, although I could see the employees watching us from the windows. Finally a salesman came out and greeted us. He said that he would go and have someone to check on the vehicle that we were interested in. We waited for approximately 10 minutes. He never came back out, although we could see him standing in the window watching us as we drove out of the lot. It is very unfortunate that we were treated this way. My mother was ready to pay cash for a vehicle, but did not get the opportunity to do so. Even if the dealership was going to close in a few minutes, a professional would have greeted the customer and inquired about what we were looking for. They then would have asked if we were willing to return on Monday. If we would have been treated with at least that much respect, we would have been happy to return on Monday.

Ny
Review β„–79

I can’t speak for the entire dealership but my experience was very unacceptable. The sales man name Nick has poor customer service. He was very greedy and made any excuse just to make me pay upfront in cash. Very very unacceptable. Honestly take your service elsewhere.

Gl
Review β„–80

Had a great experience with Ron, sales associate. Without him I would not have a new car. Thanks for all you did for me.

Ch
Review β„–81

We have just purchased our 6th vehicle from Silver. Always professional. Great service. Always get a good deal from Silver

Ry
Review β„–82

They helped me out a lot!They have wonderful customer service. A staff that is willing to go above and beyond. Service writers service manager and technicians that are willing to stay past hours to take care of a customers car or truck!I will be going back to buy my next car or truck!

Da
Review β„–83

My wife and I recently purchased a vehicle from Silver Auto. Joe, Ron and their team were great to work with. The process was easy and they were very flexible. We will be going back to Silver next time we need a car.

Co
Review β„–84

This is the best place to buy a car! We have bought 2 cars and the warranty from them and have had the best service and reliable cars!! Would recommend them to anyone looking for a reliable car!!

Ch
Review β„–85

We had a great experience at Silver. Got a great deal on a 2010 Outback. The cars are used so the are not all perfect, but they are upfront about the condition of the cars. We still took ours to a mechanic to know what needed work would be upcoming. Nick was our sales guy and he was straightforward and easy to work with.I was in a rush the day I purchased the car, so we came back the next weekend to get it cleaned and for them to do some promised break work. We also had to bring our trade in (which they had not yet seen) and it all worked out great! They were fair and held to our agreement on the trade in. They even let my wife and I use a back conference room to feed our 3 month old and let him take a much needed nap while the car was being worked on.The car is great, but the niceness and ease of working with these guys was what makes me give them 5 stars. Its not your typical dealership.

Ce
Review β„–86

Ron was great, no pressure and very informative. Will recommend him to anybody looking for a car.

Ta
Review β„–87

I was in the market for a well kept RED hot sports car. I searched nationwide and no-one could offer what Silver Auto Sales was offering. I made arrangements to travel from Ohio to Frankfort, IL and although I was a little hesitant at first, I DO NOT regret it. Ron and Nick made my long distance car buying experience a breeze. Mother Nature (GIA) on the other hand...now thats a different story...ended up having to ship my new car home instead of driving as I had hoped/planned....all in all, it was a GREAT car buying experience!!!! THANKS SILVER AUTO SALES

ad
Review β„–88

Always a good experience dealing with Silver

Ro
Review β„–89

Silver Auto is a great place to purchase a vehicle- I saw a Facebook post for the β€œvehicle of the week” and came in to try it out. Brian was great to work with. This is the 5th car we’ve purchased from Silver - highly recommend!!!!

Gr
Review β„–90

I am so glad that I stumbled upon this gem in our town! When a few times and found a great Ford Explorer 2009 in perfect condition for a fair price. Already on my 3rd oil change since March and each time Im back, I get nothing but the best service!

me
Review β„–91

Brian and the team at Silver Auto Sales were great. Quick, professional and not pushy! Overall, I had a great experience and I would recommend them in the future.

Re
Review β„–92

The vehicles that we were shown were pretty much junk. We had spoken with a salesman prior to coming and told him the cars we were interested in, and when we got there one of the 3 vehicles was out on a loan (this is one he supposedly put a hold on), so we werent even able to see it. We saw a red Toyota Corolla that they had pulled up, but when we shut it off and tried to restart it, it failed to start. We also saw a black Honda Civic that had horribly pulsating brakes, and the salesman did not even mention the brakes, not even as a warning when we took it for a test drive! The cars looked great in the pictures, but in person they are really dirty, scratched and scuffed and we saw one with a huge crack in the front windshield (black Civic). When the crack was mentioned with the salesperson, he said if we were concerned with the scratches, cracks and such we should raise our price point. Oh yeah, and they will not wheel and deal (aka...negotiate).While we were waiting we also heard a different salesman complaining about a woman calling in about her vehicle that was getting fixed. He said that they thought the carburetor was flooded to the customer over the phone, but we heard them continuously trying to start a car (I am talking like minutes at a time, trying to crank this thing). It was more than likely an electrical problem, but they just kept doing the same thing and outright lied to the customer. They also sold a vehicle to a gentleman and when the customer mentioned the wear on the tires, the salesman said, well, when you buy a used car you should figure on having to buy a new set of tires.We will not be returning to look at any of their vehicles.

An
Review β„–93

Joe Boender is great to work with. My wife and I were in an unfortunate situation (previous car was totaled out). The staff at Silver made the car buying process stress-free and simple. Our sales associate Nick was personable and very knowledgeable about their inventory. I would definitely recommend this dealership to anyone in the market.

Ra
Review β„–94

Bought a 2017 Santa Fe a few weeks ago. Great group of guys in there. The 2 guys I spoke to were car geeks like myself, so spent a lot of extra time with these guys discussing cars. This was my first time purchasing a used car from a used car dealer so I was a bit nervous, but these guys made it for a great experience overall. Dont think I will ever step foot in a new car dealership again. Now I check their inventory weekly to see if any new toys show up on the lot. Thanks again.

Dr
Review β„–95

My wife and I recently purchased our new SUV from Silver Auto and had a great experience. This is a smaller dealer so you dont have all the overhead and fluff like normal dealerships. With that said, there was a smaller staff and longer wait times but prices were by far the lowest here for the vehicle we had been looking for, and we had been searching online and at dealers for about 2 months. Mike our salesman was down to earth and there was no pressure to buy. I was able to drive the car 20 minutes away to a family friend who is a mechanic and had a shop in the area. All in all, great staff and a great experience.

Lo
Review β„–96

Excellent customer service. I bought the car site unseen and it was in the exact condition as mentioned on their website. The service was great, Zac even test drove the car and gave it a thorough look over for me to feel more comfortable in buying it without seeing it. Fast, Excellent customer service, Great to work with

jo
Review β„–97

I purchased a car at Silver Auto recently. It was a great experience. On a super hot day, salesman Nick Manzella could not have been more patient. He brought out all the cars I wanted to look at and even some he thought would work in my price range (great listening!). He had a great feel for what I was looking for and didnt try to push me into a higher price bracket. I was allowed to test drive without any salespeople hanging over my shoulder and there was absolutely no pressure. One of the cars I asked to look at had another bidder, but Nick retained my right of first dibs until I made my decision. In the end, they found me a car that exceeded my expectations. Paperwork was a breeze. Best website layout and function for an auto dealer that I have seen (and Ive done A LOT of searching). When I need to purchase another car, I will start with Silver Auto Sales! (DISCLAIMER: I am neither related to nor personal friends with anybody at Silver Auto Sales. LOL)

Da
Review β„–98

Hey Steve & Aron - I wanted to take a moment to tell you both thank you for helping to make my nephews first car buying experience a positive one. He was more excited last night than I have ever seen him. He told the family that β€œI am going to tell all of my friends about this place and suggest that they go there for their next car”. This experience was not loaded with the nonsense that often accompanies the process and reinforces the bad reputation of the β€œused car salesman”. You were both professional and helpful. Aron, you even took a moment to advise him about how to handle his payments to improve his credit rating. Thank you for that.You have both combined to make this young man and his entire family very happy. Thank you and Merry Christmas to both of you.

Mi
Review β„–99

Second purchase from silver auto in the last 4 years. Very satisfied again!

br
Review β„–100

I had a very easy and straight forward experience at dealership. The staff is friendly and helpful and made buying a car a very easy and quick process. I would definitely recommend this dealership for ease of purchase and great prices.

Information
47 Photos
100 Comments
4.3 Rating
  • Address:198 Industry Ave, Frankfort, IL 60423, United States
  • Site:http://gosilverauto.com/
  • Phone:+1 815-806-1390
Categories
  • Auto body shop
  • Auto auction
  • Used car dealer
  • Auto dent removal service
  • Auto repair shop
  • Auto tune up service
  • Car dealer
  • Car detailing service
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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