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Impact Collision Shop
11645 N, Desert Vista, Fountain Hills, AZ 85268, United States
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Impact Collision Shop
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Ge
Review №1

My experience working with Bill and his team was off the charts spectacular. I would highly recommend Impact Collision to anyone needing bodywork done on their vehicles. The work quality, cost and customer service was outstanding.

Yu
Review №2

Having a teenage boy at home means we need a reliable body shop for his car. We came here twice so far (hopefully never again) to repair minor damage to my sons car.The staff/owners are very friendly and professional. They treat us with courtesy and show an understanding of our situation.Both times, they got the job done as promised and the result is beautiful. They know what they are doing and we are happy about how they repaired his car.If you need a fast and reliable body repair shop, I highly recommend contacting them.

Ma
Review №3

I have had three vehicles repaired by this shop. Bill was awesome and very knowledgeable. All the work was perfect. All three cars looked like new when repaired. Also I think the prices for all three were reasonable and within the range of most insurance estimators. I would highly recommend this business.

Ma
Review №4

This business is fabulous! When you have damage to your car, you obviously need to be concerned about where to bring it for repairs and if the repair shop will do a good job at a fair price. Impact Collision was a real find for me. I had two unfortunate incidents that damaged my car and had to bring it in twice. Impact Collision did a spectacular job each time, treated me extremely well, and even gave me a price break on the second repair job. And my car came back clean and tidy. Impact Collision is not just a business, its a real community service. Every town should have a car repair shop like this. This is a gold mine. Obviously, I dont want to have to bring my car in there regularly, but my two experiences with Impact Collision convinced me that if I do need another repair, Im bringing my car to them.

wi
Review №5

Just picked up my 1966 Sunbeam Alpine this morning and all I can say is WOW. Impact Collisions impeccable body and paint work is truly amazing. Bill’s team members Erin, Flo, John and Robert are truly artisans in their own right and they deliver show car quality work. Look no farther, it doesn’t get any better than these guys!

Li
Review №6

There are good and honest people in this world...Bill (CEO) is one of them! I took my car in for a minor repair. I didnt have to leave it for days because they fixed it immediately. We like to support local businesses and I highly recommend Impact Collision Shop. Bill is one of those business people who knows the value of friendly, prompt and professional service. I wont hesitate returning if ever necessary.

Na
Review №7

Had a hit and run on back quarter panel. I took car to 3 places for an estimate and was really looking to get it back as soon as possible. One place wouldn’t even take it for 2 weeks, other place was really good but but I just felt super comfortable with Bill. He came right out front door when I pulled up. He didn’t wait for me to come in. Greeted us and explained the whole process with insurance. Took it in and had it back so quickly I was shocked. They are fast, professional and gave the car back spotless. It had been at a rodeo the week before so it was dirty.I always recommend keeping it local and with this business they are definitely a reason to look no further. I am extremely happy with the work they did and hopefully no more dents but if I do I won’t hesitate to use them again. The quality work, fast turnaround, attention to detail and friendly service will have me as a forever customer

Wa
Review №8

My first attempt at towing a trailer resulted in me dinging my Porsche Cayenne above the rear wheel well. I know, dumb driving. Anyway, Impact Collision made everything right again at about 1/3 the cost I was quoted from Penske. Paint job looks perfect, cannot tell the difference regardless of sun angle, time of day, etc.Thanks guys, good to know there is someone local to rely on for this type of work even though I hope not to be a repeat customer!!

Ba
Review №9

Bill was kind and professional. R I chard,the technician was knowledgeable and had my bumper fixed in 5 minutes. There was no charge. Thank you!

Ja
Review №10

Couldnt be happier with the end result of my complete new paint job. Hard working and detailed crew who know their trade. Shop owner was involved and helpful every step of the way which showed in the end result.I recommend Impact Collision to friends regularly. They offer same day service too. Their paint booth is top of the line and so are the results. I got to see some of the classic cars they restore which turned out immaculate.Check them out for yourself!

Om
Review №11

Quality shop!!! Ask about their old school car sales!!! Took my wifes Chrysler 300 and they did a GREAT JOB!!.. Would give them 10 Stars if I could!!!

Da
Review №12

I can see why this Auto Body shop gets 5 stars across the board —-Bill and his experienced technicians, do superb work on high ends vehicles—-taking your car here is the right step to make —

Ja
Review №13

Super fast turn around and good service! ill be coming back here for all my auto body needs

Am
Review №14

Impact Collision Shop repaired my sons vehicle after a minor accident. The damage was contained to the headlights, front signal lights, grill, and header panel. The job was complicated by parts that are difficult to find, since the car is a 2004 Grand Marquis. His supplier had the part delivered to him the next day, and the car was fixed in a few hours - less than 24 hours after the damage was first inspected. He accepted the job even though we only had liability insurance and would be paying cash (who knew that would even be an issue? I didnt until we started calling around). Very very satisfied! Bill was friendly, knowledgeable, and fair. Highly recommend!

Jo
Review №15

I went to Impact for a very small repair on my wife’s car. I had to get a small part painted. I was concerned that they would not want to bother with such a small job. I was very pleasantly surprised to see that they gladly agreed to do it. They did a great job and even went beyond just the painting, they also made sure the part was installed and made sure that if the part came loose again it would still be attached via zip ties.If they did all this for a small job they should be fantastic when you have a big job. I highly recommend them!

Ri
Review №16

So, I had two cars in wrecks. My insurance tried to get me to their in network shop. I learned that is illegal. I insisted on going to Bill in Fountain Hills. They are perfectionists! They will not allow the insurance companies to cut corners. Just look at how good everything looks, the paint matches, it looks brand new! They really do care. They are not a mass volume type of place.It is family owned, maybe the best in the entire Valley. I dont plan on having any more wrecks, but if I do, I will def tell the insurance company I want to use these people!

Al
Review №17

I bring the car for repairs after a collision that I had. The shop was very knowledgeable on how to work with the insurance company and took care of every need that we had in an expedited process. Bill was very prompt and professional.I’m pleased and i highly recommend it.

Li
Review №18

Outstanding service and excellent quality repairing huge scrape on side of my car. Got my car in for repair immediately and finished the job in 2 days. Looks perfect. owner was very pleasant to work with. Highly recommend this business.

Ke
Review №19

This is a first rate and professional place of business. I can’t thank Bill and his team enough for the outstanding job they did. The car was painted flawlessly and delivered when he said it would be. Thanks again!!!

Br
Review №20

I am currently Resto Rodding a 1961 Falcon Ranchero, Bill and Laura had just opened Impact Collision and we walked in the doors, their first customers. They body worked & painted the car well beyond our exceptions. Although Bill suggested we leave the cut & polish until we finished the assembly, the quality of the work was so good we recommended Impact Collision to our friend to re clear & polish her NSX, then to another friend to fix the scratch marks on her Lexus. We three all give Impact Collision 5 Stars and look forward to a long relationship. We highly recommend Impact Collision to everyone.

Ma
Review №21

Custom sheet metal work. Small project that other suppliers would not perform. Work was exceptional. Price was beyond reasonable. Highly recommend. Bill Wallace personally made sure the project was done right and on time

Al
Review №22

AMAZING SERVICE! We had some paint scuffs on our truck and Bill took care of it at no charge! Further, the side mirror on our s2000 was damaged and Bill able to fix it on the spot at no charge. Any other place would or could have sold us a new mirror but Bill is a man of integrity and we cannot recommend his business enough! Thank you!!!

Ce
Review №23

If you need repairs after an accident this company is great. Timely service, very helpful and very professional. My car is just like new and I am very happy. The whole ordeal after being hit by an inattentive driver was made so much easier. Thank you Bill.

IS
Review №24

Very Professional Crew! I had an outstanding experience . Great turnaround time and amazing quality of work. Fair prices. I will absolutely recommend ! Thank You Bill!

Fr
Review №25

Impact did a great job repairing the front end of my 06 Toyota Tacoma after a minor collision with a retaining wall. I obtained three repair quotes in the FH area and Impact was not only the lowest, but Bill also seemed to be the most communicative (and confident) about what needed to be done and how long it would take. The repair job was fantastic and he went well beyond fixing just the damaged portion, including reconditioning the yellowed headlights and repainting the front fender flares (neither of which were actually damaged, but just deteriorating due to age). Now the whole front end looks brand new. Might have to get the rest of the truck painted so it looks like new as well. Highly recommended!

Bi
Review №26

Had a small electronic module fail on my Genesis which only required 2 screws and a plug to change. The problem was it was buried in the trunk sidewall under every molded carpeted panel that made up the trunk lining. I took it to Impact Collision (the experts) and explained my problem. They carefully removed the required panels. (I never saw so many screws, bolts, clips, and special fasteners needed to remove 4 panels!) They swapped the bad module, put it all back together, and topped it all off with, “Have a nice day”! If ever there were a reason to buy locally, Impact is it. Professional, friendly, great to do business with. I highly recommend!

Do
Review №27

Amazing crew, work, and very fair pricing. Id recommend for small or large jobs. Great hometown team!Update: Just had Impact repair some drivers side rear quarter panel work to my 14 Tacoma. Not only was the work perfect but they completed it in 48 hours. When does that ever happen these days? Amazing work guys. Thanks so much.

Sc
Review №28

Bill and his team did a top notch job at a reasonable price...For a novice car collector, I came away feeling confident that I have a partner in taking care of my new baby. And, visiting the shop is like a mini-Barrett-Jackson Auction with all the cool vintage cars they care for.

Ca
Review №29

I needed to have the plastic door edge protectors replaced on my car. Since the dealership no longer carries the material needed, I went online and purchased it myself. I had it installed at Impact Collision Shop today. I was welcomed very warmly by Laura at the front desk, and the repair was made immediately. The workmanship was excellent. I was extremely happy with the end result. The owner Bill was very personable and even answered questions I had about licensing my car in AZ. I will return to Impact Collision Shop for any future auto body repairs I might need.

La
Review №30

What impressed me first was the promptness when I entered the office it was spotless and everything was in place, first impressions means a lot to me. I also realized I was dealing directly with the owner, Bill. By the way Bill looked as neat and tidy as his shop. We discussed my reason for being there after walking out together showing him the damage I needed repaired. Bill showed me what was needed to be done in a straight forward, no nonsense explanation. Not only was I impressed by him, the shop and the fact that hes an independent businessman and in this day and age deserves a lot of credit to be in business.This guys got it ALL! His best attribute is PRIDE in himself and his shop.At 74 years old with a few vehicle mishaps under my belt and not getting softer, on the contrary I expect perfection and I knew the minute I met Bill I knew there was no question my Cadillac Escalade was coming out his shop PERFECT! The price and the turn around time were both a lot less compared to the nearby competition.It was also nice to see Bills associate, Laura who happens to be his wife is his best asset. Bill it was indeed a pleasure to meet the both of you, Im a firm believer in word of mouth advertising and you and your entire staff deserve this review. You certainly earned it.Thank you, Larry D.

Ka
Review №31

Took my car in for a bumper repair. Great service!!! They got it back to me in less time than quoted. If I need any other body work done I will definitely have it done at Impact Collision! Thanks for a job well done!

Be
Review №32

I was in a minor accident and needed some body work done. They did an excellent job of matching the color and fixing a couple of scratches that were already on my car for no extra charge. My car looks like new. Thanks so much. This is a great company.

Ch
Review №33

Great work! Bill goes above and beyond to do quality work. Polite, knowledgeable, and did a stellar job. If you want a place that cuts corners dont come here. Bill worked with me and my insurance company on a fairly large project truck. The result is a masterpiece. Better than it was new. When I brought the vehicle in Bill gave me a detailed quote, we came up with a plan and set a budget. The job came out exactly the price he said it would be, the paint and bodywork was beautiful. All the details were finished and on time.

Bo
Review №34

Don’t let the Lambos, McLarrens, Porsches or the other exotics in the shop intimidate you. They are a rock solid bodyshop! I took my 2020 Platinum 150 truck there for some intensive body work. They took care of the repairs in half the time estimated and you can’t even tell where the damage was. They even took care of some minor bumper scrapes just because they were already working on the truck. Awesome! Do yourself a favor and let them handle personal or insurance work. You get same high end work as the exotics in their shop, on your vehicle.

Ka
Review №35

I found Bill at Impact Collision goes beyond the average whenit comes to honesty, dependability, professionalism and qualityworkmanship. My car was badly damaged, the fender, hood etc,but when I left my car with him I was confident he would takecare of everything.My car looked better than before the accident and in a timelymanner !Thank you from a happy customer, Karen S.

Ke
Review №36

What a great experience! Ive had a bumber refinished and a rather significant shopping cart dent repaired at Impact Collision to like new condition. Bill and his crew take great pride in their work, and it shows. Bill is extremely knowledgeable, professional and fair. Its clear his number one priority is customer satisfaction. Best body shop around.

Sv
Review №37

Have a fender bender or need any type of repair and professional paint, look no further. Shop is clean with state of art equipment. From providing an estimate to job done in factory like quality Impact is the best shop within a 50 mile radius. Worth the drive to Fountain Hills.

Er
Review №38

Awesome collision shop. I had 2 autos repaired including my prized 2003 Lexus 430. Bill went overboard by repairing an area without charge.The auto was also detailed to perfection.Be certain to get a quote from Bill before you proceed and decide.

Jo
Review №39

You will never find a more knowledgable, more professional, nor more personable auto body businessman. I will recommend this shop to anyone without any hesitation. The job he did for me was exactly what was promised and I was astounded how quickly he got the job accomplished.Thank you again, Bill, for the great job you did for me.

Je
Review №40

Highly recommended. They did a great job fixing a few dents and scratches I had, along with finding quality replacement parts when needed. They are fair, honest, and trustworthy through the entire process.

TR
Review №41

This place is awesome bill is a great guy nice clean shop , goes the extra mile for his customers , very professional my go to Body Shop thanks for your great work bill :-)

Na
Review №42

Excellent service, above and beyond expectations. My car was finished in one day, the whole process was incredibly smooth. Communication was clear, polite and perfectly professional. Pricing was totally fair and transparent. Highly recommended.

Mi
Review №43

I recently had some bumper damage and a friend suggested Impact Collision Shop. Bill looked at my car right away - he said they didnt have to remove all the panels or take a full week to fix it (as two other shops told me), and guaranteed that it would look like new -- and he was right. The work was done on time, the price was very reasonable and the staff couldnt have been nicer. Highly recommended.

Li
Review №44

Bill and his crew are very professional and really nice to work with too! My truck was as good as new when they were done. They were timley and communicative, which made the process easy. I will be sure to tell friends and family to use Impact Collision Shop! A+ Job!!!

Sa
Review №45

Recently was rear ended. Stopped at Impact Collision the same day to get an estimate. Told Bill I needed my jeep repaired as soon as possible because I was driving back to Minneapolis. Took it in on Tuesday and it was complete Friday morning. New rear bumper among other things. Work was excellent. What really impressed me is how quick he was able to do the job and still have it as good as new.

De
Review №46

Impact Collisions shop fixed the dent and scratch on the bumper of my Honda Civic in one day! Everyone I dealt with was personable and professional, and the cost was extremely economical. I highly recommend them for all of your auto body repair needs.

Do
Review №47

Impact collision is the bomb, their customer service and work ethic is exceptional. Thank you for the job well done on two of my Vehicles. Doug Gibson

De
Review №48

My vehicle was recently damaged by vandalism while I was shopping in Scottsdale.My husband and I wanted to get a few quotes in Fountain Hills where we reside. We are so pleased that we decided to have my car repaired at Impact Collision Shop in Fountain Hills.I was immediately greeted by such friendly professional owners. Bill Wallace, the CEO of Impact had already spotted the damage to my car as I was speaking with Laura Norton, the Office Manager. Within 5 minutes Bill was able to provide me with a hard copy quote to repair the damage and explained the entire process that would take place in repairing it, unlike other Collision repair shops in Fountain Hills that took up to 4 days just to get a quote. Additionally, Impact Collision’s quote was more reasonable.My car was in and out in 2 days and when my husband and I picked it up we were so impressed, it looked like it just came off the showroom floor. We were amazed at the quality workmanship. Bill had even cleaned out the buildup inside my headlights. We were so appreciative.Impact Collision Repairs & Refinishes are also backed by NAPA Autocare Collision & Refinish Warranty up to lifetime, Nationwide.Impact Collision’s office and facility is very clean as well, so impressed!We would highly recommend Impact Collision Shop!

Ma
Review №49

Impact Collision Shop did nice work.We received our car it was in great condition. Nice to have this type shop in Fountain Hills.

Pa
Review №50

I was one of Impact Collisions first customers when they painted my 2007 Lexus, I was very satisfied with the work and fair price. I recently took my Porsche Cayenne for a paint job, Bill and his staff are excellent!

Br
Review №51

I have had two different vehicles repaired by Impact Collision Shop. I am extremely satisfied with not only the quality of the repairs but also the customer service. I highly recommend them to anyone in need of collision service or vehicle restoration.

Jo
Review №52

Quality work and great service! Did a fantastic job on my GMC.

sh
Review №53

They did a wonderful job on my Genises,and believe me it wasnt an easy paint job it was a three step paint process and they did a great job.

Jo
Review №54

Very good service - repair was well done and prompt!

Ca
Review №55

Small job but great service and attention to detail.

Al
Review №56

I took my badly dented Ford C-Max to Bill and the team at Impact Collision, and they made it better than new.

Ma
Review №57

Great professional

Information
100 Photos
57 Comments
4.9 Rating
  • Address:11645 N, Desert Vista, Fountain Hills, AZ 85268, United States
  • Site:http://www.impactcollisionshop.com/
  • Phone:+1 480-809-6745
Categories
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
  • Painting
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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