James provided exceptional customer service today! He was extremely knowledgeable about all of the features each mattress offered and helped us choose the best mattress for our needs. I highly recommend this store for your next mattress purchase!

The store was clean! Everyone was extremely knowledgeable did not feel pressured into buying. I’m excited to get our new Tempurpedic.

This was our second purchase at this location. The service is still fantastic! James took his time with us and helped us find the perfect mattress for our guest room.

I would like to give a shout-out to James! He was awesome, super informative and very nice. Thanks for making the whole process smooth!

We had researched everything that we had wanted beforehand and Nestor was EXTREMELY courteous and helpful. He made the experience so easy and was not pushy, but showed us plenty of options for things we weren’t anticipating. The promotions at the time was a great thing to take advantage of as well. My husband and I were very pleased with our experience and will gladly recommend this location to friends and family.

The store is exceptionally clean and tidy. Nestor was a great help. I did not feel pressured to make a purchase and he did not rush my decision process. I also visited the store before and another gentleman was amazing as well. He too made the process of searching for a pillow pretty easy. And again felt no rush to hurry and make a decision. These guys know their products and are genuinely there to assist you in your purchase. Great job!

Jarred assisted me with finding a pillow for a stomach sleeper. He is professional, honest, and above all provided excellent customer service. Thank you

Carrie was a wonderful sales person! She was easy to talk to and very personable. Great Job👌

Carrie was very helpful and friendly! She answered all of our questions and made us feel right at home.

We stopped by the store at Presidio to make a final decision on which bed to choose as we have a warranty return/exchange. Carrie Dugan was so helpful! She showed us every option and gave us very valuable advice when choosing a bed that is right for us. I highly recommend this store! Thank you again Carrie!

We had such a good experience browsing through the store with Nestor. Looking forward to receiving our mattress soon. Unfortunately, we have a 2-5 week delivery window but it is worth the wait. Our little one had a blast too! Nestor is natural!

Jerrad was extremely helpful - he took the time to understand what we were looking for and answer all of our questions with no pressure. Very happy with my experience.

Nestor was very kind, helped us to purchase the bed for us! He didn’t push the most expensive, but what we needed. It was not cheap, but it was what we needed for our age. Will definitely refer people to him! Greatest experience for us in purchasing a bed! I would give him a raise!

Great customer service! Very helpful and friendly. And I absolutely love their pillows! :)

Excellent location to go and find a new pillow. The sales associate was very knowledgeable and provided excellent customer service. He let us know of upcoming promotions, which saved us big. I will definitely return.

Nestor greeted us with a friendly smile! Then he helped my sister buy a bed, sheets and pillows. I too got some pillows but wanted the cooling pillows. Nestor shared his knowledge about the different mattress’ and we were able to get what we wanted.Thank you, Nestor for all you put help.

Great customer service! Special thanks to Jarred for helping us out.

Went in to get more information on a bed due to my back pain , Nestor gave me good information and didn’t try to push any bed on me, but gave me the information that I needed to make my purchase that Best fit my needs , highly recommend this store they treat you professionally and are courteous .

Jerrad was great. Spent time comparing all options before making the purchase. Jerrad took time answering all our questions.

Jerrad helped my husband and I simplify our mattress/bed selection. He was extremely knowledgeable! He was able to explain and demonstrate concepts about the Tempurpedic brand that help us feel comfortable and confident about our purchase. Thank you Jerrad for all your help!

Great store, very clean.Carrie was very informative and helped us pick out the right mattress for us.

We came in to get new Tempur pillows as the ones we got 12 years ago needed to be replaced. Nestor took the time to walk us through each different pillow firmness and size based upon our initial discussion on what we wanted. Great job Nestor and great product knowledge and customer support.

Carrie really cared to make sure I was selecting the correct products for my specific familys needs and sleep positions, health, etc. She provided excellent customer service and took time with me to make the best informed decision--even though I was only looking to purchase 2 pillows at this time. She had a thorough understanding of the variety of pillows and what is best suited for my wellbeing and health challenges. I will definitely return to this store for Carries assistance when I am ready to purchase beds. I absolutely love my Tempur-pedic pillows--who knew a pillow could make such a difference in your life? I sleep so peacefully every night now --dreaming about one day soon having the whole Tempur-pedic sleeping experience!

Had a very good experience. Carrie was very helpful and knowledgeable.

Excellent products, great variety of options and very friendly and efficient staff. Didn’t take much time to close the purchase once we selected our mattress. And great offers too!

Wonderful experience! Nestor was great helping us choose our mattress and base. Store was beautiful and customer service went above and beyond.

Store was clean and sanitized . Staff was knowledgeable about tempur pedic products and was friendly…felt like family. If your looking for the best bed and a knowledgeable staff go see the experts at tempur pedic in alliance

Awesome experience, best mattress in the world!!!!!The Tempur-Pedic flagship store managed by Jarred Angle was a pleasant experience. Jarrad was very informative, helpful, and put me into the right product for our personal needs!!Thanks Jarrad.

Great store! Nestor was so helpful in helping us find the right mattresses. Will certainly be coming back!

Nestor was great to deal with. He was very informative, patient and personable.

Me and my wife went looking with for a new bed with our little ones. They staff at the store were very patient, kind, and knowledgeable. Kudos to Jarred for taking care of us even after delivery. Would definitely recommend. Keep up the good work! 👍🏽

Great experience working with Jerrad. Definitely recommend checking out the store if you’re looking for a new mattress!

Jarrod was very knowledgeable and friendly. Store was neat and tidy. Love my new pillow.

Excellent experience. Nestor is very professional and knowledgeable about all products. The sanitation practices are also very reassuring during these times!

My family stopped in today to shop for a bed for our new place we will be moving into in April. Jerrad Angle the Store Manager was excellent help and explained everything to us in great detail! We are very excited to make a purchase on our new bed now!

Jerrad was great! Was on the fence between two beds and Jerrad made my wife feel at ease on our decision. Best bed buying experience ever. We will be back.

Awesome experience. Very knowledgeable and helpful in choosing the right bed!!

Easy and simple process. Bed we got was very comfortable. I recommend all my friends and family to come here and take a look if they are looking for a bed.

Nestor did a great job explaining all of our options, in Spanish. Very pleased with our experience and purchase.

Great customer service and experience!

Excellent service from friendly staff, Nestor took great care of us and got us in and out!

Jason and Reggie were very helpful and knowledgeable. Presidio location was very clean. They had masks, wore gloves, and had disposable covers for customers to use as they shop. I used their text system to schedule my appointments and sent questions before and after my visits. It was quick, easy, and always received responses timely. I made my purchase and expected it to be delivered within a week or so, but received a call the next day to schedule delivery - that’s 2 days after purchase! Now I’m enjoying Zero G, staying cool, and learning how to sleep better with Sleeptracker.

Went to the Tempur-Pedic at Presidio Town Crossing. James Westbrook was our salesmen and he was awesome. He took his time explaining and showing us the different products. He answered all our questions and even asked us some questions we hadn’t thought about. We bought a new mattress with sheets and pillows. He told us about the 90 day sleep exchange in case it’s not what we wanted. I went back a week later and bought a mattress cover and again a great experience. I would highly recommend this location and James.

We worked with Jason Westbrook from the Tempur-Pedic store at Presidio Town Crossing, Fort Worth. He was very knowledgeable about the different options and gave us valuable insight in a non pressure manner. His customer service didnt end with the sale. Jason followed up after the delivery to make sure everything was done to our satisfaction. I highly recommend Jason if you are looking for a knowledgeable and professional salesperson who offers great customer service. And we love our new bed!Colin & Maureen

Great personal service by Nestor Mauro; he spent lots of time explaining & answering questions. Store manager was also very helpful. Very clean store; Highly recommend!!

Searching for the right mattress and we liked the tempur-pedic pro adapt and went to multiple stores and thankful we walked in to this store. We were greeted by rep Jason who went above and beyond to make sure all COVID safety precautions were taken and we were very comfortable with our experience there. As a healthcare worker I appreciate all the extra steps they took and the offers they gave. I am excited to enjoy our mattress and highly recommend the Presidio location for anyone in the market for a new mattress!!

Jason Westbrook is my sales person. He & his manager Jarod were very helpful in deciding which mattress to choose. They also help in choosing from sheets, pillows, & mattress protectors. With out there help I probably would not have able to choose which one to choose from. I appreciated there help very much

Our salesperson Jason W. did an amazing job !!! He was friendly, knowledgeable and very thorough. Absolutely went above and beyond.

I hadn’t purchased a mattress in many years. Jason’s knowledge and easy to understand explanation of the differences and features between models helped me to be confident in choosing a ProAdapt mattress. I would highly recommend Jason and the Presidio location.

Top notch! Our salesman (Nestor) was very safety conscience and took every measure to assure that we had a great shopping experience. He was very informative and made sure that we chose the mattress that best suited our needs. Fantastic customer service!

Great service by Nester. Will recommend.

Jason was fantastic! I got in and out in 30 mins without a hitch and he found the perfect pillow for me! Very thorough and listened to everything I was needing and why. Can’t recommend enough!

Love the product. Love the store. Jason Westbrook was informative, helpful, and professional. Buy your Tempur-Pedic here. You won’t be sorry.

Just got my 2 Symphony pillows and my down precise pillows. Super excited and the service was very great.

My wife and I had a great experience in the store. Jason and Erick were very helpful, friendly, and very informative. They answered any doubts we had and made the overall experience easy. Jason also helped carry some of the items to our truck. They both went above and beyond and provided great customer service. The store was also very clean and they wore masks throughout our visit.

Was at this store last week and the service and professionalism was great! Jarred sold a Tempurpedic pillow and was awesome. Definitely recommend to go this store.

Best pillows in the market and great customer service….

Great customer service. I would recommend anyone to try their products.

Jason Westbrook was fantastic. Not only was he knowledgeable about the products, he uses them too and could share personal experiences.

Jerrad is great and very friendly! Very informative and helpful!

Jason was amazing to work with and gave very detailed information before we decided to purchase. Cant wait to have it delivered!!!

Jason and Jerrard were extremely helpful as soon as we walked into the door. A must visit store if you’re in the market for a new mattress!

I love this store! Everyone is so nice and very willing to do whatever they need to help you!

Excellent customer service.That staff was very professional and they also respected the face mask policy. Place was very clean and they helped me with any questions I might of had.Big shout out to the store manager Erick Vales for helping me.

Great store and friendly and helpful employees. Nestor and Jason were amazing. They answered all our questions and surprised us by how kind they were. Give them a raise!

Reggie and Tina were very friendly and informative when it came to our first time being Tempur-Pedic customers. They were patient with us and took their time to explain all their products and differences On the packages. I would highly recommend them! 💪

Great store and Jerrad was a great help!

Just had a great visit at this Tempurpedic flagship store. They are following all the guidelines required by the CDC to be open. Masks, gloves, covers on all mattresses and pillows. Thanks Reggie for your help. And I look forward to sleeping on my new mattress.

Very helpful, friendly without being pushy and knowledgeable!

Very helpful and informative! Thank you!

The place is great becuase all associates are friendly, knowledgeable and they don’t pressure for sales. I enjoyed my time there and we finally made the purchase.

Had a great experience! They answered all my questions and really took time to make sure I was comfortable. :)

Nestor was great! Didn’t pressure us at all and was just overall very kind!

Great customer service!

What a great experience everyone was very helpful.

Cool dudes and cool beds

Service was very good and knowledgeable but mattress price too high.

Great customer service, friendly staff! I was helped right away!

Adan B. Is the reason we purchased from tempur-pedic. He went above and beyond to educate us and make our buying experience worth every penny. We went in tried out a few beds and he was able to get us into a bed my wife and I could both agree on. I recommend you stop by and see him if your in the market for a new bed. Thanks Adan for taking care of us.

Store clean, sanitized. Very knowledgeable, helpful and courteous. All of my questions were answered.

Easy to order, knowledgeable and helpful representative!

Very nice service.

Great experience today. Very helpful and great beds.

Great Customer Service !!! Adan was awesome with my wife and I ! Never was he pushy with us, gave us the time we needed to decide on what we wanted. Great product knowledge! Highly recommend this store and Adan for your mattress needs!

My wife and I went to store just to look and get an idea for the new products they have. We ended the day with buying a brand new set and an adjustable base.Everyone was great. Manager Reggie was never pushy and listened to us. He didn’t push us on something more expensive. Everyone in the store was great. Go see them before going to another store to buy Tempurpedic products.

Love the store everyone was so helpful not pushy at all. I love my new Tempurpedic Adapt Luxe 😴 Only bad thing is I never want to leave my bed now haha.

This has been the best experience I have ever had shopping for a mattress! This location is a Tempur-Pedic flagship store. Reggie Taylor, the Store Manager was very knowledgeable and listened to what we expected in a bed and matched us to the perfect mattress. He explained the proper use of the adjustable bases and how to get the perfect zero gravity positon. Vey different from the other retailers that are just looking to sell the highest priced product.

Exceptional customer service!!!

Great customer service and they know their product.

Great

Love