user
Fix My Device GG - Ft Smith, Arkansas
4900 Rogers Ave #103i, Fort Smith, AR 72903, United States
Appearance
Fix My Device GG - Ft Smith, Arkansas
Comments
Ty
Review №1

Sold my previous device here. Quick & Intelligent staff, much higher cash offers (in my case DOUBLE) than offers of a machine competitor in the area. Definitely get a quote at least before deciding on an impersonal drop box. This service also removes from your life the hassle of, and time spent online replying to redundant messages on marketplace platforms to sell a device to an individual.

Je
Review №2

Thank goodness for Rob at Gadget Grave, Ft. Smith. Extremely professional and efficient. My IPad survived a house fire but the charging port quit working. Called Rob, he told me to bring it in and very quickly fixed it right up. Saved all my photos. Definitely going to back them up again.

Ch
Review №3

I don’t think I’ve ever been more please with a place. Went in there and my PC was acting up, got taken care of super fast. Talked about games with an employee for a sec and the other employee fixed my computer, cleaned it, and gave me some tips. They did it all for free. Highly recommend it

Br
Review №4

Staff is always so helpful and they fixed my issue in minutes. Great place! Highly recommend

Sa
Review №5

Joe is the best technician in town and possibly best I’ve ever met. I was self repairing a screen on my iPhone XR and ran into a stripped screw. The store was so helpful, didn’t try to up sell me on letting them fix it just did the impossible and removed the stripped screw. I will 100% return here the next time I need a repair and save myself the time.

Jo
Review №6

I never go to Gadget Grave without leaving with a smile. These guys are the BEST! Yesterday my visit to the Ft. Smith store was no exception. Ryan took my phone with a broken screen held together with clear duck tape and gave me a quote on a new screen. After taking it to the back, he comes out and shows me that it was the screen protector, not the screen, that was shattered. There was no charge for removing it and handing back my new phone. Ryan was personable, helpful and honest. And I liked that he didnt embarrass me by acting as if anyone should have known that.😊 Thanks, Ryan and Gadget Grave! You have my respect and trust.

Je
Review №7

My iPhone speaker stopped working. I called Gadget Grave and they were very helpful and advised they could look at it right away. The staff is super nice and very knowledgeable. They had my phone fixed in less than 5 minutes! It was a breeze to do business with them and I will use them again!

Jo
Review №8

Part of the charger broke off in my phone, I took it in and they fixed it in just a few seconds and didnt charge me a dime. I take all my phones to them for repair and they have always done a phenomenal job. I highly recommend!

Ti
Review №9

I had called a couple of stores asking about the fix for an issue I was having with my iphone 8+. Prior to calling Gadget Grave, the best news I had received from another authorized Apple repair facility in town was that it would cost a minimum of $189, and most likely around $430. Then I spoke to Rob at Gadget Grave. Explained everything to him and he says “Oh man that sounds like just a loose screw. Bring it in and let me look.” I showed up and Rob took my phone back for about 5 minutes and brought back good as new. Sure enough, just a loose screw. And to top it off, he didn’t charge me for it. So, whatever your gadget issues are, please go see these guys. Absolutely outstanding service.

Cl
Review №10

I’m a dingus and couldn’t figure out how to clean the charger port for an iPhone 8. Came in and they got it working free of charge in like 5 minutes. Good stuff

Ed
Review №11

Theyve fix my cellphone in the past. Good place!

An
Review №12

Expensive trip but what can you expect. Really great service. The phone was ready when they said it would be.

Jo
Review №13

We could not get our computer going, they first had us check to ensure the computer was not under warranty and it wasn’t so he took a look at it and got it going in 5 minutes at no charge to us! Thanks

Le
Review №14

I went in because my Apple watch was having an issue. Thomas was a huge help! Resolved the issue quickly and didn’t charge me! I would use them again for sure!

cr
Review №15

Took my phone in for a software issue. Jonathan had it fixed and me out the door in less than 10 minutes. Highly recommend him and GG. Have never had a bad experience! Thanks guys for the great work you do!

Ty
Review №16

Was in the other day for a new charge port for the iPhone and service was great and the staff was excellent, got a great deal and they hooked my wife up with some nice accessories for her phone too! Would highly recommend.

Ja
Review №17

Awesome customer service! I got my phone back quickly and they went above and beyond getting it all protected.

Sa
Review №18

Came in to have some phones switched over and ended up having problems with my older phone not being able to connect to a charger. Jonathan spent 20 minutes getting my phone and my aunts phone switched over manually. With no technological skills it was nice to have someone to walk us through the steps. He ended up not charging us and showed us a picture of his pupper dog! Will return here for any problems I may encounter! ❤️

La
Review №19

The guys at Gadget Grave are professional, amazingly talented and good at what they do. The store is always clean and in order and the customer service is top notch. They’re always offering good sales and deals on repairs. I won’t take my iPhone anywhere else!

Co
Review №20

The manager whos been there for years has helped me countless times. Even at one point gave me a discount when I didnt have enough. Ive been coming here for years and never regret it once. Best place in town to get your things take care of

Ga
Review №21

I worked at Gadget Grave for quite some time. I loved it. I have finally moved on but one thing I can say is they have the best service around that area. Jordey is awesome and a fantastic manager and the patchouli is he wears smells great :P

An
Review №22

Jonathan - spend a good deal of time with my computer this morning and I was very impressed. He was professional, kind and very excellent in his work. I give him 5 stars. I will always go there first. Fort Smith Rogers Ave. store.

Ma
Review №23

Ryan was extremely helpful! Came in with my phone not charging and decided on getting a new phone. He was extremely patient with all my questions and transferring everything to my new phone. There’s no doubt he went above and beyond. I highly recommend gadget grave and they really care about their customers.

To
Review №24

Had a great experience. Very professional and took care of the customer (ME) the proper way to be treated. My family says ty for helping in hard times...Thank you.

Le
Review №25

Very real people. Helpful with my purchase. Will definitely go back.

Ad
Review №26

Great service, but they did not enforce their mask-wearing policy and there were several customers in there without masks.

La
Review №27

Just wanted to say how impressed I have been with this place. I had cracked my screen on my phone the other week. My phone was still functioning but it was interfering with my awesome Fortnite skills. 😆 Anyway, very nice staff, great price for the screen replacement, got my phone right in for repair, and it only took them about 1 1/2 hours. Just wanted to brag on a great business 👍🏻

Jo
Review №28

My Google pixel 3 wasnt charging due to getting mud in the charging port. A young man named Thomas helped me and was very kind, it took less then 30 seconds to fix. I asked how much I oweand he said dont worry about it. Customer service at its best. Highly recommend.

Bi
Review №29

Gadget Grave is the first place I think of when I need a device repaired or need a quality used item. I generally have had superior experiences buying from them or having things repair. I am not satisfied with my recent Gadget Grave experience. I took my phone in on the 26th to be diagnosed and repaired if needed. I did not receive a call back from them stating that my phone was ready for pick up but decided to stop by since I would be in the neighborhood. I did called earlier in the day to see if my phone was ready, with no answer but left a voicemail. A very polite sales associate looked up my information and told me that the repair tech just had to clean the charging port, and nothing was wrong. The sales associate could not turn my phone on and said that it must be dead. It is my fault for going there at closing but when I got to my car to plug my phone in to charge, it came on and died. The charging lite does not even lite up. I tried to go back but they were already locked up for the night. I tried to contact Gadget Grave from their website but can not leave the information needed or submit my number or email. I know that Gadget Grave is a very busy place with a lot of people to help and I would not have minded leaving my phone there had it not been ready. The last time I bought a phone from them it was locked and I had to return the next day to get it unlocked to be able to use it. I have learned my lesson the hard way band will never pick up an item from there without it being on and activated to make sure it works. I hope I can either get my phoned repaired or a refund of my $32.93. I support small business and local business as much as possible and have hope that this will be made right soon.

J
Review №30

We have been here a few times and have always had a wonderful experience. They are always very knowledgeable and friendly. Today we were in and Thomas was so helpful! We will continue to use Gadget Grave!!

Ta
Review №31

Jon really helped me out tremendously with my phone!!! I’ll be back here if I ever need any other phone or tablet needs. Great deals and GREAT A+ service!!! Thank You!!! 😊

St
Review №32

Rob Cleaned my charger port on my phone he was fast and it works great thanks gadget grave!

To
Review №33

I had always had good luck with this place until this last time. I wont go into details because my experience continued for nearly a month. I took my phone in for a new battery and never got it back. Yes. They replaced but only after weeks of a lack of communication between them and me and between the techs. I understand there has been a lot of staff changes with the mess going on with Covid 19. Just use caution if you decide to use this place. Unfortunately, I will no longer use them and I cannot in good faith, reccomend them to family or friends.

DA
Review №34

Excellent repair but a bit pricey.I brought with me the 2 new loading and carousel belts. The charge was $49.00.The repair was completed in 2 days.I would definitely use Gadget grave again but hope the prices would be more competitive.

No
Review №35

Went in a while back and got my phone screen fixed. They did a super good job and were really helpful. Definitely would recommend :)

De
Review №36

I went in today because I couldn’t get a power cord to stay connected to my iPhone X. Jonathan (not sure of spelling, sorry) cleaned out the port and got it fixed up in about 3 minutes and it’s as good as new. Thanks!

gr
Review №37

Great job at unlocking my iPhone, I would highly recommend going to them!

E.
Review №38

Received a promotion stating 50% services until the 7th. I called but found out it was a bait and switch promotion. The discount will only be honored if you buy an extended warranty with it (not stated in the offer and only found out when you contact them).Transparency is paramount these days and its unfortunate that they utilize deceptive practices to get prospective customers.

Th
Review №39

Store is now closed. (Looks permanent due to empty shelving inside)

Cl
Review №40

Jonathan was great! We came in with a stuck SIM card and Jonathan had it out in seconds. He then checked the phone to make sure it could still read the SIM card and had us on our way in no time! Service was excellent and we will return for all of our technical issues.

Aa
Review №41

Rob was fantastic! Super nice and professional! Fixed my phone in under five minutes!

Ka
Review №42

These guys are the best!! They helped me when the computer store where I bought the new computer couldnt. The store said there was no data on the broken computer, after Grave Gadget already told me the hard drive was fine and could be transferred. I had to take it back to Grave Gadget to retrieve my stuff. Good Job guys! Goes to show just because the store sells computers doesnt mean they can service it!

Ha
Review №43

Gadget Grave is my new go to place for computer repair! Very nice and friendly staff. Amazing experience and helpful staff.

Li
Review №44

I’ve used Gadget Grave for around 10 years. Always excellent service and ALWAYS trust Jordey with my precious phones. Definitely recommend Gadget Grave for quality and affordability!

Ha
Review №45

Had to wait in line for a little over an hour to drop off my phone for repairs since there is only one person helping customers. Went back the next day to get my phone, there was 11 people in line, the person in front of me stated they had already been waiting 1.5 hours. I went inside to see what was going on. One person helping customers and even on a pick up you have to wait over 2 hours in line to get your phone back. They feel that since they are the only ones in town they can make you do what they want.

Am
Review №46

I was really happy to find out about this place. They had the I phone 4s charger I was looking for for almost half the price of the knock off brand best buy had. Thomas was really helpful. He told me about their battery repair service which is really nice to know about. I was really glad I went there. Good service, and they had exactly what I needed!

R.
Review №47

Great Service... knowledgeable staff !!!Super friendly & Prices for services cant be beat... Ive purchaef several phones & had computer recently upgraded. AAA+Thank You

Be
Review №48

Great crew always very helpful went above and beyond for my sons Nintendo switch!

ti
Review №49

I went to Gadget Grave to purchase a new phone and had two very knowledgeable men. Thomas and Nolan were the best! Nolan should offer classes on how to use the phones features. He showed me so much in just a few minutes. Both men are excellent! I was very pleased and will continue to go to Gadget Grave.

Na
Review №50

Did not disappoint!! I had heard good things and they delivered. Their service was fast and friendly and they stated all charges up front. The prices were VERY reasonable and Ive not had any trouble since I had my phone fixed. They will follow up to make sure you are satisfied and offer a warranty on most repairs. Im SUPER satisfied and will be back if I need future repairs.

Ka
Review №51

Ive had several interactions with Gadget Grave over the past few years, they have always been incredibly helpful! Jordey Wooten always goes above and beyond to give excellent service!! Thanks Gadget Grave!!!

Ra
Review №52

I wasnt sure what I would find at Gadget Grave but I am so glad I went because I got the best service and very valuable information. Josh was quick to offer his assistance when we walked in and he knew exactly what I needed based on the things I told him I was looking for and let me tell you I got the best deal on a phone then I have ever got before. Josh was so nice and knew very much about the product. He was so nice and friendly that my daughter said when we get her a new phone she wants to go back there and let Josh help her pick something. He even transferred all my information from the old phone which my service provider was going to charge me extra to do. All in all it has been an amazing day thanks to Gadget Grave and thanks to Josh!! Well be seeing you again soon!!

Ja
Review №53

Edgar did a great job fixing my phone, but that’s nothing new ! Also I love Jordey , such a great manager and is the example of great customer service !

JO
Review №54

My phone wasn’t charging and Steven was my associate that helped me. He checked over my phone he cleaned my charge port and made sure my phone was drawing the right amount of power. He worked on my phone for about 15-20 minutes. He didn’t charge me for his labor. You don’t find people like that anymore. I am grateful for his knowledge and help.

Va
Review №55

Always knowledgeable. Always trustworthy-Ive purchased several items from them. And finally, always cordial and professional. Great place to get used devices. All equipment; phones, computers,etc have been gone over with a fine tooth comb before it is cleared for sale. No, I dont work for them. They really are just this awesome.

Ch
Review №56

The staff was super friendly. I have used them before when I had a issue with my laptop. Great prices. I order a glass cover for my phone from them. When I went in to pick it up, Thomas put it on for me perfectly. Thanks guys!

Er
Review №57

Thomas and Steven helped me so much with my SIM tray! They went above and beyond to get me one from there warehouse. They said it would be here after lunch and it was! Thank you so much! Steven is doing great at learning and Thomas is an awesome trainer!

Me
Review №58

I had to have my laptop screen replaced after it was cracked. I use my laptop for work, so it was pretty imperative that the job was done quickly and correctly. I could not be more pleased with the service I received at Gadget Grave! Everyone I spoke to was friendly and knowledgeable, but Dylan O. and Frank were especially awesome. The price on the repair was more than fair--much better than buying a new machine. 5/5, would definitely recommend

cp
Review №59

These are the smartest, most trusting people around! Extremely nice and patient with me! I know just enough about my electronics to get in trouble! So very helpful and will never go anywhere else for help or to purchase laptops or gadgets for my phone! Thanks, guys!I had to take my phone in over a week ago. I wanted to leave a separate review about my experience but cant figure out how to do it! They fixed my iPhone in about 30 minutes and I am so pleased! Love Gadget Grave!

Ma
Review №60

Excellent customer service! Both on the phone and in person, these guys are super-friendly and knowledgable. Frank (in Fort Smith) worked on my laptop after I spilled liquid on the keyboard, and he not only explained what needed to be done beforehand, but also called me during the process to let me know what was going on and to update me about options and cost. So impressed from start to finish. Thank you!

ca
Review №61

Thomas Howard was great.. He was very polite.and helpful. Thomas got a heavy desk top computer out of the car, then helped with returning it. I also received help with a password reset .I am glad to give him an excellent review, and will recommend Gadget Grave.

Er
Review №62

I recommend this place over all the others Jordey and his crew know exactly what there doing I had them basically rebuild my ipad air doesnt even compare to how it started lol thank you bud I appreciate your hard work

Ch
Review №63

Gadget Grave is the best service for phone, computer and game system repair in NW Arkansas. Not only did they help me when I lived in Fort Smith, but they were equally as helpful in Fayetteville. They continue to keep me and my businesses operating seamlessly. They also have a great selection of well priced cases, computers, tablets, phones and device upgrades. I always find something new that helps me run my businesses better or enjoy my life a bit more. Inexpensive repairs. Friendly People. Snazzy dressers.. Thumbs up.

Br
Review №64

Thomas Howard was the most AWESOME helpful tech guy in regards to our iPhone. He was super funny, patient , and saved us money.We weren’t able to purchase due to T-Mobile but he still gave my father a free screen protectorI would highly recommend this business for all of your cell phone or tablet needs.Super satisfied!

Ja
Review №65

Very professional and informative staff. I walked in with a cracked screen on IPhone XS at 11am and it was ready by 2pm. Thank you!

El
Review №66

The services ids great and they are very honest.

Be
Review №67

Ive gone here for a couple of years now for cell phone repair and purchases. I have to say theyre very knowledgeable and fair. Ive tried other places but customer service does not compare to these guys. They also have a pretty good variety of accessories. Theyll always have my business.

Da
Review №68

So part one. my note 9 suspiciously has a broken camera lens 😳😩🙈So I took it up there in a panic cause I have never broken a phone In the entire 15 years I have owned a phone. I had no idea what was about to happen and honestly I was freaking out. This is NOT a cheap phone. The staff was very busy but courteous and told the people waiting they would be right with them!!So the part that I need they do not have in stock so they will need to special order it. Being a couple days from being able to have it fixed, he went over a couple useful tips to keep the exposed camera safe until I can get it fixed. Super happy with the way things are going. Will update once my phone is fixed!!

Rh
Review №69

I downloaded an app I used to use back in high school when I would babysit my cousin was a baby. It locked me in the app, wouldnt let me leave it the way it said to, and kept glitching out. I was terrified that my phone was broken because I wanted to use the app for my 19 month old. I went in to the store, and within minutes John had my phone fixed. He got me out of that app, and helped me to uninstall it. I am so grateful to him.

Ju
Review №70

Two excellent experiences at Gadget Grave -- one they didnt even charge for. The other was done at a fair price and when promised. Ill be back.

Ja
Review №71

I dropped my Iphone and shattered the screen and Gadget Grave was recommended to me. I took my phone in yesterday and I’m very happy I did. The customer service was excellent, fast and efficient. They are reasonably priced and well worth the trip to Fort Smith. Thank you!

Do
Review №72

We were having trouble sending and receiving email through our Gmail account. Evan Smith at the Fort Smith location was very friendly and professional and resolved all of our issues cheerfully. Five-star customer service. It is very refreshing to go into a business and receive customer service that is as genuine and efficient as the service Evan provided. Gadget Grave never fails to impress.

Ky
Review №73

Great experience. I was able to get myself a new device with no strings attached. No contracts, and no gimmicks. Gadget Grave had a great price and a large selection of phones, computers, and tablets. The nice thing about working with Gadget Grave was that if I have ANY problems I can take it back to the store and their trained technicians will be able to fix me up. Also got my phone wrapped with a case and a tempered glass for a great price. I am happy to have found a solution like Gadget Grave on my travels through Fort Smith Arkansas. I had the pleasure of meeting the crew and they are a bunch of stand up, honest, hard working people!

He
Review №74

These people have been a god send. Their customer service was stellar and prices were reasonable. It is refreshing to see there still exist people who care about taking care of customer needs

Br
Review №75

My iMac display went dark. Took it to Gadget Grave. They explained several possibilities and gave a range of potential costs. They called 2 days later with a description of exactly what needed to be done. I got it back after a total of 4 days and it works perfectly. Very happy with Gadget Grave. They fixed another computer of mine a year ago and the service/repair was very good then as well. Ill definitely go back and will recommend them.

Vi
Review №76

I have recently had two computers fixed and purchased one refurbished unit from Gadget Grave. Both computers were finished before they said they would be done. The third computer that was having problems was not worth fixing and they explained the issues and provided me with a very cost effective replacement. Exceeding expectations on all three units. the staff at Gadget Grave stands behind their work and have always provided great customer service. They will get all my business!!

Sa
Review №77

I buy all of my cases from Gadget Grave! They are half the price of the competition and just as good of a quality! Went in the other day and saw a case for a different phone that I liked and when they got one in stock Thomas held it for me. I would recommend this place to anyone looking for a good case at a low price or for good phone repair.

Ni
Review №78

I’ve been here twice with great service. Thomas was very accommodating and honored my warranty several months after they replaced my screen. Very friendly, helpful and quick! Would definitely recommend.

Ma
Review №79

My phone wouldnt charge. It was just debris in my charging port, they fixed it for free. Took 5 minutes. Seem to really know what they are doing. Bought a charger.

Sh
Review №80

Just wanted to give a shout out to Dylan O. for his excellent customer service. Answered all my many questions and helped me understand the process when a replacement battery was needed to make my phone perform as it should. The Fort Smith branch is certainly a win-win as everyone I encountered there was most pleasant and knowledgeable. Ill be back and be happy to recommend to friends.Thank You!

Ni
Review №81

Best place possible to get your gadgets worked on in this area! These guys never fail to get my phone fixed perfect and fast! Never have any problems with the phone after I get it back from them. Not to mention, theyre friendliest bunch you could ask for!

Ch
Review №82

My phone wouldn’t charge. It wouldn’t hold a charge. I had tried cleaning out my charge port but nothing seemed to work. I went in and Edgar deep cleaned my phone! I was amazed at how much gunk and lint was in my charge port! Good as new! Gadget Grave ROCKS!

Sa
Review №83

There were three or four others in line before me, but I had less than a 10 minute wait. It wasnt very clear about where the end of the line was, but the other customers cooperated well to figure out who was next.Thomas Howard took a look at my Galaxy S4 and quickly helped me solve the simple battery issue Id been having. He was friendly and knowledgeable, though I teased him that he needed to smile more. ;-)Id use Gadget Grave again.

Jo
Review №84

Gadget Grave is the best of the best! They have top notch customer service and extremely competitive prices. We buy and repair our personal devices through them, and also utilize their business IT services. Anytime we have the slightest problem, they are available to help us immediately. If they cant troubleshoot over the phone, they have a technician come to the office. Thanks Gadget Grave - I dont know what wed do without you guys!

Ke
Review №85

This was my first use anywhere of phone repair. I dealt with Nolan and his customer service was fantastic. They were able to bring back to life my (old) iPhone 4 so that I could rescue pictures I feared were lost. I recommend this store to anyone looking for smart phone service or repair.

Ru
Review №86

I have now purchased two phones from Gadget grave in For Smith. One for my son and one for myself I am very pleased with the phones and their service. They are excellent to do business with and true professionals. Phones have a warranty and they will set it up for you. Love it.Thanks a lotRussell Smith

Wi
Review №87

Very long wait. They are in no hurry to get to their customers. Took in an iPad 3 64GB with wireless in flawless condition and they gave me $20 bucks. They also offered me $50 trade in. Complete rip off. Im sure they do well in regards to repairing electronics but dont expect a fair price when you go to sell any electronics.

Be
Review №88

This was my first experience with Gadget Grave. Best Buy recommend them and I took my phone in at 3:30 and they repaired it and I picked it up at 5:45. The price was higher than I would deem reasonable but I rate them 5 stars for exemplary service, professionalism, and quality of work!

Ja
Review №89

I am happy to say that the Samsung Galaxy S4 Mini I purchased as apreviously-owned phone has been great. Even before I received my new SIM card from Straight Talk, I was playing with it & learning it.Your sales associate made appropriate suggestions for the add-on sales (the tempered glass screen protector & carrying case accessories) that completed my transaction. I have researched smart phones in the last couple of years, and determined this was the phone I needed. She listened to me when I explained what I needed & wanted in a phone, and provided me with an excellent experience.It had been years since I had been in Gadget Grave, but knowing by who & how it was started had me suggesting it to people between then and now. This latest personal experience reinforces my trust in continuing that recommendation.Keep up the great work!

An
Review №90

Took my grand daughters phone in to Gadget Grave. My daughter-in-law had purchased it used and had taken the insurance out for it, but they were giving her such a difficult time trying to jump through hoops and have her mail it in etc. that she just never got it fixed. Let me tell you Gadget Grave took it in at about 2pm and had it fixed by 5 pm. They are absolutely the best! Nothing but the highest praise and it cost less than it would have cost with the insurance and all the hassle. I am always going there for any phone or device problems.

Br
Review №91

Had a broken hard drive and needed it fix. I go to Best Buy it would cost me over $300 to fix the guy there acted rushed and didn’t want to talk. I went to gadget grave for my computer back in 3 days, a guy named Ryan Ann Jonathan he did very well and helped a lot

Ni
Review №92

Great service, friendly staff! Jonathan S. cured my sick phone in 30 seconds! No charge. Highly recommend!

Co
Review №93

Got great service, price was great, had a sale going on and Josh Martin helped me out tremendously and did an outstanding job! Defiantly my go to place! Keep up the good work guys!

Ji
Review №94

Guys... come on with that funky patchouli youve got fogging up the Fort Smith store! Its so rank walking in the door, I felt like Id been dogpiled by a crowd of unwashed counter-culture hippies trying to hide the bong smoke with cheap beard oil.Keep the store clean, change the air filters when they need it and enforce good ol hygiene with the kiddos working there and the smell will take care of itself. We still love ya like family because youre good at what you do... just unfunky the air a lil eh?

Th
Review №95

Love doing business with these guys. Kind, courteous, and respectful. Great store with excellent service. Highly recommend them for any of your needs. Stop by and get personal service from the Gadget Grave instead of the other guys. You will be very glad you did!

Ri
Review №96

My iphone had broken screen components.. I called the store at about 4:45 PM. I was told that they could replace the damaged parts by closing time at 6 PM if I could get the phone there quickly. They did a full function test and charged me about $ 110, which was cheaper than Apple, which would have necessitated postage, or a trip to the Apple store in Tulsa. My phone functions flawlessly. I highly recommend this company for repairs needed outside of Apples warranty. The price charged me by Gadget Grave was less than the extended plan pitched by Apple . I was unaware of Gadget Grave until I spoke with a friend. The employees are nice and explain things in plain language. I will definitely take my other devices to Gadget Grave. They warranted my new parts for 6 months.

Bu
Review №97

I was very pleased with their work. They are limited in some capabilities like board repair. They diagnosed my problem but couldnt fix it. I was able to get the board repaired by a Tech shop in NYC and when it came back, I had Gadget Grave mount a second hard drive for me. They are very good within their limits.

Gu
Review №98

Thomas was GREAT. He was really helpful and knowledgeable and gave me some very useful information about my phone. I would recommend him anytime! ONE MORE TIME, HE WAS GREAT!!!

Gr
Review №99

Have always been happy with Gadget Grave in the past. But sadly I have to say this time I left not as happy with them. I had a laptop hard drive crash. They took care of me by replacing the hard drive. But wasnt able to pull my stuff off the old hard drive. Which I understand is a hard process to do and they didnt charge me for it since they werent able to get my stuff. But what I have to say that I was up set with was the techs/ front desk workers. I talk to two of them. One name Josh and the other I cant remember his name. They were rude in my personal opinion and smart alecks how they talk to me a paying customers.The only thing saving them from a lower rating is one tech/desk worker name Nolan. He was nice and help me when I came to pick my stuff up.

Di
Review №100

Went to the Fort Smith Gadget Grave with a tablet with would not power on. Taylor was very friendly and helpful and was able to get that tablet up and running within a few minutes. I thought it was toast and was expecting to have to buy a new one. Alex hires top-notch employees!

Information
16 Photos
100 Comments
4.7 Rating
  • Address:4900 Rogers Ave #103i, Fort Smith, AR 72903, United States
  • Site:https://www.fixmydevice.com/
  • Phone:+1 479-974-2163
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Electronics store
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Similar organizations