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Wheeler Powersports, Inc.
901 N 11th St, Fort Smith, AR 72901, United States
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Wheeler Powersports, Inc.
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Da
Review №1

Called to find out information about current pricing information. Lindsey in sales was quite obnoxious and a bit rude. Something I was research shopping for became an issue about my childs age and told me she couldnt sell me a unit.I didnt ask anything other than a price, nor would I be buying one for just any small child. I just needed to know a price for a specific unit.If I wanted to put circus bears on it and charge admission, I could. Not only that, who are you to try and tell me what I may purchase? In the age of online orders, sales members such as yourself are the reason that retail shopping is dying. Good luck and good day.Giving this 2 stars as she did give me the price afterwards though. Thanks.

Bi
Review №2

Took my 2005 Suzuki Boulevard C90 in for tires and all fluids replaced. The service department was very thorough. Great job.

Re
Review №3

Lane Inge was a great help and very knowledgeable about the products he is selling. He is definitely the man to see.

Ke
Review №4

All I can say about Wheeler Powersports is, they honor their workmanship. J.D and Robert were very concerned about my problem and made it right. If you live on the Fort Smith area, they should be your go to guys for any bike needs you may have

Ro
Review №5

I have had a great experience with Wheeler Power Sports. Since I live 30 miles away they looked at pictures of my bike to estimate trade-in value. The salesperson, Lindsay, made the transaction simple. When there was a problem with the bike as delivered, they ordered parts and fixed it in a timely manner. I am very pleased with my purchase. It is a 2012 Kawasaki Vulcan 900 LT.

Ja
Review №6

I live in Oklahoma and will still drive to come here. Great shop they have it all.

TJ
Review №7

I wanted a Polaris Ranger 150, blue and white, (youth model) for my granddaughters birthday. Called every dealer within 200 miles and none had any in stock nor did they want to order one for me, until I got to Wheeler Powersports. My salesperson, Lindsay, offered to order one because they had none in stock. Lyndsay was friendly, efficient and is an excellent communicator. She kept me apprised of the order progress and called me to let me know the side-by-side had arrived earlier than anticipate. We drove to Fort Smith to pick it up and it was clean, assembled and ready and waiting for my granddaughter. Lindsay gave her a quick tour on how to operate it, let her practice on their little dirt track and then helped load it onto our trailer. Couldnt be more pleased with the dealership and our salesperson.

Ro
Review №8

Great mechanics very smart and know what they are doing other staff is nice to

Ro
Review №9

Been taking my bikes to this place for probably close to 8 years now. Love the service !!!

Jo
Review №10

The price was so bad, the employee apologized. Almost 200 bucks to have two dirt bike tires put on. They werent even on the bike. Ill go somewhere else for half price. Lost my future business. Also the 89 dollars for .07 hours of labor is a joke. Smdh

HO
Review №11

Had a great experience with lane he helped me out so much with the purchase of my agv helmet and i cant say anything but good thank yall so much

De
Review №12

Lindsey and Tim were very easy to deal with. Both were very helpful without being pushy. Got my bike at a great price too. Would definitely do business with them again.

Ja
Review №13

Went in to buy a couple helmets and from the time we entered the store everyone was friendly and helpful...lane went out of his way to help us out and seemed very knowledgeable about what he was doing...great experience...

Fr
Review №14

Friendly staff. Great customer service.

An
Review №15

My Dad and I went in ay he purchased a Kymco UXV 450i Off Road and he got a great deal with the salesman Woody.

wo
Review №16

So far so good, dropped my bike off today for service. Guy behind the counter in the service department was very friendly. Good prices on my quote.

Ry
Review №17

The apparel dept was friendly and knowledgeable about his products and front sales was extremely curtious.

wi
Review №18

Nice shop decent inventory in this covid era..

Je
Review №19

Thank you so much to Woody and Shannon for all your help with our online purchase of the sportsman 110 for a gift from Santa to our daughter. You all were very accommodating and helpful the entire step of the way! Can’t wait to see our daughters face when she sees her surprise thanks to the both of you!

Ty
Review №20

I have been to a few different Polaris dealers for service. Wheeler is the farthest away from me (1 hour, 15 minutes), but hands down the best and worth the drive. Rob in service set my appointment and had me out of the in a few hours. Detailed service report and fair pricing. Thanks

Je
Review №21

My sales lady lindsey is awesome I went in looking for a bigger bike in a decent price range and she had the perfect bike would recommend this place and Lindsey to anyone how is looking for a good person to buy a bike from

Pa
Review №22

Tim was a very helpful Salesman. He helped with everything from answering questions, to the test drive. Thanks to everyone at Wheeler powersports.

of
Review №23

Just bought a brand new Ranger Highlighter and could not be more happy. Tim was great to work with. He is not a pushy salesman. Highly recommend.

Ch
Review №24

2020 Suzuki king quad 500 AXiExcellent sales, financing, service all around perfection. I could not be happier and neither could our family with the level of knowledge, and just the kindest people I have ever purchased anything from. And I’m not easy to please no pushy sales people they don’t try to sell u anything u don’t want unlike “other places do” but they do let u know what your options are for what your purchasing and there was a lot available that I didn’t know about cause I’ve never bought new but they only told me what there was and never pushed me to buy and that means a lot to me.And a big thank you to~~~SHANNON~~~in sales and ~~~SYREATHA~~~in financing for all the work y’all did and all I had to do was send a couple of emails and texts. And u made it possible to make my daughters birthday more than she could ever ask for and more.and the very knowledgeable tech~~~rob~~~ for explaining the ins and outs in detail now I know when to service to keep it in top condition. Wheeler power sports will be the only place where I buy my 4 wheelers, etc you have my business for life

Ma
Review №25

Awesome customer service. Thank you Lane. Your knowledge on our helmets & motorcycle gear was so helpful.PS. Talk Wheeler Power Sport to take over the Honda Dealership. Thanks again & we will be back.

Th
Review №26

Shannon was absolutely amazing to work with!!! From answering all my questions and getting everything right as we needed it! We will definitely be using Shannon and Wheeler Powersports for future purchases!

Je
Review №27

Excellent inventory and the staff was not only helpful but knowledgeable about the parts and products

Ro
Review №28

Has always been kind and helpful in sales, parts and service areas any time Ive been there .

Sh
Review №29

The staff was awesome. But then I left and had a head on collision.

Bi
Review №30

Been on hold for 45 minutes if your that busy hire more people this is totally ridiculous

LA
Review №31

We were SO happy the Thor boots and Chest Protector were in stock here. And, I had a REALLY happy little boy😁. Thank yall SO much! -Lacey

Ch
Review №32

My family and I visited Wheeler Powersports on June 18th to look around and see what all they had to offer. Everyone was so kind and patient. Woody was our salesman and he was extremely easy to work with. He helped us figure out the best way about going forward with seeing if we could get approved for one of their side by sides. When we were approved he came to us to let us know then led us outside to look for the perfect one. He was upfront and honest about good or bad buys and wanted us to be happy with what we chose. After choosing the one we wanted we asked if my fiance could run home to get our trailer so we could haul our new side by side home while I filled out the paperwork. Knowing it was a 45 min trip 1 way to our house they agreed happily and didnt rush us or get irritated for having to wait for us. He even stayed 30 to 40 minutes after the store closed just to make sure we were able to go home with it! While I waited the employees treated each other like family. It was overall a wonderful experience from start to finish! I would highly recommend them to anyone looking for a fun ride

Li
Review №33

The worker was awesome & ever helpful!!

Ju
Review №34

Tim was a great to work with not only did he locate a hard to find Polaris ranger 150 but had it the next day for my kiddos to enjoy on Easter!!

Pa
Review №35

Looking at the helmet to replace the one after my wreck. Same helmet since it held up so well but I like this one is brighter. Maybe people will see me.This is a really good helmet. It protected my face.Thank you Lane. He is always knowledgeable and a great help. Go chat with with him.

Pe
Review №36

They corrected or replaced a number of things on my wifes bike at a fair price. The bike now rides and runs great. Ill do business there again.

T
Review №37

We spent 20 minutes looking at the Polaris Slingshot with the intention of getting one. Not one sales person came out to help us. Two other couples showed up and the sales men were on them. We drove almost 2 hour . Do not recommend

Ja
Review №38

Friendly staff

As
Review №39

My dad bought a four wheeler from Woody Harvin at Wheeler Power Sports and it was just what he wanted. The sales staff was easy to work with and made the process so simple. Salesman did all the work for him.

Ti
Review №40

So thankful for Woody and all the time and patience he had to make our families dream come true! Definitely will be back when the kids get older for more!

An
Review №41

Very polite, helpful, and knowledgeable. Rob went out of his way to help find the specs and diagrams I couldnt locate myself on Google.

Sa
Review №42

I feel comfortable recommending this place to anyone. They are honest and reliable.

Do
Review №43

Great sales person always helping on purchases or accessories for your riding needs!

Re
Review №44

Staff was friendly and helpful without being pushy. One of the better selections at any bike shop in town. Im shopping for a late model Harley Davidson. I I was passing by and thought Id stop in for the heck of it. To my surprise they had several Harleys in stock at good prices. Im still doing some shopping but so far theyre the front runner

bl
Review №45

Recently bought a 2020 Kawasaki Mule 4x4 from Tim. Tim was very helpful, informative and explained the difference between a number of different models. He followed up with us after our first visit and was always available to answer questions. Overall great team at Wheeler Powersports.M&M

Sa
Review №46

The people at Wheeler Powersports are the best! I recently purchased a 2020 Polaris ranger they worked all day getting me the best deal. They are fair priced and shopping with them is a breeze!

Sh
Review №47

Very helpful, and nice staff.

Ch
Review №48

The people at Wheeler Powersports are great people and very helpful and friendly. Special thanks to Tim for getting me through the process quickly and easily. They are a very fair priced dealership and they have a great staff.

JE
Review №49

We just purchased a 2019 Polaris General 1000..We loved the customer service,everyone was nice and helpful! Our salesgirl, Lindsey was awesome and knew her stuff! We highly recommend her! We will continue this do our business here!

Mi
Review №50

This is my go to place for helmets. Pat is awesome, she knows helmets and jackets like no one else. Great customer service. The service department has always been great too. Needed a tire before a long trip and they had my bike in and out very quickly.

La
Review №51

Lane did absolutely terrific with helping me and getting my headset installed.

Do
Review №52

Tim and Lindsey where easy to deal with. If your looking for a Motorcycle or UTV you should check these folks out. Happy customer here.

Br
Review №53

Just bought an 09 Yamaha Raider from them. Tim was the guy that handled my sale. He was very knowledgeable and he has greatcustomer service. He was helpful through the whole process. Thanks Tim. I will most definitely be back to purchase something else from them.

Ja
Review №54

I had a positive experience with my purchase. Tim was courteous and helpful. It was worth the trip from out of state.

Je
Review №55

Amazing Service . I live in Florida and bought a Victory Cross Country from Brook. Brook was amazing and awesome thru the whole process. When we got there to pick up the bike, they were all great in helping us load it(even through the mishap of trailer being to small). If I ever need another bike, I will buy from them. Thanks for everything guys you were great

st
Review №56

We purchased a 2019 Kawasaki Mule. Our first purchase of this sort and not very familiar with the process. Tim and Brooke were amazing to work with. Not only did they make the process seamless but they delivered to my home that evening. Great customer service, easy approval and awesome people. Highly recommend!

Ti
Review №57

Every time I have visited Wheeler Powersports, Lane has been nothing but exceptional. He has helped pick out helmets, visors, and sena headsets.

Sa
Review №58

I am so excited to finally have the bike Ive been looking for! I cant wait to start riding my Suzuki VanVan around everywhere. Tim from Wheeler was incredibly helpful as well as their accounting man, Trent. They both had me taken care of as soon as I put in an inquiry for more information! Thank you guys so much!

Al
Review №59

Awesome sales and service! Going to be a customer for now on. Lyndsey is an excellent salesperson. Shes very friendly and knowledgable....

Ka
Review №60

Tim - he was absolutely amazing; such a nice guy & gets things done right away! We will be back to see him again! 👌🏽 Everyone is great, such nice people!

Mi
Review №61

Tim was a great help. I have been trying to narrow down my next bike purchase. Tim answered all of my questions without being pushy. I will definitely be back when it’s time to purchase.

ke
Review №62

They offered me $2000 trade in value on my 100th Aniversary Harley Davidson with 41,000 miles on it because my turn signal bulb was burned out. I left !! Disgusting !!

KA
Review №63

We had a great experience at Wheeler Powersports. Personnel was courteous and helpful. Tim, our sales guy was particularly helpful. Good experience.

Br
Review №64

I bought a new sportsman 450 last week and man is this thing nice! Tim was very helpful in getting me out the door and I highly recommend for anyone in the market for a new ATV to go ask for him personally!

Jo
Review №65

Have bought a few helmets and other riding gear from lane and highly recommend it! Awesome service

Bi
Review №66

Went with my friend to help him select a bike.. after seeing and listening to Brooke assist him, I am now in the market for one myself. She was very courteous, and took the time to explain all the small details and assist with any questions he had. Would definitely recommend going to see the folks at Wheeler, and specifically Brooke if youre in the market for a new bike!

Ge
Review №67

My experience with Wheeler Power Sports has been great, the staff always greet you when come in the door. Ive bought two bikes from Wheeler Power Sports, and Tim was the salesman on both bikes, he answered my questions without being pushy. I would recommend Wheeler Power Sports and Tim if your in the market for a motorcycle or ATV.

De
Review №68

Rick & I just bought a Polaris Ranger side x side. Its exactly what we were looking for. I called Wheeler Powersports several times and spoke w/ Tim in sales. He was so HELPFUL and knew what inventory they had. He was so nice and knowledgeable. Tim had the side x side pulled out and ready for us to look @ and test drive when we arrived. This place is AWESOME!!! Everyone is so nice and helpful. Big thank you to Tim. We highly recommend Wheeler Powersports. 😀

Ju
Review №69

Tim was a very helpful and knowledgeable. The purchase process was painless and quick. All questions and concerns were quickly addressed. Great buying experience for the second time with Tim and for the 3rd time now at Wheeler Powersports. Highly recommend!

Al
Review №70

Tim was extremely attentive and kind. He answered all of our questions and helped us make an informed decision. The whole experience was great, we never felt pressured or uncomfortable. I’d recommend anyone looking to visit Wheeler for their great service.

Ad
Review №71

The staff is very friendly, and overall always smiling. I will say though Ive never had a direct face to face negotiations with the owner, he comes off somewhat a penny prude sometimes. Not willing to wiggle too much on prices. Always able to get the parts I need in, if they dont have them in. With that said the premium comes in having their techs put it in. I was quoted $85 to have a headlight adjusted... not installed, just ensure that it was centered and shining in the correct location. A little steep. However oil changes and tires are always quick to have done. Had an issue once having an alternator installed. (My bike died mid drive as if it were running out of power. The shop manager told me that that wasnt the problem and that it was the battery, he checked it. 2 days later same issue, someone else ran the test and found the alt was bad...) usually good selection of bikes and seem willing to make an effort to get you want your looking for.It is the only suzuki place in town, so I know Ill be back. Really Id give it 3-1/2 out of 5

La
Review №72

Thank you Brooke and Tim for helping to make our sons Christmas extra special. You took such good care of us. I will definitely be back for all my needs. Thank you again

Ha
Review №73

Tim helped out on a 2020 Polaris 1000xp. Very nice!!! Thank you so much.

Br
Review №74

Tim was an awesome sales associate and answered all the questions I had!

Je
Review №75

Great store very helpful people If you go by ask for Tim he will get you a great deal on any atv

We
Review №76

We came in knowing exactly what we wanted and Tim and the others were so wonderful about helping us in any way possible to take it home the same day. Everyone was so nice. They will definitely get my continued business.

ja
Review №77

Good price on helmet

Do
Review №78

Great place to purchase 4 Wheeler or atv. They are awesome to deal with. Great employees. They are very polite and willing to help you.

He
Review №79

Very easy to do business here. I am always greeted as soon as I come in and everyone is very friendly. Tim made the whole process painless and it’s nice to purchase a bike from a fellow rider. I must also mention Pat in accessories here she is very knowledgeable and walked me through adding the options I wanted. Breeona in finance made that part of purchase quick and easy. All in all just a great place for powersports.

Tr
Review №80

Bought a new helmet and Lane Inge installed my microphone system from my old helmet into my new helmet free of charge. People there are very friendly. Will definitely come back.

Ta
Review №81

My Husband and I just bought an Indian Motorcycle from Tim here and Tim was awesome at answering all our questions.. you need anything from here ask for Tim hes awesome!! Thanks you all!!!

Ke
Review №82

UPDATE 8-21-19I have to say I give them 5 stars now. Rob fixed all the problems an was very helpful in making sure things were done in a timely manner. I a very happy customer an would recommend them , come to find out we had a defective engine an he got it replaced, ty Rob.If I could rate no stars I would . We bought our side by side in January it was put in the shop in CPL months back ,well I was expecting a week or so ,no I was told they would get to it when they could because it was dirt bike season!!! Excuse me if Im a paying customer an my side by side needs fixed its my season ,nope it set there 2 months an I still made my payments now here we are not even 2 months later an back in the same situation. Lets see what they say when I call tmro

L
Review №83

Super friendly staff. Good selection of bikes, quads, and 4 wheelers.

Ch
Review №84

Tim schreiner was very helpful and informative. Keep up the good work!!

St
Review №85

Thank you to both Trent and Rodney for helping make my sons first big purchase be seamless and less stressful. We appreciate your service and willingness to answer all our questions. Thank you, Trent, Rodney and Wheeler!

Ka
Review №86

Had a great experience. Tim was our salesman and was very helpful and friendly. Highly recommendable!

Ma
Review №87

Tim is a great guy works hard to fix u up with what you want go by a d see him youll be glad you did

Th
Review №88

Great place to buy a UTV! Bill, Trent, and Tim all did an exceptional job throughout the whole process in getting you in and out with your new ride!

Ra
Review №89

I began riding just a few years ago and Pat helped me get all my first gear! She was so hopefully on letting me try everything on, and knowledgeable in making sure it fit the right way! I have since been back in and bought newer helmets, brought my girlfriends in that are learning to ride and she was very helpful with them as well!! Pat is always my go to at Wheeler Power Sports!

St
Review №90

Just bought a Polaris Ranger North Star from Tim and we were very satisfied with all his help and knowledge of the equipment.Steve Paladino

Ca
Review №91

Tim was extremely helpful in helping us purchase our new side by side today!

Te
Review №92

Great customer service. My grandkids are loving it. Thank you Tim for assisting us. I love the new orange.

Do
Review №93

Tim and Rodney were absolutely great to work with! I encourage you to give them a call. No pressure and great service!

He
Review №94

Amazing Customer Service! Rodney was just the most kind and genuine person. He was knowledgeable, receptive, accurate and answered all of our questions. He was precise and related in a way that that reminded my husband of his Army years. Breonna was outstanding! She was professional and very attention to detail. Trent was just a joy. He is down to earth friendly and has a great sense of humor. We were treated like family and that is the ultimate reason we decided to spend our time and money with Wheeler Powersports.

Ch
Review №95

I was in the store multiple times and Tim was very accommodating and was a great help with every question I had. Very informative and helpful. Highly recommend Wheeler Powersports!

Pe
Review №96

Very helpful people knowledgeable about motorcycles and side by side. Nice experience.

Wa
Review №97

Great service from Tim and Syreatha. We really appreciate your help. Thank you.

De
Review №98

Tim and staff was Amazing in getting us into another polaris razer!

Da
Review №99

This is a great place to see all the wonderful guy toys. Love going there.

Ch
Review №100

Tim is a great dealer, he was super nice and friendly I will definitely be back

Information
100 Photos
100 Comments
4.5 Rating
  • Address:901 N 11th St, Fort Smith, AR 72901, United States
  • Site:http://wheelerpowersports.com/
  • Phone:+1 479-226-8724
Categories
  • ATV dealer
  • ATV repair shop
  • Kawasaki motorcycle dealer
  • Motor scooter dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Suzuki motorcycle dealer
  • Tire shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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