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Grainger Industrial Supply
12431 Metro Pkwy, Fort Myers, FL 33966, United States
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Grainger Industrial Supply

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An
Review №1

After multiple supply houses no one wanted to help me. Simple phone call to Grainger took care of my issue. Customer service is EXCELLENT. Highly recommend GRAINGER of fort Myers .

jo
Review №2

Grainger is a convenient place to order. Only hiccup was wrong part was sent but they changed it right away when I arrived.

Mi
Review №3

Parts quick and cheap almost always in stock!

Ni
Review №4

Ordered screen and spline was told a week. On the day the stuff was to be available after not getting the email that said it was ready for pickup. I called after loosing half a day with the screening crew which i had to pay for. I called Grainger at 4:15 to find out what was wrong. The lady put me on hold, came back and apologized that no email was sent but that my order was ready for pick up. Next morning drove 1.5 hours to get to the store to find out it is not there. Now have had to release the screening crew with very little hope of getting them back.The absolute worst. Well at least it was two visits in one, my first and last.

Er
Review №5

Clean store friendly workers.. will be back

rj
Review №6

Great place, very fast customer service and had exactly what was needed for the job

Sh
Review №7

I only use Grainger. Check them out and you will see why.

jo
Review №8

Very organized and efficient

Jo
Review №9

Always has what I need. Quick service

Co
Review №10

Probably one of the worst customer service experiences I have had in a while. Brought in small motor tried to have matched up ,it was wrong. (No big deal it happens) brought it back next week, ohh we need the box it was in. And we didnt put you under an account so we cant do an exchange unless you bring in the original receipt. Ok I can get the receipt, but what if I dont have the box. Reply: to yaaa idk... is there anything you can possibly to do help me out or exchange it... reply: No...

Jo
Review №11

No wonder the parking lot was empty, the guy who helped me seemed to hate his job. I wouldnt go back.

Da
Review №12

$11 in shipping for something less than a pound. Rip off.

Br
Review №13

Customer service was next to none!!No enthusiasm to help the customer , cant go in the store therefore you cant get anything done.Horrible?!!

Ki
Review №14

Excellent service

Mi
Review №15

While they didnt have the item I was looking for in-stock, they were friendly, knowledgable and tried to search for an alternative, including referring me to someone who might have it. Thank You!

Ga
Review №16

Not helpful at all

Information
5 Photos
16 Comments
3.6 Rating
  • Address:12431 Metro Pkwy, Fort Myers, FL 33966, United States
  • Site:https://www.grainger.com/branch/Ft.-Myers-Branch-287
  • Phone:+1 800-472-4643
Categories
  • Electrical supply store
  • Abrasives supplier
  • Electric motor store
  • Tool store
  • Hydraulic equipment supplier
  • Industrial equipment supplier
  • Janitorial equipment supplier
  • Material handling equipment supplier
  • Plumbing supply store
  • Safety equipment supplier
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:7:30AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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