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Eyeglass World
4957 S Cleveland Ave, Fort Myers, FL 33907, United States
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Ce
Review №1

This place is just as bad as going to an eye glass center in socialist Cuba or China. I walk into the store to get a pair of glasses made and this person dressed in a white outfit looked like he was ready to inject me with the tyranny said, you cant be in hear without a mask. So I look at the person for a second thinking he would offer me a mask. Since he was more concerned about the muzzle I decided to take my money somewhere else. We the people must stand up to these socialist and take our money somewhere else, this is how we will take our country back. Just a few minutes after I left that dictator eye glass world I found another place that welcomed me warmly without a face diaper and I gave them the cash and thought to myself this is why I love this country, especially Florida, FREEDOM to choose.

Ji
Review №2

I had a WONDERFUL experience at this Eyeglass World in Fort Myers from the moment I walked in to the moment I left!! I was greeted by the lovely optician named Jane, she walked me over to the desk where I was having my eye appointment, introduced me to the receptionist and handed me the clipboard for me to fill out for information, Wow, what a greeting!!!I had my eye exam with Dr. Hart, she was so lovely and calming during the exam!! Once I was done I was then looking at frames and Jane the optician came over to assist me with choosing the frames that were right for my face shape, Jane is extremely professional and, knew exactly how to make me feel comfortable in my choices, again, WOW!!I definitely will give Fort Myers Eyeglass World on 41 a 5 🌟 🌟🌟🌟🌟 rating!!A special Thank you to Jane and the staff for making my experience beyond expectations!!I LOVE my glasses, especially the frames, ASK FOR JANE!!I will definitely be back!!

To
Review №3

I had a wonderful experience with Eyeglass World in Ft. Myers from getting an eye exam done to picking out the right glasses. I highly recommend them for easy, fast, quality service including your economical eye glasses included in with your appointment. Mike and Jessica were exceptional at helping me. Mike fixed my sunglasses within 5 minutes and they look as good as new. Jessica was very kind, extremely helpful and knowledgeable when she helped me pick out my new prescription eye glasses. Thank you so much. I will be back for sure!

Sa
Review №4

Eyeglass world is not approved by BBB. Be aware before you go. Literally called me a liar on the phone. I called about the scratches on my glasses I was told I could bring them in for a year and they’d fix my scratches. The deep voice man on the phone told me I was a liar. Why would I make that up? Ask him to look me up and he refused. Most money I’ve spent on glasses and the worst lenses I’ve had. I’ve worn glasses since I was 6. Maybe offer to look me up and see if I have a warranty instead of telling me I’m a liar. Will never get glasses from here again and get to go to another place after only owning these for 8 months. While I was there a guy who worked there said he goes to target for his glasses. That should of been my first red flag. No wonder this is the only place you can get an appointment the next day.

An
Review №5

My husband and I both got eye exams and glasses here. We had an AMAZING experience! Dr. Brown was very knowledgeable doctor. The staff was helpful and very kind! On top of all of this, Eyeglass World has great prices! Highly recommended!

ju
Review №6

My boyfriend came in to swap his lenses out and we had some problems because our frames were old. Jane was very helpful with us in getting the frames replaced and taken care of. Everyone had a great attitude and was eager to help. We are very glad to have been helped by Jane and definitely will be back!

Da
Review №7

I bought my glasses here three years ago. Today I needed the lense prescription adjusted . The work was done in 24 hours on the weekend. The manager Paul went over and above to ensure that the job was done right. He even spoke with my optometrist.

Ta
Review №8

This place has a big selection! I wasted time going to a few other places first. Ask for Mercedes, she is super helpful and knowledgeable. Great prices too! Within minutes, I had two pairs that I just love!

Ji
Review №9

Brought my 11 year old in this weekend for his first contact fitting. Paul was the most outstanding assistance in navigating a successful first attempt. He was calm and reassuring when we had exhausted all the personal tips and efforts. He treated my son with respect and never made him feel discouraged or embarrassed that it took a little extra effort. I highly recommend seeking him out for any first timers!

La
Review №10

I went in today with a problem with my lenses. I fully expected to wait a week for a new pair but I was pleasantly surprised to be able to leave with everything I needed. Jane was amazing and I will definitely be back for any future work. Thank you again everyone, ASK FOR JANE!!!

Ge
Review №11

A recent experience! Two pairs of glasses. First pair, Mike provided excellent customer service, clear detail about cost and various options, GIVE HIM A RAISE!! Second Experience. Again Mike provided excellent service including a very reasonable quote for sunglasses, again a very quick turn-around time, at pick up Mike assisted by Mercedes, provided a very competent services, GIVE THEM BOTH A RAISE!!

me
Review №12

Took care of glasses so they could be at least used. Even though it’s a temporary fix it will work in the short term. Great customer service and assisted me during a tough time in my life. Will return and recommend in the future.

Ch
Review №13

Ive been coming here for about 3-4 years now and every time has always been a very pleasant experience, today was no exception, I had to get online and let the world know how great their customer service is, Dr Hart is extremely informative and very personable, remembering me every-time I come in even if I havent seen her in over a year, the prices on lens and designs are what keep me coming back besides the customer service, MERCEDES IS THE BEST, make sure you see her shell suggest the best pair of frames for you and take care of you, so nice and informative as well, go see them! I stepped on my glasses and she didn’t let me leave there blind

Na
Review №14

What a wonderful store! Fantastic experience! The people were so friendly and Mercedes was unbelievably helpful and knowledgeable! Ill definitely recommend this store to all my friends!

Ju
Review №15

The staff was wonderful! Everyone was so patient and willing to to the extra mile. I will definitely come to them again!!

Li
Review №16

My whole family just got glasses from Eyeglass World. We had the BEST experience with Mercedes!! She was so helpful and had great customer service. She made us feel comfortable and made us feel like we were her only clients. I highly recommend this location and especially asking for Mercedes. The entire team was friendly and Mercedes was the best, she will really make everything super easy and painless. :) Such an awesome customer experience! Thank you so much!!

Ja
Review №17

The manager Nas was very professional and kind when I came in today. My experience in the past with some of the staff at Eyeglass World has been less than pleasant but I will be sure to return in the future to this location. Thank you!!

Da
Review №18

1st time prescription eye glass wearer.1. after two weeks of not receiving a call or an email about my glasses I called and an person said yes their here2. I get there an he says heres your glasses can you read the card. Im on my lunch hour and walked away. The glasses have a cloudy film on both pair on top of the lenses. 3. As a first time prescription eye glass wearer glasses were given to me in a plastic case, no mention of how to clean them. Never again where I go here

Ve
Review №19

Mercedes was so helpful with the whole process and was very funny. Definitely will be back.

Sh
Review №20

Wonderful experience, very knowledgeable! Super helpful. Thank you Jess!Luca and Sherie

Pa
Review №21

I bought my glasses today, I LOVE them (thank you Jane, Mercedes, Nas, Bryan, Gil and Bob for helping me choose them and giving me my perfect fit), I‘be been wearing them daily both glasses and sunglasses!!!Thank you Eyeglass World for having Jane at your location, she’s the best!

ar
Review №22

I had my glass done with Eye glass in fort myers ,they are very good and when i pick up my glasses i had no complaints,everything was perfect thanks everyone who works there!!!

To
Review №23

Super pleased - highly recommend! Very professional, sincere, patient, caring and understanding - I felt treated like royalty - sincerely!!!

Ra
Review №24

Great service and very quick, also great staff thank you eyeglass world 😊

Al
Review №25

I came in on sunday to get an eye exam and glasses for my teenager but we got a lecture about COVID vaccine and we were called a liar. I doctor was very rude and just wanted us out of the office. I do not think this doctor liked teenagers. We talked to the manager Paul he apologized and say that this doctor is not there regular staff doctor . And that it is not there policy to talk about COVID. Paul and all the ladies in the office are very nice and helpful.

La
Review №26

My first eye doctor experience with this location was PHENOMENAL! Sasha was super friendly & helpful from the moment I walked in. I’ve been wearing glasses since 3rd grade & have always struggled with the air puff machine (yes, I know that’s silly). Sasha is the only person that has ever been able to do the air puffs on the first try. She’s AWESOME!! Dr. Hart is the best eye doctor I have ever met! She is kind, honest, and super friendly. Dr. Hart listened to everything I had to say and made great recommendations. It was obvious that she takes the time to get to know her patients and makes sure that they have the best vision possible! I highly recommend visiting this location!

Am
Review №27

Gio was very helpful and friendly. They get you right in and out and have lots of selection.

Re
Review №28

I came to eyeglass world in desperate need of contacts for my high school graduation tomorrow after not being able to find my prescribed contacts anywhere my doctors office has screwed me over but Amanda and Jess were able to help me and get my contacts in time the day before my graduation I am so thankful and happy and appreciate it so much you guys really made my day and helped me out in a time of need! Definitely will be buying from eyeglass world from now on :)

Vi
Review №29

If you go here ask for Miss Carla or Mr. Dale. They are very nice people They seem to have a lot of knowledge about health insurance and kindly went out of their way to explain me the situation. Both treated me with respect. But DO NOT address, by any means, a woman called Mercedes. She is very disrespectful and super UNPROFESSIONAL. Instead of trying to help my confusion she just put me down as I was worth nothing.The owner of this location should check what is going on here. If you have a manager it should be fired cause the manager is letting this person tread people very bad and if Mercedes is your manager, now you know the reason why all these bad reviews on google.I understand that everything come down to business but good people skills is the main quality employees should have. I am 100 percent sure this strength is no existent in Ms. Mercedes resume. While in Miss Carla and Mr. Dale is it in abundance. They should be rewarded with a monetary bonus or something. After all thanks to them people leave your store happy and word-of-mouth is the best and cheapest marketing of all times.

Ka
Review №30

This was a fantastic experience! I wasnt sure what to expect because it was a discount store but they more than exceeded expectations. The store follows all safety procedures for Covid. We were met at the door by Jordan and helped immediately. He took the time to work with me in picking out just the right frames and explained the details of the prescription I had brought with me.The glasses had to be sent out to be made because of the involved prescription but we had a time limit because we were leaving Florida by the end of the month. Jordan took the time to consult with a manager and promised to have the glasses ready on time. I was able to pick up my glasses a week earlier than expected and they were perfect.Thank you Jordan.....you were amazing!!

Ra
Review №31

Honestly, the receptionist for the eye doctor was extremely rude, unfriendly, and highly unprofessional.HOWEVER, Jess was a saving grace and turned our whole experience around. She is your best asset and the reason we would return. She was SUCH a pleasant to work with and helped us with everything we needed. I couldn’t say enough positive things about Jess. She’s truly an exceptional human being.

Ed
Review №32

Thank you guys for always fixing my glasses never asked questions or hassles just walk right in quick adjustment and boom 💥💥💥💥

Va
Review №33

Good experience when I went.

Al
Review №34

Paul and Mercedes were so sweet!

Ge
Review №35

Horriable wait time.Efit: After being helped, they went above and beyond for me. I apoligize for my previous review. Yes it was long but it was worth it.

Ta
Review №36

I just want to say thank you for the speedy glasses! I am so switching my whole family to this location! Awesome, customer service and happy employees! Keep up the great work to all who work at this store!

Sh
Review №37

Great service and very courteous staff. Well worth the money

Ut
Review №38

Perfect place paul

Jo
Review №39

This was my first visit to Eyeglass World and I had a great experience. They were super efficient, fast and knowledgeable. I bought 2 pairs of glasses and have received many compliments on my sunglasses. Thank you Mercedes and Candida for a wonderful experience. I will be back next year.

Bi
Review №40

Nice welcoming people who definatly know how to do there jobs. and fast too.

Da
Review №41

The whole experience was wonderful. The workers there were very patient with me in answering my questions and concerns I had with my glasses. The worker, Mercedes, was really nice in sitting down with me and showing me my options, overall it was a good experience.

So
Review №42

I have visited this store for approximately 3 years, the one Del Prado prior. I find both stores to be very deceptive not only in their advertising, but also with my insurance. They seem to prefer not to want to use my insurance and instead bill us out of pocket so that we pay more in cash. After I received a “bill” for services rendered on 7/28/20 for remaining cost of frames for my daughter, I gave them a call. And just like that the bill was cancelled. Prior to this, they told me I was not eligible for new glasses each year for the last 8+ years. So every other year if I needed glasses, I was paying out of pocket. These people are con artists who are out to make a quick buck at the expense of working people. Selfish.

Ji
Review №43

My three sons and I had eye checkups and three of us needed glasses. We found the tech, doc, and salespeople all to be professional and knowledgeable.

Da
Review №44

Doctor Green is an excellent optometrist. No other docs could find me contact lenses that didnt rotate but she knew exactly what to use. Her prescriptions are always dead accurate. Everything is always on point.

br
Review №45

Able to get me in a same day appointment. Picked up my glasses 2 days later. Very happy customer. Very friendly staff

Du
Review №46

Very nice staff

L.
Review №47

The receptionist and doctor were amazing, both very personable and pleasant. I also like that I can book appointments online. My visit ended poorly however: I wanted to use my insurance benefits to get both contacts and glasses. However, after my exam, once I was taken to the front, the lady who was to help me pick out glasses and contacts was so harsh and gruff about me wanting to get both that I ended up taking my prescription for glasses somewhere else. She gruffly said I could only get one or the other, not both, which is false because my benefits are a dollar amount and I get to choose how to spread them out. I could have gotten a 6 month contact supply and glasses (possibly paying some out of pocket) but she was unwilling to entertain the idea. Unfortunately they lost my business because of her poor customer service.

Re
Review №48

Great service and got son’s glasses the same day! Give them a try, you won’t be disappointed.

Mr
Review №49

Glasses I purchased 2.5 yrs ago have clearcoat that has flaked off, leaving me with blind spots. 2.5 years, just enough to be out of warranty and script to expire, like a a timer, grrreat ! Thought they could help by respraying but they said no. These glasses which I paid alot of money for because I was told my insurance was great and covered above and beyond what I initially wanted, good salesman, inwhich they looked at policy. My bad, should of talked to insurance more before purchase. 2nd time using this store, both times issues and more cost. Not thrilled and would recommend checking elsewhere. Open to suggestions from customers, where else to go. ???

Ch
Review №50

Had to wait over 2 weeks to receive my glasses--1 order 2 glasses. Expected to receive both the same day they were ordered as advertised, not 2 weeks!! Eyeglass World then had 1 pair ready1 day and 2nd pair ready the next day. Both should have been ready the same day. Had to make 2 trips to pick up my 1 complete order!!

Ly
Review №51

Still have not recieved the glasses. Also, ad is deceptive. Two glasses for $78, but you pay for eye exam.

Jo
Review №52

I have worn glasses for 30 years. I have tried many places. These glasses and frames are perhaps the cheapest glasses Ive ever owned. They constantly have a film on them that I cant wipe off easily and they fog up every time I enter different climates. They are Flimsy and cheap. VERY disappointing. Spend a little more and get a little more i guess.

Tr
Review №53

Great service

Re
Review №54

Everyone was very nice and fast and friendly.

Ta
Review №55

Says walk ins welcome... Ha!! Im a cash paying customer an they have turned me away twice now with one excuse after another. If they can not or will not accept walk ins they need to take that sign dwn.

Ol
Review №56

Mercedes was awesome. And everybody else, great service won’t go any other place... love it

Jo
Review №57

The Customer Service levels here are out of this world. They make you feel like you arrived at your place from the very beginning. Granted, they dont have the most economical prices for glasses, neither are they the most expensive. Next year I am coming back for my eye exam and glasses. Extremely satisfied.

Ch
Review №58

Brian who helped me this morning was great! Very attentive and quick. The downside is that no one was helping anyone with picking the lenses. Otherwise I’m very pleased how quick and reasonable the prices are

Be
Review №59

Horrible experience! Was charged 80.00 for a procedure that is covered by our insurance just so the eye doctors receptionist could cover her own butt for HER mistake. After proving I shouldnt have been charged I was told the store was not allowed to issue refunds. After several calls to corporate customer service and months and months of waiting, I still havent received that refund. We have since found another eye care provider and are MORE than happy, eye glass world has seen the last of us.

Ji
Review №60

O stars is what I would give them. I wish I had read reviews beforehand. The Fort Myers store on Cleveland Avenue is a mess. First, 2 pairs for $78 is a lie. Yes,single vision. A scam deigned to get you to buy more expensive glasses than one would need. Second, they had to send these out to be made. OK, I understand, The second pair never arrived. When I did pick up the first pair, the guy who helped me was rude as hell. Never taking the time to make sure they fit well. I have been using Eyeglass World for years. Not any longer. Your customer service and management need some changing. BTW, I did cancel the second pair, now I am waiting to see if this so called business will refund my money back to my card. If you need corrective eye wear, go elsewhere. These rude people dont deserve your business.Also, Im sure the owner will put a comment below. Dont bother. Look at the amount of negative reviews. Clearly youre failing to address the root cause of the issues at your Establishment.

Je
Review №61

This place is terrible. I came back 6 times trying to get the prescription correct for a pair of glasses. I even reverted back to my current prescription just to get correct glasses..... still not right and no one can figure out why. This location needs a lot of training and developing.

ta
Review №62

😒 Dont take the reviews lightly. Sadly, I didnt skim the reviews til after my appointment here, and buying my glasses. Thought it couldnt be that bad but the annoying process has officially started. Had my appointment last Friday, was told my glasses would be in this week. I called for updates since other reviews said they have a tendency not to call. My first update Tuesday said my glasses were complete and would be in Wednesday, Thursday at the latest. Called today, they now say early next week Monday or Tuesday. I shouldve just went to Americas Best, or out of network at this point to save me the hassle

Ji
Review №63

Nice place wonderful people. Always take great care of me and hubby. Thankyou

mo
Review №64

It was a great time. Got some sweet frames for a gift and everyone in the store was exceptionally nice

Ga
Review №65

I started wearing glasses about 5 years ago, and since then Ive gotten all of my glasses & exams here. Ive never had a bad visit and the staff is really helpful. The store manager helped me work through a prescription issue (that neither of us knew I had) and with that ended up making about 4 different types of glasses trying to find a solution. Never had an extra charge for this and they were very understanding.A great place for glasses.

gi
Review №66

I’ve been coming here for a few years now and I’ve seemed to have no issues. Although, one time my glasses broke and I got new ones but they gave me a different prescription when I was supposed to get the same as my broken glasses. The staff is extremely rude. I picked out frames and when we received them we were told they were too big for my face, after getting with the prescription and everything. I just feel like we were supposed to be told that they weren’t right for my face.

Mi
Review №67

🙂

Os
Review №68

I have been at this location before and customer service was great. I called in today April 3, 2019 around noon to make an appt and this one lady answered me, she was extremely rude and made feel like I was bothering her. I opted for just going to the Cape Coral location at Del Prado, where I was able to make my appointment!

Ro
Review №69

This is the third time getting glasses from there and the third time that no one would pick up the phone and call me letting me know they were in. If I ever go back again Ill call them everyday.

Ke
Review №70

I scheduled my appointment online (super easy) & was looking to get my annual eye exam done as well as pick out a pair of prescription sunglasses. From the moment I stepped in the door, I was greeted by a friendly employee who directed me to the proper area for my exam. The woman who helped me at the desk was wonderful, we chatted for a bit until the doctor was ready for me. The doctor was also awesome! I was then helped by Greter (sorry if I spelt it wrong!) & she helped me with my sunglasses. She was able to help me get the frames I wanted & was very personable. Although there may be some bad reviews below, I highly recommend trying this place out for yourself as my experience was a GREAT experience. Looking forward to visiting again soon!

No
Review №71

This place was awful. Made an appointment two days prior instead of same day service. No one greeted us. We had to find an employee THREE TIMES. A disheveled hipster could not find our insurance and I noted this was the case with the next five customers as well. She stated the same line to everyone as if by memorization. I browsed 237 pairs of glasses, yes,... 237 frame styles. All the selections look identical and I question the taste of the corporate buyers who are supposed to advise the company of current trends. The technician pushed an eyelash into my eye and then rushed me through the exam WITHOUT REMOVING IT!! She told me I could wait in the lobby after jotting down my RX on a pad of paper. Nearly 45 minutes of waiting for the printer to give me a copy and then weaving home through traffic with severe eye pain from the eyelash rubbing into my dilated eyes. I would return if they were my only option,.. but it would have to be an emergency. This was the first time I left a place without eyeglasses. Now I need to schedule a whole new exam with a more qualified team who can help in a timely manner with a better selection and a better display of professionalism. Eyeglass World should consider selling seeing eye dogs if they continue to do business this way. I paid the disheveled hipster once but all I left with was the reminder not to return.

Mi
Review №72

I think this place is false advertising at its finest they say 79 $ but once you add stuff you need its gonna be only $1200. Bull***

ti
Review №73

Had a great experience here the staff is excellent. They are present and knowledgeable. I will come back here next time for my exam.

Lu
Review №74

They make everything super easy. The selection and service are fantastic!

Ka
Review №75

Quick and efficient. Made a last minute appointment they had me in the same day for an eye exam with a prescription for lenses and glasses. Entire store is buy one get one. Exam cost around $118 (cheaper if you arent getting contacts and the photo of the back of your eyes). I got Two pairs for $100, picked up within 12 hours.

Su
Review №76

I was to receive a robo call when my first pair was finished. The call never came. 3 days later, I call & yes, they’ve been finished! “So sorry, we never called”. BUT we will put a note for a personal call to be made when you’re 2nd pair are ready. Well, no call came & when I called after 10 days & ....”yes...they’re ready.” “Yes, there was a note to call you personally. So sorry. Poor customer service. I’ll try someplace else next time.

Y.
Review №77

Everyone was super friendly and the service was excellent!

R
Review №78

They do not have glasses when the give you a date or time..... they don’t even make an effort..... they do not consider the customer need....... I will not choose them next time...... Rosa

Du
Review №79

I would put zero Stars to be honest if i could we had the appointment in 4:00 than they change to 2:45 we came a few minutes late they said that the doctor left early they where so rude they didn’t even care.I don’t recommend this place.

Za
Review №80

If I could put no stars I would. The worse experience I ever had. I spent almost $400.00 and these people have no respect for their customers.I pay $70.00 for anti-glare coating to be done on my glasses and they never added it. I didnt even find out until 3 months later when I was getting ready to get a new pair of glasses somewhere else because I didnt understand why my eyes kept hurting after being so long in front of the computer. This new place I visited, pointed out to me, that my glasses didnt have the special coating that Eyeglass World claimed. On top of that, they dont want to send me my prescription. I paid for that exam and they said they will fax it and they keep waisting my time. I have to basically beg them. Oh one more, they messed up my frame with their cleaning solution, and they started to argue with me that was not them, when I can clearly see it. Their workers are rude and wont do anything to help you. Go to Walmart, is cheaper and they have better customer service.

An
Review №81

Best customer service!!!!!

Ja
Review №82

Said it is open on Sunday at 12:00p no one showed up

Ri
Review №83

Very disappointed. :( As much as I hate Walmart, here I come. Update just got my glasses from Walmart perfect. You guys definitely need more training

Ju
Review №84

We had a terrible experience. My husband bought two pairs of glasses, sun and regular, while we were on vacation with guaranteed delivery and after paying for an eye exam. The lenses arrived 4 days before we were leaving and they were not the correct size ...these were Raybab frames, nothing unusual, horrible customer service, no attempt to expedite replacements or correct the situation and he had to go back to the store to process the refund. Very dissatisfied with this experience. We would not recommend this store at all.

je
Review №85

Such a warm, knowledgeable, and friendly bunch of people!!!

Yo
Review №86

Went there ready to buy two pairs of glasses. They would not accept my prescription even though this is where I went to get my glasses before. I have ordered my glasses online for years before deciding to give them another shot. Terrible mistake. My suggestion is to find your numbers then order online at cheaper prices. From somewhere else. This place is just out to get more money from you. Terrible!

Ja
Review №87

Gigi is awesome! She is polite, patient and professional. Gigi helped me find the perfect frames and I am happy with my purchase.

Er
Review №88

Horrible service. My husband was told his glasses would be ready. We go and they weren’t ready. Tried to order another pair, waited 30 minutes for nothing. Was never helped. Ended up just walking out.

Ca
Review №89

I called on a Friday afternoon not really expecting to get an appointment. The woman I talked to was enthusiastic about getting me in last-minute! I was very happy with the doctor who examined my eyes - she was professional and very informative. Originally, I had planned to go online to get glasses (because really, glasses are way too expensive no matter where you go), but the staff was SO friendly and there were so many options for frames that I ended up getting one pair, with the second pair free! The man who worked with me on the sales floor was equally friendly and professional. I was highly satisfied with my visit. Its good to see a place that knows how to treat their customers.

Je
Review №90

Went in for 2 for $78 and they only offered 2 for 95. The website says 2 for 78. Their own answering machine advertises 2 for 78 however when u go there they say “we don’t do that” when ask why the website and answering machine advertises it they say “we’re not sure”. This is actually very illegal. YOU CAN NOT DO THIS!!! Called customer support and the lady was very very rude and told me “they can do what they want, nobody’s forcing me to buy glasses from them” what a shame and a complete joke! I hope you receive a massive class action suite that forces this place into bankruptcy and everyone who participated in this scam should lose their jobs. No way to run a business and I will never ever be a customer!

Br
Review №91

Wonderful visit. Martin the AGM was kind, and very helpful. He helped me with the buy one get one, because I couldnt find a second pair of frames I liked. I had forgotten my debit card, and had to run home to get it. I called the store back and ask if they can hold the frames, because there was a really bad tropical depression coming and I wasnt sure if I wanted to drive my Mustang in the rain. I returned to the store later that day, because the storm had passed very quickly, and he had a second pair of very similar frames waiting for me! Ill be picking my new glasses up Monday at noon, and could not be more pleased!

Er
Review №92

Rhonda is amazing!!! She was so sweet and extremely helpful with getting glasses for our 6 year old.

Sa
Review №93

They locked us out right before we walked to the door 1 minute late go to walmart better selections

Ji
Review №94

Amazing staff and service.

Ti
Review №95

The optometrist found a cyst in my right eye that I had noticed, but I didnt know how big it was until she told me. Also was able to get a great pair of new glasses

Je
Review №96

If I could give zero stars, I would. I’ve been going to Eyeglass world since I was 12 years old. I am 25 years old now. And they lost me as a patient. The providers that do the eye exam are great. But the receptionists and technicians who order your glasses and explain your benefits are just awful. I kept telling them constantly I have David Vision, and they kept saying “yeah you have Aetna with a vision plan” I’m like yeah i know but I have David’s vision. My Aetna insurance doesn’t pay much. That’s why I have David’s vision, where I only have to pay 15 bucks for everything. And eyeglass world wanted to charge me almost $300 dollars. Heck nah. These people are just lazy to run benefits and just want charge crazy money when they obviously know you have a good vision insurance that covers almost everything and you barely pay anything. I was just upset they weren’t listening me. This is second time they do this. Last year I didn’t follow through because I got pregnant and my vision changed and while they were working for my order, they were supposed to call me and never did. I called to ask what happened and they never called me back. I thought I would give them a chance again this time and I regret it. My friend from work is also having problems with them where they never sent in her order cuz they couldn’t find it. Like wow. They are a mess. Don’t go here if you don’t want to lose money.

Er
Review №97

This place is great! Doctor Andrew was chill and knowledgeable!

So
Review №98

Excellent service , I had to return my glasses due to not seeing well with progressive eye wear . And representative exchange them with no problem and I got back a refund. Love the bilingual representation also. Will highly referr my friends and family. Ps. Manager Candidad Mercedes and Paul attended me with excellence!!I went back this weekend Jan 8 th 2021 for eye glass repair. Since I had warranty on my glasses eyeworld was able to requested repairs free of charged and I received another pair free.My representative ;Mercedes is amazing I was happy she was there. She helped me select my glasses in 15 min since she was very attentive of my taste and facial shape lol. She is very courtesies and works with lots of kindness, patience and professionalism.She even took time to call other eye world stores , so I can get my other pair of eye glasses since there store were out of the Ray Ban glasses that I requestedThat is called customer service. !!!!THANK YOU!The staff greets you when you walk in .Temperature check 😷 social distances and they wipe down the counter tops after each customer leaves.Kudos to you all .Thank you Ms. Candidad for your professional service at Eye World in Fort Myers.I will highly recommend friends and family members. 🇺🇸Best of this new year 2021!

Wi
Review №99

This place has been a total pain, I went for my eye exam and the dr wants me to come back for a follow up appointment before I can actually buy contacts. Waste of my time and money. Next year I will definitely go back to wal mart.

Ra
Review №100

Very unprofessional. I made an appointment for my daighter, after loading the kids, including a newborn in the car and almost getting there, I got a call from the office saying they had to cancel my apptointment. I will never go to this eye doctor again.

Information
29 Photos
100 Comments
3.3 Rating
  • Address:4957 S Cleveland Ave, Fort Myers, FL 33907, United States
  • Site:https://www.eyeglassworld.com/store-list/fort-myers-fl-33907/?utm_source=gplus&utm_medium=listing&utm_campaign=w2gi
  • Phone:+1 239-278-1217
Categories
  • Contact lenses supplier
  • Optometrist
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:12–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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