This place is an absolute joke. They initially had our car for over a month after quoting us it would be done in about a week. Kept giving us the run around. “It’s going into paint”, “it’s coming out of paint”, we need a part”, “it’s going into paint” (2 weeks after it came out of paint). We finally get the car back and immediately upon leaving it’s making noise when driving. We bring it back, they have it for another month and never call us. We call them to find out what’s going on and they tell us “oh, nobody told you? We knew like the next day what was going on. It must’ve been in another accident, there’s damage going all the way down underneath the drivers side to the back of the car. Did you take it off road?” This was impossible. There was no other accident. Here are the photos of the undercarriage I took when we were told this. Where’s this damage that goes all underneath the drivers side? I see none. They claimed that the muffler, all the skid plates etc. we’re scratched up and damaged. They are NOT damaged. I would hate to have literally anybody else use this second rate shop.

If you aren’t going to Service King your making a huge mistake!!!! Great place to bring your car for any sort of repairs! They treated my car with the upmost respect and it looks like it came straight off the showroom floor again! I really appreciate everything you’ve guys have done to my car! Perfection is all I can say! 5 STARS ⭐️⭐️⭐️⭐️⭐️

Very professional. Work done on time and the repairs were flawless

Overall a good experience. They took care of everything along with setting up the rental car. My only complaint is the vehicle was leaking coolant due to the accident and once delivered it leaked again. Service King had me bring the vehicle back and inspected the leak. The new radiator was leaking. Once again they setup a loaner and are repairing but they are paying for the rental now. They stand behind their work so hopefully Ill have my vehicle back as soon as they replace the radiator again.

Treated me well. Unfortunately determined that our car was a total loss, but impressed to see their certifications from high quality auto manufacturers.

I was told my car was ready and when I showed up there was a missing front vent, it has been almost a month and I still dont have my vent part. I dropped my car off with a quarter size paint chip on it and they returned my car with two large size paint chips. The manager cheaply painted over the peeling paint and it looks horrible, i told them i wasnt happy with it and they offered me a $150 gift card, cause you can get your car painted for $150?!?! Even a car wash was smart enough to put a piece of tape over the paint chip before washing it. Very unprofessional and lazy. ALSO, I was told by multiple people at ServiceKing that my leaking exhaust was not a result of my rear end accident, which was ridiculous, it wasnt puttering before my accident. My insurance company had me take my car to Lee Transmissions and have PROFESSIONALS look at my exhaust and they said that my exhaust leak was clearly from the accident and even showed me where the pipes were bent and how they pushed the entire exhaust forward, the person who works on behalf of Progressive at Service King needs a new job he clearly has no idea what hes talking about. When I arrived to pick up my car, ServiceKing had me sign paperwork stating that they replaced the entire exhaust system and come to find out all they did was round out the tips on the end of the exhaust. Very poor service and very rude, unknowledgeable employees. My car was worse when I picked it up then when I dropped it off. Beware of inside the building because there are moldy ceiling tiles in the lobby where they have their customers wait. THIS PLACE IS A JOKE. ABSOLUTELY UNACCEPTABLE.

Excellent service, they met all my expectations. They are network providers for Progressive insurance, making the entire process very easy and fast.

They did a great job & employees are very polite:)My car was done before expected, very happy about that. 10/10 service

THESE PEOPLE ARE GOOD AT WHAT THEY DO. THANK YOU SO MUCH FOR TAKING CARE OF MY BABY. 💖💖💖💖💖💖💖💖💖💖💖💖💖

Love the daily updates as the repairs progress.

The entire experience from making an appointment to picking up our vehicle after the repairs were completed was outstanding. Very professional and friendly. Provided frequent updates regarding progress of the repair. Very thorough and explained all that was done with the vehicle. The car was cleaned both inside and out. Exceptional service. Would highly recommend!

A lot of work was done to my car after an accident. Robert was very professional, kept me updated as best as he could and took great care of my situation overall. Robert even came to my job to adjust something with one of my rear view mirrors since we were going into a long weekend and I was unable to make it to the shop. That’s above and beyond customer service, and was greatly appreciated.Would gladly have my car taken back to service king in the future because of the experience! Thank you Robert for all your help.

They were Professional from beginning to end. Fixed my Tacoma front end and right side all fixed and painted clean inside and outside

Had a problem with a repair that was done over a year ago. They fixed it quickly without giving me any trouble. I really appreciate a company standing by their work.

Good work, and prices were about average. Could just use better communication and a better computer system, but a good experience overall.

Very nice people, they are on point with their work. I would use them again. Thank for the updates.Merry Christmas and Happy New Year to all of youll

Fantastic job repairing bumper and back panel! Great attention to detail and my car was sooooo nice and clean when I picked it up. Special thanks to Mike and Amanda for keeping me appraised and helping me understand just how much a good repair takes. Great staff, very reasonable pricing. Would recommend. Just know that excellent collision repair takes time, so be patient , chill , and breathe😀

Service King recently performed repairs on my 2018 vehicle. The sedan had been involved in a low speed parking lot collision. Service King did a great job repairing my vehicle and returned it to me in “better than new” condition. Throughout the process, the Service King representatives were very professional. They kept me informed as to the status of my repair and turned a negative situation into a positive experience. Service King worked directly with a local Enterprise office to provide me with a rental vehicle during the time my car was being repaired. Everything went smoothly and I appreciate the professionalism of both Service King and Enterprise. I would certainly recommend their services for any collision repair work.

The staff were all friendly and went above and beyond to get my vehicle repaired in a timely fashion. I unfortunately had a minor accident, but the staff fixed my car within a week...making it look brand new. Nicole kept me updated with each step. Extremely satisfied and I highly recommend!

I highly recommend this place I was in an accident and after they finished my car doesnt even look like I was in one in the first place. They did a great job and the estimator Amanda she is quick at getting an estimate and awesome thank you guys so much!

They were understanding and reliable. Their team there is amazing and hard workers. My car was ready within a good time frame and it looked as if it were fresh out the dealership. Highly recommend.

Great place to get work done on your car.

Excellent Customer Service. Employees were great, knowledgeable, professional, and extremely courteous. Extra kudos to Nicole and Ron. Keep up the good work you guys!

Would have been a better review if they hadn’t told me that my truck was going to be ready 3 times and it wasn’t. Then when I got it back, the bed was still jacked up on the corner and the bumper line is crooked and you can clearly see where the dents were in the side. Not to mention they didn’t do a very good job blending the clear coat to match. They should have just replaced the bed and painted it to match. It would have looked much better and I would have recommended them.

I took my vehicle for it to get repairs that generated from an auto accident. The service I received was excellent - my car looks brand new. Thank you Ed and Kevin for such great professional service, Ed thanks again for staying after hours waiting on me - not everyone puts their customer first. I most definitely would recommend service King to anyone.

I took my car into Service King for a front bumper repair. From the moment I walked in the door , I was greeted by an employee eager to help me. She gave me an estimate and was willing to take my car on my availability. I left the car late that afternoon and said she would call me as soon as it was fixed the following day. She kept her word and even had the service crew go above and beyond by having my car washed. The office people were very friendly and hospitable. The repair looks great and the price was more than fair. I highly recommend Service King for any body repair for wonderful and quality service.

I thought Service King did a nice job on my car. They had to take the hood off and repaint it as well as remove a dent. Looks good as new. They fixed it within a few days and returned the car to me nice and clean, which is very appreciated.

Very professional, always let me know the staus of the repairs. Work was done ahead of schedule and vehicle looks like it did the day I drive it off the lot. Would recommend them to all my friends.

The work is impeccable! I have used Jacks for a few years - for all my scrapes and dents. They do great work and are always friendly. One of the custom painters Justin does a fantastic job with restoration and some of the best meticulous work on classic cars I have ever seen.Highly recommended,.

Robert was great to work with and I also spoke to the GM here and they really run a nice shop. I highly recommend coming here for any car body repairs.

The guys at service king were awesome. Robert and Carlos went above and beyond making sure my car was in the best shape before I drove out of there. I wouldnt use any other repair shop. Thanks guys appriciate all the help!

Wed had a car painted at Jacks years ago and were very pleased with it, so when we were recently in a bad accident, we didnt hesitate to choose Jacks to fix the extensive damage. They have a good reputation in the community, so we knew wed get good service, but even with our high expectations, they went above and beyond! They took care of everything, and Jackie, from the front office, called regularly to keep us up to date, answer any questions, and offer any assistance she could. They were very thorough and efficient, but also warm and friendly. And when we got the van back, we couldnt believe how great it looked! Washed, waxed and detailed, repaired and painted, it looks as good as new, and drives like a dream. The paperwork explains everything that was done, and they didnt miss a thing. Jacks Paint & Collision is a family business that treats its customers like family, too. Their customer service is unparalleled, and their work is professional quality all the way. I cant recommend them highly enough and we couldnt be more pleased.

I just had my Ford F-150 repaired at Jacks Collision on Metro Parkway. They managed to get the truck completed by the time estimated. They also dropped me off and delivered my truck to me at no charge. I mean who does that? Totally cool. The restoration work was outstanding. They used all Ford parts as I requested and the paint job and color match was better than the original factory finish. I did have to go back to have my fog lamps readjusted but that was no big deal. I would have done it myself, but my recent leg injury prevented me from doing so. I was out of there in less than 30 minutes. Overall my expierence was outstanding. I was informed on all aspects of the restoration via email and telephone almost on a daily basis. The staff was outstanding. I would definitely recommend Jacks to anyone who needs a quality restoration.

Very happy with their work. Work was done very professionally. And then a very timely manner.

Had a great experience. My car’s rear bumper needed to be repaired. They helped me get it done and get the rental car as well. Thank you. Pleasent experience.

Jacks Paint and Collision center has fixed my car not only once, but twice. They did such a wonderful job the 1st time that when I got into the second accident I insisted that my car be fixed at Jacks. Both times they made my car look like nothing ever happened. They even completed the work in less time than they initially quoted. If you are looking for an honest and quality body shop look no further.

Great service I got my car back on time

This place is awesome and the staff are very friendly and helpful, and if the adjuster doesnt like what he sees he will make the service guys go back over the spot.

I was initially impressed with the reviews. My experience was completely a catastrophe!! This company broke the seat belt retractor AND cover to it on the door, the memory settings no longer completely remember all settings for even 1 position, the handle doesn’t consistently unlock the driver door I often have to use the fob to get myself out of my locked car, because the retractor for the seat belt doesn’t work the airbag light is on constantly.I would have to think twice before sending even my WORST enemy to this place!!!!!!!I would give zero stars if that was possible.STAY AWAY!!!!!!

Car is painted here, Some areas that were painted are thin as in see through to primer. I bring it up and Manager says its fine, I know its not fine! Now time past, now door is peeling. Would not recommend, who ever is painting cars here is not doing their job + dont they know the customer is always right?

Awesome place. Thomas is so professional and knowledgeable.

The service is totally excellent

Does a 12 minute inspection and only looks at the bumper of the vehicle. Doesnt listen to a word that I say and then tells me that Im Crazy when all I was doing is asking questions. Will be filing a report and possible civil suit for emotional distress.

Excellent service and my car looks brand new!!

Honest, quality body shop! Highly recommend

Highly recommend them! Wonderful knowledgeable team and friendly people!

I had some issues until I talked to Jack, Its nice to know this place will back its work!!!

Honest and great to work with

Awesome place and people

Great, reliable company

Worst plase to work and they screw u over good .

Best body shop in Florida...

How can you inspect a car without the owner and shes right in the reception area!!!

Rip off artist, is a career??

Good people

Great work

Professional service.

Takes forever with your car

Great