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Scanlon Acura
14270 S Tamiami Trail, Fort Myers, FL 33912, United States
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Scanlon Acura
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Ma
Review №1

We worked with Carlos Mendez to purchase our MDX. He was the most informative rep that we worked with over the last couple of months investigating and testing many vehicles. He was knowledgeable, patient, respectful without putting on any pressure on us. I would highly recommend Carlos and Scanlon Acura to my family and friends without hesitation. The inventory was good considering todays market.

Ro
Review №2

Excellent dealer experience !! Sales person Jesse Sellers was incredible, very knowledgeable, friendly, and just made the whole process easy and fun. Thank you Jesse for an amazing experience. We love our new TLX. Thank you !!

Ti
Review №3

Overall I had a great experience! Joanne patiently helped me throughout the entire process and was there to answer all of my questions. She definitely made this one of the most pleasant car purchases I’ve had before. We were so impressed with Joanne that my parents ended up going back to her a couple weeks later and bought a new car from her as well. Thank you Joanne for making this such an easy and memorable experience. We will definitely be back in the future!

Ja
Review №4

Let me start by saying dealerships can have a very negative association and I get everyone has their own feelings. But I will say, if ever you’re looking for a genuine straight to the point, no haggle experience, ask for Jesse Sellers. He’s your guy for that haggle free smooth car shopping experience. I have been a customer of his for 13+ years now and he has helped me get into 5 cars now. I know when dealing with Jesse my time won’t be wasted and I’ll leave feeling good about the deal. Highly recommend! You won’t be disappointed.

Jo
Review №5

Our entire family has bought cars here and we all used Sammy!! He’s is a great representation for the dealership!! My wife and I bought 2 Toyota’s my brothers have each bought one or two vehicles here, my sister in law bought a Subaru, my father a Buick, several of my coworkers bought cars with him… he has taken great care of literally everyone I have sent his way!! Easiest car buying experience I’ve ever had which is why we keep on coming back! 10/10

Bo
Review №6

We purchased our new Acura RDX A-Spec from John Gallman at Scanlon Acura in Fort Myers. He helped me get the Equipment and Colors we wanted and made learning the new features easy. The Sales Manager Dan and Business Manager Grant both contributed to make our purchase very pleasant and pressure free. Great Store and very nice people, thank you.

Ly
Review №7

Of all the great car salesmen I have known and talked to over the years, there is one thing that stands out and that’s their attitude. I must applaud Jesse Sellers for demonstrating a positive attitude during my car lease experience. Jesse was patient and took the time to explain all the technology options the car offered. Jesse was not only knowledgeable but he new the product and was confident about his sales. I wanted a key fob cover and Scanlon Acura did not have one in stock for my model. Jesse surprised me and ordered 2 key fob covers and had them sent to my house. Jesse truly cares about the customers needs by going above and beyond to make sure their experience is satisfying!! Jesse shows a desire to make his customers happy and will not settle for less!

Ez
Review №8

Excellent Service!Not your typical dealership. You don’t get attacked the minute you walk in. Sam was my salesman and he was absolutely kind, understanding, and very professional at everything he did. During the process I got to meet other staff members too from service and the finance managers and everyone was super kind. This dealership went above and beyond to work on getting me a great deal on my new TLX Premium Package. I got my payment where I want them and I could not be happier. Other places wanted to charge me so much a month and I just went into Acura, told Sam what I wanted and they made it possible!I will definitely buy here again!

En
Review №9

Both my father and I worked with Jesse to get our cars and we couldnt be more happy with how smoothly he made the process. Very nice, easy to work with, wasnt pushy, Jesse made the whole experience quick and easy and got me exactly what I wanted. Will be recommending him to anyone that is looking for an Acura

Da
Review №10

Joanne LaRocque made a lifelong raving fan out of me and Im not likely to ever shop anywhere else - so ask for Joanne and be prepared for the easiest purchase and best service ever! She responded to my late Saturday night website inquiry on Sunday (while they were closed), pushed 90% of this through via email for me, met me at 8am today when she didnt have to be in until 11 (I feel really bad about that - didnt know and Ill have to make it up to her) drove me home while they protected it, (also bought me a Starbucks) and then delivered the car! Super special; I hope they know how lucky they are to have her!

Co
Review №11

Ask for Sam - you wont be disappointed! I drove 2 hours to specifically work with Scanlon, even though there are 3 other Acura dealerships much closer to me. I never thought Id say this about buying a car, but it was a truly enjoyable process. I called Scanlon and specifically asked for Sam after reading the rave reviews by his previous customers. After visits to several dealerships, Sam was the first salesperson who truly listened to me and evaluated what I actually needed/wanted while assisting me in finding the perfect vehicle. His knowledge-base and experience in the car industry is vast, enabling him to adeptly compare/contrast all makes and models. Hes a true professional who doesnt play games. It was quite refreshing to work with a salesperson who wasnt at all aggressive, but instead remained a trusted resource throughout the process. Carlos, in the financing office, was also very easy to work with when it came to the paperwork and closing the deal. Ive purchased many vehicles over the years and this was, by far, the smoothest transaction Ive experienced with the best outcome. Im grateful to Scanlon Acura and I absolutely LOVE my new MDX!!

Ja
Review №12

My wife and I just purchased a new MDX from Sam and couldn’t be happier with the level of service we were given. From the time we walked on the lot through financing and now bringing it home. Thank you for making the car buying experience easy and fun when it can so often be frustrating and stressful! We will be referring our family and friends.

St
Review №13

I had service done to my MDX and Ryan was Great!

Sh
Review №14

My experience with John Gallman, Grant with financing and the Manager, Jeff was excellent. I had no problems with purchasing my vehicle and highly recommend going to Scanlon Acura to purchase your next vehicle. Ask for John Gallman as he is a delight to work with.

Te
Review №15

John Gallman at Scanlon Acura Ft Myers was our salesman and provided us with an incredible experience in securing our Acura RDX. Have been back several times for learning all the great technology that the car has to offer and he is always very helpful and accommodating. Be sure to ask for John when you stop by Scanlon Acura. Thanks for all your help John.

St
Review №16

Nothing but excellent service at this dealership since many years ago. More recently - Sam at Fort Myers helped me to get the car I wanted for the second time. I knew he was the right person to go to. Professional, friendly, hard worker, and honest. Very family friendly dealership. Drove the car out the show room - so happy with my brand new car. Thanks again. Cant wait to keep upgrading ;)

Ja
Review №17

Our MDX purchase was a pleasure. John was great to deal with, very helpful and professional. We highly recommend!

Ma
Review №18

Came in for my complimentary oil change, was later told I had a nail puncture in my tire which they would replace with a patch. I was told after 5 attempts to repair the tire with a patch they realized it was a run-flat tire (which you cant patch) and now my tire was deemed useless. I was also told the only way that I could receive a loaner car was if I agreed to have my tire replaced for $267. Then Im sent the work order where they say I received a complimentary car wash, that didnt happen either. Also after reading my work order I was confused by one part of the work order saying the tire was patchable and the other work order saying it was non patchable. As Triple A was picking my car up the tow truck driver alerted me to two grease hand print stains on my leather.

Co
Review №19

I recently had the pleasure of purchasing my sons 1st car. Brandon Makalet was patient with us and providing excellent customer service, going above and beyond. We are so excited to be part of the Scanlon Acura family and so thankful we found this dealership that made our experience easy breezy.

Ma
Review №20

I purchased my first Acura at Scanlon and worked with Greg Minda last March. We had leased 4 Hondas from Greg before he moved to Sacnlon and it was a very easy decision. Greg always takes very good care or us and he made my TLX lease a breeze. I will keep coming back to see him and recommend anyone looking for a great vehicle to stop in to see Greg. Carlos in the finance office was great as well. Thanks Greg, you always do a great job with your low pressure approach and friendly, down to earth vibe.

Ph
Review №21

Allan was amazing. Great customers service.

br
Review №22

So happy with the most recent addition to our family. Thank you Allan and team

ke
Review №23

I have gone to Scanlon Acura for two leases and each experience was amazing. Great customer service! A special thank you to Allan and Jeff for helping me get into the car of my dreams. I absolutely love it! Thank you to Grant as well in finance department:) I will continue to be a part of the Acura family!

Br
Review №24

Samuel is your man. Everybody is very nice and they are willing to get your dream car...I GOT MINE! It was a wonderful experience and I couldnt be more happier with my first car. I am glad that my dad was there to witnessed it. I am no longer a Honda owner anymore! Its Acura time! Thank you so much Sam! You are the man!

Ja
Review №25

Highly recommend this place . This is a great place for a car purchase. Ask for Danny when you go. He and Jeff were extremely helpful and friendly.

sa
Review №26

Best sales experience ever!I regularly buy cars and this was the single best experience.Sam my sales associate was responsive, amendable and had everything ready and setup for me when I arrived to pick up the car.Financing was a breeze, less than a 10 minute process.Sam also helped me remove all my personal items from my old car and transfer over to the new vehicle. Even helped install my two child car seats, walked me through all the features and did it all with a smile.Cant say enough good things!

St
Review №27

Best car buying experience i’ve ever had. My salesman Allan was terrific to work with and got everything done very quickly and into my new car before noon.

Ja
Review №28

John Gallman was awesome to work with from start to finish. Our expectations were exceeded in every regard. We could not be happier with our 2022 MDX! I would recommend John to anyone who is looking for a seamless, straight-forward experience at Acura.

Cl
Review №29

Very knowledgeable and professional staff. Salesman was not pushy or agressive. It is not a buyers market so Ive decided to postpone a purchase this year.

Ga
Review №30

Such a great experience in service and mechanics!! It was about 3 months ago when my alternator and battery needed to be replaced in my Acura TSX. Jose was such a great help and we really appreciated his sense of urgency, as we had guests in from out of town and we were relying on the car...we had the car towed to Scanlon, met with Jose who took all the information and set us up quickly with a rental car...we were able to carry on with our company and never missed a beat!! Thank you, Jose! Sorry this took so long!

Al
Review №31

UPDATE: Wanted to change my review. When I wrote my original review, I was not aware that the dealership had reached back out to me to update the original offer made. Dan Clifford and Greg Minda made it their mission to make sure I was a satisfied customer. Happy to say I drove away with the Jeep today and got a way better deal than anyone in the area had offered me. Thank you guys so much for your hard work and changing an original not so great experience into a wonderful one! Glad to be part of the Scanlon Family and I will definitely be back in touch for my next vehicle purchase!ORIGINAL COMMENT;I have had two experiences with Scanlan, first with Lexus and then today with Acura dealership. Both experiences were terrible! Didnt say anything about the first one and had reservations today about reaching out about a Jeep i was looking at over at the Acura Dealership. Disregarded past feelings and went ahead. Now, I am left feeling the exact same way i did when I left the Lexus dealership. DO NOT WORK WITH THIS DEALERSHIP! Everyone I have dealt with has been arrogant and disrespectful and the guy today pretty much called me a liar about being approved at another dealership for a deal on a Jeep. A little thing called customer service does need to exist for me to work with a dealership and this one has none. I will never buy a car from this place and will tell everyone I talk with about both of my bad experiences here!

He
Review №32

Came in to buy a base model Mdx and left with a fully loaded A-spec for an even better deal! Sam was absolutely great, and exceeded expectations!! If I can rate 10 stars definitely would !! Excellent customer service im a Very happy customer, highly recommend. 👌

St
Review №33

This is a message of appreciation for Joanne Barraza and her assistance in helping my son and I purchase his first vehicle. We were set on a Scion TC. The dealership offered a fair price on a vehicle that was within our price point and his spec list. Joanne went ABOVE and BEYOND in her willingness to work with us. We made the purchase. An issue was identified with the vehicle during the process of the purchase. Joanne worked to get the issue fixed. We believed it was. Then when taking ownership of the purchased vehicle, the issue again occurred. Joannes first words when she verified the issue was that the dealership would stand behind the vehicle and make sure it works to our expectations. That was SO REFRESHING!  In addition, during the two week time period of getting the vehicle fixed, Joanne was professional, communicative and kind. She let us know each step of the way what was happening and made accommodations for my elderly mother to pick up the keys in order to make our arrangements for picking the vehicle up work.  Bottom line: Joanne Barraza is a superlative salesperson who made the car-buying experience a joy. We live in Ohio and this is our first out-of-state purchase of a car.  And if I can continue to work with Joanne, we will return to Scanlon Acura for each car in our future and drive it back to Ohio! Thank you Joanne. Thank you Scanlon Acura!

Mi
Review №34

Incredible service experience 👍 I will be back for future business 😺 Jarrod in service was awesome as well as everyone else I spoke with today. Got my new tires installed. Super low prices.

Ga
Review №35

I have been a customer of Scanlon Acura for the past 9 years. My experience with the Management of this dealership has been by farthe best experience overall. I have worked directly with Sam Oris de Rosa for the past 6 years and certainly cant say enough good things about this wonderful man. My experience working directly with him has been someone who listens to your needs, is very knowledgeable, establishes a rapport with all his customers and committed to each and every customer. Because of this particular sales associates kind and humble demeanor, I have and will continue to recommend all referrals directly to Sam and Scanlon Acura! Makes car buying experience a pleasure!

Ju
Review №36

I was looking for a used vehicle,went to a lot of dealers, the same thing everywhere until found Scanlon Acura. I was surprised with them, the service is amazing. Samuel OrisDeRoa attended me and it was great, we checked all papers with total transparency. The car was very well taken care of, they filled the tank and cleaned it again before I took it. I really recommend the place, very happy with them. Very professional collective,i definitely recommend them

Je
Review №37

Waited too long to sign papers. Understandably everyone is short staffed. Sales man and finance guys were great, very professional and friendly.

Me
Review №38

The best deals and the best treatment you will ever receive hands down. If you want to lease or buy a car I would 100% recommed this place. Not only is everyone here so nice, but they give you the best deals. Sam is my guy. Look for him , he will most definitely make your dream car a reality.

Je
Review №39

Best experience here hands down! I have been with this Acura location for 3 years now, and they have been nothing but amazing! Ask for Sam, he will get you what you want, with that amazing price as well!!

Ja
Review №40

I went in to get my car checked out with Jose and the experience was top notch. Everything from how quick he made my appointment to how professional and knowledgeable he is about the service of the vehicle. I will be coming back and have always had a great experience with Jose and Clay in the service department! Thank you Jose!

Ji
Review №41

Very Nice Car , Great Deal, and Awesome Staff and Manager. Im glad we stopped in this Dealership.

Me
Review №42

I had an amazing experience here! Everyone was very friendly and said hello- even when they weren’t the one helping you. When you get there no one comes “hounding” you, but instead offer assistance and listen to you 100%. I got the opportunity to work with Samuel on getting me a car. Outstanding service and just an over all 5 star experience. He and one of the other very kind workers (idk his name sorry) worked for me extremely hard on keeping the payments in my range. They fight for you there. Samuel gave me time to think. He answered every question I had without judging me. The people who work here really are on YOUR side! They go above and beyond to get you the car that will make you happy. They go above and beyond to make sure you’re comfortable there. Great job everyone! The biggest thank you to Samuel as well!!

Da
Review №43

Love this place i stop in just for the lemonade..... Just kidding lol stop by see my friend Sam he will help you get into a new set of wheels. Tell him danny (dj) sent you 😉

No
Review №44

Was traveling and needed service. They were very accommodating to my schedule and super courteous. Fast too. Recommend this dealer to anybody.

Pe
Review №45

Allan Martin was the best salesman I have ever met. I called ahead of time and made an appointment. He was very up front with the price of the car and any fees associated with the purchase. This was the most relaxing, stress free car buying experience I have ever had! Thank you!!!

St
Review №46

Just purchased a certified acura mdx, it was the easiest process especially working with Brandon.

El
Review №47

Great workers. Clay was so accommodating and easy to work with. I definitely recommend Scanlon Acura.

Na
Review №48

I live in TX and bought my RDX from Scalon, they took care of all the paper work and they ensured everything went smooth. Definitely a reliable car dealership agency!!

Dr
Review №49

Just wow. These people are TYPICAL CAR SALESMEN...I had discussed a particular car with Jesse Sellers. We negotiated and agree on a price We made a deal. I made the appointment to come and pick up the vehicle. Just 2 days before my appointment I find out that they went ahead and sold the vehicle out from under me. I just wonder if I didnt make contact with him prior to my appointment, would he have even told me it was sold? Clearly their word is no good. Like I said...TYPICAL CAR SALESMEN. IMO, they cant be trusted. I would NEVER even think of doing business with these people.

Di
Review №50

Top of the service start to purchase finish. Smooth, efficient and excellent service! Thank you Jesse and Chris..

Jo
Review №51

I have had just two experiences at Scanlon Acura with regards the service and both have left me extremely frustrated. DO NOT, I repeat, DO NOT get your car serviced at Scandal Acura.My first appointment on October 7, 2020 was to have a host of things completed (broken door handle, backup camera not working, brakes replaced, transmission flush, etc...) and since it had been about a year since the oil had been changed on the car I asked if they could also change the oil - which of course they said they would. Then when I went to pick it up I noticed that the oil life was still at 30% (not reset to 100), so I brought it back and asked if they forgot to reset the oil life. They admitted they forgot to change the oil (even though it was on the service request paperwork).My second appointment on Dec 3, 2020 was to have the oil changed that they forgot to change on Oct 7. They tried to sell me a $120 B1 service - but I told them that I only needed the oil change. I instructed them not to wash the car (Im very particular about the car and do not go through automatic car washes). The oil change was completed in about 90 minutes and when I returned to the car, I noticed that it had been washed. Upon further inspection there is paint missing in both the front and rear bumpers because of the automatic car wash that they use.I will not be going back to Scandal Acura, EVER. And I am making it a personal mission of mine to steer anyone and everyone I can away from the Scandal brand.THEY. ARE. TERRIBLE.

AA
Review №52

Amazing experience! The salesman, Sam Oris De Roa, was extremely knowledgeable and professional. Carlos Mendez in the finance department was expedient and able to answer all of my questions. The service department is the best and keeps me buying my vehicles from Scanlon Acura!

Ha
Review №53

Bought our RDX and it was an easy shopping experience. No pressure and great team all around.

ge
Review №54

Josh was our salesperson and very enjoyable. Personal and professional. Carlos in financing was also great

Ri
Review №55

Brandon has been our sales guide and concierge in assisting us purchase a 2021 brand new RDX. We have found him very knowledgable and accommodating in every respect.

Sa
Review №56

Excellent. Spoke with Joanne, Sales person. Will definitely see her again.

Jo
Review №57

From the moment I entered the dealership I was treated with respect and care. Sam was patient and helped me get into the car that I wanted. He even offered to come in on his day off to finalize the deal. He thoroughly reviewed the features with me after my purchase and made sure that I was all set before leaving the dealership. From sales to finance, I highly recommend Scanlon Acura! What a great experience!

Do
Review №58

We purchased a new Acura MDX from Scanlon Acura. We had a wonderful experience with our salesperson, Brandon, and the entire dealership. He went out of his way to make sure we found the car we wanted and handled the transaction in a very professional manner. If fact we were so pleased with our experience, we went back a week later and bought a new 2021 RDX for our son.Kudos to Brandon and the entire dealership.Keep up the good work .Doug & Amy MeeksEstero, Fl

J
Review №59

Went to take a look at used cars, and was helped by a salesperson, Joanne, who was very helpful. No hard pressure, just a lot of good information. I would highly recommend this place.

Br
Review №60

Jose was awesome. Provided excellent communication and engagement. Work was done quickly ahead of schedule and the vehicle was nice and cleaned when returned.10 STARS

Ma
Review №61

Love this place the best car dillardship ever

ro
Review №62

Hello .On april 28 I bought a used car at SCANLON ACURA ON SC41 IN FORT MYERS; when I test drove the car I realized there is a noise coming from the front of the car,I explained to the seller Marcus Vegia from SCANLON LEXUS (BEST SELLER YOU CAN WORK WITH),he bring the car to the shop and the next day he let me know about a drive shaft replacement!!,great I said to my self,a really professional and serious dealership as I imagine.the following monday I went to the dealership to sign the final papers , but my bad,for just trusting what the paper that Marcus send me says about the repair,I did not try the car one more time,trusting in a VERY PROFESSIONAL DEALERSHIP GOOD FAITH.I bring the car to my place that same day,and I realized about the noise again,I talk to Marcus the seller,he tell me just bring it back ,thats what I did,once at the dealership,THOMAS CAPPADONA THE MECHANIC who inspect the car and replaced the parts,came with me for a test drive,during the test drive I explain to this person about the noise coming from the front passenger side of the vehicle,he just answer is a noise coming from the tires,they need to get a little bit used and the noise will dissapear, I insist about a wheelbearing noise and he said is not a wheelbearing noise,ok I just deposit the car at the dealership,for further inspection from the tech, THEY INSTALL TIRES FROM OTHER CAR AND THEY SAID IS OK IS ONLY A TIRE NOISE,WE WONT BE REPLACING THE TIRES BECAUSE IS AN AS IS CAR.At the end AARON PLESS just let me know is a tire problem nothing to do with a bearing noise,you can see on the pics I poste the different tire they installed on the car 3 ADVENTURER and 1 EVOLUTION TIRES ,only thing is the one with the blue letters was installed facing the inside of the car,and you will never see it.I replaced the tires with brand new michelin lattitude tires and the noise was still there,I send a text to AARON PLESS letting him know about it and nothing happens,I endup replacing the from passenger wheel bearing as I told THOMAS CAPPADONA A GREAT MECHANIC.I dont really trust anymore this place,I also have 3 free oil changes but I will never trust my car to a place with so little professional ethic and respect for clients.Replacing oil and filter on new cars anyone can do that,but real costumer service not everyone can do that.Google does not have negative stars ,because I would like to rate the place with negative stars.Dont have to replay I dont expect anything from you side..Thanks ,even when you dont mention anything regarding the different tires installed in the car.I don`t need your help ,there is no need to answer.

Em
Review №63

I had to pleasure of meeting with Joanne Barraza from the sales team at Scanlon Acura and from the moment I walked in she was kind, attentive and committed to helping my family and I. She worked hard to find us the right fit and make sure that she did everything she could to meet our expectations. Mr. Nagy the sales manager was also extremely helpful in the process.While we did not make the purchase at that moment due to our own reasons, we will absolutely be going back to her and the rest of the Scanlon Team ! I would highly refer this dealership to anyone looking for a great car buying experience !

om
Review №64

Great experience. The smoothest car buying experience I’ve had so far. Huge thanks to Allan Martin great salesperson. I went with 1 yo twin babies and he made everything so accommodating. Very understanding person. Thanks I will definitely consider this dealership for my next purchase.

Je
Review №65

They alway take good care of me. Clay and the staff do an amazing job.

El
Review №66

Best Car shopping experience ever! Allan Martin was my sales guy!! But the whole team was great! Very professional ,smooth ,respectful ,but still had a family vibe !!! They went way out of their way for me ! Look forward to doing more business ,with them for my next car!Will recommend to anyone!!!

De
Review №67

Absolutely a fantastic dealership. Jesse helped me purchase a 2019 Certified Acura MDX. What a great experience and the staff at Scanlon couldnt have been any friendlier. A Big Thumbs Up.

Jo
Review №68

Great Service all around! Easy online scheduling. Staff was courteous and kind. Service completed quickly and my car runs great.

Di
Review №69

I had the best salesman here. Sam, he made my lexus purchase very smooth and was very caring about what I wanted. Thank you again!

Pr
Review №70

Yesterday I went and purchased an Acura ILX, I found the car online and had an amazing sales rep helping throughout the process. He followed up with me making sure I was ready to make the purchase and on top of that he was knowledgeable! Great characteristic to have when selling cars ! I wanted to say thank you Zoran and the Acura staff for making my first car purchase a memorable one! I wish the best of luck to you all!

Jo
Review №71

Great experience with servicing my 2012 Acura and also purchasing an 2021 RDX for my husband! Sam was super helpful and upper management went above and beyond to meet our needs.

Pa
Review №72

This is our fourth purchase at Scanlon Acura! We drive an hour South from our home, as sales and service at this dealership has been outstanding the past 15 years! Jesse Sellers has been our service provider for three of our four purchases, and will look forward to future purchases at Scanlon Acura!

Ke
Review №73

Allan, salesman and Jason in finance are awesome, very professional and exceptionally nowledgable about Acura vehicles. I highly recommend them.

Lu
Review №74

I absolutely Loved my experience here. Manager Dan did a great job and the sales team were extremely professional!

Pe
Review №75

I scheduled my first service appointment and couldn’t be more pleased. The employees go out of their way to make you feel welcome. They are courteous and they even fixed an outstanding recall on the vehicle while I was there. Everything was top notch. Highly recommend the dealership. My buying experience was excellent also.

Ke
Review №76

First time here. Place is huge. Drive through service drop off was quick and easy

Su
Review №77

We brought home our new 2019 Acura RDX yesterday and could not be more pleased. Jesse Sellers was our salesman. We told him what we were looking for and answered his questions so he could narrow down our search. He brought the WHITE RDX that met our qualifications, I drove it with Charlie in the backseat, we talked price, etc. and we bought it! Did not look at another car or any other dealer. My husband purchased his last car at Scanlon Acrua and has been very impressed with the dealership and service department. We are Scanlon people.

Je
Review №78

Sam was very honest, friendly, straightforward, and didnt play games. For this being my first time buying a car, it was a really easy stress-free experience. Sam is very knowledgeable and knows how to make his clients leave happy with their purchase. I recommend Sam if you are in the market looking for a new car! He is your guy.

Me
Review №79

Thank you for all your help Samuel Oris De Roa. I have bought two cars from him and I have no issues or complaints other than that he was trying to sell me a gray car LOL. I highly recommend Samuel he is a hard working man and very passionate about his work. Don’t think you’re done with me. I will be going back to buy from you again😊.

Ch
Review №80

Would recommend talking to Jesse Sellers. Respectful, knowledgeable and professional. All staff members we encountered were very courteous and organized.

Sc
Review №81

Great b1 service today. In and out in 45 minutes. Great explanations. Super professional.

Ha
Review №82

They were so busy that we got a salesman other than the one with whom we had an appointment. But as luck turns out, John was a most excellent guide. He is fully knowledgable and experienced. He described all the features. Answered all my questions and even anticipated some. Well certainly go back for a test drive and explore lease options. The only down side was color options. Not what we had in mind, but our prime interest was in safety features, and they have them all depending on option levels. Like with my Lexus Rx 450h, they charge for map updates, which is ridiculous so I now just use Google maps.

DM
Review №83

Amazing Ride, Exceptional Value, Thanks Hector

Le
Review №84

If I could give more stars I would!! I had been eyeballing two cars that they had and I always go by reviews when going out of town to purchase a vehicle. I called to see if these two vehicles were still available. Spoke with Sam five minutes before closing and made an appointment for the next day. I got there and test drove both cars and decided on one. Both vehicles were immaculate and in GREAT condition. No aggressive sales and answered all the questions I had. Detailed the car and filled up the gas tank before leaving the dealership. Great customer service and I definitely will be back. You will not be disappointed. Big thanks to Sam and Carlos for the great buying experience!!!!!

Ro
Review №85

The most pleasant experience ever for buying a car. No hassle, pressure just caring service. Sales and management make the buying experience fun and easy. I highly recommend Scanlon over any dealer in the area. Definitely worth the trip from Naples for both customer service and price.

Jo
Review №86

I worked with Sal in the Service department and he he went above and beyond to explain what needed to be done on my car and made me comfortable and confident. Yes bringing your car to the dealer may be a little bit more expensive but for expert mechanics and Service reps that provide an exemplary experience, its worth it.

Je
Review №87

Great experience! Josh Funez helped me yesterday with the Acura RDX. The test drive was great and drove very smoothly! Bypassing other employees, I was greated nicely and was given multiple offers for coffee, water and snacks. Josh was very kind a informative, telling me about each and every feature in the RDX and how to work them. After buying the RDX Josh made sure I was completely set up with the features to my custom settings and left no question unanswered. Jason in the finance department was also very welcoming. Making me feel very comfortable with talking to him and explained the paperwork in a way I understood. I was very impressed with my whole experience with Scanlon Acura. I was able to get the right deal for me, thanks to the additional consult with the sales manager Dan. I love my new Acura RDX and I be will be referring other to this location. Thank you everyone at Scanlon Acura!

LE
Review №88

Was such a pleasure.everyone was Very Friendly, Honest and knowledgeable.

Hu
Review №89

Do NOT buy a car from this dealership. I purchased a brand new vehicle from them only to find out years later they had repainted my car’s front bumper. They painted factory Satin Silver over the deeper silver. The paint was not on top of a primer coat but rather paint over paint. A body shop confirmed their shoddy work and the reason why my bumper paint is peeling off. Rest of the cars paint is fine.When contacting the dealer Scanlon Acura, they gave me the runaround and said my car was out of warranty. The even had the audacity to question whether I had played a part by possibly purchasing a different bumper. Really? Why would someone go through the effort of getting a different bumper with layers of non-comparable paint, only then to contact where they purchased the vehicle from to get resolution.This was not a warranty item but a Business Ethic item. Love my Acura but not this dealership. Will never do business with Scanlon Acura ever again and strongly encourage all readers to heed this review warning.

Be
Review №90

Service was convenient, fast and Clay was friendly and helpful. One of my best service experiences ever!! Very upfront on costs and no hidden fees. Well done Scanlon!

Li
Review №91

I took my Acura vehicle in for service and had a 5-star experience with my Service Advisor, Sal Schwabach, who is the most customer-oriented person I’ve encountered in ANY business in a very long time! He was very respectful and accommodating. He also called me intermittently to apprise me of my vehicle’s progress & readiness timeframe.(I ratcheted my rating down to 4 stars because I have to return to address a concern with my vehicle’s performance. Nothing serious!)I encourage you to go to Scanlon Acura’s Service Department, and be sure to ask for Sal and his amazing, 5-star service!

Ri
Review №92

I have purchased 11 (maybe 12- cant recall) vehicles from Scanlon Acura. All of those vehicles have been purchased from and serviced by Scanlon Acura. I live in Naples but will not buy or service my vehicles anywhere else. Service Manager Aaron Pless is simply the best as is his team. Jesse Sellers and his ales manager know us well and treat us like close friends. Jessee has been the beneficiary of numerous referrals in addition to our purchases. Jessee has NEVER let us down on a referral. My youngest daughter (age 24) thinks of the team at Scanlon as family when she is there and we feel the same way.

Ji
Review №93

Whether buying a car or getting your car serviced, you cant go wrong at Scanlon Acura. Buying a car is pressure free a actually quite a pleasure. No high pressure, no bait and switch, just knowledgeable and seasoned sales people who actually know about the cars they sell.If you need service, prices are on par with other dealers but you get so much more. Advisors who can explain; in plain language, what ails your vehicle and how to best fix or repair it promptly so you can get back on the road.

Ni
Review №94

You can’t find a more professional, service oriented dealer than this group of people. I went to sell back my car, they directed me to the highest buyer in town, plus they reminded me to apply with them for a refund on warranty and gap insurance. Thank you for your service!!N.

Ke
Review №95

What an awesome experience I had with this store. They came up with custom solutions every step of the way using creativity, honesty and passion about their product. Thank you for making my car buying experience the absolute best - fun and stress-free!!!

Ke
Review №96

Excellent service, kept there word to the very end, drove all the way from New York and worth the drive. Hands down the best deal and service ever, thank you very much for the honesty and great service.

Gr
Review №97

Bought a lovely used car from Scanlon Acura. This was such an awesome experience. Heather C. was my salesperson. She was very knowledgeable, gave me a great deal, extremely professional. I would highly recommend Scanlon Acura and/or Lexus. Ask for Heather. You wont be sorry.

Ch
Review №98

I was hesitant, as most first time car buyers are, when I walked into the dealership for my appointment. However after meeting my salesperson Hector, I instantly felt at ease. Hector was knowledgeable, kind, and super funny. His ability to find common ground with his customers makes him an obvious choice for a sales position and it shows! The car I purchased was beyond my expectations, and it was pretty much a steal! I was terrified that my credit would land me some hard payments or require much more down, but again I was completely surprised.There are so many more things I could say about my experience, but I’m sure there’s a character limit so I’ll end it with this:This dealership offers great deals, with outstanding customer service! Combine those traits with knowledgeable employees and a clean and well kept facility, and it’s a recipe for an amazing car buying experience!! Can’t thank you guys over at Scanlon Acura enough!

Ja
Review №99

Scanlon Acura service department is very well run. Salvatore is very attentive and seems to really care about your service experience. I would not hesitate to recommend Scanlon Acura car sales or service.

La
Review №100

A perfect appointment, received immediately by the customer rep, work was completed and the car returned spotless, even the interior vacuumed in 45 minutes as promised. Also they are next door to Sweet Tomatoes where we had a great lunch while the work was done.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:14270 S Tamiami Trail, Fort Myers, FL 33912, United States
  • Site:http://www.scanlon-acura.com/?utm_source=GMB&utm_medium=Google&utm_campaign=Organic
  • Phone:+1 239-433-1661
Categories
  • Acura dealer
  • Auto parts store
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:7:30AM–8PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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