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Louis Castel
1605, Whiteman St, Fort Lee, NJ 07024, United States
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Louis Castel
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Ch
Review №1

Price not bad, but need more Clearly mark on US size. Also all pants leg shorten which cost of money but most of I liked color of clothes

bi
Review №2

Stylish golf wear with a reasonable price.

Je
Review №3

Its hard to find anything; sizes are all over the place, which is why customer service should be better but its not. Worst customer service in town lol. Disbelief at the ignorance.

Su
Review №4

My wife bought a jacket today, came home and tried it on, and found a coin in the jacket pocket. Without even checking the clothes someone was wearing, they sold them as they were. She went to the store to return the goods, but the female manager didnt say a word of apology, and she never apologized for her fault, and she was rather angry. This attitude toward customers is really horrible. Its a place I dont want to go again.

N
Review №5

Horrible service ever!! The clothes are good but the owner is super rude. She needs to learn how to take care customer.

Ju
Review №6

When I went to return the clothes I bought a week ago, the employee complained about it. They dont even allow me to try it on with a corona, and when I bring it home and try it on, I dont like it, so they return it as if theyre very considerate.Service is bad.

Se
Review №7

Horrible service. Lady in the store was rude and was no help. Did not even let me exchange a shirt that I purchased. I do not recommend this place you will waste your money.

Mi
Review №8

Store itself is nice but HORRIBLE customer service. Do not recommend and will definitely not be coming back SMH.

Na
Review №9

Large selection and good price, service is terrible and unfriendly though.

Ju
Review №10

Sooooooo bad service and nasty workers makes me feel horrible!!

ma
Review №11

I like everything about the store. Their color collection makes you happy just being surrounded by them. And the style of the clothes are pretty up to par as well. EXCEPT the manager of the store, Michelle K. She is very RUDE and very very ARROGANT. Her unnecessary comments makes the shopper to raise a brow. Since their opening in May 2017, Ive frequented the store on at least 5 occasions, with each purchase more than $350.00. All five times, I left the store feeling extremely irritated with the service by the Manager. However, I only have praise for therest of the employees who were very accommodating.

Ja
Review №12

All staffs are very kind and professional. Product quality is excellent and the price is even better.

De
Review №13

No wonder store looks no business whatsoever and i know why because store policy screwed up the customers. They use old age people take advantage for one time exchange only rule.What kind of store has those policies?? Then you really can’t buy anything from this store and can’t change your mind even you don’t like to wear it. Not only unhappy with terrible service but also silly store policy makes no business, now i know. Good luck!

Da
Review №14

Good space.

Al
Review №15

Super nice and helpful customer service. Super clean store with enough lighting to blind you. Makes you look good though when trying on clothes.

Pe
Review №16

Good 👍

Ga
Review №17

Today I went in to buy 2 items for my mom and dad and perhaps a shirt for myself. I had an issue figuring out the sizes. Not once was I acknowledged and decided to leave. The customer service is terrible and due to this I would rather shop elsewhere.

Hi
Review №18

It is amazing

Da
Review №19

Its the first time Ive seen such an unkind and unfriendly restaurant.Its really unpleasant to be the same Korean.Looking at the reviews below, the reviews are completely lousy, but seeing that they are still doing business unkindly, they dont seem to care at all,As if they posted a review that they defended,I need to warn you that if you contact the Korean head office and give these people any more items, the brand image will fall to the ground and be destroyed.It seems to be spreading a fraudulent act of setting the price of the tag attached to the store and the price of the receipt differently.A few days ago, I bought this and that for about $400, and when I came home, I found that the price of the receipt didnt match, so I went back and complained.They say that the staff put the wrong text, and they do not say that they are sorry for making a mistake, but they respond by saying that they do not come if they are dissatisfied. They have the worst attitude ,,,Does it make sense to put the wrong text on the store? Not even one or two??You have to be very careful when checking the receipt.

Wa
Review №20

Unlike before, the staff were very helpful and helpful.We hope that the kindness of the staff will continue in the future.

Av
Review №21

The store felt very neat and safeI never thought that the staff who helped today were unfriendly for a moment... I cant agree with the thoughts of those who left bad reviews below.In this coronavirus situation, you cant understand whether you want to wear clothes that others have returned from wearing them.Thousands of people die every day from coronavirus... Isnt it natural that they cant return clothes worn by others by taking them home?Everyone seems so selfish, ignorant, and dualistic.

Mi
Review №22

I love the color here, of course, its comfortable to wear

Ye
Review №23

The service spirit of old women is the worst. Regardless of age or not, the customer is a customer, but he doesnt cheat on his customers because he is younger than himself. Customer service training or learning properly.

홍유
Review №24

Terrible customer service.Can’t exchange after 7days...omgReally bad store...dont goI went there because there was no Korean golf clothing store in New Jersey, but I was really unkind and I was spending money unpleasantly.I really dont want to go again...

Su
Review №25

Why dont you open it on Google? There seems to be no construction movement. Will I also be open to me? If inside construction. I will not

mi
Review №26

Never go.If you buy clothes, you cant change it.Service is the worst.

Su
Review №27

I will not let you call it a deadline after 10 minutes.

Ju
Review №28

Worst store Ive ever been toI dont want to go again

my
Review №29

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Information
3 Photos
29 Comments
2.4 Rating
  • Address:1605, Whiteman St, Fort Lee, NJ 07024, United States
  • Phone:+1 201-461-0762
Categories
  • Clothing store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:Closed
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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