Always a great experience. I was in and out in under 3 hours and negotiations were very fair and easy. They didnt try to sell me on ridiculous extras and the few extras were explained but not pushed. When I said No Thank You, they didnt push it. Im on my third lease with Rick Case Acura and have highly recommended them to family and friends. My sales rep Noa is brand new and I was her first sale. She was very knowledgeable and when she didnt know an answer, she didnt BS me; she found out the answer quickly and even thanked me for asking questions.