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Patio Splash Hot Tubs & Spas Fort Collins
6540 S College Ave, Fort Collins, CO 80525, United States
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Patio Splash Hot Tubs & Spas Fort Collins
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Di
Review №1

Great service experience! We needed to have our old, non-functioning (not a bullfrog) hot tub removed from where it was set down into our deck so that we could replace it with the new bullfrog hot tub that we have on order. Your delivery/removal team, Steven and Spencer, came today to remove it, and they did a fantastic job! They were timely and professional in figuring out the most efficient way to do that, hauled all of the remains out to their flatbed, and cleaned up everything. Patio Splash provided this service free as part of our new hot tub purchase. A great company selling fantastic hot tubs! Check them out when youre looking to get one!!

Ra
Review №2

Great experience so far working with the staff at Patio Splash to get into a new Bullfrog hot tub. Can’t say enough about the patience and superb level of knowledge and customer engagement from Cody, as well as his commitment to truly earn my business. Like a good consumer I shopped around at other hot tub dealers and this was the ONLY place where I didn’t feel like I was being sold a line of you know what. I’m confident I got a great deal and a great product by working with Cody. Can’t wait to get the hot tub in the backyard to enjoy it! Thanks Cody!

Ch
Review №3

The personnel at Patio Splash were very knowledgeable and our Bull Frog Spa R Series is a GAME CHANGER. Due to a serious auto accident I had to have multiple neck surgeries and this spa, and the neck area jet packs, were the first and only water therapy that has been effective to relieve the arthritis that resulted from so many surgeries. We have had our Bull Frog for approximately 7 months and all together have used it every night with maybe 7-8 days that we did not. We LOVE ours.

Er
Review №4

Simply WONDERFUL!!!! We couldnt be happier with our Clearwater Spa from Patio Splash - we literally use it almost every day. Cool, now that the incredible quality of the product is out of the way, on to the other very important variable when working with companies you choose to patronize. These people are very passionate about their business and it shows! Our sales rep was Aaron Calvo and hes probably the nicest and most genuine guys youll ever meet. No pressure, very knowledgeable and you can tell how much he loves his job every time you get the pleasure of interacting with him. He has such incredibly high regard for the owners and the companies and products they represent - it really makes you feel like youre not a commodity, which when making a sizable investment such as this, you really want to feel like the folks you work with actually care about you and your needs more than just seeing you as dollar signs walking through the door. So, when you purchase a spa from these folks (and I know you will), rest assured they WILL take extraordinary care of you for as long as you own the system. I also have to mention that I havent run into anyone who cares more about customer service and satisfaction than MJ - I dont know her exact role (other than she seems to be the one who is the glue that keeps everything together), but once she entered the picture after our purchase, she did so much more than go above and beyond to make sure everything was taken care of and that we were supported - even on weekends. She didnt stop helping us until every aspect of our installation, delivery and learning curve on how to get the most out of our new spa was taken care of. I couldnt post our experience without bringing her into the conversation. When you get the pleasure of working with MJ, know you are in the most competent hands in the industry (well, one of the best customer relations experiences Ive ever had actually). Bottom line, these folks will take care of you! You will get excellent quality products and support that goes above and beyond - all because its what they love to do, and it shows! We absolutely LOVED our experience and hopefully you will as well!

Ja
Review №5

I want to thank you from my family to you & your employees on making this purchase of this Bullfrog spa happen. Were totally using it every day since we got it & were loving it. Your employees were pleasant & professional, especially MJ and the delivery crew were informative on maintenance and any questions we had. To let you know, I will recommend the Bullfrog spa line up & your business. Compared to your competitors, you folks surely beat them by a mile, in my book.

Ma
Review №6

We bought our hot tub from Patio Splash 3 years ago and we continue to get great support when we need it. We love our hot tub and appreciate the excellent support that comes with it. Highly recommend this business!

Ni
Review №7

Our experience with Patio Splash Hot Tubs was amazing! Our rep Aaron was very informative and he went above and beyond to ensure that we selected the right hot tub for our needs. Customer service and products are definitely top notch at Patio Splash. Aaron definitely knows the hot tub Industry inside and out and can answer all of your questions. If youre in the market for a great hot tub and excellent customer service, go talk to Aaron at Patio Splash Hot Tubs. Thanks again Aaron!

Ma
Review №8

We had an educational, professional and ethical experience as Cody taught us about hot tubs and the Bullfrog models. He respected our need for more time to make a wise decision, and gave us time to verify all that we had learned from him. We were so impressed with the Bullfrog hot tub that we told a family member about it, and together we purchased two hot tubs today! We will review the actual hot tub when it is delivered. During our purchase, we enjoyed added input from Felicia who welcomed us and provided great information about installation. Making the decision to purchase a Bullfrog was easy when we incorporated the information from Cody with our own research. Thank you Cody and Felicia! Maria and John

Be
Review №9

Patio Splash was amazing in getting us exactly the right spa for our needs. We absolutely love our True Swim TSX17 swim spa.The owner of Patio Splash, Rick Smith, personally drew up our purchase agreement and was meticulous in covering every detail, including all the must-have accessories we would not have thought of on our own.MJ, the operations manager, put together an incredible team of hardworking professionals to move the 17-foot-long spa from the street to the awaiting concrete pad in our side yard. Not an easy thing to do! I once overheard her say to a potential buyer, “We pride ourselves on our customer service.” Wow, what an incredibly true statement.Jerry, our service technician, worked tirelessly for hours to ensure that every aspect of the installation was perfect.We couldn’t be happier with our new TSX17. It works exactly as promised. The propulsion system is quite muscular. Each week I can feel myself getting stronger. The water is kept crystal clear from its internal purification system. I use only a minimum of product to keep everything balanced.All in all, I would recommend anyone considering a swim spa to first swing by Patio Splash before deciding. You won’t be disappointed.

K
Review №10

We had a great experience with Cody in Ft. Collins assisting us learn more and decide on a Bullfrog spa. Cody was knowledgeable, friendly, helpful and great at helping us get a great price for a hot tub! Highly recommended!

Ch
Review №11

Very good experience. Cody was extremely knowledgeable about the product and educated us on every question and concern we had. Gave us a good deal. Great people to work with.

No
Review №12

Cody Greiman helped my husband and I find our new hot tub today! He was very attentive, knowledgeable, Patient, professional and friendly. He answered all of our questions, listened to our financial needs and constraints and even gave our toddler a toy to play with. We highly recommend Cody at the Fort Collins location. We are so excited for our new hot tub!! Thanks Cody! We will definitely be referring our friends, family and anyone we meet!

Ja
Review №13

Our hot tub was just delivered this afternoon. Just wanted to say how pleased I was with Steven and Felicia. They did an amazing job getting our tub to the spot we wanted, and it wasnt the easiest! They were both very professional and very accomadating. Your company is very blessed with these two employees. I know its not easy finding people who are experienced and hard working and polite as well!I cant wait to get the tub filled and start using it! Ill write another review on the tub itself after we get it up and running!

Ch
Review №14

Awesome experience buying our first hot tub! Cody is the best!

mi
Review №15

Thanks so much Patio Splash! We love our new hot tub. The sales team was great, they got us exactly what we wanted. The install team was great, put the tub in a perfect spot and gave us all kinds of tips to make the rest of the setup easy. Thanks again Patio Splash.

As
Review №16

We are so excited to work with this company. Cody made everything so easy and was able to answer all our questions. We explored a few different places today to compare hot tubs and by far this was the best one! I loved being able to pick everything out as well so it is custom to what our family needs.

Ke
Review №17

We had the most elevated buying experience with Cody G! He was direct, informative, honest, and sincere. We had been shopping around for sometime and usually dip out of stores pretty quickly and avoid sales pitches, but Cody was not your typical salesman. He genuinely believed in the quality of his product and was determined to help us find the right one for us within our budget. I am thoroughly impressed with his professionalism. We are a young couple and sometimes don’t get taken seriously, but Cody was absolutely wonderful and treated us with utmost respect. We are extremely happy with him as our representative, excited about our bullfrog hot tub on the way, and also happy with the price after learning about the superior quality and efficiency of the product. Thank you, Cody, for making this experience so smooth and looking out for us.Also, a quick shout out to the representative that called us back about financing options, I believe MJ(?). She, as well, was professional, genuine and determined to help us through this buying experience. What an entourage of great customer service! Thank you both for bringing your all into work each day, it means a lot.

Li
Review №18

Everyone is very knowledgeable and helpful. No high pressure sales and incredible products. Sure glad we decided to do business with Patio Splash!

Za
Review №19

Working with this store and its employees was a awesome experience. They gave us a great deal, great product and service. I cannot recommend them highly enough.

Mi
Review №20

Steven & Felicia came to deliver our hot tub. Talk about professional & friendly! I forgot they were coming, & they ended up getting a hold of my husband to let them in the gate. They werent at all annoyed with us for taking a bit to answer. They drained our old tub & set up our new one in no time. We were so impressed by their customer service! Thank you for simply being kind & informative.

Na
Review №21

Great service from Steve and his team. My older Jacuzzi was not working after a pump replacement and Steve was a godsend when trying to troubleshoot the problem. Steve ended up coming over to fix the issue after we exhausted all other avenues over the phone. Very helpful and honest. Thanks Steve!

K
Review №22

I love my bull frog spa and the customer service after the sale is barr none which is hard to come by these days!I am so happy with purchase in so many ways so Thank you patio splash!

Ch
Review №23

Had the pleasure of meeting the owner Rick Smith while helping him search for the right company vehicle. This is not your typical business owner! One of the most stand up guys I have ever met who truly cares about his customers and Employees. Even reading the stout 5 star reviews of his business shows how he places the customers first no matter what the circumstances. I will be buying from Rick in the future and will be spreading the word to all friends and family that THIS is the place to do business at because I know for a FACT that they will be taken care of to the Highest level of care that a business can provide both before and after the sale. Thank you Rick Smith and Patio Splash for setting the bar so high for customer care.

Ru
Review №24

We own a restaurant and are on our feet all day everyday. Coming home to our spa has changed our lives. The aches and pains go away once we step into it. Our sleep has significantly improved. It’s our little “get-away” at the end of a long day. From the second we walked into Patio Splash until the day of installation and beyond- they have given us excellent customer service. The process was fast, honest and seamless. We would recommend Patio-Splash to anyone. We plan on using them in the future when we upgrade (which will be a long time as Bullfrog Spas will last forever).

He
Review №25

After spending the weekend in a cabin outside of Estes park that had a hot tub, we knew we had to have one. Patio Splash was open when we returned so we went and looked around. I found the spa of my dreams, only better. The salesman was very helpful letting us know how to care for it. Within a week it arrived and I couldnt be happier. The price was right and its just beautiful. With so many Hot tubs & Spas to choose from, we are so glad we chose Patio Splash. They take care of their customers. Life is good!

Sh
Review №26

I never leave reviews, but this business warrants a review. My experience with Patio Splash was unbelievable! You know that moment when you made the right decision, because everything is just right; actually, perfect? This is the experience I had with Patio Splash. This is a world class business right here. The customer service is as good as it gets. Rick and his team (or family as I have seen them referred to), will make every part of your experience completely worry free. Rick, MJ, Feslisha and Steven answered every question and even offered to go above and beyond numerous times. I never had to worry about anything. Each one of them knows their job well, and will make sure you know that your satisfaction is their only priority. If you are considering a spa/hot tub purchase, buy from Patio Splash, it will be the best decision you make. Or even if you are just considering a spa/hot tub, visit Patio Splash, you won’t regret it! Shout out to Bullfrog too, best spa ever!

Br
Review №27

This place is outstanding!We didnt even buy our hot tub here but they have been so incredibly helpful when they didnt have to. The place we bought from was absolutely worthless. I wish I had never given them a dime.However, Patio Splash has been terrific to work with! They care. They are authentic and sincere. They helped us troubleshoot our tub after it quit working. BUY HERE!We will be spending our money at Patio Splash from now on! Thank you for your time, cooperation and professionalism.Ryan and Bre

Sh
Review №28

We are loving our bullfrog hot tub. We are enjoying all the great jet packs and how flexible the tub is. Nick and the rest of the delivery crew did an amazing job. We had a challenging install slipping the tub through a window into our hot tub room, the guys made it happen. Great customer service.

Ke
Review №29

Bought a Bullfrog from Nick at Patio Splash in December 2018 and loving every minute of it! I use Spa Marvel to keep it running clean and it couldnt be easier to maintain with that. Patio Splash gave me a great deal at sale and after the sale, they discount chemicals and supplies for customers who purchased with them. Highly recommend!!!

Sh
Review №30

I wanted to wait to leave a review until after I had a chance to use my Bullfrog hot tub for a month.First off, the salesman Stephen was very knowledgeable and did not use high pressure sales or try to get us to buy what he wanted us to buy, but asked and answered our questions, and helped us find what we wanted. He was great!Secondly,the two,delivery men were top notch ( I used to deliver for Lowe’s), and were very accommodating and hard working. They did a great job of getting the hot tub where we wanted it, and were very knowledgeable in explaining everything I asked about. The electrician who was recommended and we ended up using ( KB Electric) was also awesome, and even went over a few more things about the hot tub. It was a great delivery and install, to be honest.The hot tub itself is phenomenal. I am a daily user, every morning after working out. I love the different jet options, and the low cost of operation is great. I could not be happier with the product and the whole experience.

Ja
Review №31

We were lucky enough to be able to work with Stephen and Rick (owner) at the Ft. Collins store. They were both passionate, informative and helpful! These hot tubs are so different than any others weve looked at. Completely customizable and fits any body. Im 52, my hubby close to 6 and this is the only hot tub weve both been comfortable in. We just got the tub delivered yesterday. The delivery team were respectful, professional and helpful. They took extra care with the tub, and made sure we were fully versed in setting up the tub. Only problem is we have to wait for the electrician AND the weather to get warm enough to actually fill the hot tub & use it. The dangers of buying a hot tub the end of December. Thanks to Rick & team for great service!!

Je
Review №32

I purchased a bullfrog spa from Patio Splash in the fall. When the guys came to install the spa they were polite, professional, and efficient. This was the continuation of a great experience, from sale to use. We use our spa almost every night and it performs better then promised. There have been no problems from hookup through use. I would without a doubt recommend a Bullfrog spa from Patio Splash.

Li
Review №33

I have been shopping for a hot tub and wanted to find one locally in Cheynne. Bullfrog has saved the day, it’s wonderful and relaxing after a stressful day. Also a perfect size and color. We enjoy and will for years to come. Thank you.

An
Review №34

Just purchased our hot tub and couldnt be more pleased. Excellent customer service in fact we told a co worker and he just also purchased a new hot tub. Love the $100 referral credit so we can earn free products. Would definitely recommend this company without a doubt. This by far is the best spa place to go. Thanks for everything Andy and Kristie R

Di
Review №35

My Bullfrog spa is the best I have ever had! This is my 3rd spa and the best by far!! My local store is also extremely helpful and friendly every time I go in, which is not often necessary except for chemicals.

Pa
Review №36

We love our hot tub. The guys at patio splash have always taken care of us. I have arthritis in my back and going on and relaxing in our tub for 20 minutes and I sleep like a baby. The spa marvel is a great product and I love that its not chemical treatment. When our control panel had moisture in it they had us take pictures and show them what it was doing and it was still under warranty and they came out replace it and now it looks great and you can read it again.

da
Review №37

Years ago I bought a Bullfrog Spa, from Rick at Patio Splash, which I have been very happy with. Over time I needed a new cover and lift. Rick was extremely helpful and professional in helping me with my decision.Upon delivery, I was expecting to pick it up and install the lift myself. Jerry, an associate at Patio Spa, called and set a time. He professionally installed the lift and answered all my questions. Very knowledgeable and professional.. Very impressed with the follow through and professionalism. Highly recommend..

Dr
Review №38

Thank you to all the staff at Patio Splash. Amazing sales team with a no pressure approach. We love our Bullfrog spa. We were given a fill demonstration then encouraged to go shop other brands. After a few stops we were back and purchased the finest spa available . The delivery and installation crew were very accommodating and professional.I would definitely recommend Patio Splash to anyone interested in purchasing a hot tub.Andrew CreccaFort Collins, CO

Da
Review №39

Rick and his team are amazing to work with. From the day I purchased my hot tub in Cheyenne, the service has been unmatched. I tried to purchase my maintenance items online but Rick’s prices are super competitive and his service can’t be beat. I won’t buy hot tub items anywhere else.

Ke
Review №40

I love my hot tub , what a great investment. The people at patio splash have been incredible throughout this entire experience. Mj is always so nice and kind when I call with all my questions while getting ready for our hot tub to come.

Mo
Review №41

I am so thankful for Patio Splash! We got ourselves into a pickle transporting our own hottub from denver on a trailer that needed to be returned to its owner. I desperately called around on a Sunday afternoon to try to find someone. We got several quotes and all of those quotes couldnt make it to us until a week or two out which obviously wouldnt work. I called patio splash and spoke with MJ ( forgive me if Im wrong on the name) and she was AMAZING! She told me the cost and then was able to work us in for the NEXT day, which is just what we needed. The crew came out and let us know when their arrival time would be and they took such good care of our hot tub and moved it within 20 min. Their skill is incredible and they were so friendly and courteous. We will be using this store for all of our hot tub needs now that we own one. They were very knowledgeable with my husbands questions as well. So impressed with them. They definitely do customer service RIGHT. Thank you all for your hard work! We appreciate it so much.

G
Review №42

Patio Splash is wonderful! Nick especially has outstanding knowledge and the best customer service! Bullfrog spas are so efficient and such a great product! We highly recommend checking them out for a hot tub!

Bu
Review №43

We bought one of the smaller Bullfrog spas from Patio Splash spring of 2017. We use it 5-6 days a week year round. It is awesome. The Patio Splash team was great. Rick let us do an in-store test of the tub before we bought it. The install team did an excellent job placing it and explaining what we need to know. Maintenance has been easy. Thanks guys!

Ri
Review №44

I seldom post reviews, but can honestly say the people and product quality at Patio Splash is simply OUTSTANDING.From selecting the right product, to installation, and finally the exceptional after-sale support, they have been 100% focused on me, the customer. It is a major purchase, and I am so happy that I relied on their expertise.Rick, the owner of Patio Splash, bent over backwards to ensure that Im more than happy with my decision. MJ was one of two that moved my beautiful Bullfrog tub into the backyard, and has responded to each and every question with amazing accuracy and care.As far a buying a Bullfrog tub- this is the fourth hot tub I have purchased over the last 10 years, I guarantee you will not find a better tub anywhere. Period. Out of all the top brands, the solid construction, amazing insulation, and top quality systems of the Bullfrog shine like no other.In short, the people at Patio Splash will make your dreams of an outdoor oasis come true. Life is short- pamper yourself with an amazing tub from the great folks at Patio Splash!All the best-Richard Giguere

Ma
Review №45

We are very happy with our experience with Patio Splash. Rick answered all of our questions and did not pressure us in any way. He offered us a good price and the follow-up after the sale with him as well as MJ was fantastic. Kevin was the electrician they recommended and he did a great job for a reasonable price. The installation guys were really good too. The spa itself is awesome. We’ve been using it at least once a day. It’s almost like having a little vacation right in our own backyard. We will definitely recommend this company to friends and family.

Dy
Review №46

These guys are great! Very polite and work quickly. Reasonable pricing and quality work! Would highly recommend!

An
Review №47

We have been a Bullfrog customer for over ten years. Their service and craftsmanship is second to none. Bullfrog has truly earned their reputation for excellence in the industry. The staff is friendly, knowledgeable, and they work together as a team. I can’t say enough about their genuine customer satisfaction. Thank you for such a great experience!! We love our hot tub!

Di
Review №48

Please read a few other 5 star reviews, then look at every review that account has made. Theyre clearly the same people giving this company 5 stars in all of their locations. The salesman made my wife and I feel like we were at a used car dealership. He was urging us to put cash down today, and when we said we couldnt he told us well in my home we like to save money. Were definitely not buying from this place. Unbelievable.

Jo
Review №49

We purchased our hot tub from Rick, he gave us an incredible deal, and there was no pressure. A couple months afterward getting the tub we were puzzled by an area of wet concrete at one corner of the spa. Puzzling because it wasn’t constant and we weren’t having to add any water. Patio Splash sent a service tech out right away. He couldn’t figure out what could be the cause. They ordered us a new spa, while we waited, the moisture issue seemed to go away. We called and told them it wasn’t necessary. They insisted on replacing it. Would rather be safe than sorry! We got a great deal on the first spa, because it was year end. This new spa is 2018, with all kinds of new goodies! It’s really nice to purchase something and really know that they stand behind their product!

Ma
Review №50

After using my bullfrog a series spa for a few weeks I have noticed that I sleep better! Also I am more relaxed throughout the day. My skin is always nice and smooth after getting out and I don’t even need to use lotion.

Mi
Review №51

The staff was so helpful. They helped make sure we got the best tub for our money. They delivered and set up our unit with no issues, and made sure that we knew how to take care of it before they left. I’ve had some questions since then, and they have been very helpful and quick in their response. We have sent several of our friends this way and will continue to let people know what a great product they have as well as a great staff.

Ku
Review №52

We decided (kind of last minute) to buy a hot tub for Christmas and surprise your kids. Patio Splash found a way to make it happen, and secretly assist us in getting it installed in time for a HUGE surprise Christmas day! Rick is very knowledgeable! Its definitely worth talking to him about maintenance, upkeep and what chemicals are worth using and what are not. We LOVE the hot tub. I truly to think Bullfrog has a superior product, its quiet, efficient, and reasonably priced. The jets on certain seat literally feel like a human masseuse kneeding out the tense muscles. I would HIGHLY recommend purchasing a Bullfrog hot tub from Patio Splash. We have used it almost everyday!

la
Review №53

Absolutely love our patio splash Bullfrog hot tub. We have had it for 4 months now, and use it 3-4 times per week. Rick Smith was awesome from start to finish. If you are considering a hot tub, go see the folks at Patio Splash and discuss your options. You will be glad you did. Thank you Patio Splash.

Pa
Review №54

We are first time hot tub owners with lots of questions, and concerns. The Patio Splash owners where very informative, and helped us pick the best fit for our needs. The up care of the new hot tub is so simple. We are super happy with our hot tub. Thank you Patio Splash for having the best tub around.

Ki
Review №55

I researched the bejesus out of hot tubs before settling on one. I also waited almost a year to write this review because I wanted to make sure I was happy with my purchase from Patio Splash. The advanced engineering of bullfrog spas has impressed me the most with their fewer parts and hoses, and especially there efficiency. I truly do not notice a difference at all in my electric bill. So when they say bullfrog spas use less energy than the competition, believe it! Other spas in Fort Collins tried to talk me out of doing business with Patio Splash, saying that the fewer hoses means the jets will have less water pressure. Not only was that not true, but I love these jets because each of the 27+ jets I have can be manually turned off in seconds with a quick turn of the dial without interfering with the other jets. Rick, MJ and company have been awesome to work with. I had an uncommon hose leak within 6 months of the purchase and it was a seamless process to get it all fixed. Having local customer service, and a newer engineered spa were two of the main reasons I didnt buy used or online, since I wanted to pay the bulk of my investment up front and not have to worry about constant repairs years later. Ive had to reach out to patio splash about a half dozen times now for questions since Im new to the hot tub game. Theyve always been helpful, and Rick was awesome from the beginning, letting me switch my purchase a day after realizing a signed up for one that would not fit my long term needs.

Je
Review №56

We love soaking in our new Bullfrog! I have scoliosis and this tub has been a huge relief in terms of back pain. The guys at Patio Splash were awesome in helping us pick out a tub the fits our families needs. I highly recommended visiting the store if you haven’t already...best purchase ever!

Tr
Review №57

Awesome hot tub! Great people to work with. So much easier to take care of then our last hot tub! Very happy!!

Sh
Review №58

If youre in the market for a hot tub, Patio Splash is the place to go!! Rick was helpful in guiding us through the products to find the best fit for our needs, without the pressure to buy. Installation crew was courteous, professional and informative too. What we love most about Patio Splash is the customer service provided after the sale! Its nice to know that MJ is just a text/phone call away. She is fast, friendly and has a wealth of knowledge about hot tubs. Patio Splash is the place to go!!

J
Review №59

We had so many hot tub cover lifts to choose from but narrowed it down to a few that looked easy to install, fairly priced and good quality. We ended up choosing this one and we are so happy we did! It was not complicated to install, easy to use and even our kids (teenagers) can open the hot tub without our help now! We would never have asked for more! Thank you!

Ma
Review №60

Great product. Quick response with all questions and overall friendly staff. Love our new hot tub, by far the easiest to maintain and the quality is fantastic, as well as being fairly priced. Will recommend them to everyone we know who is looking for a new one.

Sa
Review №61

After years of back and neck pain from a previous injury, my husband and I decided a hydrotherapy spa was a step worth taking to help alleviate some of his chronic pain. We researched many brands before deciding on a Bullfrog and we could not be happier! My husband is in it daily and has really improved his pain level and ability to sleep through the night. As happy as we are with our new bullfrog, we are even happier with the service we have received from everyone at Patio Splash! Rick and MJ to the delivery guys that came out- everyone has been knowledgeable, friendly, and happy to spend the time answering all our stupid questions. It is refreshing to do business with a company that values their employees and backs the product they are selling. I would highly recommend Patio Splash to anyone looking for a high quality spa at reasonable prices!

Ja
Review №62

Recently, we encountered a service issue with our Bullfrog Spa that required pick up and transport of the unit back to the Patio Splash facility for repairs. The team at Patio Splash -- Rick, MJ, and Jerry -- were all helpful in orchestrating the repairs and returning the spa back to our home. We found this to be above and beyond customer service that is quite unusual these days. It taught us that Rick and his team stand behind their products and take care of their customers. They are appreciated!

Su
Review №63

Our bullfrog is relaxing , and easy to maintain. We really think its a fun way to end the day. The lighting and the water fountain our grandkids love. Rick was very nice and offered military discounts and hauled away our old hot tub.

An
Review №64

Rick and his team have been more than we could expect from any business. We shopped around for our hot tub for many months. It took one visit to Patio Splash and we were sold on buying our hottub from them. We were more than happy with out first hot tub buying experience. We had a very minor issue 3 years later and it was fixed promptly! We have recommended Patio Splash to many friends and have had the best feedback!!!

Ma
Review №65

I love my Bullfrog spa! After a long day of seeing patients its so great to relax away the day and watch the stars! It has worked flawless since owning it and I love being able to change the jet packs around! Cant go wrong with a BullFrog!

Kr
Review №66

We have had our tub for several years now and absolutely love it. Just as important though is the service that stands behind it. If ever a question or issue, this company has been the easiest to deal with. MJ in Greeley is wonderful and although we plan to have this hot tub a long time, if we were to purchase another , Patio Splash is our go to place.

Ni
Review №67

We bought our hot tub from patio splash and had a great experience! The whole staff was wonderful to deal with starting with Nic in sales. We had to reschedule deliveries because of storms and electrical work that needed to be done. MJ was so accommodating! When our hot tub arrived the delivery crew was so friendly and helpful! They were so patient with us and all our questions. Best place to buy a hot tub if you want a great item and friendly people to deal with.

Er
Review №68

Love our Bullfrog Spa. Friendly and knowledgeable sales staff, great delivery and set-up (including an electrician). Excellent support for initial set up and maintenance. Great company to work with.

Ga
Review №69

Rick went above and beyond answering my initial questions and guiding us to help us make an excellent decision for our home spa- he really went above and beyond to make the transaction easy! To boot, Jerry (technician) has been amazing to work with since delivery of new spa. He helped with my initial setup and is always willing and available to answer my questions as a new owner on steps for year to year maintenance! Excellent company!

Da
Review №70

We purchased our Bullfrog spa from Patio Splash LLC nearly 4 years ago. From our first shopping inquiry, and all visits after our purchase, we have been met with highly knowledgeable and friendly staff! Each time we have gone back to purchase chemicals or called with a question, the employees have been and polite and professional! We also had them move our hot tub to our new house and the service provided was an impressive skilled team who completed the job with care and efficiency! Patio Splash Rocks! ... and so does our hot tub!!

Br
Review №71

From the sales process to the installation to the guys helping me get everything set up, I couldn’t be happier with my experience at Patio Splash. A great group of guys and now I’m soaking every night looking at the stars in my new Bull Frog tub. Get in there today and get yours! I would highly recommend working with Patio Splash.

Ka
Review №72

The staff at the Fort Collins store are awesome. From the installation guys to the service manager and MJ is a blessing! She is super polite and takes the time to walk you through whatever you need. I love my hot tub and couldnt have asked for a better service experience.

Ni
Review №73

We love our Bullfrog Spa! With the interchangeable jet packs you can set up the spa any way you want. MJ has been amazing with helping us out and answering any questions we may have! Great customer service and amazing spas.

Br
Review №74

Our experience with Patio Splash has been great! Last summer we started looking for a hot tub and stopped into Patio Splash to check it out, the guys there were very knowledgeable and worked with us to custom build our hot tub. They helped us decide on what we feel, is one of the best investments weve made thus far and our hot tub is fantastic!

Fr
Review №75

We purchased a Bullfrog from Rick, and couldn’t be happier. The tub is great, and the buying experience was simple and transparent. Delivery was on time, and the technicians professional. There are a lot of choices out there for hot tubs - I’m happy we went with Rick and a Bullfrog.

Ra
Review №76

Visited this store along with 3 othersl competitors today and was less than impressed with the attitude of the sales person. I found all the other stores to be fine if not great but I wouldnt recommend this place based solely on how pushy and rude they are.I also find it interesting that a good chunk of their five star reviews are from accounts that have only left reviews for the various Patio Splashes in CO and WY.....

Do
Review №77

We love our Bullfrog! Service at the Cheyenne  store is awesome. So is Nik! We love the spa marvel cleaner. The water stays clear for a long time. All the staff are kind and friendly no problems.

Aa
Review №78

Our Bullfrog hot tub is amazing. We sit in it at least 3 times a week. I’m so glad I invested in this. Nik is so helpful, whenever we have questions. The process of purchasing our bullfrog hot tub was so easy, I would recommend them to everyone.

Co
Review №79

I bought my hot tub a yr in a half ago. We absolutely love it with husband having 4 back surgeries and shoulder work he relaxes and can sleep at night! We love the maintenance that is written out and I can write it on the calendar takes five min to do. I would recommend talking with Nik to anyone that would like to relax and get rid of any soreness. Being its only a 110 amp I can plug it into any outlet without calling a electrician to give me another amp.

Me
Review №80

We bought our first hot tub this summer from Patio Splash. From the moment I called asking questions MJ was awesome! She explained everything! Now owning the hot tub for several months, I can say it is as easy as they say to care for! I highly recommend Patio Splash!!

Da
Review №81

Quality and great price. Theres nothing better than sitting in a hot tub during the winter. We own a second home here in Fort Collins and I wanted to get my wife a new hot tube. I went with the Marquis, its absolutely beautiful and they were very professional and installed everything fast. Would recommend to all my friends.

An
Review №82

Stephen was a fantastic salesperson who was very knowledgeable of the products to help me decide which spa was best for what I wanted. He then worked hard to get me the best discount package available to make it affordable. Multiple financing options are available. Installation is available.

Ru
Review №83

I have not had a chance to use the hot tub yet, but I have to say that the team at Patio Splash already has a 5 star rating from me on the hot tub set up! Steve and Evan delivered the hot tub today and did a great job getting it in place. I was impressed because, I mean, it’s a 600 lb hot tub! Later, when I had some issues to trouble shoot on the electrical hook up (which had nothing to do with Patio Splash’s service), both MJ and Jerry were fantastic in providing insights and suggestions. The water is now warming, and I hope to be enjoying a dip tomorrow morning, with music playing in the background! Thanks very much!!! Ruth

Le
Review №84

The Bullfrog 8XL spa has been excellent for us. We enjoy it after a hard day of work. It is easy to maintain.

Ba
Review №85

We love ours spa!! It is amazing and relaxing. I highly recommend a Bullfrog for those days of stress and tension that gets relieved by our spa!!!

Do
Review №86

Use the tub almost everyday and we love it. I love the Bullfrog brand as it seems to separate itself from the others. The changeable water packs are the best. Stop down and see the folks at Patio Splash for a great experience.

Ba
Review №87

Love the Bullfrog. It relaxes me. I feel so much better after a hard days work and a soak in the spa with all those jet packs.

Br
Review №88

I have worked with Patio Splash Hot Tubs for a few different things and have always found their customer service to be top quality. They are incredibly responsive, attentive to detail, personable and have a great product line. True professionals and fun to work with. I highly recommend Patio Splash Hot Tubs and Spas!

La
Review №89

Rick an his team did a great job of selling, delivering and servicing our hot tub. Super friendly every time we stop in the store. We enjoy family time soaking in our tub and our kids enjoy finishing the day with mom and dad time!

Em
Review №90

We love our bull frog and the guys there are always helpfully. Go there any time we need anything for our hot tub that we got from there!

Pa
Review №91

We had been in the market for a hot tub for many years. We never really found any that we were totally satisfied with, but then we stopped in and looked at the bullfrog brand. We were impressed with the reduction of amount of Airlines in the bottom of the tub, as well as the movable jetpacks. We purchased or hot tub at a time where we got an additional pump at no cost, and also were able to get the movable jetpacks whereas normally they would not be movable. We have now had the tub for going on 3 months, and we love it! We were initially going in for a smaller two to three person tub, but instead went for the seven foot size. I am so glad we upgraded! Its not so big that it takes up a lot of space, but we can still fit four people pretty comfortably at one time. Rick at the Fort Collins dealer was fantastic to work with! We had a problem with one of our jet packs after a couple months, we took it in and he replaced it on the spot! All of this along with the ease of maintenance on this tub, makes us very happy customers! If we purchase in the future, we will definitely look into another bullfrog!

La
Review №92

We love our Bullfrog! So nice to be able to relax after a long day at work. Our kiddos love it too! We wouldn’t change anything about it!

Br
Review №93

We have thoroughly enjoyed our new hot tub, and appreciate so much the excellent customer service from Patio Splash. From the installation through first operation, to a current need to address some filter changes, the staff and management has been there and ready with advice and and help. We would buy from them again.

Ir
Review №94

We love our bullfrog so much. It has helped with relieving stress & muscle soreness but has also helped bring the family together to spend time together without distractions. Even the neighborhood racoon has enjoyed watching us during soaking!!

Br
Review №95

While shopping for a hot tub we met Nik at Patio Splash, what a great experience from start to finish. We love our Bullfrog Spa and soak nightly even after owning it over a year! We highly recommend Patio Splash :-)

Ta
Review №96

Easy setup with the new bullfrog. We cant say enough, how much we love our tub. Soaking in our jetpacks 4 nights a week! Therapy has never been so fun. Please see patio splash if your looking for a hot tub.

Ka
Review №97

The team members at Patio Splash are always so helpful and very nice. We bought our spa 3 years ago from Jerry. They are always willing to help. They even made a home visit! .

Ra
Review №98

We use our patio splash hot tub all the time & love it. It helps us spend time as a family year round. Makes the Wyoming winters go by faster.

Sc
Review №99

I bought my Bullfrog hot tub from Patio Splash about a year and a half ago. I love the hot tub and the people at Patio Splash have always been very friendly and more importantly very helpful with any questions or concerns I have had! Great place to purchase a hot tub, I highly recommend them.

Bj
Review №100

I have owned my bullfrog for less than 6 months and have already gotten my money worth. Im in it all the time. Nik was great to work with. I would recommend bullfrog to anyone!

Information
40 Photos
100 Comments
4.9 Rating
  • Address:6540 S College Ave, Fort Collins, CO 80525, United States
  • Site:http://www.patiosplash.com/
  • Phone:+1 970-223-3544
Categories
  • Hot tub store
  • Hot tub repair service
  • Sauna
  • Swimming pool supply store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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