Love shopping at Napa when I need things in a pinch. I greatly appreciate the staff there funny friendly and do everything they can to get the right part I need. The store is clean comfortable place to shop for anything from tuff hand cleaner torque wrenches and whatever automotive fluids from engine to paint and tires. I highly recommend this store they make you feel right at home and the prices are great and fair 👍

As Auto parts go they were the ones that help me find what I was looking for. They made it very easy to get an out of stock product. Friendly service Ill be definitely coming back.

Always friendly and helpful. Got almost everything to replace entire cooling system on 30 year old Jeep except for radiator...getting Tuesday from Los Angeles.

I called but Stephen was on phone with another customer. I gave the part number to another sales rep and was told there were two in stock. I drove from citrus heights to Orangeville arrived and was told they didnt have the part. During bucket week promotion I purchased apart for 1286. I was charged 22 dollars for the same part which was not in stock and ordered from the Sacramento store. My store is the Auburn boulevard store in citrus heights. I realize I should have had the sales rep who helped me check the shelf to see if it was in stock. I know better now.

Great experience. Special order parts...no problem. Got what I wanted pretty quick with no hassles.

Needed 2 batteries for my motor home wasn’t sure if they would have them up here in FolsomBut what luck🤗 they had them so happy.The employees were all very nice and helpful.Made my job of replacing batteries easy

Ive shopped at this napa for years and they have always helped me on my projects. The staff is super friendly and they know their stuff old and new vehicles. Best Napa store in greater Sacramento area in my opinion. Keep up the great service and work yall!

Best place in town to get your auto parts. Everyone is friendly and is knowledgeable.

Awesome staff, always willing to help.

Great help and lots of parts a good variety of tools and supplies.

Was there today for second time and this time is the last time for sure. Prices are up through the roof but it was not the reason I did not buy anything there - the service and salesmen attitude is! The skinhead looking salesman was acting like he was extrimely bussy with something very important and I was not welcome to his store at all. Never come back!!!

Very friendly staff, great place for DIYers

This is the absolute best Napa auto parts store around! Trust me, I drive out of my way just to go here! Great people and always helpful and I appreciate their happy and helpful attitudes. Thanks yall!! 😁

The people there are very helpful.

UPDATE: Thank you so much for your response and commitment. Im convinced well get thru this quicker if we all work together. I am changing my review from 1 to 4 stars.No Masks. So disappointed that my favorite auto parts store is showing such a lack of regard for its customers and the global pandemic in general. Joked about it when I asked them about their lack of masks.They are always so helpful but I wont be going back until things are normal again.I get it, Nobody wants to wear a mask and I dont like calling out a local business in these times but had I known their policy I wouldnt have gone and I wanted to warn others.

Very good service and fast.

Dustin was so helpful. He had a line of people and the only one in the store but he made it a fun experience despite the heat.

Although I was returning a faulty part, I will still rate this store 5 stars. Staff is always helpful and most of all very knowledgeable! Cant stress how important it is to have people behind the counter at a parts store that know what the f#¢€ they are doing.And now a days its seems a bit harder to find !!

Always have what i need for my auto repairs. If they dont have usually get it within a day or two.

Great selection! Will definitely return for their great options.

Friendly and fast! Thanks for the help guys!

Very helpful staff

The only place I go for parts. I know the people and they are willing to help.

Went down to a friends house and my truck broke down. Ended up going into this location and i will tell you that the crew down there know what customer service is! Josh, Janelle, jared, dustin, Wes know what they are doing. Over the course of 2 days they really helped me out. Thank you!

Always great customer service and very helpful!!

Good folks

Great folks very orderly and very clean establishment. Plenty of items to choose from and they have always been able to fulfill needed items and very helpful advice. Items are moderately priced for the market.

Great!😀

This store is packed full of the most helpful and knowledgeable people you can find in an auto parts store these days. Having a difficult issue with your car or truck; come here to jump-start your next automotive project and they will exhaust 😂 every resource available to help you fix your problem. A+++

My homegirl Jill knows her stuff!

This is the best most complete auto parts store in the area. If it is not in stock they will get it the next day. I have had zero bad experiences here. The staff are very knowledgeable and have always worked with me when I dont know how to call out a part.

Great service lots of inventory very helpful and nice!

Best price in town for a battery but the salesman was excruciating Lee unhelpful and treated me like I was an idiot. I like Napa didnt want to take it out on them but I didnt even get my rebate as promised and their advertisement.

Above average after market parts and it seems like most of their workers are car guys. More knowledgeable than other parts houses for the most part.

Best parts shop around. Tom and Frank awesome sales guys. Knowledgeable and friendly.

As parts stores go theyre pretty darn good over there. Always have a ton of help so the wait is minimal. Much better than what you get from the other chains.

I have gone here since I was a teen and all of the guys are good at their jobs! Must be why they are still around. :)

Great prices and help. Greatly appreciate the neat, organized, and stocked shelves.

Good crew, more of an old school parts house, which is a good thing.

The place is awesome great staff great car parts and great deals across the board this is one of my go to places

Great service. Didnt push a product. Instead offered a cheaper solution.

Terrible customer service. Turned me away at 700pm and 30 seconds. Told me register is closed buddy. I own 31 vehicles in my fleet. 30 seconds cost ya pal

WORST CUSTOMER SERVICE! TREATED ME LIKE I WAS STUPID AND DIDNT KNOW WHAT I WAS TALKING ABOUT! WILL NEVER GO BACK FOR ANYTHING! TALL OLDER WHITE GUY HELPED ME AND DIDNT OFFER MUCH HELP, INSTANTLY SHUT ME DOWN, WHEN ASKING ABOUT A INTAKE HOSE FOR MY NISSAN CAR!

Good selection of items at a decent price

These guys care! They know classic cars and arent afraid to help out! Many blessings to their extra effort!

Always helpful staff, never screwed me, almost always has what I want

Best parts store around, knowable and have everything.

NAPA OV is the best! quality parts professional service...

Good folks with the old school standards of customer service.

They can be very busy but its a parts store. Plus, they carry a GL4 gear oil for my Ford Toploader.

There is a large selection of parts, and the staff are friendly and helpful.

Helpful staff, and usually have what I am looking for.

Always have what I need

Friendly people

Great staff! One of the guys even came out & replaced my cars battery!

Expensive and staff not very helpful

Friendly staff. The lady that I talked to, we shared experiences with our Pontiac Torrent.😀

Love the parts guy the main ones

They have the parts or will get them for you.

Very pleasant and patient.

All things Chevy must come from NAPA!!!

Good price excellent inventory

These guys know the cars

Cool place

Knowledgeable parts people!

The 1st stolen for any auto parts

Pleasant hospatalty

These guys have everything you need!

If you need a part they have it.

Awesome

Good knowledgeable staff

Great customer service

They have the part or will get it.

Great Customer service

They have auto parts.

Pet service

Great store

I always get what I need from here.

Crew at Folsom NAPA Auto Parts are the best..

Friendly knowledgeable

Add what I need it when I needed it

Great service

Helpful.

Sales counterparts are very friendly

Customer service is AMAZING.......!!!!!!

Quick

They have everything

Bad service

Close to home

Auto parts for days

Excellent service, great supply of merchandise.

,👍