Very good service and employees always have great tips for home projects. If you ask a question they seem to know the answer, if not they get you to the person who does know.

So first I do have to include the fact that I do agree with the other reviews that the customer service has gone downhill quite a bit. Very disappointing as I love the home Depot. However, yesterday I was pleasantly surprised when I was approached by Craig from paint and he asked me if I needed any help. What? That rarely happens nowadays. Craig s. Was so patient and so helpful! I obviously needed some revision on my staining project that I wasnt even aware of. He was very knowledgeable and took the time to save me a lot of frustration and time. Thank you Craig!!!!!! Best home Depot visit in a while.

My favorite store! Always love a trip here.

So never in my life have I left a negative review but this is just terrible. I moved out this way from an hour away and decided that I would purchase what I need for my new home from the most local Home Depot location. Today, I was looking for some assistance with appliances, asked multiple people to help me or get someone to help me today. No body did. Instead I got, oh they should be at their desk or oh I just saw them, they’ll be back. After 40 minutes of waiting and asking I left. I guess I’ll go spend $10,000+ on the appliances, flooring, and other things I need literally anywhere else. This place is pathetic. I love Home Depot but screw this place. So, now after researching my options, I will now be driving over half hour to white lake instead of using the local location!

Pics are of the time period where lumber has increased 300% + because of a shortage....?

Cashier at pro desk helped me to check out fast. The flooring guy was helpful too.

There was a wonderful young gentleman working there (Gabe) he was not only willing to help me with what I needed, but helped me find everything I needed throughout the store and even offered to assist me with loading it. Very pleasant and helpful. Thank you for the excellent service!

We easily found what we needed. We wanted to get something from an aisle that an employee had closed off. We asked if we could get down there for just a few minutes. She said sure and let us in the aisle. We got what we needed and went to the checkouts. It was pretty quick. Easy in and out

We went for building and painting supplies, but the beautiful, lush fall plants/ flowers and fun Halloween decorations were out....so I Haaaad to get some, as well!Lol the pics dont look like it, but it was pretty busy and the staff was very helpful, per usual at this location and everything was clean and organized.

I like this Home Depot. Needed help with a item to order over the phone and customer service was just great. They checked to make sure the item was there, I ordered it and they tagged it. Then had it loaded for me as way too heavy for one person. Then I bought some garden stuff and another loader did a great job of fitting it into my truck. Thanks.

The people at this home depot are great! so helpful and such nice people! I frequent this home depot quiet a bit and never run into issues or attitudes. Thank you!

Staff are very nice. Glad to see they all wear mask to protect their customers!

Great place. Always end up buying more than I anticipated! If you go on a Saturday or Sunday dont expect for a lot of one on one help because they are always so busy but on a weekday you are golden. I like HD better than Lowes.

Food and service were good. Hope this venture succeeds in this great location. Slight expansion of the food menu would be nice.

Excellent spare ribs and prime rib at a very reasonable price. Wait staff is attentive and efficient.

Great HD! good employees, extremely clean and wonderful self checkout assistance as soon as we needed it! Great job!

I was asked if I needed help by every employee I walked past. Clean, organized and well stocked

Easy to find what you need.

When you need hardware or tools, there arent alot of places where you can find it all in one spot. We bought another lawn mower for a gift. They had what we were looking for at the right price. Usually they have what we need indeed. Missing the hot dogs after checkout.

The lady that rang me up was very kind and funny. They did have a lot of plants but didnt have the one I wanted at the time of my visit. Overall very good customer service and friendly workers.

Home Depot is a great place. Prices vary as sometimes they have great deals but others times they are higher price. I go to Home Depot any time a local store does have what I need.

Great Halloween outdoor decor right now

Had what I needed and excellent help from the folks back in the carpet area! Very Efficient.

The people in the store were awesome they not only told me where to find the item I was looking for they took me right to it which I really appreciate.

Really enjoy coming to this home depot. Of all the utility/construction/home project stores I have lived around and shipped at over the years...by far the nicest.Per normal, you get your really enthusiastic energetic help from employees, or the weird follow you around give their opinion about everything help or the one that says you can look it up on the app hahahahah.But by far the cleanest and best organized . Always look forward to stopping in for the simple needs or the start of a big DYI

Love the paint guys/staff there❣ Also, we did some browsing while waiting on our paint to be mixed and like 4 staff asked if we were finding everything OK 👌...perfect customer service I must say 😀💗

Great Home Depot. Not overpowered by other shoppers. Quick in and out.

Could not ask for better treatment

Over the past 12 years I have completely renovated a tri-story house out of this home Depot store. I couldnt have asked for a more convenient or easy experience then what I have experienced here across the years

Very difficult to get any help. Online website is really bad, said it had two of the items I wanted in stock but went to the store and zero stock. Home Depot overall has really gone downhill in terms of ordering and customer service. I guess they want me to shop at Menards instead.

They had what I needed and they were very helpful

After years of coming to this store, Ive never once had a complaint.

4 stars for my lack of spending due to greedy big business. Cant build what I want to build.

Fair prices and good people that work there are very helpful

Love it ! Selection , price and peoplemake it the best !!

Pulling our pro account as of today. Went to rent a lift and was told that because we didnt have a registered license plate to the truck we were using, we have an appointment for secretary of state in June..... But because we dont have a plate, they refused to rent us the lift. Ridiculous. After spending almost $20,000 in less than 2 months, and now this? Done. Dont waste your time!!

Always appreciate your help and consideration for the service and former service men and women. I PROUDLY SERVED MY COUNTRY, and EVERY TIME home depot recognized that and thanked me for MY SERVICE. May God Bless The USA.

The people who work in this store are always friendly and helpful but they do have a hard time keeping things in stock.

Not a fan of self checkout, and this one relies on that (maybe all of them do?). The Home Depot App is amazing, tells you what aisle and bay your product is located on. I wish all stores did that.

Take better care of your flowers and plants please.

Amazing customer service. HUGE thank you to Jenny!! She was so prompt and personally took care of my urgent request without hesitation. 🙏 Thank you!

They have everything. DIY projects. You name it. Just be prepared to pay $300-1500 for anything in this store. And dont expect anything to say made in the USA. I bought a floor cleaner and it lasted 1 year with little use. Dont expect a refund easily even if you bought a warranty.

Very helpful. The only bad thing was I had to wait 2 weeks for my appliances but I think its like that anywhere you go.

Did curbside pick up, however they forgot one of my items ($18 stapler not a huge cost but not the issue here) and havent been able to get that item.

Found everything I needed.Easy to find location

Staff is always helpful, has most materials needed.

Noah from the painting department was so helpful and nice it was greatly appreciated!!

This store is really horrible for customer service, which has been consistent over the last 15 years. Very rarely does any customer associate even offer to take the time to help. If you ask someone for assistance, theyre usually to busy to help and rude. Its a guarantee that you will be walking out of the store disappointed.

Friendly helpful staff. They had everything that I came for.

I would give this store 5 stars because generally everyone is pretty great and they usually have things stocked. However, the blond lady in returns at the service desk needs to go. Shes extremely rude and does not know company policy. Ive returned opened paint a couple of times before with no issue but I dont do it a lot. I returned a gallon today and this lady gave me a hard time about returning opened paint. All I ever take out is a sample because they dont sell sample sizes in the paint I got, but that is besides the point. Home depots website displays a 100% paint satisfaction guarantee. Not really sure how you would know if you are satisfied with a paint without opening it. That is an obvious no brainier that the lady at the service desk could not wrap her head around. After complaining a bunch about my return she gave me a refund and said to not bring paint back opened and buy a sample next time. Again with the sample suggestion, like a sample just miraculously appeared that I could purchase. 🤦

Your average homedepot, they always keep it clean, garden staff is usually knowledgeable as well as the carpet guys, the paint department is not the best on knowledge but everyone tries to help. But beware this store is FULL of Karens both female and male. A lot of rich people with a chip on their shoulder, typical Fenton type people whom will not hesitate to share their... Facts(opinions). But is to be expected with the area.

Seems like their out of stock on alote of items , customer service needs help also .

My wife ordered items online for delivery to Fenton and they were delivered today Dearborn. After finally reaching customer service she was basically told too bad, too sad and she could cancel the order and reorder Id she wanted.

Quick in and out... self checkouts working overtime

Staff is always friendly and more then willing to help with anything needed in the store.

Tools, wood, smokers, grills and lawn mowers. I dont need anything else in my life.

Great home remodeling place for supplies

I am at this Home Depot once a week and I love it! Keep up the great work!

Efficent and the staff are helpful.

I have visited many of the Home Depot stores in Genesee County and have found that the store in Fenton is my favorite. The Fenton location seems to stock more items, employees are friendlier than at other locations and if you require a large amount of one item they will have it on hand. I drive an extra 25 minutes to visit this store. I highly recommend this store.

Stephen from hardware 👍,Helped me out with something weird, and gave me exceptional and friendly service. He is the kind of employee that will make people drive out of their way to come to your store

Had them put a fence in for my mom and they didn’t even come finish the job. Left all the wood in her driveway, and treated her with so much disrespect. Save your money, and time go with someone else.

Went in to pick up a few items to paint. The lady in the paint department was amazing. She really went above and beyond to help us! Thank you for the great service!!

Menards does a much better job

I love this store. Always customer service top notch!

Its a home depot. Generally good help there if needed.

This is my home town Depot. What makes it 5 stars? The people that work there. They have all ages working there and they are all helpful and polite. The store and parking lot is always clean. I can even rent most tools here.

The older lady in the paint department is top notch! My only issue was no carts inside. I asked all around and response was to go outside and get one. For five stars one of the three people I asked should have brought carts in

I hate the way store is set up the registers should be in the middle of the store with easy exit

Pick up desk was really on top of my order friendly fast and professional.

Home away from home. Home depot is home depot

Not a good experience with curbside pick up or online ordering. Lowes is looking better and better

It was greatThe women up by the register both helped me find the things I needed 🙂

Best / understanding customer service Ive ever dealt with. Truly putting the customer first.

I prefer this Home Depot for home services. They were very helpful with my kitchen remodel. Carolyn was great to work with. Not so happy with the woman in the flooring department though. Other than that everyone has been helpful.

I may be biased but this is my favorite Home Depot

Staff are always helpful.

Helpful, friendly and knowledgeable staff. All employees were wearing masks, nice to see that Home Depot wants to keep their customers safe. Wish they would enforce customers to wear masks.

Overall, a slight decline in customer support @ home depot.

My go to pandemic shopping place! Helpful staff, that I always seem to find.

One of the best Home Depots, and I know Home Depot!

Way better than Menards

Found the VERY nice padded folding chair I was looking for. Cost almost $54 when tax is included at the register. WELL worth paying the money for these chairs. We bought 2 originally & were so happy with how nice & how comfortable they are that we bought 2 more! Had to go to 2 different Home Depot locations to buy the 2 additional chairs. Again; WELL worth the time it took to drive to the 2nd location to buy the 4th chair to have a set of 4 for our home.

Shopping at big box stores like the Home Depot always made me feel like a tiny sparrow in a big barn. But my experiences shopping at the Home Depot in Fenton, MI have all been positive ones.The employees are friendly and always take the time to help me find what I am looking for. If an item is not on site, they will order it for you. I buy all my appliances there because I get such great personalized attention through the entire process. There is never a long wait to return something. I am thankful to have a store that operates so efficiently close to where I live. Thank you Home Depot in Fenton, MI and keep up the good work!

Its home depot. They have stuff.

The real test of a store being worthy of five stars may be to encounter a problem. There was a mix up with the installation of a new outsideentry door purchased from outside the store because they didnt have what we wanted. (still Home Depot) The problem was solved. The work was excellent. We love our new door. (the finale touch on a large renovation of our house)Many thanks to all who helped to get this done the way we wanted it.

Everyone was very helpful. I was checking to see if they sold Unicorn spit paint. They dont.

People are always helpful and friendly!

All the stuff for home remodeling and repairs.

I had complicated return from a building project, the woman that help me made it look simple, thank you!

Even when Covid has everything upsidedown..The staff at the Depot r most courteous and helpful.. God Bless the USA

Nice facility, nice folks.

We shop here all the time. And anytime we run into a problem (which we have come across multiple times) their manager Rachel goes above and beyond to deliver excellent customer service and make sure the problem is fixed. We shop at this location because of their excellent customer service, good prices and great selection.

Got all u need but everyone has an attitude

Required masks to enter. Was glad to see it. All associates were helpful and had a great experience.

Not all home depots are the same so know what youre looking for

I had to drive to Fenton Home Depot to get an item that Hill Rd didnt have. Quick Im and out

Helpful & friendly.

Great shopping great staff help they treat you like family

They have everything! Just need a bike and a map to get around. But a great store