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Bath & Body Works
1914 S Commons, Federal Way, WA 98003, United States
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Bath & Body Works
Comments
Ai
Review №1

I went into this store today to look for some perfume spray. I was greeted and asked what I needed as soon as I entered. (give me a chance to look, gee) a few minutes after that, another lady asked me what I was looking for all called me SWEETY. I told her Im a grown woman (59 years old) and I asked her not to call me that. That is what you call a child. Then a third women working there asked me again if I needed help finding something. Cant a person enter your store to look around for awhile to see what they want without being asked so many times in 5 minutes what I want! I dont know what I want and I could figure that out easier if they would leave me alone to look/smell the perfume. Its so annoying to get treated like Im a shop lifter . I wouldnt be surprised if this Bath and Body works goes out of business. A customer cant shop without them watching their every move. So uncomfortable. I dont think I will go in there anytime soon again.

Sh
Review №2

I love this place. I got my hand soap 4 for$20. Its generally little pricey here but they always have some deal going on. Especially shortly after Christmas. The store is clean, workers are nice. Always someone upfront to greet incoming customers.

Br
Review №3

Good sale but my wife didnt need anything.

Lo
Review №4

Good service and nice stuff always clean 🧼

Sa
Review №5

Fun place to work. Love alot of the products we carry.

Ay
Review №6

Very friendly and customer service perfect

la
Review №7

This place used to be so good with the various items. This time I couldnt find matching soap and lotion or hand cream. Good discounts but nothing to choose from to make a good gift or present. The girls are still nice and friendly, and helpful.

Na
Review №8

I love there products and the staff are super helpful.

Ka
Review №9

Love the new scents they kist got in. Super summery come on sunshine we all need to get out.

Ke
Review №10

Great visit. All sorts of great things to choose from. Good service as well.

As
Review №11

Awesome service, yummy smells 🥰😍🤩

Po
Review №12

Staff are always so friendly and product is high quality and smells great!

Me
Review №13

The ladies that assisted me were wonderful

Di
Review №14

Perfect amount of customer service, very friendly and knowledgeable of products.

Pa
Review №15

I love bath & body works right now the Federal Way mall theyre having their semi annual u to 75% off so for all that you see in the picture I paid no more than $25! And even got one man lotion LOL. I love bath & body works go there all the time for whatever smell I feel I need 💯

Da
Review №16

Went two Fridays in a row before Christmas and store is always nice and clean.There was more than enough room to keep your distance. Great place to find presents.

Mi
Review №17

Very helpful staff needed to get wife a gift an they helped alot

Jo
Review №18

Great selection and service.

Ka
Review №19

Good prices helpful stafg

Ki
Review №20

Friendly employees, new covid guidlines in effect to keep everyone safe.

Sh
Review №21

Great smelling products and good quality. They are constantly coming up with different products and I like to go in there and visit to see whats new.

Br
Review №22

Great place to eat with great customer service

Ka
Review №23

Great deals. Very attentive staff... if not a little too attentive! Ha! They always have such fun specialty items. Great store.

Sh
Review №24

I love this stores products! They work really well and smell great too. The employees were very nice and helped me find everything I was looking for. I would definitely shop here again and would recommend this location to everyone. Such a great store and staff.

Sh
Review №25

Quick service, filled with lots of great deals and customer service was amazing

Ri
Review №26

Staff is wonderful! I always get wallflowers from this location cuz I like to help out everyone there with the hourly quota since the mall is slow sometimes :)

Hj
Review №27

Didnt have all the wonderful scents I expected. No melon, only 1 that was kind of coconut scented.

J
Review №28

My favorite place to shop, Candles last long

Jo
Review №29

Love the items and customer service

Ro
Review №30

Awesome place an staff very helpful

Ch
Review №31

This location says its open and its not!! You need to update your website...

Ro
Review №32

I capitalized my money by going for the 75% off sale the day after Christmas. Great deals, good selection of products. Very pleased!

R.
Review №33

Awesome customer service, plus their candles are my favorite!!!!! ❤️

Ar
Review №34

Staff is friendly but not as energetic as other stores I have visited. The best time to shop is twice a year during the semi annual sales. Always hunt for coupons to save big.

An
Review №35

Love this place especially when they have their big sales

Ma
Review №36

Love the products. wish they had more things in stock rather then tell me to look online

as
Review №37

I love this store, it has many varieties of creams and colognes, and not only that, you can find promotions and gifts for the whole family

Jo
Review №38

I love work Here its great!

Ja
Review №39

There sale was a real good one. It is worth going to it.

Li
Review №40

If youre into things that smell lovely, this is the place to visit...frequently.

Je
Review №41

Always great deals! I absolutely love this store

Di
Review №42

I really like the customer service and the new fall scents

As
Review №43

Their semiannual sale is always great. Time to stock up soap and body wash in the house.

Jo
Review №44

Always great finds at great deals. Workers are plentiful to answer questions too

Ka
Review №45

My best place for buy my shower gel

De
Review №46

Love this place. Always have great sales and the staff are very helpful.

Sa
Review №47

Wide variety of products and very courteous staff.

Mo
Review №48

The employees here are top notch! Very helpful and friendly!

Al
Review №49

Customer service awesome

Sh
Review №50

Always get what I need and have fabulous customer service! 6 wall fragrances and a face mask for $24 as I had a $10 off 30 coupon!

Vi
Review №51

5 stars cause thats where my daughter carrying my granddaughter wanted to go.

ig
Review №52

The best hand creams ever.

Mi
Review №53

Excellent service!

Em
Review №54

Friendly staff, clean store, and good selection. But did not let me use my coupon during a sale, unfortunately.

Ab
Review №55

Whats not to love about this store.. friends staff, always have deals.

Ju
Review №56

Sanitizer!

Di
Review №57

Good deals!! Good products.

Pa
Review №58

Found everything I wanted but 1 .may be seasonal. Very friendly and great prices.

ch
Review №59

Very nice service and helpful, they just need more stock.

Un
Review №60

I love this store but they need to hire more employees

Th
Review №61

Typical Bath & Body. Employees hover too much.

Di
Review №62

My lady loves that place!

Pa
Review №63

Very helpful and friendly associates

Ke
Review №64

Love it

AN
Review №65

Expired sprays

He
Review №66

I keep looking for flowering herb body splash spray its discontinued but i keep asking for it anyways 🤔

Zo
Review №67

My wifes favorite place to go in mall.

Ra
Review №68

Always great products and deals

Jo
Review №69

Great place for lotions, hand sanitizers,soap, etc...

Ch
Review №70

I cant tell the difference between employees and customers. I suggest they pin their iq to their forehead so that I know Id be wasting my time by engaging in conversation.

A.
Review №71

Its having its annual 50 - 75 percent off sale right now.

Kr
Review №72

Poor selection and products smell of alcohol, I tried several of them.

An
Review №73

Great customer service

Le
Review №74

The staff was helpful.

Am
Review №75

Great product & sales

Ma
Review №76

75% off section changed a bit, still found a plethora of wallflowers.

Ca
Review №77

Staff is very friendly! I usually only shop during sales since theres no way I can justify paying 23.99 for a candle.

Fa
Review №78

Friendly staff and great selection.

Mi
Review №79

Great place.

Ka
Review №80

Love Their New scents

St
Review №81

Great customer service.

Ma
Review №82

Very expensive but low-key and clean

Ri
Review №83

Helpful staff

El
Review №84

Great i love the store

Li
Review №85

Great service.

Lu
Review №86

Live this store!

de
Review №87

Customers service slow

Al
Review №88

One of the faves!!

mo
Review №89

Friendly staff

Ev
Review №90

Very good aromas

Information
12 Photos
90 Comments
4.5 Rating
  • Address:1914 S Commons, Federal Way, WA 98003, United States
  • Site:https://www.bathandbodyworks.com/?cm_mmc=local_BBW01141
  • Phone:+1 253-529-7782
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:12–5PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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