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Wheeler Alignment & Brake Services
445 Williams St ste b, Fayetteville, NC 28301, United States
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Wheeler Alignment & Brake Services
Comments
58
Review №1

Ive had some issues with my brakes dragging. I went to two other shops and they didnt seem to find the problem. Mike and his techs found the problem at the master cylinder. I will say that Mike does look over your vehicle extensively to make sure the problem is pinpointed. He also checks the vehicle afterwards to make sure the problem is remedied. I do feel other shops do not want to spend a little extra time to diagnose a vehicles problem. I also feel other shops Ive been to complete the work and just roll your vehicle out the shop. Mike doesnt do that. He spends the time to diagnose the issue and also ensures the problem is solved by testing the vehicle afterwards. The staff at the shop is friendly. It is a very professional and family friendly environment. I really like the amount of space there is at the shop. It is easy to drop off your vehicle. The prices for auto service here are fair. I feel you pay fair market prices. I will bring my vehicles here in the future and Ive also recommended coworkers and friends to use this shop. One other thing. You also get a follow up text a couple days later to make sure your vehicle is still operating properly. Not too many shops do this.

Ke
Review №2

Absolutely great, called us a few days after service just to make sure the vehicle was still working well and If we met their standard of care. 10/10 would recommend

Da
Review №3

Took my BMW here. No one else wanted to touch it. Wheelers got my alignment issue fixed with no problem. Highly recommend. Great customer service and great pricing.

Jo
Review №4

Took my miata and asked for some custom specs on my alignment and the tech was able to do everything. Would recommend.

Ju
Review №5

I wanted to wait a few days to write my post just because you never know how your rides gonna be after you put some miles on it. I have to say that Wheeler got my truck in and out for multiple services quicker than expected, I have no drift in my alignment, and my brakes are smooth.I thank you and your mechanics for your hard work.

Ed
Review №6

I loved this place because the people that own it it are down to earth . They are hard working people who are professional and knows what quality work is all about.They are also a friendly and caring bunch of people who will gothe last mile for the Fayetteville Community.This is a business that is number 1 and deserved to be rewarded for their hardwork and understanding toward the needs of others.Thank you Wheeler Alignment & Brake..

Bl
Review №7

Everyone was so nice and helpful. The work was done at a lower price than originally quoted. I understand why they’re so busy. I’ll definitely be back!

Ma
Review №8

They got everything done. Didnt take too long. The wait was comfortable. And I would definitely come back!

po
Review №9

Ive been here with two vehicles one they did give me a list of things that were wrong the 2nd vehicle they kept for a month without telling me anything about what needed work or prices. They just said that they didnt have the tools to fix it because it was a foreign vehicle. With the first car, after them looking at it, it drove worse than before it did going. Usually have good outcomes when I have my car dealer take our vehicles there but my experience wasnt too great. Maybe because they were short staff idk. Just be prepared to have your car sit for weeks

Be
Review №10

They have been my mechanics since I moved to this area. They are great,glad they were recommended to me.

El
Review №11

Was welcomed warmly, they offered cold water, and discussed my cars concerns. They were done in an hour like promised.

Ra
Review №12

By all means best place to go

Ch
Review №13

Great place to get car repairs done quickly

Jo
Review №14

Had appointment for 8 am was there at 7:30 didnt get it done till until 4:30 pm

Na
Review №15

Very knowledgeable, honest, and friendly family owned company. The BEST most accurate place to get your car Alignment. Prices are reasonable and spot on with competitors.

Jo
Review №16

Loved the customer service!!! Thats a determining factor in whether or not I use your business. Mr. Wiggs showed and explained to me what was wrong with my car. He then quoted me the price of what it would cost, and let me decide with no pressure, if I wanted to proceed with their service.

Sa
Review №17

My husband (Ramiro)dropped of his truck on Monday with an appointment for an alignment. They had it for a week and the repairs didn’t get completed. He took the day of from work Friday to pick it up and still wasn’t done. Called two separate days, both days said it was going to be done, but it wasn’t. He complained to me allllll week about it, but he won’t leave a review or complain for himself.

Sa
Review №18

Best service all around

Ma
Review №19

Wonderful turn around on my breaks, they even swapped my calipers around because I myself put them on backwards. This shop goes the extra mile and they didnt even charge me. Quality customer service!!!!

Gl
Review №20

They did a great job on my first car and around my work schedule to ensure my safety. I called again for another car and their response time was great.

J
Review №21

This is a great place for brake & rotor replacement or rotor smoothing! I had my front rotors smoothed and brakes replaced on my Saturn three years ago and still riding smooth. Had rotors smoothed and brakes replaced on Chrysler T&C van today. When George noticed my back rotors needed smoothing too he didnt charge me labor for putting the brakes on but just for parts and smoothing the rotors. I would definitely recommend!

Li
Review №22

Great work, fast and courteous. Great experience.

To
Review №23

The best hands down Amazing work .

Jo
Review №24

Always do a wonderful job and the best place for an alignment

Mo
Review №25

Knowledgeable

De
Review №26

Excellent service and people. We had some brake trouble on our way back to NY. They were more than willing to take our vehicle for a ride and look at the rotors and pads. Kit is to them!

Ry
Review №27

Was going to be charged literally double in Raleigh for what wheeler fixed and he found 2 other things wrong. Been going to his shop for more than 10 years. Ill drive the hour and a half to hour to have an honest mechanic.

Ca
Review №28

Fair pricing. Quality service. Vehicle back when promised.

Da
Review №29

Professional, timely, affordable, polite and hands down the best place to get vehicle work done.

K
Review №30

Awesome, he explains everything and put on your receipt, I will be returning for future services, thanks to the gentleman that referred me, many blessings upon him

Ti
Review №31

I went because it was the cheapest price for an alignment that I could find, and the alignment was great! They say to beware cheap mechanic prices, because the work will be cheap, but this was quality work for a great price.

Be
Review №32

This shop is clean and orderly. A true craftsman and mechanic. All my future business will be with Wheeler Alignment 445 Williams st Fay nc

Bi
Review №33

Great work great price. Alignment for 22 rims done here

Jo
Review №34

Great prices. quick work. an reliable. my go to mechanic

Ro
Review №35

Great service

Ju
Review №36

Honest, knowledgeable, fair pricing. No gimmicks.

Wi
Review №37

Best place to get your alignment done in Fayetteville North Carolina will never go nowhere else

Be
Review №38

Efficient and affordable with top quality service

Bo
Review №39

They do good work and theyre cheap

We
Review №40

This place is now ran by someone else and they have bought new alignment equipment. They have aligned my last 3 trucks and they all have been perfect.

ja
Review №41

Great place, they did a great job for me

jh
Review №42

My car runs like new , thanks guys!!

La
Review №43

Wonderful service

Co
Review №44

After the dealer quoted me $1,200 to fix my brakes wheeler alignment charged me $190 all it needed was a sensor wire

Ed
Review №45

Was trying to get my 68 Mustang aligned. Couldnt find a shop that had the equipment, info, or computers to handle specs back that far. Called Wheelers, and not only did they align it same day, they did it for half the price any other alignment shop in town quoted me. Hands down, this is the place to go.

fa
Review №46

Total ripoff took in to fix problem got it back still had the problem found problem myself and got it fixed right con artist

Os
Review №47

Excellent!!!

Sa
Review №48

The best place to go

Tr
Review №49

Very professional and Friendly.

Mi
Review №50

Great service

Br
Review №51

Friendly,,quick,,good work!!

ai
Review №52

$45 alignments

Je
Review №53

Needs to be open on Saturdays

Information
8 Photos
53 Comments
4.6 Rating
  • Address:445 Williams St ste b, Fayetteville, NC 28301, United States
  • Phone:+1 910-483-5203
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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