Ryan went above and beyond on my sons F-150. Before commencing work to fix the brakes, he checked Ford for a recall item that involved the parts we needed and secured the fix at a local Ford dealer. I was essentially only out for a token charge for their administration of the repair. UNBELIEVEABLE CUSTOMER SERVICE. Thank you again Ryan!

Dependable and trustworthy auto repairs. Id recommend the shop to friends and family.

We were treated like family. Professional and home town at the same time. These are my guys now!

I took my car here less than a month ago to have 2 brake cables replaced which cost me 200 and a few days ago the brakes stopped working again so i took it to a different shop and they said whoever worked on it at richardmayes left something from the master cylinder unconnected and also got a ton of air in the brake lines. so now i’m paying another 200 to have something they did repaired

Very nice workers who were very helpful

I have a chevy malibu 2008 and my gas gauge wasnt working. So they replaced a fuel pomp module. They charged me $450 just for this part. When I look over on website to see how kuch cost was not even over $250. The total was $805 (including labor). I will never get back to tjis place again and dont recomend it to anyone.

Will not even entertain the idea of installing high end parts on vehical that I had purchased, was told its because it cuts into their profits. Understood but if they would have taken the time to listen to entire conversation they would have found out that there was more work to do besides the easy money making work I had bought parts for, and would have made some decent money.I know how buisness works, and understand its their prerogative to accept a job. But that conversation told me real fast that theyre buisness mode is to take advantage of who ever they can, left a bad tast in my mouth. But hey thats just my opinion.Im willing to pay for convince, not be ripped off by greed.

These guys are very thorough and fair. Highly recommend.

Awesome every time I have to use a mechanic there it. Always dependable and know Im getting a fair price for awesome work. Would recommend anyone to them.

Older experienced mechanics who dont screw you over. I trust them

My daughter’s Honda Civic had an almost $900 brake job here at this shop. About two weeks later, she rear ended someone as her brakes failed at a stop light. It was towed back, they charged for the tow, and charged $500 for a master cylinder. Now, a couple of months later, I am sitting at Midas as the brake fluid has leaked from the left front brake and the brakes took out again; not a drop of fluid. Could have been dangerous driving back and forth to Fayetteville. We’ll see how this is resolved.

Good customer service. Great communication.

Always do a great job on our cars for reasonable prices.

DO NOT RECOMMEND! Clearly a shady and money-grubbing operation. Sour staff and very unprofessional. Called to simply have a belt replaced. Guy on the phone gave some lame excuse about not being able to give me a phone quote but then said they were all eating lunch. They would call me back at 2:30. At 3:40 I called them and they remembered me immediately and gave a quote. I brought the car in and the guy clearly did not want to help me but at my insistence he let me drop my car off for repair. I get a call later that the $97, one belt replacement has turned into a 3 belt replacement for $225. I need the car for work so I decide to pay it and be done with it. Then, when paying I am told they charge 4% for card transactions. Who knows what other hidden fees I payed. DO NOT RECOMMEND!

Great place and great techs. Been having an electrical issue with my suv, these guys wont stop until its completely fixed. I recommend this shop to anyone with car issues. Keep up the good work guys!

Richard Mayes Auto is top notch. They took care of me and didnt try to sell me things I didnt need done. I will recommend them to anyone who will listen. They really care about their customers. I wont be taking my vehicle anywhere else. Thank you Mayes Automitive...you guys rock!

WOW!!! This place is absolutely phenomenal. Ive brought three separate vehicles here for all kinds of repair work - water pump replacement, clutch replacement, starter replacement, and oil pressure sensor check.These folks are legit and theyre incredibly fast! The turn around on my vehicles has always amazed me and Im usually getting a call to let me know things are complete well before the date I was initially given.The pricing here is very fair and ALL pricing is discussed upfront BEFORE repairs begin. These folks do not cheat you on pricing and they dont do unnecessary repairs to try and wrack up a bill.The staff is incredibly friendly and easy to communicate with. Ive had the privilege of meeting many of the staff members as well as the family that owns the business and I can truly say they are honest, hard-working, decent people. Ive worked on my own vehicles for years and after having a few conversations with these guys its clear to me they know what theyre talking about - and theyll clarify anything youre confused about without being condescending.You can be sure that I will be bringing vehicles back here in the near future for whatever repair needs I may have. If you live in the mostly student-housed apartments nearby I would seriously recommend going to these folks first before you take your vehicle across town.Could not recommend these guys more.

My long time mechanic sold his business and retired. i have been to a couple of other shops and wasnt really happy with them. A friend recommended this shop. Not only did they get my work done quickly, they didnt try to sell me work I didnt need and they did the work for more than $100 dollars less than the estimate they gave me. The staff was highly professional, as well. This shop will get all of my work in the future

Great guys who care and are transparent with their work. When I brought them my car and they found nothing wrong with it, they didnt even charge me. Have been back many times.

This place and service techs are Awesome! Not only are they knowledgeable in their field as auto techs but they care about getting folks back into a dependable running vehicle. They work with you and truly care! Thank you ever so much Ryan & all the techs. :) 😎

They always do great work and shoot you straight.

I cant provide a review on the car work for my most recent trip to Richard Mayes, as my car was beyond repair. However, instead of finding every fee and charge they could stick me with, Richard Mayes took care of the inspection and storage of my car until it could be towed off their lot. The gentleman Ryan, whom most of my interactions were with, was polite, professional, knowledgeable, and most importantly, honest. This is a shop where you can trust them to do the very best work, and to be upfront with you every step of the way. They understand that taking care of a customer the right way creates a loyal customer for life, and I would recommend them to anyone.

Best service I’ve gotten in Fayetteville. Fixed my car fast, and was very helpful the whole time. Called back the next day just to make sure it was running okay.He knows his stuff.

Terrific service, excellent communication. The repair to my vehicle didnt take long and there were no surprises. I appreciate the entire teams professionalism. Great job!

This shop is a complete joke to say the least! If your looking for a good mechanic shop go to Christian brothers automotive in fayetteville theres a reason why the have 85, 5 star reviews and nothing else they are simply amazing the idots at richard mayes way over charge and didnt even fix my truck completely but now Im glad they didnt bc I found Christian brothers automotive their address is 2870 E Joyce Blvd, Fayetteville AR 72703 they even have a shuttle service for you when you drop off your car.

WARNING! DO NOT GIVE THESE PEOPLE YOUR BUSINESS!!!! THEY ARE FRAUDULENTLY CHARGING PEOPLE. I WAS CHARGED $350 FOR A ALTERNATOR. I AM A GOVERNMENT CERTIFIED INSPECTOR. MY ALTERNATOR SHOULD HAVE COST $100. ALSO I WAS CHARGED FOR OTHER PARTS THAT WERENT NECESSARY. YOU CAN EASILY GOOGLE THE PRICE OF YOUR PARTS. PLEASE PEOPLE STOP TAKING YOUR VEHICLES TO THESE SHADE TREE MECHANICS. TAKE YOUR VEHICLE TO A DEALERSHIP OR HAVE A DEALERSHIP RECOMMEND SOMEONE.

They are really nice and try to be as clear as possible. Auto mechanics notoriously are difficult to deal with because it’s a complicated business but you can tell they put a lot of effort into it

Great place to repair your vehicle and support local business. Honest, reasonable, and friendly service with quick turnaround. Make sure you check them out for all your vehicle needs.

They say they only do hat we want not the other bull but when I took in the car for the transmission acting funny they told me nothing was wrong with it, I asked they to check again so they had the same guy, not another one drive it again and assured me it was ok, I also said it could be a vacume line but instead of checking what I asked, did hat they wanted. They did find a rat neat under the hood but charged me close to a thousand and now my transmission is so much worse. I wonder, to make money off me they would hold that information from me.

I am so very happy with and grateful for Richard Mayes Auto Service, Inc.! The Toyota dealership gave me a $1500 quote for a problem they could not even locate. Mayes Auto found the problem and fixed it for $99! Thank you so much for your honesty and integrity; it saved this poor teachers life!

Fast, Friendly, and Full of knowledge. They were able to order a new radiator for my fiancés car and install it the same day. Their prices were very fair.

Excellent service. Took my car in and had alternator replaced. Timely, efficient, and friendly. Highly recommend!

I recently moved to NWA from SW Missouri. Had taken my overheating 2003 Dodge Dakota to a corporate chain auto repair. The same issue reappeared after 2 days so this time I had it towed to Richard Mayes Automotive based on their internet reviews. Ryan and Mike were extremely helpful and very honest about my truck issues. They did not do unnecessary tasks to up the charge and communicated with me every step of the way. I have found my mechanic for as long as I am in Arkansas...Thanks Guys !

Great friendly service, without trying to take you Honest quotes. Would go there again for service.

Ive had my cars (a Hyundai Accent and Subaru Impreza) serviced with Richard Mayes for 3 years now. Theyve always treated me with utmost respect and have effectively and affordably helped me maintain my vehicles. Ive found their prices very reasonable or at least competitive.They saved me from buying a car with a bad transmission at one time, as well. Id brought a new car in for an analysis and they found an oil leak in a CVT (Continuously Variable Transmission) that would have cost me around 7 thousand dollars in a couple years. Further, they didnt even charge me for the service even though their service technicians had spent over 30 minutes looking it over.I have nothing but good experiences working with them. Fantastic local business, excellent service techs., and fair prices. Id recommend this garage to anyone.

Great family and locally owned business. Fair treatment at competitive prices.

Fantastic people at this place! Smart, Friendly, Quick, Easy to work with and reasonably priced!

Very poor business practices. I came in told them what I thought was wrong with my truck. They said it was something else. They did the repair, charged me then a week later had the same issues again with my truck. Now they want to charge me again to repair it.

Higher than other places n ALWAYS NEED to do additional work!

Omg i just had my husband take his car for repair ,i told him to read the reviews before he sends it anywhere.why so many bad reviews on this page .lets hope thats not the case with his car

Contacted the shop told them what was going on with my car. They I was going to get a call back later that day for an appointment and never heard from them since.

Honest, quick.and reasonable!

$263 for a battery change, without an itemized charge sheet. Ryan also told me over the phone that it would be $211, but when I went to pick it up, it was mysteriously $50 more.

Expensive repairs

Reputable and reliable