user
Day & Night Heating & Air Conditioning Company
552 E Russell St, Fayetteville, NC 28301, United States
Appearance
Day & Night Heating & Air Conditioning Company
Comments
be
Review №1

Very happy with the new unit. Thank all the guys who worked so hard to get the new unit up and running. Also give my thanks to the lovely women in the office who were so helpful (in keeping me calm) LOLThanks again

Ja
Review №2

They were very prompt and courteous. The technician, Johnnie, was very helpful. He fixed our issue and got everything done in a timely manner. He was very thorough, and explained everything he was doing in detail. I would definitely recommend this company, and I will use them again in the future!

DE
Review №3

Mr. Brandon came and discuss my needs dealing with upgrading my AC system for my home. All of the questions I asked he answered them. If I did not know what something was he explained it to where I completely understood. The two things that mostly caught my eye is his honesty and not being biased. Even though they are unable to upgrade my system (due to a previous company putting it in work) he told me what I could do to get the type of air I needed in the extra room I had. So grateful for people like him. We need more honest hard working people like him. Thank you Mr. Brandon for coming to my home dicussing my AC needs and being patient with me asking questions (and also my boys being extra in front of company). I also want to thank you for not being biased, telling me the truth, and not saying things to try and make a sale. That shows that you care about the people and their needs. Again Thank You!!!!!PS: He even help me bring in the pump system to a mini split that I purchased by an online company but is returning it due to installation issues.

El
Review №4

Day and Night did a great job as always - from scheduling the installation of our new HVAC to doing the work. Timely and professional. I would wholeheartedly recommend them for your heating and cooling needs.

Do
Review №5

Ive gone with this company for about 15 years. My A/C quit last night. I called the office at 8am & Brandon, the tech was here before 8:45am. He diagnosed the problem, went to get the part from the warehouse & my house was cooling down by 11 am. With the heat right now, I was thrilled! Ive always been happy with customer service & every tech theyve sent out. Everyone is courteous, professional & informative.

Wa
Review №6

Brandon provide a thorough and detailed explanation of needed repairs and options as a result of of our service call. He was consistently courteous and professional throughout the time at our house. He took time for questions and followed up with the company owner with our detailed questions regarding the replacement option. He was very patient with us and our inquiries. He returned later with more detailed option to improve a problem area in our home. He set up two portable window units and made sure the were working properly before leaving. He took time to hit though the the details of what would be replaced and the upgrades. Brandon is a great frontline rep for your company!!!! Outstanding customer service, knowledge, and professionalism.

Al
Review №7

Call Day&Night AC concerning AC tripping circuit breaker. Tech Brandon was very professional and explained his finding of clogged drains( which i suspected) and condensation on unit, as well as necessary repairs. Repairs completed. After approx 30hrs of use, circuit breaker tripped again. Called at 4:30pm,This time Tech Anthony responded at about 8pm. Again technician was very professional and courteous. He even apologized for arriving so late. I was thankful he came same day since my call was late. Problem now was diagnosed to be faulty circuit breaker. Problem resolved with no additional charges. Day&Night AC responded both times on same day for new customer. Would definitely recommend.

La
Review №8

Great help! I hired a company to fix an issue & they charged so much without fixing anything! Four times they came out…. I set an appt for a diagnostic with Night & Day and they were able to identify the issue AND educate the other company (the horrible one) who arrived at the same time. It was worth the money though☺️

Ma
Review №9

Our technician Anthony is professional and polite, thorough and efficient with the job he performs on our HVAC unit-always.It is an added bonus that Anthony loves animals and works for a great company: Day &.Night.We always receive excellent customer service.Nice people! Easy to talk with, and available with any questions or concerns we may have. Prompt service.Thank you Day& Night.

An
Review №10

Techs were very knowledgeable, questions were answered easy to understand, polite, on time and worked steady even with the high temps and fighting a hive of ground bees which they saved!They you are very conscientious about the work they were doing and the 2 window units kept us comfortable all week. Thanks to allfor a job well done. Glad I went with D&N.

Da
Review №11

Tech was courteous and professional and proficient. Tech was Anthony. This was for a fireplace check at my residence

Ke
Review №12

Johnnie checked and serviced my gas log system. He was exceptionally professional and knowledgeable. He was on time and very thorough. I definitely recommend them

Ca
Review №13

They provided me with a quote within the same day I called as well as same day service. They were on time, professional, and did a great job! Highly recommend. Would use again.

ma
Review №14

I used the company because they installed my unit and did a great job. I was told I had a leak and that my system needed to be fixed and filled up. Another guy who owns his own business checked it today and said that it didnt need freon and I had no leak. He cleaned it and checked some other things and now my unit runs like new again. Very disponited I paid money and got no results

Am
Review №15

Great service! Anthony was professional, knowledgeable, and gave helpful instructions for future maintenance. I highly recommend this company.

Ev
Review №16

My family and I are so pleased with the service we received from Day and Night. The technicians DeLon, Wyron, Anthony and Brandon were very knowledgeable about the system they were installing. Each of them answered all of our questions without hesitation.Just the professionalism alone had me in awe of this company. All the technicians were masked up everyday. They also wore the shoe booties to be sure not to bring in any outside debris or water.If anyone needs any heating or air conditioning services, I will definitely be recommending them all the time.

Ca
Review №17

Service Technician was excellent. Satisfied with the quality of work performed.

Je
Review №18

Johnnie was such a kind and knowledgeable technician. I didnt think he would be able to finish the work in time, as I did call near 4pm, and I needed to get my daughter to gymnastics by 6:30pm!He worked efficiently while being polite and professional to both myself and my two children. I really appreciated how he wore booties over his tennis shoes in our home, as we do not wear shoes inside our home. I dont know if thats a company policy, but I was so appreciative of that, especially since I didnt have to ask him to do so!Thank you to the Day & Night team for hiring such polite staff members. Kristy, the woman I spoke with on the phone to set up this very last-minute, almost emergency appointment was so kind, as well! I had such a great experience today!

Jo
Review №19

This company was asked to inspect the fireplace logs. The said it needed$800+ repairs and caused a delay in my property close. I contacted Piedmont Gas and asked them to inspect same unit and got a full passing inspection with no repairs needed. This company will rip you off and up sell the service you do not need. Do not support their fraudulent actions as it will cost you money and lost time.

sa
Review №20

Johnnie was professional and courteous with great communication and prompt repair!Thank you!

Pe
Review №21

We have had Day & Night Heating and Air Conditioning Company install, repair, and maintain our two heat pumps and associated air ducts for well over 20 years. They are knowledgeable, experienced, and customer friendly and are always professional servicers of their systems. Certified Technician Johnnie recently performed normal maintenance on our units. He is totally professional and customer satisfaction oriented throughout his maintenance duties. I highly recommended this company for their excellent service performed and their service and equipment recommendations.

Re
Review №22

Yesterday morning I realized that my air conditioner had stopped working. I immediately called Day & Night and Brandon was sent out within two hours. The problem was fixed within a few hours and by morning our house was cool again. I really appreciate the speed in which the problem was addressed.

Wi
Review №23

Mr Brandon was very precise and kept mask on when entering the house and explain to me about my service. A d he said it’s 5 years old and has no issues at this appointment. Thank you for your service Mr. Brandon

Mi
Review №24

Anthony was on time, polite; explained everything that needed to be done along with the cost and when we gave him the OK completed the task quickly and thoroughlyAlso, thanks to Day and Night for giving us a 10% military discount.

Ga
Review №25

Anthony is an awesome technician - knowledgeable, polite, detailed, and dedicated. He removed my old gas logs, cleaned the insert space out, and installed new gas logs with a very high level of professionalism and care. Such service is rare these days and very much appreciated. The company is also very easy to communicate with by phone, email, or text. Very happy to find them and would not hesitate at all to use them again!

Bu
Review №26

We have been customers of Day & Night H&AC Company for over ten years. They replaced our then 20+ year old system and have continued to maintain and service our new units it ever since. On the two occasions we needed an unscheduled repair, the response to our call for help was answered promptly (once on a Sunday) and professionally. Fortunate to have the same professional technician for both scheduled maintenance and repair service, we are very pleased with day & Night. From the receptionist, to the owners, every encounter we have had with this company has been positive, friendly, professional and productive. Most importantly is the dedication, knowledge and professionalism of our technician, Jonnie. He works quickly, quietly and correctly. Quick to examine, diagnose and repair the problem, he is respectful of our home, our property and to us as customers. He is always prepared for anything and his clean up after is quick and efficient.

ro
Review №27

As always service was performed in cheerful mood. Notified me of any problems and all task that he performed on the system for the summer and next winter. I was satisficed with the work done and with company they been doing this service since i purchase unit from them, that is over ten years.

Br
Review №28

Delon was very professional and informative he answered all my questions very effectively and help me understand a few things other companies had said to me while getting an estimate. He asked multiple times if I had any other questions and genuinely seemed to want to make sure I was informed to the best of his knowledge the few questions I had that he wasnt 100% on he told me that he would call me back shortly with the answers and he did just that great guy!

Er
Review №29

The tech was on time. Seem quite knowledgeable.

Sh
Review №30

Johnnie is always so professional. He is such a nice man. He always lets us know what he is doing before he does it. We have been a customer of Day & Night for many years and we are so glad we found you.

Ja
Review №31

The service technician was not knowledgable enough to diagnose the issue that I had with my unit. The technician kept trying to get me to buy a brand new unit when repairs were all that it needed. I called another company and they diagnosed my issue within 20 minutes of their arrival at my house. The repairs were done by a different company and the price was far less than buying a brand new unit.

Jo
Review №32

Anthony did a great job going over the various options and explaining the situation.

le
Review №33

ACs/Heating units never go out at an opportune time. However when our goes out, we rely on DAY & NIGHT for our service needs. Marsha in the office is super sweet. She got us scheduled quickly and so thankful for Anthony. He has repaired our unit 2Xs over 3+yrs. He is thorough, explains the issue in detail, and gets the job done. THANK YOU Marsha and Tony for the quick response.

Ro
Review №34

The Delon showed up on time. He was very professional and knowledgeable. Some of the issues he brought up no one else talked about. Were buying the house and he found isssues missed during the inspection. He gave suggestions but didnt push anything

Fl
Review №35

Johnnie came at the appointed time. He practiced COVID 19 precautions using a mask and maintaining distance. After three of us: my youngest son, myself and the Piedmont technician had failed in turning the key on the baseboard next to the gas log fireplace, which was stuck firmly in the open position, Johnnie was able to somehow jiggle it free. He was able to turn it ccw to shut it and cw to open it again. He then asked me to do it and it was easy to turn it in each direction. He checked the flow of gas by sniffing the area in the fireplace to see if any was leaking when the gas was shut off, and performed all safety checks with the pilot light. I am grateful for the prompt repair and am completely satisfied with the work performed by Johnnie. The last thing he did is to make sure I had an alarm system in place to monitor carbon monoxide levels. He also gave me recommendations about how to order/replace logs, one of which is broken, how to clean the dust off and how to check whether specific parts of the gas delivery system is still available for replacement. His last recommendation was to make sure we did not turn the key too hard in the open or shut position.

Wi
Review №36

Absolutely outstanding service and Anthony our service representative was professional, knowledgeable, gave proactive advice and was very cordial. Extremely satisfied with service.

Br
Review №37

Anthony did a great job of explaining what he was doing on the maintenance of the two HVACs and the utility of an iWave system vs the old uvb. He thoroughly cleaned the HVAC, removed the old uvb system and the shroud it damaged, replaced the shroud, and installed a new iWave system. thx for a job well done.

ju
Review №38

I would like to compliment the owner, Quentin , for his commitment of excellent service and satisfaction to his customers. His company was quick to respond to our situation at our Assisted Living Facility. The Technician Johnnie, was very professional and knowledgeable in his evaluation and service of our unit. He had our unit up and running again within an hour. I would not hesitate to call this company back again for our Heating and Air Conditioning needs. It is easy to understand why this company has been so successful. I would recommend them to anyone for their professionalism and excellent service.

Da
Review №39

Heating & Air Conditioning technician Anthony arrived at the scheduled time, he inspected, troubleshot the heating unit issues and explained in detail the service that was performed. Thank you for the fast and courteous service.

Th
Review №40

Deion was fantastic with his explanation of what is going on with our system. Great energy and great personality.

Cu
Review №41

Excellent customer service. The technician explained everything in detail. I called the office in the morning after a power surge made my previous thermostat inoperable. The office found me an appointment the same day and had me up and running by the afternoon.

St
Review №42

Working with Day and Night Heating and Air Conditioning was a great experience! They replaced our HVAC unit and replaced some damaged ductwork. The work was completed in a timely manner with great professionalism. I would definitely recommend them!

Ba
Review №43

Called and was given very good, detailed information! Very friendly and knowledgeable staff.

Da
Review №44

Anthony services our system every year. He is a knowledgeable and conscientious technician and the reason we never have problems with our system. Highly recommended.

ro
Review №45

As is normal, a system does not go out at 8am on Monday. My daughter had a service scheduled for 3-5 on Friday afternoon after noticing it was not keeping up with the cold the night before. Anthony, the service tech looked at the 20 year old system and said there was serious leak and an overheating compressor. There was no guarantee that a repair would keep the system running for any extended period. We decided to replace the system and after working that evening and Saturday morning with the owner Quentin, we had a new system scheduled for installation the following week. Delon, the lead tech, arrived with his team on the day promised and had everything installed by the next afternoon. Delon and his crew were very diligent about making sure everything was functioning properly and that all of our questions were answered before they left. We were extremely satisfied with their work ethic and would happily recommend Day and Night for any A/C work.

Ch
Review №46

My husband and I were so impressed by the efficiency of the workers at Day and Night Heating and Cooling. They came out to assess our house within one day. We had two rooms in our house that were substantially cooler than the rest of the house. They came up with a well thought out strategy for best insulating the attic above those rooms and another part of the attic, as well. They came out, the next day and worked diligently, for 12 hours, to complete this project in one day. It has been so amazing that those two rooms are as warm as the rest of the house, now. Also, we have noticed a substantial improvement in the electricity usage since the insulation has been installed. They demonstrated professionalism, a strong work ethic, and promptness.

Ti
Review №47

Anthony replaced my upstairs thermostat...all setup on Nexia....explained how to add Alexa support....quiet professional....

Mi
Review №48

Anthony arrived promptly to service our AC unit. As always very professional and pleasant.

Cr
Review №49

Awesome service. Anthony was super knowledgeable and very informative.

Sh
Review №50

Johnnie,was on time and very knowledgeable and professional.Kristy the manager answer all my question.I would highly recommend Day and Night Heating&Air.

Do
Review №51

Shared details of quote in a very professional manner.

Mi
Review №52

Day and Night won me over when my previous system broke down in the Summer heat some years ago. They installed temporary window units while getting ready to install a new system within a week. They also installed a vapor barrier, new insulation and new duct work. I have been maintaining my system with them ever since. The same friendly and courteous technician comes out every year.

N
Review №53

Excellent service. Timely, and honest.

Ti
Review №54

Anthony met our expectations when he came perform maintenance service on our HVAC unit on March 4, 2020. Anthony is tops. I just cannot say enough good things about this young man. Besides being courteous and friendly, he is professional and really knows his job. He is trustworthy and we feel absolutely confident that he does his job well. We can always depend on him to give us an accurate evaluation of our system and to make helpful suggestions/recommendations.

Do
Review №55

Day & Night has been our heating and air conditioning company for as long as I can remember. It has always provided my family with timely service, with the highest quality products and expert technical service. They stand behind what they sell and the services they provide.Special mention goes to Service Tech Anthony, he has always displayed a very polite and well mannered demeanor. His professionalism, expertise and attention to detail are exceptional! I always ask for him by name based on the trust I have in his technical abilities. He is always very informative and answers all my questions in a full and direct manner. Day & Night should be very grateful and proud to have Anthony as an employee. I will continue to go to Day & Night for all our familys heating and air conditioning needs. The Hawley Family

Te
Review №56

My gas log fire place was serviced and I was very pleased.

An
Review №57

The technician was on time and courteous to me and my house. Explained every part of the repair down to the science involved inside the system. Extremely knowledgeable and friendly, wore protective clothing and covered his boots inside the house and wasn’t abusive to the equipment. I would highly recommend them to anyone needing repair of there HVAC. This next line I’m writing has nothing to do with the technician but has to do with my AC unit. I’ve only had the house a couple of months and the blower motor died. I had heavy smokers that previously owned the house. I hope when the unit is repaired and assembled it will last another couple of years after the abuse the previous owner put the unit through.

Ka
Review №58

They are always professional, go above and beyond to make sure our needs are met, and work us in the schedule quickly. They are very accommodating to make sure we are satisfied customers and their customer service is top notch. It is a pleasure doing business with them to service our home

pa
Review №59

Johnnie was very helpful, was on time and very professional, I recommend his services..

Ma
Review №60

Day & Night went above and beyond my expectations. Very easy to talk with and kept me informed of the arrival of the technician that was coming to my home. The interaction with their employees was extremely pleasant as well. Their technician, Anthony was very knowledgeable and professional in his job. He quickly found the issue inside my home and offered several options that would help to alleviate the issues over time. He also offered some valuable information about the system and ways that I could take care of the system without professional assistance. If I ever need help with my HVAC system, Day & Night will be the first business that I call to correct the issues inside my home.

Da
Review №61

I have had up to 7 different heating and air conditioning companies come out over the last two years to fix an upstairs that was hot in the summer time. I was so disgusted with the lack of professionalism, not showing up on time, not showing up at all, showing up and spending 15 minutes to tell me a solution that never worked. I gave up and bought AC window units to fix the problem, convinced that professional companies were not to be found in Fayetteville. I decided to give it one more try. Picked Day & Night out of a hat and their professionalism have convinced me to write my first review ever. This is the company that you want to use. They spent over an hour and half in my house looking for the problem. They were on time, always communicating when they would be there. Spent a whole week to fix the problem and followed up numerous times after the repair to ensure I was satisfied. If I could give 10 stars, I would.

Jo
Review №62

The entire experience was great Definitely recommend this company and Delon.

Ro
Review №63

Excellent service; highly recommended. Service tech Anthony was professional and very thorough with service from start to finish-5 stars!!!

Jo
Review №64

Day & Night Heating & Air Conditioning is always friendly when you call. They call to let you know when the technician is on the way so you know when to expect them. They also send an email with a picture of the technician so you know what the individual looks like. Our technician wore covers on his shoes so our floor was not soiled. He was kind, thorough, and efficient. We purchased our heat pump from this company and have always been happy with their service.

Sc
Review №65

My husband was deployed and when he returned home he had to be on a 14 day quarantine. He tried to install a new Sensi thermostat and had issues. Day and Night heating worked with his situation by doing remote service with zoom. DJ was awesome and instructed my husband to find the fuse that was blown, replace it and now our heating and AC works! Great service and highly recommend for anyone needing services done!

ju
Review №66

Did not fix the problem, told the new thermostat was bad BUT would sell me a new one for Eight hundred dollars, and then another three hundred to install it. I didn’t need Bluetooth an all that stuff, just wanted my unit fixed.

CA
Review №67

My experience with Day & Night has been nothing but a very positive one from the moment Sandra answered my call, to Johnnie Q fixing my A/C.Sandra did everything she could to get me scheduled that day and I thank her for helping me in this weather. She is a true blessing.Johnnie, (who, I believe, has the patience of Job) was extremely helpful, professional, patient, and most of all kind.You cannot go wrong with this company if these two are a representation of them.

Da
Review №68

I had a great experience with the Heating and AC Tech that came to the home. He was prompt, thorough, and efficient, and he insured that he explained each step of his maintenance visit. He even offered an apology for having to run the AC for 15 minutes to ensure that it was working properly. I will always recommend this company to anyone that is on need of repair or maintenance!

Ma
Review №69

Johnnie was very professional and answered all of my questions. He definitely adhered to COVID precautions before entering my home.

Jo
Review №70

One of the best experiences I have ever had having work done at my house. They were professional, polite, informative and very respectful of our home. The owner, installers and office staff worked together to get the job done quickly and efficiently. I actually had pneumonia during the installation and they were so considerate of my condition and did not disturb me as I was resting. Quentin Collins was extremely knowledgeable and worked with us to ensure we got the correct system for our needs. DJ and Tim are a perfect team. They had us cool in no time and we are so thankful as it was a hot week. All of our heating and air conditioning needs in the future will definitely be with Day and Night. Thank you all

Ri
Review №71

They were able to come out pretty quickly when my upstairs unit had a leak. I was happy with how Johnnie was able to find the leak and diagnose the problem, and the estimate was right on. A different tech came out for the repair and addition of coolant, I cant remember his name but very nice, we had some interesting history talk while the upstairs was cooling a bit during the test. The office is communicative, sent me emails updating me on a filter they had to order. Moving from this area but I would use again if we were staying.

TJ
Review №72

Technician was professional, thorough and upfront with his analysis. Anthony’s expertise was proven to be of high value on more than one occasion. The office team went beyond their scope of responsibility. Can’t thank them enough

Jo
Review №73

I called them on a Saturday afternoon around 4:00 PM. They had someone at my house within an hour. It was a very hot May NC day and we were so thankful they came that quickly. They also did not charge an extra fee for it being on a weekend or possibly after hours. From the front office to the technician, they are all very kind and extremely professional. Will absolutely use them again and recommend them to others!

An
Review №74

Good customer service Johnny and Anthony are very knowledgeable excellent workers the best

Ba
Review №75

Johnny is a very nice man, & Day & Night are fortunate to have him as an employee. He is knowledgable & professional. I feel like I can trust him to repair my air conditioners any time I call. I can reccomend this company any time. Johnny came when they told me he would & when its an AC in this hot weather, you need someone quickly.

Bo
Review №76

As usual, Day & Night provided me excellent service. Through the years Ive NEVER had any problems. GREAT WORK!

je
Review №77

Outstanding service!

Ca
Review №78

Anthony was very friendly and fully explained everything he was doing. He was also very professional in the care he took while in my home and thoroughly cleaned any surfaces he touched.

Ga
Review №79

I recently had a ductless system installed for a sun room. I received a professional evaluation of my needs and was able to choose the best system for them. .I was given a very attractive price and went ahead with the installation. The work went quickly and professionally. When the job was complete the entire work area was as neat as a pin and the system looked great. DJ, the job site supervisor made sure that I understood how to operate my new unit and encouraged me to stay in contact with him for any questions. I am happy and very satisfied.

Ca
Review №80

Anthony arrived on time and was very professional. He fixed the problem and then explained what he did and even showed me pictures. I feel he was very honest in his assessment.

ap
Review №81

Our air conditioner was on its last leg, I called Day & Night and they were able to send out a technician that same day to assess the problem. Mr. Johnnie was our technician and he was excellent with explaining everything in detail what was causing these issues, he was willing to come out the very next day on Saturday to fix our AC, Mr. Johnnie showed me all the old parts before replacing them with the new. Our AC is working better than ever and we couldnt be more pleased! We highly recommend Day & Nite Heating and Air for honest and efficient work. Thank you

Me
Review №82

Very tentative from the moment I called. Anthony went above and beyond his job and explained everything. We won’t be using anyone else from now on.

Is
Review №83

Anthony was courteous, professional and very helpful. He did his job and explained to me all the options available to me with the AC unit. I highly recommend Day & Night as for AC repairs. I am very satisfied with the service.

Ci
Review №84

Very knowledgeable, thorough.

C.
Review №85

Johnnie was prompt, professional and knowledgeable. We especially appreciated that he took pictures of our cooling unit and used them to explain the issues to us in detail. He also helped us to choose the best course of action to both repair our machine and give us the most for our dollar.

Fe
Review №86

The fan on my heat pump stopped running and I had to have a capacitor replaced. The tech got it up and running and was knowledgeable but I feel 313.00 was a bit much for replacing a cheap part plus an upfront price of 145 for diagnostic fee and to come out. My total was 458.00. I called and asked for a receipt because I never received one to show what I had paid for and never received one. The receptionist told me she would email it to me but never did. So they take your money with no record for you but the deductions from your account. I told the lady I wanted to compare prices with other companies. I will never call this company again. I will call Blackwell Heating and air. They are on time, does a good job and price fairly and gives a receipt that shows their services before they leave. When I went out side the technician was replacing the part already and had not discussed the price. It wasnt until I asked him what was wrong. The only pricing that was discussed was the 145.00 upfront.

Ro
Review №87

They did a fantastic job. They responded quickly to resolve an issue that was on a very short fuse to complete a home sale. They were all very friendly, professional and kept me up to date on their progress. I couldnt be more pleased.

St
Review №88

Anthony was prompt, courteous,and went right to work. He explained the entire process as he worked on my system. And once he found the problem he ensured I understood the options available to me. Very professional in his approach to the job.

Sa
Review №89

Anthony completed a service call and sent me an email informing me of everything that needed to be done. I approved it and it was scheduled as soon as possible. Wyron called when he arrived and when he left after completing the work. Anthony and Wyron both know what they are doing. They are honest, smart, professional, prompt and I highly recommend them and Day & Night Heating & Air Conditioning Co. for all heating and cooling needs. Their prices are fair and reasonable and they get the job done and do it correctly. From the owner to the office staff to the service technicians and installers...this is the company I will always call.

Li
Review №90

OUTSTANDING SERVICE! From the moment I called I received exceptional service. They have great customer service reps & my technician Anthony was knowledgeable & curiosity. When I had further questions & concerns the owner Quentin gave me a call and reassured me everything would be okay. We woke up cold but went to bed warm. Thank you so much for your honest & quick service.

Mi
Review №91

I have used Day & Night multiple times of the last 12 years and I have always been very pleased with their professional and friendly staff. They go above and beyond every time. 10/10.

Ci
Review №92

We had Anthony come out to our house to check our two gas fireplaces. We had a company we had been using for 7 years, but they went out of business.Anthony was thorough and very knowledgeable.When I called to make the appointment the office was very professional and friendly.I received a reminder call for the visit, call letting me know they tech was in route as well as after visit call.Excellent customer service.

De
Review №93

Regular maintenance with a minor hiccup that was quickly resolved with haste and professionally. Thank you Johnny and Quentin!

Ca
Review №94

I cant say enough good things about Day and Night. First of all, I called on a Saturday. The answering service was very friendly, thorough and prompt. The on-call weekend technician Anthony called in a timely manner, and was very patient in answering questions. Kristy from management called us Monday morning to set up an appointment and was very courteous, and reliable. Finally, Johnnie Q. came over our house and took his time in looking at our AC. He was very thorough, detail-oriented and patient with as a asked him tons of questions! Everybody did what they said they would. My husband and I are very impressed!

ja
Review №95

Great customer service! The service repair guy Johnny very professional, came in I did a great job would recommend very highly to anyone. I would definitely use again!

Ma
Review №96

I have had the same technicition service my unit for a lot of years. Johnny is friendly, and knows what he is doing when it comes to heating and air conditioning units. I would recommend him to anyone who needs work done on their unit.

Jo
Review №97

I appreciate Anthony’s services and it’s always good to see a familiar face assisting with any issues. His quality, knowledge, and costumer service address my concerns and provides helpful suggestions.

Ge
Review №98

The folks at Day and Night always do a great job for me. The office staff is very good with communication and the technician always does a thorough job!I highly recommend!

Da
Review №99

As always Johnny was punctual, courteous, professional. I always feel good when he shows up to work on my heating and a/c

Th
Review №100

Both Sandra and the tech name Anthony Quinn did a excellent job. Anthony was very professional and even explain everything to us for future business. We will definitely refer our friends and neighbors to this company.

Information
31 Photos
100 Comments
4.8 Rating
  • Address:552 E Russell St, Fayetteville, NC 28301, United States
  • Site:https://www.dayandnighthvac.com/
  • Phone:+1 910-424-7272
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning store
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • Insulation contractor
  • Waterproofing company
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Women-Led:Yes
Offerings
  • Repair services:Yes
Similar organizations