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Battles Auto Center
14 Depot Ave, Falmouth, MA 02540, United States
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Battles Auto Center
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Po
Review №1

This was the best experience we have ever had with automobile maintenance. From making an appointment to getting the proper service was a sincere pleasure. Everyone we came in contact with was cordial and helpful. They went beyond any expectations explaining what was done to the vehicle and what possibly may be needed in the future. The cost for service was explained well and understandable. We highly recommend this repair shop to all.Dan & Lois Flynn

Jo
Review №2

We highly recommend Battles and have felt well cared for many years using their services. Greg and his staff are conscientious and trustworthy, We have found that only necessary repairs are addressed at a fair price. Bill and Joan Swift

Ri
Review №3

I’ve been using Battles for a couples years now , we service all our vehicles there. They are friendly , professional and I feel a sense of confidence and honesty every time.Thank you Gregg & staff for your friendly quality service to the community.

Ha
Review №4

In town on vacation and our daughters car had strange electrical issues. We came in and Greg was immediately understanding and supportive. He did a great job working through the issue with our daughter. IN the end we needed a new alternator which was procured overnight and the repair done the next day.In short - outstanding work - a top notch class A experience. I have lived in 11 states and gotten car repairs in scores of places. Battles Auto Center is top five if not the best of all.If I lived here this is would be where I would go for all my auto repair and maintenance.

Ry
Review №5

Greg and the team of mechanics at Battle are as professional as they come, quick, efficient, and courteous. They communicated everything extremely well and went above and beyond to serve me and my needs. Couldnt recommend them more!

Du
Review №6

This is a great car shop with honest and kind people running it. We have two Smart cars and they take great care of our cars. We are so grateful to have a shop we can trust. Thank you Battles Auto Center!

S
Review №7

I cant recommend Greg and his team enough - they went the extra mile to fit me in unexpectedly despite being short staffed. He was courteous, kind, and honest about the results of the inspection and associated costs. Im very grateful for their assistance!

Jo
Review №8

Battles got my car back up and running! Very courteous and professional staff. Highly recommended!

je
Review №9

If you are looking for good old-days Customer Service for your car, look no further than Battles Auto Center. They stand behind their work and their main focus is the Customer. If their customer is not satisfied, that is unacceptable to them and they WILL make it right. I have dealt with them for over 9 years and could not have asked for any better service for my car.

Jo
Review №10

They took my truck to be fixed very quickly. Even though the time on the warranty had expired, the mileage was low and they still put it under the warranty. The staff was kind and professional. The work was done very quickly and done well.

Ti
Review №11

The Battles Team were very courteous, professional and explained the work. They shared the *needs* to do now or soon for safety reasons and added the *wants* to do at a later date (pre-winter months) to ensure we were proactively aware of what to save for next.A++++ experience. Ill be using Battles and their Team for all of our vehicle repairs!!!! Tim

CJ
Review №12

Excellent service, One of the Best on the Cape. I highly recommend. They are ethical, knowledgeable and take the time to listen and explain. They have a real passion for their craft.

Ri
Review №13

Greg and the crew at Battles always do a great job. They were able to fix my truck with a new coil and the truck runs amazing again. Thanks.

Ri
Review №14

Management and mechanics are very professional and courteous. When they changed my oil they did an oil analysis to insure no underlying issues with the engine were present, which is their normal protocol when changing oil. A report with pictures and recommendations of critical areas of my F150 truck were presented and sent to me by email. Very nice feedback! We’ll be using them again in the near future for my other vehicles as well..

Wi
Review №15

These guys are friendly understanding pros. No BS just the facts. Top notch operation. Jeff and David allayed worries by working out and performing them with alacrity and ease. Thx WTB

Al
Review №16

Far and away the best auto and mechanic work Ive encountered. Ive been to a lot of shops on the Cape, but nobody has compared to the level of communication, education, and diligent service like Ive received with Battles over the last couple years. I trust them unconditionally with my vehicle. Thanks Greg & fam! So grateful to have you close by.

Do
Review №17

Saw good reviews, so I scheduled an oil change in filter. Price is very reasonable. Staff very friendly and knowledgeable. They found a somewhat obscure potential safety issue and notified me about it. All around, just a great place and experience!

Ta
Review №18

I have recently taken three cars to this business and I am impressed with their work, professionalism and honesty. I am thankful to have found them!

Br
Review №19

A friend recommended me to Battles, and I am glad she did. They are very knowledgeable, professional, and nice.I would recommend them to my friends.

Ma
Review №20

The oil change took longer than expected. I was at the Falmouth location from 2-3:25 p.m. Thankfully, the waiting room is comfortable and haswifi .

Ke
Review №21

In the several years that I have had my vehicles serviced at Battles Service - including some cars that we bought at Battles Buick - I have always been impressed with their courteous and friendly greetings, and the comprehensive and competent service that kept me very confident about my cars state of maintenance. I highly commend both the Service and Sales departments of the Jeff Battles Auto Centers. kmd

Jo
Review №22

Always find Battles to be honest, professional, courteous - never pushing services that are not needed, totally transparent in their work and service. They do great work and I’d highly recommend them!

Sa
Review №23

As always, a great experience. Very friendly customer service and when I mentioned needing to call a cab while my car was in the shop I was quickly offered a ride. Will continue to come back for automotive needs

Ke
Review №24

With the exception of some manufacturer recalls, Battles, for three years, has been the only auto maintenance center we have used in Falmouth. They are consistently professional, courteous and service oriented. We trust them with our cars maintenance needs without reservation.Kevin P.

St
Review №25

It was great as usual.

Do
Review №26

I have been a loyal customer of Battles GMC in Falmouth & Bourne for over 25 years.Their professionalism, knowledgeable service & repair, and most of all, customer care are qualities which have been constant for over a quarter century. Such consistency is a rarity in today’s world.I have never been asked to give Battles a “StarRating” after each service visit, but in all these years, I cannot think of an instance when it would have been less than a 5 out of 5!!⭐️⭐️⭐️⭐️⭐️Many, many thanks to all of you who make upThe Battles Team.Cathy Carpenter

Be
Review №27

By far, the best service you can get around. Honest people with great pricing, who stand by their work. I dont foresee myself going anywhere else!

Da
Review №28

Ive used them a few times along with my son and always found them to be fair and quick with repairs. Glad I found them and always recommend them when I can.

Al
Review №29

Great experience and very accommodating with a reasonable rate! Even dropped off my car at my house, ten minutes away from the shop.

ri
Review №30

The service at battles is always first rate. From the service advisor to the mechanics to Greg himself. Top notch. I won’t go anywhere else. And the prices are more than competitive.

Do
Review №31

As always Battles Auto Center personnel and the owner Greg Battles did a great job right on time. Very much appreciate having them in Falmouth,

Li
Review №32

We are very impressed with Battle’s Auto Center. They saved us a LOT of money by carefully and patiently working to loosen a frozen tie rod end on our Prius. A lesser garage would have just ripped it out and done and R&R. They also did an outstanding job on our Corvette! Apparently, they can fix it all from economy hybrid to muscle cars. I also like their electronic technology to keep in touch with us during a repair by providing updates. Thank you!!

Jo
Review №33

I am very pleased to say that I always get excellent service at Battles Auto Center. The people there are very friendly, polite, and knowledgeable. Service is fast. That waiting area is clean and comfortable. And the prices are realistic. I am really glad that a friend referred me to Battles a couple of years ago--I finally have a good auto service center that I trust!

Ph
Review №34

Prompt, professional, courteous

Ka
Review №35

I had a great experience taking my car to Battles for replacement of power steering system components. Helpful staff and really nice lobby area. Received regular updates throughout the 2-day repair process. My car drives great now!

Ma
Review №36

Great customer service—professional, honest and courteous folks who obviously take pride in what they do. Most grateful for the recommendation for the tires on our truck—they did the research and provided us with great information so we were able to make an informed decision. The job was done in a timely manner and a last minute request for an oil change was no problem for them. Thanks for a job well done.

Di
Review №37

Best experience with the car repair place I have ever had. Had a small problem (stone in brake). Fixed right away. In addition, did a whole safety check with picture illustrating what works great and what needs work.

Er
Review №38

Receptionist was super on it, knowledgeable, and friendly. Rapid turnaround for the actual auto work.

Mo
Review №39

These guys are nothing short of awesome. Customer service at its best.A shout out to Vineyarder’s d who have a car parked in Palmer Avenue. They picked my car up serviced it and put it back exactly where it was and less than 24 hours. Great communication. Great service

Ba
Review №40

Great service. Friendly, knowledgeable and trustworthy people. I was particularly impressed with the automated online process. I received emails and texts with pictures of my car and detailed updates for each step of the process. Ill definitely be back!

Mi
Review №41

Easy fix this time. Just a loose heat shield. A quick and inexpensive repair. That is what makes me trust battles when something more serious comes along. I am really liking Battles for our auto repairs. Highly recommended.

Mi
Review №42

Ive been bringing my vehicles to Battles for several years now. They are always very professional and do a great job whenever I come in or have an issue. Its good to have a local dealership that you can trust and feel comfortable with and I would highly recommend them for anyone having a car issue.

Am
Review №43

Greg went out of his way to make salvaging my car possible. When no tow trucks were available in the area, he drove to where I was, jump started my car, and drove it to the shop because I wasnt comfortable driving it. Altogether a great experience.

Am
Review №44

Great communication, and I think the prices are very fair and they seem like an honest shop. They got all my work done the same day I brought in the car too.I also really love the reports they give with a lot of detail and photo documenation. They sent it right to my email which is very conveneint.

Ja
Review №45

Had an inspection done last month, quick in and out. Amazing service and people!

Is
Review №46

Family owner business that actually cares about quality work and using OEM parts. Had my car in and they took the time to fix it correctly on company time when a part was faulty. This is a place you want to bring your car if you actually care about your car*EDIT* The manager felt bad for all the hassle and compensated me for all the time. Best auto mechanic service I’ve ever had for sure.

Da
Review №47

Excellent service. On time repairs, with quality that matches price. Very pleased.

Ma
Review №48

They have a great reputation for honesty. Found them to be very thorough and patient when explaining issues and options. Recommend Battles highly.

ad
Review №49

Love this place...very professional and pun tual

Ka
Review №50

Excellent customer communication and service. While waiting for my car to be serviced, I observed a number of customer interactions on the phone and in person. They listen and try to accommodate everyone. I trust their opinions on service and options for fixing issues.

Do
Review №51

Excellent service. The people I dealt with were so kind and helpful. They couldn’t do enough for me. Strongly recommend them.

Sa
Review №52

Battles in Falmouth goes above and beyond what you might expect from an auto repair center. They are courteous, professional and a good value for your car dollars. We have also purchased many vehicles from Battles in Falmouth over the years and never hesitate to tell our family and friends to use their services.

Wa
Review №53

Another positive experience with the Battles team. Timely and thorough communication combined with professional service. Great option in Falmouth.

Lu
Review №54

Very pleased. Pleasnt staff.

Ma
Review №55

Thorough and courteous service! I am new to the area and am very happy with your work. You will see me again! Thank you Greg!

El
Review №56

Best experience Ive ever had with an auto center. I bought my 2017 Kia at a Nissan dealership in Hyannis and had the worst trouble with them trouble shooting my car for 3 months. At Battles they found the trouble and corrected it in a day. I would HIGHLY recommend Battles to anyone looking for great work at a very reasonable price!

Ro
Review №57

Awesome gem for all ones auto needs. Great service very timely in delivery of service. Highly recommended.

Ke
Review №58

Ive had two of my cars serviced at Battles and they have exceeded all my expectations. I recently bought a used Subaru that had a bunch of problems that were hidden from me by the dealership I bought it from. After being lied to and treated poorly by other mechanics, it was a great feeling to have my car serviced at Battles by honest people. They are always friendly, willing to listen to exactly what my concerns are, and explain the work they did in a way I can understand. They were able to fix a wheel shaking issue that three other dealerships couldnt seem to figure out. At Battles you can be sure you wont be taken advantage of, and everyone there genuinely wants the best for you and your car.

Jo
Review №59

Brought my wifes Honda Pilot in because the front end was making noise. Turned out to be the drivers side wheel bearing. Battles got the part and had it fixed in just a few hours. Not only that, but the final bill was less than the original estimate. That speaks volumes for this honesty and integrity. Outstanding service.

Fr
Review №60

Had a very efficient and quick oil change staff is always courteous polite and respectful. Reasonable prices and would recommend to any of my friends and family

Ke
Review №61

My stepfather has been going to Battles for something like 35 years. When I moved to the cape 4 years ago I knew this would be my garage. Ive had my inspection sticker done here for years but have been auto trouble free all this time. Recently I needed a complete brake job all around. I spoke to Greg who is a pleasure to do business with and was open to identifying a stages approach to avoid having to take on all of the unforeseen bill at once.Im referring multiple people to this garage. The mechanic is fantastic, the service is class act. They take the proper steps to run an honest garage.Listen to the customer, evaluate, set expectations with customer, mutually agree to work, complete work and finally debrief customer. Not alot of garages take this approach. Transparency and an honest business.A class act operation.

Jo
Review №62

After visiting another local shop and being very dissapointed. I called Battles and spoke with Greg. I was treated with top notch service. My truck was in and out in a timely manner . Some shops just want your money .which heck if they didnt they wouldnt survive but I felt like the only customer . I will be returning if/when my vehicle ever needs any work again. Greg and all the employees there really go above and beyond for their clients .

Da
Review №63

Been going there for a few years now, great service and Dave in the garage is has always been honest and fair.

Ky
Review №64

Good folks! After one visit, its definitely my new go-to place on the Cape.

Ru
Review №65

Great service and interesting new computerized diagnostic program.Solved a seeming emergency that wasnt!Thanks again.Russ Bland

Hi
Review №66

They got me in very fast as I was just visiting out of town but needed my car looked at. They provided friendly, fast, and effective service - Im glad I came here.

A
Review №67

Friendly dealership. Easy to work with. No issues whatsoever.

Ka
Review №68

I would very highly recommend Battles to anyone in the Falmouth area or on Marthas Vineyard. They are very helpful and so honest and nice!! The check-engine light in my Acura was flashing and the transmission started to slip badly on Rt 28 (on way to MV ferry). I was right in front of the Falmouth Toyota when it got really bad. I went in and asked them if they could have a quick look and see if it was safe to drive. They refused to even look at the error message becuase I had a Honda(Acura). I drove it to Battles. They could not have been nicer. They looked at it, and becuase it needed a little attention, they gave me a ride to ferry. When I came back to pick it up, they told me it needed a new transmission. They topped off the fluids and test drove it, and got it in condition so that is was safe to drive it to the dealer becuase I am able to get credit back from Acura becuase the transmission failed at low mileage. They did not try to sell me new transmission. They did what was best for me, the customer. So honest.

Ey
Review №69

I came to Battles Auto Center with a problem with my transmission. They solved it in a quick, pleasant, and professional manner.

gm
Review №70

Best crew on the Cape

Jo
Review №71

Great service.Newly remolded waiting area.

Ro
Review №72

I was looking for a used car around 2 or 3.000.

ga
Review №73

Agree

Information
6 Photos
73 Comments
5 Rating
  • Address:14 Depot Ave, Falmouth, MA 02540, United States
  • Site:https://www.battlesautocenter.com/
  • Phone:+1 508-548-1301
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Brake shop
  • Buick dealer
  • Car repair and maintenance
  • GMC dealer
  • Nissan dealer
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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