Ro
Rooms To Go
Cll 27, Fajardo, 00738, Puerto Rico
Comments
Yo
Review №1

Went in and bought furniture several weeks ago. Waited for delivery. They called me four times to confirm date. Great! Yesterday they said between 8a-12p. Great! They promised to call one hour before arriving. Great! This morning at 9:27am they showed up without calling me at all!!! Then they starters demanding…Said if I couldn’t be to condo gate in five minutes they would leave. We tried our best. But ten min later when we arrived they were gone. Delivery driver wouldn’t take my calls or texts. When I called the R2G store the person hung up on me after I explained what happened. So I got in my car and drove to the store. Asked for store manager…she doesn’t speak English so I asked for someone who could.We have now been here half an hour and they are saying delivery in a week. We demanded a refund. And for some reason that apparently takes forever. They have literally been “working” on the refund for 30 min.We wanted to support our community and buy here. But I advise you to stay far far far away from this place. They don’t want your business. The people have an I don’t care attitude about everything.

JF
Review №2

Super big place to find everything for your home. Good prices. Good location.

So
Review №3

The service was great! And the furniture is beautiful!

Mi
Review №4

Beautiful display of furniture! They also have a separate discount store where u can also find great deals!

Je
Review №5

This is a nice store with a decent selection of merchandise at decent prices. The only thing that makes shopping a bit difficult is that the items are not available on site; if you intend to purchase something you are not able to leave with it; youll need to set up a delivery.

Ev
Review №6

They have great prices, nice staff!

Na
Review №7

Hector who came to us as soon as we walk in the door and said hola how can i help u. Now thats customer service.

Ga
Review №8

Great place, good choices in furniture, excellent prices! Ill return!

Sa
Review №9

Worst customer service experience

Ri
Review №10

You call them dont answers call customer is horrible.

Lo
Review №11

Nice Im good store Im go more time

Pa
Review №12

Best furniture

Sa
Review №13

Pick up a lot of pieces here at low prices!

Ma
Review №14

Kind people great service and I find just what I need

Ne
Review №15

Staff was very friendly and very helpful

Mi
Review №16

Very good service and merchandise

ma
Review №17

Beautiful furniture

jo
Review №18

Good customer service and products

Ke
Review №19

To expensive!

Ka
Review №20

Great customer service.

Je
Review №21

Customer service iffy

Vi
Review №22

The security to prevent the disease is excellent, the service is friendly and attentive, they help with what they can and give alternatives, you cannot ask for more the truth lol. It is worth buying in this place, I like it.

Th
Review №23

Precios exhorbitantes. Consegui lo mismo por menos de la mitad con un vendedor local y de buena calidad.

Ly
Review №24

The staff are very friendly, there are reasonable prices even higher. Above all there is security against cobid 19.

Lo
Review №25

When it comes to selling they tell you that you can pay in the store, but when it comes time to pay they tell you no, that it is online or by phone, and when you have technical problems to validate some type of information, they only give you numbers where it comes out a recorder who wants you to make a payment over the phone at all times, there is no way to speak to a representative. Terrible service from both the seller and Synchrony.

Ta
Review №26

Excellent and José gave us excellent service

Da
Review №27

Good price and good service

Ve
Review №28

They have good and variety of pieces in good condition. Seller service can be improved in the welcome area. But very good place to shop.

As
Review №29

Excellent service and furniture

Fe
Review №30

Wide variety of furniture and household items at very good prices and high quality.

El
Review №31

Very good

Gl
Review №32

At first the experience was not good, the saleswoman who had to take care of me gave herself the place of life not to do it. However, Juan arrived and managed to make the sale. His treatment was very good.

Ma
Review №33

Excellent service.

El
Review №34

The place is very good, but there is a vendor who is a bit serious, even so, super cool.

Sh
Review №35

Excellent service.

Ru
Review №36

Very good, very attentive

Re
Review №37

Very bad experienceTo finance the purchase of a piece of furniture for 547.00, you pay 147.50 for 14 months. Total cost at the end is 2100.00 which would be 400 percent. that is a consumer cult. And the government that does ...... I already complained

Na
Review №38

Very good! And kindness!

Ka
Review №39

Very good service.

Lu
Review №40

Highest prices.

Gi
Review №41

Good service good prices

Ma
Review №42

Low inventory

Vi
Review №43

Good deal

Da
Review №44

Quiet 😎

Ed
Review №45

Good service, kindness, attention and very responsible

Vi
Review №46

Excellent employee

Br
Review №47

Friendly employees. They look for different alternatives at good prices.

Fe
Review №48

Poor service

ma
Review №49

I made new friends.

An
Review №50

Rooms to go is something else ...

Wa
Review №51

Excellent

jo
Review №52

I will not visit him anymore

Lu
Review №53

Closed

Jo
Review №54

Bad

Mi
Review №55

The store is very small

He
Review №56

There is no variety of products

Sa
Review №57

Te picean

Lu
Review №58

Wow that crap of place.

Ad
Review №59

The best !!!!!

Information
59 Comments
Rating
  • Address:Cll 27, Fajardo, 00738, Puerto Rico
Categories
  • Furniture store
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