They dont honor Advanced Auto online pricing, even for their perks members. I would like to support different companies, but not if they dont honor their online pricing. TO RESPOND. How can advanced auto not honor their own online pricing! Thats wild. Whats worse, they said it was a package deal. It was not.
Staff was super friendly and helpful - Thank you Vic for the tutorial and replacing my battery. I will be back !
DO NOT BUY ANYTHING FROM THIS COMPANYTHEY DO NOT ACCEPT RETURNSTHEY DO NOT CREDIT YOU AT ALL
The best stuff 👌 and Perfect service
1&9 went there little over a year ago and lets just say walking out while saying an 8th grader would given better service, Thought it may have just been a bad day. Was there this afternoon and Ive gotta say, if the register guy is special needs slow? than I apologize but if dude is just that STUPID than WAWAWOW,,Honestly its seems as if they R actively seeking to shut the place down, Didnt even give him car make and model and he says UMM YEA WE OUT? I look from where I was standing and pointed it out? Mr owner be careful, God knows the $ you lose
They get five stars based on so many factors they got absolutely spot-on correct with only one minor con. Read on to learn more!This place has oodles of parking and is very convenient. No matter whom you speak with their knowledge is five-star mechanic like. As I was smiling around the store I heard two different associates entertain a wide range of questions that you would assume only a mechanic would know. Staff is very friendly extremely helpful.there is a robust selection of anything you could need from maintenance to replacement parts for any vehicle in stock and on hand.The environment is Covid19 friendly.Now for the one and only con which is it was a little slow yesterday because we just got a huge snowstorm so they probably had a lighter staff than normal. Plus I have about 4 seconds of patience for waiting on average so even this con is probably not worth writing about.
Very nice manager, organized and plenty of parking!
I usually dont go to advance I go to AutoZone but this time I stop by advance and I was really surprised these guys know what theyre doing here
Quick and easy order pick up. There was a discrepancy with item shown in stock online and in store product availability. Diana quickly resolved my issue by matching the online price with another item available in store.
They solved the issue I had with my 12 vols battery quick
Rep couldnt find a single scissors or box cutter to get me a hose. Asked me to help him find a box cutter in the store. I didnt know customers were allowed to go in the back room to help them find something
Helpful and friendly staff even came out and took a look at my car for me cant go wrong
Placed an order online and although it said pickup was ready there was no part. One of the employees told me that they will order it but when I came back that same employee stated he doesn’t remember this interaction. What a waste of my time.
This place is well ran thanks to Nurish , a true professional that understands cars and people - seriously HE sets this location apart from others - thank you Nurish!
Great employees, knowledgeable. Great personalities.
Employees were really helpful and kind.
I have mixed feelings about the place because when the younger guys are upfront they are quick to aknowledge you and either ring you out or ask if you need help. The older workers on the other hand avoid eye contact and choose to ignore you. If you dont like your job look for something else to do. Will be sending an email to corporate to see if advance autoparts actually cares.
Helpful, friendly. Had what I needed.
Clean aisles, well stocked with auto supplies, friendly staff assisted in finding the part I needed for my land shark, recommended
The staff is really great, they helped purchase the car battery that i saw online,told me which one was better fit for my car.So I took advantage of online discount, and they installed it on the spot for free!
Great store and good deals . employees are really nice .
They are friendly and helpful.
First time here but the staff was very super friendly and very helpful. They do not bother you when you tell them that you already know what youre looking for. Prices are good and selection is excellent.
Purchase a battery and not even avyear later. The battery went. I went back, they did a test and according to there finding the battery was good. So they charged the battery for a few hrs. Than a couple of months later the battery went again. I went to my mechanic who checked the alternator and he said it was charging, had a good connections. So i brought the battery back for a new one and was given a super hard time for an exchange of a new one. Definitely will not be going back again.
Good deal.online order 25% doscountpick store.same as OEM Quality
Great Service !
Love this place. Employees are helpful. Prices are good. Always there is a discount or coupons 😁
Good store, staff was polite. My online product wasnt there so I received the next size up, very nice of them. Would come here again.
I am frequent customer. I buy all my parts from here for multiple cars. The workers are good. My issue is the product being put out there. I bought (3) alternators for two different cars. Not one last close to a year. Yes warranty was covered by thats not the point I paid labor (3) times $150 each time. Not to mention tows that are not covered. First one Ill take the blame because I bought remanufacture. Ok lesson learned. But even when buying better quality from advance it was same results. It doesnt make no sense to buy alternator from here when you can buy from dealership original and it would of came out to less. Im very disappointed with alternator from here
This a auto part store which I buy everything I need for my cars prices are ok and service and return policy are good no problem so far
Never had a bad experience here. Not bad for a chain!
Great staff! Friendly people. They have all my parts at the right price!
Good people understanding people I went over a week AutoZone if I put something on the Shelf with wrong prices and I dont like that I walk away
I was there to get my battery test it ( they offer free battery test ) i discovered that my battery needs a charge .. young guy offer it for free ! And he removed it from my car at no charge !!Thank you very much guys !!
Great service!!! Isham excellent person!! Ask for him..
I have to say thank you in a big way rain sleet snow or shine these guys are awesome in the middle of a snowstorm changed my wipers and my battery thank you guys
My car wouldnt start when I left Noches tonight and figured it was the fuel pump. Fortunately they had it in stock and it was priced aggressively. I was fortunate enough to deal with Jose Martinez who walked me through everything. He was very thorough and made sure everything was in order before reinstallation. If it wasnt for him I would have had to pay for towing and a fuel pump. Thank you Jose!
I purchased a new car battery and tried to return it a couple of days later and STORE MANAGER: DAHIANA MONTAN VASQUEZ refused to give me my money back. She made up her mind as soon as I entered her store based on my appearance it’s the only logical reason she might have.I went to another Advanced Auto Parts and was refended my money no questions asked.My message to Mrs. Montan Vasquez is that start respecting your customers.I don’t recommend this place.
Very unprofessional staff, nobody greeted me upon entering the store and nobody attended to my needs after waiting for an associate for 15 minutes I walked out. Never coming back to this place again terrible customer service and zero common courtesy.
Staff was very helpful and friendly explain in detail my auto part
Waited for 15 minutes and didnt get any where, english is not a first language here, i had to come here as it was where my part was in stock, do not recommend any english speakers to come here, only spanish
Nice clean store but terrible employmentSuper slow
Always friendly and helpful staff. Never had a problem there.
I came here for an oil cap and the guy who helped me was very nice and knowledgable.
Very nice people to care me very well very respectful and very helpful
They have almost parts that other auto stores dont. Very helpful at this location , know where everything is
Great stuff for the car. Staff could be more engaging.
Very bad service coming from the store manager Dahiana M. Will not answer any question in a correct manner. Will talk over you without allowing you to explain your problem.
Amazing service! Thank you guys
Knowledgeable staff and have parts in Stock that others in the area do not have.
Excellent staff!!!
Everyone always helps and very informative
Good place for your automotive needs.
Not a good place to work. Most of there products made in China
Nice auto parts store
Price is good when there is online promotion.the staff are kind.
We ordered a part on line a starter they said 34.95 for a 2002 ford Taurus we can pick it up in the store if you pay we went to the store they gave us looked like a tractor trailer starter then we returned it they said the one you need cost 107.00 and change so we were so frustrated we bought it it was the wrong one so we went back they said the one you need cost 195.00 its a scam you buy from advanced auto on line its to bring you in then they do there job rip you off they sell on line to bring you in then they sell you the part at an more that you will ever expect buy on line from advanced auto just take it to a mechanic you will save money
Great staff very helpful
At least they have longer hours than the other stores, in some cases most of the parts I need.
They might have what you need, but be ready to wait in a line for 30min. Even if there is just one guy in front of you it could be a looooong wait.
High prices and bad service.
Super helpful staff!
Theres always options to save, if u have coupons ....
That store gives poor service.
Good atencio
Even though theyre super busy, they always make sure they spend as much time with a customer as needed.
Good employees...
Waste of time no phone number
Good
Fast service
Wasnt packed no line
Great deals!
My kind of store 💪
Bad customer service
Good people
Good service
Ok spot
Clean store
Great
Need auto part this is it
Excellent
Satisfied
Find it all
Excellent Service and Attention ..... The store is a bit run down but the staff makes the difference.
Excel
Very good everything for your car
Well they are good pressures and they serve you fast and fast.
I always buy my car parts here ,,,,,,, very attentive staff ,,,, thank you
What bad customer service you buy something they give you damaged and they dont want to give you. The money. No other product.
Excellent attention
Service Good
Good place for your respuestos
Not much stuff