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Perfect Finish Auto Center
10610 Lincoln Trail, Fairview Heights, IL 62208, United States
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Perfect Finish Auto Center
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Mi
Review №1

My van was banged up in auto accident. Perfect Finish lived up to their name and straightened doors, painted and did an excellent job on the repairs required. I was made aware of job being done, how it was progressing and generally given excellent petsonal service. This is a auto/body shop that knows their trade! If you want your vehicle to look its best then Perfect Finish is the professional shop to have the work done.

Ki
Review №2

My overall experience was horrible. Customer service was horrible. I constantly had to reach out to them with bare minimum feedback. I felt like I would constantly have to reach out to them and they made me feel like I was being an inconvenience for asking questions. Even though I’ve already paid for my services but my part was on back order for over 3 months. Which I had to constantly follow up on and even that went unanswered for days.

Th
Review №3

I needed my bumper repair from a rear end hit. I was expecting a week or so to get my car back but it was only a 3 days! And it looks great!

Da
Review №4

We have been taking our cars there for years. As the name says Perfect Finish. I am always happy with the work.

Li
Review №5

Excellent service. Employees are very nice and professional. The work they did on my fender and bumper is great.

Be
Review №6

There so helpful and sweet there the best to deal w .

St
Review №7

Seamless and worked right with my insurance company.

Sh
Review №8

If I Could Give Them -5, I would. Upon entering, I interacted with a large (weight not length) caucasian guy with blue eyes. He was quite rude and extremely unmannered while communicating with me. Everything for my car is on my phone due to the other persons insurance company. He all but called me an idiot for not having the physical insurance estimate. Once again all this is on my phone. Worse customer service ever. Insurance Claim=Guaranteed Money. To live in this community and be treated in such a manner is offensive and uncalled for. My 3 cars and I will find somewhere with better worker standards.

Do
Review №9

Had body work done they made it as good as new

Co
Review №10

Nice guys

Ry
Review №11

Did an outstanding job on my auto body repairs! Very professional and a nice new state of the art facility. It looks like somewhere you want to take your vehicle to be repaired. Customer service was top notch! The day I was picking my truck up when the repairs were finished I was on a time crunch to get my daughter back home after a weekend visit and Steve let me leave my rental car there and he returned it to Enterprise for me! Was absolutely blown away by this level of customer service! Thanks a million to the Perfect Finish Auto Center team!

Tr
Review №12

I have utilized Perfect Finish numerous times from the need of parts up to repairs from an accident. They have NEVER disappointed me! The work is remarkable and the customer service is awesome. I highly recommend Perfect Finish to all my family and friends. I’m a satisfied customer for many years. They make the process seamless and simple.Thank you for the service Perfect Finish!

Jo
Review №13

If you have a minor repair gi there. Always looks great

Ma
Review №14

Great experience here. I highly recommend this auto shop. They do excellent work and are super friendly. The owner Steve came in on a Saturday morning just so I could pick up my car for my convenience.

Ka
Review №15

My insurance told me to take my car into Perfect Finish after a fender bender. I had really great interactions with all of the staff from start to finish and they were respectful. After picking up my vehicle, I took my car to another local place for routine oil change and to rotate my tires. They called me and said my battery was leaking. I told them I had just got maintenance done so I would not be buying a new battery. I wanted to take it back to Perfect Finish to see if it from the accident. When I got to PF the next morning, Steve walked in and asked, Where did you take it? I think they were trying to sell you a battery. It is not leaking. Everyone had already been very kind and accommodating. They helped set with up with my car rental. Ill definitely be coming back here for all of my car maintenance. I interacted with Nick, Tony, and Steve throughout. I certainly trust them.

Re
Review №16

THEY GET THE JOB DONE ON TIME AND ITS PERFECT.

Se
Review №17

TL;DR - Work was excellent, people were courteous...don’t leave -anything- in your car.Recently had my car repaired there at the recommendation of my insurance company after an accident. After 3 weeks (one week longer than the original estimate), I got my car back. The work done on it was exceptional, no doubt about that. And the people with whom I dealt were pleasant enough. There’s just the small factor of several personal items that were in my car (which was towed while I was at work) weren’t there when I got it back. Maybe $120 worth of stuff, not a huge loss...but the fact it happened at all irritates me. And of course “no one saw it in there”, because whoever took it isn’t gonna just jump out and say “You got me!” They had my car for three weeks; I’ve already just written it off as a loss since there’s no way to single out who took it. I just feel others should be aware and prepare accordingly.

Ba
Review №18

I was referred via Jack Schmitt Chevrolet to Perfect Finish following a collision. While I never physically went to Perfect Finish, my phone interactions with David were fantastic. They worked very closely with my insurance and kept me updated with the process every step of the way. I especially appreciated that they werent overly eager to collect my payment until they knew for sure that they were the party that needed to collect it. I would highly recommend.

Ci
Review №19

Absolutely recommend having your vehicle serviced here. Steve and his manager Tony kept in touch while my truck was being repaired from accident. Im from Michigan which is 10 hrs away, so phone or texting was my only option. They were knowledgeable and polite. To take the time to connect with me assured me they were going to do a great job. Just picked up my truck..amazing work. Please thank all employees who repaired my vehicle. Bonus!!! Was nice to know they have warranty on their work. I highly recommend.

Da
Review №20

This review is for work I had done here six months ago. I had damage from the rear driver side panel to the driver side door. But now it’s as good as new with no signs of work or damage. Everything was taken care of through my insurance. Although it took a little longer than expected, I can’t argue with the result.

Ra
Review №21

I had a minor rear end end collision repair done at this shop..All I can say is WOW!!! The staff is top notch and extremely professional...the quality of work is outstanding! My car looked new again, after I picked it up...Cleaned and looked amazing....Could not recommend a better shop for repairs, and updates as my vehicle was being worked on!!! 110% satisfied customer!! Highley recommended to anyone who cares about quality work, and great customer service... Hands down-

Sa
Review №22

I scratched my car pretty badly and was told that I would probably have to get a 400 to seven hundred dollar paint job to remove the multiple deep scratches on my car. However, they took it back, buffed it out, and put a clear coat over it. The scratches virtually disappeared. I was very pleased with their fast and professional service!

Jo
Review №23

Customer service was phenomenal, delivered upon everything that was promised, and went above and beyond in many ways. (Like detailing my car—what!?!)I would definitely recommend Perfect Finish to friends and family.

Ch
Review №24

They did an amazing job with my car after a car hit the rear quarter panel of my vehicle.

Ch
Review №25

I needed the bumper of my car repaired due to a recent rear-end collision. Jack Schmitt Chevrolet referred me to Perfect Finish. The staff there was top notch from start to finish. They handled everything with the insurance company and repaired my car to brand-new condition. They even washed it and totally detailed the interior before I picked it up. If you are looking for great work, reliable staff and a beautifully finished product, then Perfect Finish is the place to go. Thank you to everyone at Perfect Finish..you guys are great!

Ph
Review №26

Horribly slow, didnt even give a heads up that they would take so long. Made me miss a date because they made me wait so long without any notice.

Ph
Review №27

The friendliest and most professional car shop in the St. Louis area.

jo
Review №28

Very professional environment and service. They went above and beyond to make this experience easy on me and my car. I recommend this shop to everyone. Thank you Steve!Sincerely Joe H.

Je
Review №29

From the repair of my Lincoln Nautilus, every step of the way was taken care of. Friendly staff and excellent service from the beginning until I drove it off the lot was “Perfect Finish”. I would highly recommend the service I received!

Sh
Review №30

Good body shop. The folks are always helpful!

Da
Review №31

Place is clean staff is friendly and the service is excellent

Mi
Review №32

Excellent customer service! I would highly recommend Perfect Finish for routine maintenance and damage repairs. They never disappoint!

Br
Review №33

Had some PDR done for a door ding someone did to my car. Amazing customer service and the tech that did the repair was outstanding. A big perfectionist and I like that when it comes to an expensive vehicle. Very pleased!

Wi
Review №34

Steve Giger, owner/operator of Perfect Finish Collision Center in Fairview Heights (Illinois), is the best in the business. We had our vehicle repaired by him and his team after a major accident, and their work and his personal commitment went above and beyond my expectations. He kept us informed every step of the way. I will go back to Perfect Finish again and again, ir necessary...and have no hesitation recommending them.

Ki
Review №35

If U need your car repaired, this is the JOINT! Friendly staff, excellent service, good prices.

sm
Review №36

I cant give them a 5 star yet until we have the car for about a week after getting repaired yesterday just to make sure the car is properly repaired but this was very quick service and they washed the car. The car was spotless.

Se
Review №37

I have only been here for an estimate so far, but the shop was friendly, responsive, and professional. If I have work in the future I will likely use them.

je
Review №38

Over many years, I ve had most of my cars at Perfect Finish. And as allways, it is fixed right the first time.HIGHLY RECOMMEND

RO
Review №39

Great place to do business.... a rare find in todays world!!

D
Review №40

Yes you get a Perfect Finish. Love this place. Thanks Guys

An
Review №41

Very good body work. It is necessary to call regularly for updates on the status of your vehicle repair and the estimated completion date..

Co
Review №42

Great service and care. These guys are professionals all the way. Been going here for 13 yrs and its always been great work.

Jo
Review №43

Ive been bringing my vehicles here since I could drive.

Ne
Review №44

They did excellent work replacing almost 50% of my back end

Ke
Review №45

I picked up truck today and ooomy god it looks GREAT...this place has GREAT customer service ...thank you thank you to all evolved...please pass this along ..ken leaderbrand

Eu
Review №46

Very bad consumer service. Entered the building everyone sitting down at there computers talking to each other. No one asked me of I needed help or anything. Once they got finished talking to each other they asked me if I needed help. They were more concerned if my repairs was going through a insurance claim they anything. Not a place O would want to spend my money.

Vi
Review №47

Good work and affordable prices.

Va
Review №48

Never disappointed with them. Thankful

E
Review №49

They do great work in a timely manner, no nonsense and upselling, very honest and pleasant to deal with.

M
Review №50

Great service. Cars always come out looking great on time.

Sa
Review №51

Outstanding service and very helpful with working with my car insryence company. Car was in beautiful condition when returned.

Li
Review №52

I was in approx 10 months ago and not extremely happy with my newly painted car. I wrote a not so good review without contacting the business. I should have before leaving a bad review. Steve contacted me and has done an outstanding job of trying to make it right.

St
Review №53

Perfect Finish has done several repairs for us, including fixing a job that another shop messed up. I cant recommend them highly enough.

Cj
Review №54

These guys took wonderful care of me. I will be back.

Ni
Review №55

Do not bring your car here! They practically ruined my car. While waiting for my car to be repaired the second time, I witnessed two other customers come in this office to complain about their work.

Is
Review №56

They good great work

De
Review №57

Excellent Service!

Ke
Review №58

Nice place

Wi
Review №59

Outstanding work, standards, and customer service

He
Review №60

Awesome!!

Information
18 Photos
60 Comments
4.7 Rating
  • Address:10610 Lincoln Trail, Fairview Heights, IL 62208, United States
  • Site:http://perfectfinishautocenter.com/
  • Phone:+1 618-398-3100
Categories
  • Auto body shop
  • Auto air conditioning service
  • Auto dent removal service
  • Auto repair shop
  • Auto spring shop
  • Auto tune up service
  • Brake shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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