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Back To Back Service & Tires
10629 Fair Oaks Blvd #7210, Fair Oaks, CA 95628, United States
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Back To Back Service & Tires
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VA
Review №1

Had this shop mount my tires on my brand new rims, when he was done i asked for a receipt and he said i dont need one for a simple tire mount service, when i got home i noticed they scratched my wheels and tried to cover it up, when i went back a day later he told me since you dont have the receipt you cant prove i did this so i dont care. I understand accidents happen and things get scratched but he just straight up said you cant prove i did this. If you want try your luck with this shop but i personnally wouldnt recommend it.

Zm
Review №2

Update your service time here. It says you are open till 6pm. I came at 5:25pm and you are closed. Please update the time and I’ll remove one star rate.

Ol
Review №3

Damaged my $350 wheel(brand new out of the box), when mounting tires onto wheels. When I came back to get my money back, he told me my wheels were trash and thats why they got scratched. Told me he doesnt care what I want. Very disrespectful and rude. Quoted one price over the phone and raised the price when I came.Aviod this place at all costs!!!

Ke
Review №4

Good local tire shop. The owner gives you options based upon need and price. I recommend this place.

Al
Review №5

They gave me an extremely reasonable price on a tire, told me to come the next day and so I did, they kept the price they gave me out the door, did not try to upsell me or do any kind of bait and switch. They were very friendly and had me in and out in less than an hour! I would definitely recommend this place to anyone!

Ja
Review №6

Google says open at 8:30, sign says open at 9. Waited from 8:30 til after 9, no one showed up. If I cant count on them to start work on time, I cant count on them to do a good job with my car.

Ve
Review №7

Came here on wed, Jun 26, 4:20pm and it was all locked. Just 2 cars on the parking lot that look like theyve been sitting there for weeks. Is this place permanently closed or what? Just wasted time. And theyre suggesting that theyre open 7 days till 6 pm both on maps and physically on their window. Very disappointing.

To
Review №8

Best place in town for all your auto needs, from a tire plug to a new transmission. Tavos the best around folks. All my work gets done there!

Sc
Review №9

This place is great! The new owner, Jesus, could not have been more helpful or friendly to work with. They installed new tires on my trailer at a good price and very quickly. They do a lot more than tires at their shop so I will definitely go back for any issues with my car.

Da
Review №10

Was in the area and got a flat so I pulled in and Jesus greeted me as soon as I got out of the car and was super nice and efficient! Found out they just took over this shop I was so impressed with his customer service didn’t try to up sell me. Will definitely be giving them my future business and highly recommend Jesus! Thanks again.

Ch
Review №11

Jesus and Taco are great. Honest, Quality,Hard and professional work with fair prices. HighlyReccomend going here for all your cars needs. Best mechanics around!

Ro
Review №12

DO NOT TRUST THIS BUISNESS WITH YOUR VEHICLE!!! had this place replace the tires on my truck and two day later the tires they replaced were flat I reinflated them and monitored the pressure everyday. Both valvestems were loose so I tightened them up and kept tracking my pressure. Continued to loose five pounds a day. Yesterday I soaked my tires to look for bubbles and found they had cracked both of the rims they serviced. I called and spoke the the guy who changed them and he swore that it wasnt possible and it must have been something else. When the tire ram is used incorrectly it is known to crack rims. Based on his struggle to install my tires and the new scratches all the way around my rim when he was done the job was not done correctly. He refused to fix the damage to my truck and used curse words when handeling the issue. Dont take your vehicles here they dont do safe work and dont back their work and dont fix the problems they create, I will not recommend them to anyone I known and will not recommend them to the hundreds of cars that come through both of my auto shops that are located near him. Next I will contact BAR and BBB to report this sloppy and irresponsible business.

Ge
Review №13

Jesus and crew have always done a great job with the vehicles I have brought in. Great local shop with great customer service. I send all of my family and friends their way

St
Review №14

New owner Jesus is awesome. Quickly fixed a bad tire with a used one he had on hand. Good price and friendly service.

Ni
Review №15

Fast and honorable work

Mi
Review №16

Tavo was very helpful.

Di
Review №17

I had a flat tire, called these guys and they were so nice. He was able to tell me everything over the phone that I should expect. When I got there they took my car right in and in no time he came and showed me what popped my tire. He was able to fix it and get me back on the road. Very good customer service. Respectable.

He
Review №18

Repeat customer. Great service and fair pricing. Definitely recommend.

al
Review №19

Great Customer service and helpful crew. Prices are affordable and they dont overcharge you like others.I had little fix and they did not charged me at all for that little fix.Always can count on their good service and honesty.Thank you Back to Back Tire Shop

Do
Review №20

Fixed our tire puncture so fast that we didnt have to cancel our plans! Owner is super nice and polite. If youre in need of tire/break service this is your place!

De
Review №21

Owner was pleasant to work with and gave us the $200 deal for 4 new tires. Although we were presented with the top of the line tires first which were waaayy out of our price range once we expressed that we were going to look around he told us about the standard 4 tires he had in stock that would fit our vehicle and work just fine. We werent bothered by the up sale because it is a business and he gave another option. 4 tires and alignment cost us $285. Bonus note/book planner for doing business with them. Just moved to the area so will definitely be doing business with them again!

Ly
Review №22

I will never let anyone else work on my car. These guys are amazing!❤

Ke
Review №23

Back to back got my back! They went above and beyond to help me get my tanker truck off the side of the road. Their mechanic is badass. He came out with top notch tools and got the giant lugs off. My tire was too big for their machine (tanker steer tire) so he somehow mounted it by hand.Im glad I knew about these guys. Ive been buying tires here for years because theyre right down the street and their prices and service are on point.

St
Review №24

Popped a tire on memorial day, gave them a call, and they were very helpful. Very fast service and very friendly place. And the pitbull is adorable! Highly recommend this place for tire service!Had a small crack in the tire the next day. Came back after work and they fixed it right away. They got a customer for life!

Br
Review №25

Long story short, I got a brake job and used tires on my Infiniti. They were very honest, receptive to my questions, and courteous. Thanks for the unbeatable price and service along with the quality work!

Ki
Review №26

These guys are terrible gave me the wrong size tire an wouldn’t allow me to return for the right size they tried telling me I did not know the size of my own tires an the tire they sold me went flat in a day stay away from these guys

Jo
Review №27

Jesus did an amazing job of installing Rear Camber Arms on my Acura TL, jesus even made it to positive camber so the alignment was on point & the handling on the car is 10 time better then before! Back 2 Back Services & Tires are highly experienced & knowledge! Learned a lot from them! Great in person experience very welcoming shop feels like home to me! These Guys are legit very honest and straight forward! Also was able to do a full synthetic oil change on the same day of installing the rear camber arm!

Ce
Review №28

Helped me in a timely manner. Definitely would recommend.

Je
Review №29

We bought a tire there because we had damage to one we already had. Asked them to align the car. They told us they could, but we needed something fixed which would mess up the alignment and we would have to re-do it. He said to fix it and bring it back and he would do it. Didnt want to charge us for something that would be messed up when they fixed the part (tie rods?). Loved that they did that. Saved me some money. Totally honest. We will return and refer our family and friends. We got a great deal and the service was amazing.

Pa
Review №30

Jesse did a great job on my brakes ,,fair priced i will take my car back for all my needs thank you jesse.

Jo
Review №31

Quick and friendly service. Ill definitely be a repeat customer.

Ja
Review №32

Very affordable prices. Limited tire selection. Focus seems to be more economical as opposed to performance. Good customer service.

Je
Review №33

These guys have reasonable pricing, efficient work, great place to take your vehicle. Theres a couch and TV in the office if you need to wait.

Gu
Review №34

Jesse is a cool dude super friendly good price in new tires with great warranty

Sh
Review №35

3 brothers own and run this business they have a lot of integrity are honest and their prices are very good. As a woman with limited resources I recommend back to back there work is done right

Mi
Review №36

My wife took her car to get a rotation and balance done. They broke the wheel lock and tried to charge us $7 dollars to replace each lock with a regular lug nut. Their service is terrible. Stay away. I like to support local business. But this place sucks.

Vl
Review №37

Fast, to the point, and will give good advice if youre not well versed in auto mobiles. Just so happened that we deliver water to them as well. Much obliged

li
Review №38

Great and fast service! Staff are all nice and dont try and sell you stuff you dont need!

Ka
Review №39

Afforable car repair. Excellent customer service. My new favorite car repair shop. KAMO APPROVED!! STAY+

Ch
Review №40

Great deals on tires wheels alignment and repair

Zo
Review №41

Great custumer service by Jesus👌👍

Za
Review №42

Brad is an amazing mechanic. Great service, price and speed

Ka
Review №43

Love them! Been getting my tires here for 6 years! Great service, friendly, fast, and good tires.

To
Review №44

Had to buy a single used tire because of time constraints and cash flow while heading out of town. Tire blistered then exploded while stopped to inspect on highway 50 almost to Mather blvd. Went back and had to pay again for another tire without a whiff of an apology or an inquiry to while we were back. This time the tire shredded at 70 mph on 50 almost to Bradshaw. I called to let the shop know that they had put my kids and my lives at risk by selling me two obviously defective tires in a span of 12 hours. I was then offered this nugget of care, wisdom, and all around humanity ,I dont know what to tell you. I know its my fault for buying a used tire, but its never happened before when I needed a quick fix in a pinch. I miss the old owners. This group who own it now are shady.

Ha
Review №45

Back in December 2014 I bought 4 brand new tires from what was then called The Tire Dealer and was guaranteed full warranty for up to 40,000 miles. I also was told I could get free safety inspections every 5,000 miles. I went in today (6/12/2015) and i was informed it is now The Tire Shop and it was bought out by another owner. The only difference was he changed the name from dealer to shop but kept the phone number and everything else. The man refused to honor my warranty and completely dismissed me and said that store went out of business and told me to go online and find the old company. DO NOT GO HERE!!!!!!! It is not the same excellent customer service I got last time. NEW OWNER IS AWFUL!!!!

Ja
Review №46

Great bang for buck. Staff very friendly

Da
Review №47

There good people trying to make an honest living!

Sh
Review №48

Great customer service friendly service. .

Ni
Review №49

GREAT USED TIRES, REASONABLE PRICE, NEW OWNER JEFF VERY PROFESSIONAL

An
Review №50

Took my car in at 9 when they should be open because I was told I would be first helped, they said it would be 3 hours. Employees showed up at 10, said they would call when they found problem. 1150 I call to see what is going on and they tell me they found the issue like an hour ago but didnt call me. 3:30 and they are just starting on my car... Never coming back here again.

Ma
Review №51

Gotta hand it to these guys, due to time I wasnt able to get a new tire today but they were more than willing to let me borrow anything I needed to get my car there, spare tire, jack, lug set. Will most likely be going to these guys for any tire stuff I need.

Le
Review №52

Always super helpful with generous, kind service!

Sl
Review №53

Awesome place even better people and help us out when we need help.All friends and family come here!

Wi
Review №54

Quick, friendly and fair prices.

Yv
Review №55

Not the most honest new owners! I will go elsewhere

Ge
Review №56

Probably best prices in town

Te
Review №57

Great service and will return

Wh
Review №58

Said they were open until 6 PM, I go there at 4 PM and theyre closed, what a waste of my time and money.

Je
Review №59

Best shop in town

Sa
Review №60

Great deals!

St
Review №61

Fast, efficient, and friendly.

Mi
Review №62

Super helpful

Al
Review №63

It is the best place to do any type of mechanics, .alignment, .and pneumatic at a very good price ..... owners my friend Tavo and my friend Jesus are the best mechanics I recommend them

Gr
Review №64

Excellent work .!!! I highly recommend them! 👍🏻👍🏻👍🏻

Information
16 Photos
64 Comments
4.4 Rating
  • Address:10629 Fair Oaks Blvd #7210, Fair Oaks, CA 95628, United States
  • Phone:+1 916-241-9040
Categories
  • Auto repair shop
  • Car service
  • Tire shop
  • Truck rental agency
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–4PM
Accessibility
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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