Fabulous customer service very helpful and informative so good we ordered a hot tub.Also it was good that this shop was open as most of the hot tub shops are closed on a Saturday

Amazing, Dan was brilliant and we have ordered our hot tub

Fantastic service. Friendly helpful staff. Wonderful wonderful hot tub at a very reasonable price. Very happy customers- thank you!

Deep End Pools supplied and filled our hot tub last year. We received the most professional /helpful service ever! What a great company. If you are thinking of purchasing a hot tub look no further than deep end pools. The after care service is also top notch which i think is really important as its not just about buying a product it’s the after sales service you receive which is equality important. Thank you.

I just wanted to say, I have found the company to be incredibly helpful and professional.I called into the branch after doing some general online research on hot tubs, and had a number of questions about the tub and the service, and everything I asked was answered with a positive reaction and the knowledge I was looking for.I viewed the hottubs and came home to consider what I wanted, I decided on the Dartmoor, within a few days I has a site survey to check if it was suitable to get a tub in and where it was going, what I needed done etc. All was agreed and we went ahead, after getting a good base down delivery was arranged.The 2 guys who came were both pleasant and polite, clean and tidy, a credit to the company, the tub was put in place and one guy stayed on site and filled tested the water showed me what to do and how to use the controls etc.I have since used the tub and its just the job does what it says on the tin, further more the manual is easy toUnderstand and I know I can ring and ask advice if needed,A big thank you to Rob and the team at Deep End poolsI would fully recommend them, you wont be disappointed

Spent plenty of time explaining things, no high pressure sales. Were happy to let us wet test twice. Had our tub now for best part of two years with only one minor issue which was dealt with nicely

I made an appointment for a quote to re-line our swimming pool. This was cancelled by Deep End with ten minutes notice when we are at least an hour away. The re-scheduled appointment was cancelled today with twenty minutes notice. Needless to say, I did not make another appointment, especially as my impression was that this happens on a regular basis and in both cases, the call was somewhat offhand and did not inspire any confidence.

Brilliant,came out when they said they would,sorted out the problem with no fuss despite us not buying the hot tub from them..Everyone I dealt with from Dan,to Ash,to Matt were fantastic.If I could give then a six I would ..and heres a tip if you are in Exeter ,dont bother ringing H2O for any sort of service.Despite buying the hot tub from them Im still waiting for the promised call back

Speak to Dan, he da Man! Excellent sales room service, just waiting for our Tub! ( More later) 👍

Amazing company, great product. Always a pleasure to do business with no matter the job.

Staff very helpful and pleasant the best place to get a hottub in exeter

Great service.... Great Hot Tub.

Very helpful and excellent after care service

Great service and competitive pricing.

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