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Stillwells Riverwalk Ice Cream
190 Water St, Exeter, NH 03833, United States
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Stillwells Riverwalk Ice Cream
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St
Review β„–1

Lots of flavors to chose from. Friendly service.I had a Moose Traks. Vanilla with peanut butter cups and chocolate. If the owner reads this review and responds, they will do a better job describing the 🍨 ice-cream. I will say it tasted good πŸ˜‹!There was a line to get in. They will service one customer or party at a time. The front is blocked off by a table.Facemasks are required to enter. They accept credit/debit cards.I recommend a visit.

Ch
Review β„–2

This place gets packed! Ive seen it with a line of like twenty more than once but the kids love it!

Be
Review β„–3

I knew I wasnt going to the Ritz. I was going for some wonderful homemade type ice cream in a small shop and that is what I got! I lived in NH years ago. I couldnt wait to get some Maple Walnut ice cream on my return visit. I was not disappointed!!! Thank you for having such tasty ice cream for ice cream lovers. I wish you could mail be some to enjoy again.

Ma
Review β„–4

Great ice cream at a great price! Its not often you get high quality, good quantity, and affordable, but Stillwells always delivers. If youve never tried the crybaby Italian ice and you like slightly sour things, its a personal favorite. Thanks Stillwells!

Br
Review β„–5

Beyond disrespectful when provided feedback on food safety experience. Not allergy friendly or well educated on food allergies.EDIT: the response to my review is case & point! I have no idea what β€œoriginal woman” you’re referring to, but if there are other people with the same or similar experience that sure tells a lot about the way you conduct business. ;-)

Sy
Review β„–6

Always good. Nice employees and great ice cream. Even our dog loves his vanilla doggy serving with a little bone shaped cookie. German chocolate cake ice cream is the best!!!!!!

Wa
Review β„–7

Pretty good ice cream. Especially like the waffle bowl. Never seen that before.

B
Review β„–8

We visited 8/6/21 with food-allergic son. The three employees werent able to tell us which flavors did/didnt have eggs in them, and did not have basic allergen information or ingredient lists available. They were not helpful, though one did pull up a tub and said there was nothing written on it. I tried looking up ingredients online at Stillwells and Richardsons websites, but info wasnt available. Followup with owner was hostile on both sides. We were told to never come back, among other things.Most ice cream shops we visit have basic allergen information on hand that allows us to make a choice about whether its a place we feel comfortable ordering. I hope Stillwells will take positive steps towards inclusivity by having information available, and will provide allergen training for their employees.EDIT TO ADD:It sounds like there are some pretty major misunderstandings going on here. If owner wants to talk to me to clear them up I am open to it.EDIT TO ADD: owner is harassing me online, sending threatening emails, targeting my company, social media as well as posting false information about me and my place of business.

Da
Review β„–9

Dirty place inside and outside. 3 people working inside…. Actually 2 are talking and 1 is serving ice cream and taking orders*Edit: Ever since I posted my honest opinion, I am being harrassed online! I went there ONCE and I am not going there at night to take pictures or threatened the staff! Either its a totally different person or you are lying! I dont even live close by.

Na
Review β„–10

Very creamy ice cream. A small is enough for two people! Great prices as well.

Ga
Review β„–11

Best ice cream Ive had in many years... great service, outstanding products

Bo
Review β„–12

Nice littl shop, good ice cream! πŸ‘

St
Review β„–13

Sister store ❣️ we love you!

D
Review β„–14

Un professional rude. Owners said he would rather go home at 7 pmno ice cream very rude.Dont go. Stillwater better. Needs better help and better attitudes. Never go again. Wint last.

Ga
Review β„–15

Love the ice cream here, best in the state...

Ta
Review β„–16

Simply the best in the area. Yummy Richardsons ice cream. Try the purple cow you wont regret it! The girls are great that serve you. Always kind and efficient. What a nice gem in the middle of town... grab an ice cream and walk the riverwalk.... great scenery... and charm

Ja
Review β„–17

Such big portions for such small prices -- nothing can ever top this.

Ar
Review β„–18

Great Ice Cream. Nice Staff.

Ro
Review β„–19

Gigantic ice cream and great people!

Ro
Review β„–20

Cute ice cream shop with polite staff.

Ch
Review β„–21

Perfect place to get an ice cream and talk a walk on the river. Also open in the winter!

Ea
Review β„–22

Watch out! The kiddy cone is a huge 2- scooper!

An
Review β„–23

Filthy. No pride of ownership and not very civic minded. Styrofoam cups end up scattered in our beautiful parkway. Too bad, as the ice cream is fine.

Al
Review β„–24

The Ice Cream is Great I love my Banana Split

Ju
Review β„–25

The employees here are amazing, I didnt have enough money for a smoothie and a water, they were so kind and gave me a water on a very hot 85Β° out. By the way, the smoothie was amazing and I will be returning for a second. As a delivery driver water is a necessity, unfortunately i drank all of them πŸ™‚ Thank you for your kindness in a world full of chaos πŸ™‚BTW, some of the reviews on here are cruel, how about some people understand not everything is of their control???Dont let those reviews get you down, keep doing what you do great πŸ™‚

Sk
Review β„–26

Great place to get some ice cream!!

St
Review β„–27

We love you Exeter!

We
Review β„–28

Awesome ice cream for super cheap

Ja
Review β„–29

Owner has a bad attitude and poor business etiquette.

jo
Review β„–30

Huge portions of DEEELUXX ice cream!

Sh
Review β„–31

Amazing ice cream. Reasonably priced for huge portions. Many many flavors. Top 2 ice cream place.

Ta
Review β„–32

Ice cream was delicious, and scoops are huge!!!

De
Review β„–33

I love it here, ice cream is amazing, great selection and pretty generous scoops. Finally its a wonderful location in town. Parking can be tricky and have had to go cash only on occasion, or long lines, but its an Exeter institution.

Ri
Review β„–34

We frequent your place often in the summer. the ice cream is great. We tried to go on Saturday but the teenagers were crowded around the front door, not conforming to the social distancing policies. If that continues we will not be back.

Ea
Review β„–35

Love it great place to stop by

Ro
Review β„–36

HUGE Servings. I mean like gluttonous huge. I usually get the kitty size but have trouble finishing it. Girls are fast, friendly, and sweet.

Jo
Review β„–37

Great place for ice cream. My fav Coffee Kkalua cookies.

Da
Review β„–38

Love this place

Jo
Review β„–39

Great ice cream and Italian ice! Be prepared to wait in line, though it moves quickly.

Mi
Review β„–40

I ordered one hot fudge sundae and a regular strawberry sundae. The strawberry sundae had hot fudge in it that was not what I ordered. The girl made a mistake she knew it... so she should have fixed it right away but she didnt. The first time I went there had a problem as well . I wont be good back again

Wy
Review β„–41

This place is always jam packed! The service is so fast and the portions are great. Everything tastes fresh, and never has an ounce of freezer burn on it! Id definitely recommend coming at a time when the academy is in session, as this is a hotspot once it gets out. The lines are out the door!

Lu
Review β„–42

I have gone with my family on a few occasions and each time was disappointed with the number of irresponsible takeout dishes provided. The amount of styrofoam being used in your store was disheartening and has resulted in me looking to other businesses that are more environmentally responsible to support. It would be great to see you provide your customers with only environmentally responsible options for takeaway dishes for their treats, this could be compostable containers and cutlery. I would love to support your local business again in the future when the changes are made that also support a cleaner environment. ThanksResponse to the owners response:I am not sure what people you are referring to... I am very educated on this topic and if you would have read my original post closer I said compostable, not recyclable a difference I am very aware of.Sadly I think you are missing the point of my review. It was to voice my concern for the choice in products you chose to use when there are greener options that would reduce the footprint your business is leaving in the community. Your response holds no ownership to the fact that, as the owner, you have the power to make a change that benefits the community and the planet but instead you use it to point the finger at me, a paying customer. I have never felt the need to review a business before until I visited your establishment and I do use my google account for Gmail and Google docs so please do not flatter yourself thinking its all about you. Not a fan of the accusatory tone you used, such a shame.

To
Review β„–43

I’ve never actually seen stillwell’s in person, yet I have heard only good thing. I have asked numerous girls to go with me, but all have politely declined. I hope that one day I may taste their ice cream, and feel the warmth of a lover.

Ch
Review β„–44

Wonderful ice cream and such big portions. I love it

Da
Review β„–45

Called ahead, they brought our ice cream out to the car. Always good, fresh ice cream, terrific, friendly service!

Ke
Review β„–46

Many flavors to choose from for the hard ice-cream. Grateful they started selling soft serve as well, since last year. Ice-cream tastes great! Price are a little high, but you get pretty good serving sizes. Just wish the inside was bigger and handicap accessible.

Me
Review β„–47

Ice cream is good.

Ji
Review β„–48

Great place. The owner hosted my little girls soccer team. This was the best ice cream I have ever had.

Ne
Review β„–49

Awesome ice cream. Better quality than Golicks.

Mi
Review β„–50

They serve Richardsons ice cream which is delicious. There are plenty of ice cream choices at this place. We visited during the Alien convention and the line was out the door and up the street.

Am
Review β„–51

GOOD

Jo
Review β„–52

Great Ice Cream, poor customer service. The ice cream was great although the service, not so much. I went in @ 330 on a Monday and ordered a large cookie dough with rainbow sprinkles, mini M&Ms and hot fudge (the reason I went there was for the hot fudge as its not the same frozen). I get home to realize Im not seeing any hot fudge... I called and asked if its usually on the bottom, she said No its usually on top do you not see it? When I said no she said Oh it must not have been heard, is there anything else I can do for you? 1st of all, I was the only one in the store so for them to forget is ridiculous. The girl behind the counter even asked the girl making the ice cream after I ordered it Did you hear that? She responded Yes. Lesson to be learned here is always repeat what the customer orders to the one making it so there isnt any confusion. I now have a large cookie dough ice cream that I could have gotten a Gallon of at Hannaford for half the price... Didnt even offer to fix the situation.... Thats what happens when kids are left to run a business. Like I said great Ice cream,just make sure you get what you pay for.

To
Review β„–53

Richardsons ice cream is at the core! A++ service and generous serving sizes.

Se
Review β„–54

The best ice cream in Exeter. Highly recommend even on a cold winter day. Great, friendly service. Good stop while shopping in down downtown Exeter.

Ju
Review β„–55

Awesome ice cream! Worth the wait. Employees are awesome!!!

HA
Review β„–56

Ξ‘wesome ice cream from Richardsons Farms. The best mocha chip I have ever had on the east coast if I may say so. I used to take the hour plus long ride to go to the farm in Middleton, MA but since Stillwells opened I can enjoy the same quality, shorter lines and great service in my own town.

Mi
Review β„–57

Great selection of flavors. Great prices and amazing portions. Seriously, dont order a large unless youre ready for a lot of ice cream. Can get a little crowded on hot summer afternoons, but its easily worth the wait.

C
Review β„–58

The young lady working behind the counter on Sunday July 28th with the black shirt was extremely RUDE. Dirty looks, and acting frustrated because I was asking my daughter what size cone she wanted. The ice cream is good, so I will give it that! However she was irritated, rolled her eyes to let me know she was annoyed. Then she was rude to the person holding the door for his wife. She yells, you need to close that door!! He said one second, she said it needs to be closed now! Disgusting rude attitude to paying customers.

Mo
Review β„–59

I love their Italian ices! So cool and refreshing on these hot, humid, summer days! The lemon is excellent, tastes like fresh squeezed lemons!

Ri
Review β„–60

Always generous portions. Kids love it, it tastes great, and a reasonable price for what you get. Nice treat for the family or even just you and the one you love on a nice warm summers evening (though still pretty tasty in the winter as well)...

Sc
Review β„–61

Excellent Ice Cream in a large variety of flavors. Very generous portions and friendly staff. Every time I try ice cream at another establishment I compare it to what Stillwells serves and have yet to find another that measures up!

Do
Review β„–62

Amazing ice creams they were so huge it was incredible. I got a kitties and couldnt finish it.

Ca
Review β„–63

Fast service. Good ice cream. Large portions. Cheap prices

Bo
Review β„–64

Ive been near many time and nave never been disappointed. The ice cream is great and there is every flavor I can think of, Im partial to pistachio. Just go, you know you want to.

Ca
Review β„–65

Ice cream was delicious, served in generous size portions, and served by a friendly young lady willing to share local history.

Ch
Review β„–66

Wonderful ice cream, many flavors. Staff very helpful and pleasant

Al
Review β„–67

Great eats, great service

La
Review β„–68

Best ice cream around and huge portions for a great price! Love this place.Update 4/7/17: Went there again tonight and they changed the prices and we got this (both are supposed to be size Baby). Pretty disappointed that theres so much variation between scoopers, not to mention the price change. Prices now dont include tax, which makes for awkward change. Id rather they just raise prices $0.25 or $0.50 to include tax and make an even number for change. Stillwells, please reconsider this. We still love your ice cream!

Kr
Review β„–69

Deceptive sizes - I asked for a kiddie without looking at their sizing chart and saw them topping off the cone with two large scoops. I had to ask them to remove the second scoop and it was still bigger than what I wanted, and they didnt offer a partial refund. There are TWO sizes smaller than a kiddie which I think is what makes it deceptive. Every shop I have ever been to calls their smallest size a kiddie. Stupid to be upset over too much ice cream perhaps but it wasnt what I expected or thought I was asking for, and I paid too much. The ice cream itself was good.

Ty
Review β„–70

Great selection of flavors at a fair price. The staff is always friendly and fast.

Te
Review β„–71

Always great ice cream for my grandson and I on a hot day. Good service too.

KK
Review β„–72

They have great ice cream and amazing portions but the workers could be a little nicer

Ja
Review β„–73

Stop using styrofoam cups! And why does a cone need to be put into a cup? Very environmentally unfriendly.

Em
Review β„–74

Went in for ice cream. Ordered a kiddie size twist soft serve in a dish with peanut butter sauce and cool whip. Got twist with caramel with no peanut butter sauce and no cool whip. The price is very reasonable. Staff is rude and snotty. Will not be going back again.

Yo
Review β„–75

My kids love their flavors. Usually a hot day a big line will form

De
Review β„–76

Very good ice cream and selection, but very small parlor.

Ra
Review β„–77

Ice cream pie. O my

Fr
Review β„–78

Nice place to bring a date and walk behind it on the boardwalk.

Ka
Review β„–79

Great place, its officially ice cream season a line of 20 up the street

Ti
Review β„–80

Tiny on the inside but a great location when walking downtown or in the nearby park.

Di
Review β„–81

So yummy! Friendly staff. Should consider using one of the side windows for ice cream ordering and pickup. No room to wait in line inside.

Jo
Review β„–82

Fantastic ice cream for a fantastic price. The size names dont correspond to what you get at all. They say baby or small but tha5s 1 or 2 scoops respectively. Dont even try the large without a dish.

Sa
Review β„–83

Best ice cream around. Probably that Ive had in New England now that I think about it.

Da
Review β„–84

Great ice cream at a very great price. Friendly staff in a very nice overall place to get some Richardsons ice cream.

Ar
Review β„–85

Great prices. Make sure To get a smaller size because the servings are huge. I always get a mini

Jo
Review β„–86

Great ice cream, huge servings.

er
Review β„–87

Delicious, and after eating some, we brought a quart home to dig into πŸ‘

Ro
Review β„–88

Always great there everyone who works there is always nice and usually pretty fast even when theres a huge crowd outside, First Rate and fantastic ice cream !!! 🍦 πŸ˜€

Pr
Review β„–89

It is WELL worth the trip ! They are very generous with portions. Very friendly! And of course in the best town of New Hampshire! β˜†β˜†β˜†β˜†β˜†β˜†

M
Review β„–90

Friendly staff, great price! Best ice cream!

ra
Review β„–91

BEST Ice Cream shop in the area! Delicious ice cream, great service & scenic places to sit & enjoy your yummy treat.

K
Review β„–92

Always a good time at stillwells. Good ice. Good cream. All around delicious and dairy filled time.

Se
Review β„–93

Good ice cream, but very busy most of the time so expect a wait. Also no sign about if vaping is/isnt allowed so vapers get a puff in before heading to wait for your ice cream.

Ry
Review β„–94

Great ice cream. Staff is quick, but not very personable. Still, highly recommend.

Jo
Review β„–95

Delicious ice cream. Big portions. This place gets very busy, the line is often out the door. If youre in Exeter, try it out.

Ch
Review β„–96

Great ice cream, reasonable prices, lovely sales clerks! πŸ˜‰Would be nice if they had more space indoors for seating...

Ja
Review β„–97

Huge scoops of yummy ice cream flavors!

Le
Review β„–98

Good selection and portions, but no totally turtle. Have to go to Hampton for that.

Wi
Review β„–99

My ice cream was half melted after I waited in a 15 minute line and I didnt even call it in so it had nothing to do with it sitting out to long. I will never recommend this place to anyone ever again. πŸ‘ŽπŸ˜‘

Ch
Review β„–100

Great fresh ice cream at amazing prices. You will be happy.

Information
35 Photos
100 Comments
4.6 Rating
  • Address:190 Water St, Exeter, NH 03833, United States
  • Site:https://m.facebook.com/Stillwells-Riverwalk-Ice-Cream-331484986876075/
  • Phone:+1 603-777-5077
Categories
  • Ice cream shop
  • Dessert shop
  • Frozen yogurt shop
Working hours
  • Monday:12–9PM
  • Tuesday:12–9PM
  • Wednesday:12–9PM
  • Thursday:12–9PM
  • Friday:12–9PM
  • Saturday:12–9PM
  • Sunday:12–9PM
Service options
  • Takeout:Yes
Highlights
  • Great dessert:Yes
Planning
  • Quick visit:Yes
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