Very happy with Lincare in Eureka Ca. We live up off 299 & we can always count on deliveries &/or ok/ups when we are in town for Dr appts. They are so courteous, helpful & friendly! Thank you Lincare for all do you!! 💞

Getting set up and my equipment was easy. Then the first bill came. I was being charged more than the agreed amount I signed my paperwork with. I then had to submit financial hardship paperwork, which kept getting lost after 3 attempts. I can never get a hold of anyone from the office. Their out of state reps will call for me to order supplies, but when I say Im waiting for contact from someone at the Eureka office, theyre no help. The lack of communication and honesty with this company is appalling.

Like almost all the other reviews about this company DO NOT use them and if I could would give them 0 stars! This place is a sh*t show and has the most incompetent people working there! After weeks of trying to get a c-pap for my husband they Lee say we don’t have insurance.....but we have given them the info over the phone, brought our card in for them to have a copy in person, my insurance company has called them and faxed it to them, and then they called our insurance the day after they had already talked to them to verify again.....and guess what they still say we don’t have insurance and haven’t done anything to get his c-pap order for him! We have now started the process with Apria and they have already been so nice and helpful so hopefully he gets his machine soon 🤞🏽

From the start it was by far the worst service I have ever encountered in my entire life. My CPAP took over 3 months to arrive although they promised it would be there the next week. When it did arrive I went in immdeiately to get it in feat that it was probably promised to several other people in my same boat. The woman opened it and showed me how to put it on, tried to adjust it the best she could, she had limited time and it was obviouse. Once I got the machine home and on it was ill fitting and not gaged correctly, I was not able to change the settings and ended up just using the piece that fits just to the nose and that worked out for me and a month of trying. I live 2 hours away and mid all this here comes the Pandemic, I am staying at home, they have demanded the chip out of it and there is not one, they just sent me a letter saying that they have made severak attempts to contact me and now are goinng to report the machine stolen. I was contacted several times by the RUDEST woman ANN I have ever had the displeasure of meeting. I have been in customer service for 35 years and have managed call centeres of up to 250 people. I cannot believe these people are still in business, please take the time to read mine and the others ratings, do not do business with theses people.

I wish I could give 0 stars. So glad I was able to go to another company in town. The manager Jennifer is beyond rude. I don’t know how this company continues to run with someone like her.

Lincare dropped off oxygen supplies, not knowing if it was the correct amount of tanks. They were supposed to return the next day. Never showed. I called the office. A week later all the tanks and compressor still waiting to be picked up. I hope Im not being charged for bad service.

Worst service ever! Incorrect information, do not return calls to assist patient when lost and can not find their store. After waiting for a return call for 2 1/2 days and nothing, I called them again. Today, was told 1st, I could come and pick up tubing I needed, then they did not have any, then they would UPS it out today for Monday delivery. So, now, I have nothing and am severely asthmatic. and wheezing at this time.

Worst supply company around. Been waiting 3 months for a CPAP machine and still have nothing. They blame the insurance company and the Dr office. The insurance company said they approved it several months ago and the Dr office said the same. Meantime I call and call and not one return phone call. What? Are they waiting until I have a heartattack or stroke? So unprofessional. Worst service ever! I wish there were more options.

NEVER use this place! My dad has 20% lung function and REQUIRES his nebulizer. Dr sent in an order on Fri, I called, said they would call back with info when they had time to look in the computer. (What, thanks for being inefficient!) They didnt. I called at 4:00. Asked to get order transferred to Broadway. Was told no. Said Broadway had to request it. Called Braodway medical and they said No, Lincare could easily send it over. I got the fax nbr and called Lincare back. Person said Ok, put me on hold, then the manager came on. Said Broadway was getting in trouble for illegal business practices, said they would get my dads equip to us on Monday, delivered. At 2:00 on Mon I called, was on hold 10 minutes, then told they only had a paper and not an actual order and I need to call the MD office for them to send an actual order. What?!! Not what I was told on Friday. Called Dr office and now looking at another day without a needed piece of equipment. NEVER go here. So unprofessional!!! Am now officially switching to either Broadway medical or Apria.

All new staff. Seems like they have no clue what is going on. They blame everything on each other or on previous employees. I wish there were more options for respiratory companies here. this place is a JOKE!!!

Weird people stalking me outside my home. When I walk up to see who they are they speed off....this place is very suspicious.

Short staff, didnt bother to notify me or my doctor of update/reauthorization of prescription and no supplies provided. Is this any way to run a company where peoples health matters?

The Eureka office of Lincare has been terrible as far as providing service and supplies for my C-pap machine.I cant count how many phone calls ive made trying to get supplies.All of the office staff left and now there are new oxygen delivery drivers,and new office personnel,new manager,new people in every position in the entire office.I have gone round and round and they dont care and are very nonchalant about it.Meanwhile I have not recieved supplies in over one year and my head gear is old and stretched out,causing a loose fit of my nose pillow and leakage of air.They are blaming it on all of the former employees that were there,saying that they did the billing incorrectly.I agree that the office staff was not good there as they made many mistakes as well and gave me the wrong filters and the wrong size of nose pillows,but they were never as incompetent as the staff that is there now.NOW the secretary says I need ANOTHER precription(they just got a new precription 2 weeks ago)And the T.A.R.(authorization request)has to be submitted and I have to wait for approval(AGAIN).Ive been trying to get supplies for over 3 months now,and ive done everything on my end and my doctor has as well,and they dont understand why im frustrated and they throw this we have 700 other customersat me.I highly doubt that 700 other customers have gone an entire year without getting supplies for their equipment . COME ON LINCARE!!! GET IT TOGETHER!!! MY VERY LIFE IS AT STAKE HERE,HELLO????

I get all my medical stuff here the team at Lincare will go out of there way to help you tell them Jack sent you

Terrible service and Jeniffer is beyond rude.

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